Other than the long drive through wait time not sure why this place has such bad reviews. Good prices and good bagels, would recommend getting one of their sandwiches. read more

Bagel World Bakery & Deli - Sausage egg and cheese with garlic and herb cream cheese - Bagels Near Me - Peabody, Massachusetts

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I ordered a turkey and roast beef bagel ($6.94) with American cheese ($0.84 for one slice). It took over 45 minutes minutes for us to order and get our food and this is what I got. You could not even see the meats from outside the sandwich. It looked like one half of a slice of turkey and maybe 1.5 slices of roast beef. At least they were consistent and kept service lousy as well. Sorry we bothered you by placing an order. At least you got to roll your eyes at another customer. read more

Bagel World Bakery & Deli - Bagels Near Me - Peabody, Massachusetts

Disappointed with my experience at Bagel World in Peabody. Staff questioned my legitimate service dog, asked for documentation (which is not allowed under the ADA), and told me to use the drive-through instead. My dog was calm and under control. This was upsetting and discriminatory. Staff clearly need better ADA training. Was extremely rude and laughing at me. read more

Was hoping for an egg that was actually cooked instead my sandwich was pulled out of a fridge and heated in a microwave. Seriously. It takes 35 seconds to cook and egg and you serve this slop. read more

good food but the costumer service really needs to be addressed. Very rude cashier she needs retraining. If your gonna be miserable at your job that requires nice costumer service then quit ‍ read more

Affordable, bustling, delicious house made bagels with many flavors, variety of coffee flavors all available iced or hot! We had a fantastic first experience at bagel world and it is definitely worth the hype. Our cashier helped answer our questions patiently and was super accommodating. Will definitely be back! read more

Bagel World Bakery & Deli - Menu 10/2023 - Bagels Near Me - Peabody, Massachusetts

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When you go there will be a wait and it will be long, but it will be worth it once you get your food. The bagels are very good. The seating inside doesn't make the most sense, but it definitely does not deserve all the 1 star reviews it has. read more

Long wait, but worth it! Best bagels ever!!!!! Order ahead if you can. Great location.

I went to the express line. Ordered one dozen plus 6. Not one person was behind me. They said they could not serve me. I needed to wait in the long line of sandwiches etc. not ok. I should have ordered 12. Then got back in line. No line. This is terrible service. Girls were rude. Not friendly. Terrible. read more

Just wanted a nice bagel to eat on my way back to CT. But these bagels were terrible. good pricing but i should've stopped at dunkin instead. read more

Yes, their bagels are tasty! But I got a Greek salad and am now enduring the worst food poisoning of my life. Looking at the other reviews after the fact, I'm concerned there might be more going on behind the scenes with food safety that may have led up to whatever bacteria my body is currently trying to get rid of. I've always had a fondness for Bagel World so this sucks to write but I don't want anyone else to go through what I am experiencing right now. read more

Good bagels but too cheap with the cream cheese!!! Grouchy one word waitresses too!! Wouldn't hurt you to smile!

Really great bagels, long lines but worth the wait. The cream cheese is unparalleled and comes in many flavors and varieties. If you get some coffee you will think it is exceptional. The bagel sandwiches are a delicacy, with bean sprouts and all. You must try , inside or through the drive through!!! read more

I went there for bagels today. I've gone there last week and they told me to call in the order or I would have to wait. So I decided to wait and they put me aside and took other people first even though a customer stood up for me and said to the manager that this is not correct. Today I went for another dozen bagels and asked him to cut them as a girl was cutting them. The manager said to me "didn't I tell you before the call in for the bagels to be cut?" I responded "yes but I didn't have the time. I'll wait for them. " She responded "but I told you last time to call lynne. And you didn't call lynne. We went back-and-forth about four times with her getting increasingly more belligerent. I finally said to her "I don't appreciate being lectured in front of your customers like I am a child" She responded "but you act like a child. " The girl in the back asked if I still wanted my bagels and I said yes, but the manager said no he doesn't want them. I said yes, I do. The manager asked me if I paid with cash or credit card and I told her a credit card. She asked for the credit card refunded me my money and told me to leave. Will make sure I never go to this again, but somehow the owner will take notice of this "manager "and her rudeness and inability to manage her store read more

I get it, it's called Bagel world for a reason. The bagels are great. Drive thru line can get pretty long in the morning. Go inside, it's a lot faster but people are just scattered by the register to order, it's not a one person at a time place. Customer service? Totally not there, just order and get out of their way. On to the next! Should be their motto. I'm not asking for the best coffee, but at least have decent cup of joe at a bagel shop. Even if its gas station or convenient store quality. Anything is better than what they are offering. Their coffee is undrinkable in my opinion. I threw it out, my sister didn't like her latte either. read more

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Trash, Waited in line for about 5 minutes to get to the front and stood there for about a minute and a half just for them completely ignore me and for them call out to the person behind me to take their order, I was stunned, Never coming back read more

The fact that this business has a low rating is despicable and wrong on behalf of these users. The place has a line out the door every time I'm there. You cannot get a bagel sandwhich like this for this cheap anywhere else. I hope they never close and there coffee is great too. read more

This place is delicious! Anytime we are in town we have to stop here. The bagels are so fresh and so many to choose from.

Everybody is super nice. They always get my order right and the manager is super nice. The bagels are super delicious so much recommended five stars.. read more

Bagel world has one of the best sandwiches I've ever had. I don't understand all the negative reviews. Sure maybe the service is perhaps a bit slow, but every time I walk into a Bagel world it is packed and I see the people behind the counter hustling. The great prices and quality food keep me coming back about once a week. I never get tired of it. I typically get the smoked turkey and cream cheese sandwich on an everything bagel and I add bacon. Sometimes I get the French toast bagel with walnut and raisin cream cheese. Both of these NEVER disappoint. read more

Bagel World Bakery & Deli - Smoked Turkey & Garlic Herb Cream Cheese Sandwich with bacon - Bagels Near Me - Peabody, Massachusetts

Doesn't seem like Bagel World wants business these days. I called to place a large order in advance for pickup a few days later. It was an incredibly frustrating experience. It went right to voicemail at first (and it's full so you can't leave a message). Called again, someone picked up. I explained what I wanted, and then she said "ok one moment." She then put the phone down, walked away and didn't come back to it. I waited for at least 10 minutes like that, tried to call again and only received a voicemail again. Tried over and over, only got voicemail. Ridiculous. read more

Bagel World Bakery & Deli - Lox w/cream cheese and veggies on sesame - Bagels Near Me - Peabody, Massachusetts

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You don't know what a good bagel is until you've been to jersey. sandwich lacked love and effort. not cheesy or juicy, very pale sandwich not flavorful. lots of flavors for bagels but the bagels just don't taste good they all taste plain. read more

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Yes! The one in Petco Plaza is my FAVE! Ladies are super nice & always accommodating- even when busy! I always call ahead and they are always accurate & food is hot & right! read more

TERRIBLE customer service, incompetent and unable to follow CLEAR directions on online orders. Used to be above average. Now disgusting. Lost our long-standing business after refusing a refund for a sandwich I will not eat b/c it didn't come w/ ALL of the requested items. Top it off, everyone's sandwiches were smashed into the bag and not identifiable (so someone had to go through and open everyone's to see whose was whose - I DO NOT like people touching my food other than the handlers). The 2 pickles were discussing and soggy, completely inedible. They too went in the trash w/ my sandwich. All of this from a loyal customer that requested an $11.11 refund. read more

Bagel World Bakery & Deli - Bagels Near Me - Peabody, Massachusetts

I'm torn between a not so good experience with their service and a really tasty breakfast bagel. We ordered half a dozen and a handful of coffees, which probably increased room for error. That place was beyond packed. Long lines, people yelling their order over each other. It was pure chaos. For some reason it was relatively organized in some systematic fashion. So the food was delicious. Perfectly toasted smothered cream cheese with sprouts tomato and cucumbers. They are heavy on the cream cheese. The Hawaiian chocolate nut coffee was so nutty! Loved the Orchard OJ too. I would definitely grab more bagels here in the future, but next time avoid the craziness by ordering for pick up and double checking that order. For some, service isn't a deal breaker. In this case, it was worth the visit for few good bagels. read more

The place was a nightmare to get into, i stress that you order ahead to beat the long lines. The bagels were amazing (10/10), the cream cheese was great but not the best (9/10). We got the asiago bagels toasted with scallion cream cheese. This place falls #2 on the hunt for the best bagels in New England. read more

Hey, Bagel World is not fancy but what bagel place is?? Certainly none I've ever been to. And yes, if you go inside vs the drive through you leave smelling a little like, well, a bagel shop. But unlike the other reviews complaining of bad service, I found the people to be friendly, which is no small feat when everyone is wearing masks. The person who waited on me was quite sweet, actually. I asked for my bagel toasted and it was fine. Schmear was good. Sprouts & cucumber were fresh. I have no complaints about Bagel World. read more

SHADY SCAMMERS and CRAPPY FOOD. Absolute worst customer service, terrible general experience, and crappy bagels. Head to BEST BAGEL instead! Much better bagels, ordering experience, and customer service. I have zero affiliation with Best Bagel aside from being a customer, I just have had the worst experience with this dump and I think people should know a better experience is 5 minutes away. I'm choosing my own peace to not relive my nightmare at this dump, but the other recent poor reviews are very similar and I'll just leave it at that. read more

the mighty have fallen I went 10 minutes out of my way passing on dogs to have bagel world worst bagel sandwich Ive ever got it. not toasted , egg half the size of the bagel , so literally just bagel all around the edges. barely any bacon that I could taste at least at Doug's you know you're getting mids so you know what to expect I only wish I could post a picture to go along with it read more

ummm hi teenage dreams and hopes. bagel world is a north shore staple. fresh bagels. delish cream cheese. drool worthy specialty bagel sandwiches. give up carbs? over my bread body. i will forever be a groupie for bagel world. read more

Bagel World Bakery & Deli - Smoked Turkey & Garlic Herb Cream Cheese Sandwich - Bagels Near Me - Peabody, Massachusetts

Wasn't open two hours after opening time would give zero stars, but they usually have good food so it's annoying

Great Bagels & Bagel sandwiches. Short hours and most of the time there's a long wait time to order.

Okay people maybe the service sucks, but these bagels are great, easily one of the best bagel places on the north shore. Can never go wrong with the chicken salad and they have a really good variety of fresh cold cuts. Deli sliced pickles are a must. They also have an amazing olive pimento cream cheese. I'd say skip the coffee and stick with the bagels. read more

Bagel World Bakery & Deli - Chicken salad w/ sprouts and cucumber. Amazing - Bagels Near Me - Peabody, Massachusetts

I never leave reviews but I had to take out my phone and write this because I just have so much to say about my experience here. I personally work in the service industry so I understand how difficult and annoying people trying to eat can be but this was ridiculous. Multiple members of the staff rolled their eyes at me for 0 reason after I already had to wait an appalling amount of time to get my order taken. I got a garden salad (I know crazy choice for 10 am but I was hung over so don't judge) and they charged me 3 dollars for an extra dressing packet - keep in mind it was legit the standard dressing packet seen everywhere and it probably costs about 2 cents for them to order. They then forgot to give me utensils which is completely fine but when I went up and asked for utensils I've never experienced a glare that vile for such a simple request. The worker with the blue clip looked like she was going to throw a bagel or perhaps a plastic knife at me. Food wise, it was nothing special - the only thing I can truly say was good was the hot sauce. I'm probably forgetting details but regardless I'm never coming back to this establishment, the workers need to figure it out. read more

Probably the worst experience I've had at bagel world. Drive thru lady was very rude. I asked for extra toasted and it was hardly toasted at all. And then not really sure who cut this bagel but looks like a toddler did. read more

Bagel World Bakery & Deli - Bagels Near Me - Peabody, Massachusetts

I've been trying to give this company my daily business but it has incredibly incompetent and difficult customer service. Usually when I order a bagel with cream cheese, there's enough cream cheese on half but the other half has virtually none. When I ask for a little extra cream cheese, they say they can't. Ok, so then I say just put the cream cheese on half and leave the other half plain and, to this, multiple young women come to the window and they all say they can't understand the request. I reexplain several times: put cream cheese on half and leave the other half plain. They all act exasperated like what I'm asking is so difficult and, again, they say they "can't." So, it's a great bagel shop, great location, but their staff can't properly spread cream cheese on a bagel and hand it to you! read more

Hard to find better bagels in the Boston area. Surely you will be able to tell by the long lines. Worth the wait!!! Keep it up crew!!

this location is extremely hit or miss, usually miss if you want anything other than regular toasted w regular cream cheese. They write your order on the outside of the bag & then the person making the food fulfills whatever is written on the bag. I ordered 2 everything bagels double toasted with extra cream cheese. This is the bagel I got. Barely even toasted & I wouldn't consider this enough cream cheese for even a regular bagel. & they charge extra $ for extra cream cheese so I paid more..for light cream cheese. Other times I've ordered the same thing & the bagel is like quadruple toasted to a crisp & has a half cup of cream cheese on it. There's really no consistency other than it being consistently wrong. The bagels themselves are delicious but the preparation sucks ‍ read more

Bagel World Bakery & Deli - THIS is double toasted w extra cream cheese? No. - Bagels Near Me - Peabody, Massachusetts

I have been coming to bagel since I was a little kid with my father. It was like a weekend tradition for the two of us. This is a family own establishment that started in Danvers. They have some of the best bagels and sandwiches around. They also have fast and great service. Thank you for awesome service over the 27 years we have been coming here. Highly recommend. The family also had a death almost a year ago which may have affected there service and quality but wouldn't that affect anyone of use for a period of time? It would. So if you came here not knowing that and had a bad experience please allow them a chance to regain themselves as the great Bagel World in the north sure region. So for you loss, my heart goes out to the family. And thanks again for the memories and great service I have experienced with my father. read more

Staff always courteous and bagel sandwiches are great! Walnut raisin cream cheese is amazing! read more