This is a well run small company with excellent customer service. They answer the phone, return calls and are very courteous. The owner, Chris did an excellent job repairing a crawlspace pipe rupture and it was not an easy job. He was able to do the job quickly and efficiently and explained the entire process clearly. I'm not a fan of the large plumbers that spend millions of $$ on advertising and using Seahawks to promote their company. They are too big and can't compare on the personal service and fairness of an owner operated business like Baikal Services. I will definitely be using Chris next time I have a plumbing repair. read more

I had both clogged toilet and bath tub. My brother in law David called Baikal Services Inc. and spoke to Chris about it. He came over to check on the problems, update me with what's happening to the drain in details. He was very professional in dealing with it. He fixed the problems in-spite of the gloomy and rainy wheather. I will recommend him to my friends and families if ever they need assistance. Thumbs up to Chris, he is the one that you can count on, will be there rain,shine or snow, he valued his customer. He's a one " Five Star" guy! .......Dori read more

As is typical, we had a water heater failure (with in-home flooding) on the Saturday morning of Memorial Day weekend. Bailkal Services responded within minutes, literally. It's a manufactured home which meant the water heater had to be setup in a temporary location while the place dried out. This involved a lot of additional work. Chris is totally professional and personable and I am more than happy with the final result. Best of all, I've got a reliable plumber for future needs. read more

I have dealt with plumbers before, but none like Chris. We had a complicated issue that involved both plumbing and water heater. Chris worked tirelessly, answered my texts promptly, and was knowledgeable. He figured out the problem and got it fixed. Baikal services: punctual, knowledgeable and relentless. I won't hesitate to call them again and you shouldn't either! read more

My husband called them after two days spent trying all the tips from the website for our dishwasher, which refused to drain unless you did several cancel/drain cycles. He hates plumbing stuff, can do it, but at this point was very frustrated. Chris asked a lot of questions, got to the root of the problem (Johnson-T plumbing thing - no longer used due to drainage issues), and told my husband what he needed to do to fix it. It made sense to my frustrated hubby and he plans on doing the bypass tomorrow. How many professional tradespeople would have done that? Our former plumber retired but we've got a new one now! Many thanks!! read more

Chris helped us out with a backed up sewer after we had tried calling multiple other 24/7 emergency companies that could not make it out to us for 2-4 days. He was very professional, resolved our problem quickly at a very competitive price and offered a lot of advice on the state of the plumbing for the house we just moved into. We will definitely call him again for more plumbing work that we're already planning. Thank you!! read more

Was in a pinch today as we are leaving town in the morning and the kitchen faucet was leaking real bad. After multiple trips to the hardware store being given the wrong parts, I went to Home Depot and they submitted my request for a home visit. Wasn't even out of the parking lot when I got a call from Baikal. Only plumber available day of. Chris was at my house by 1pm and done in an hour. He gave some great advice for our upcoming remodel and checked the water pressure. It was a very positive experience and he did a great job. Would recommend Baikal Services to any friends and family in need. read more

We had some plumbing issues (sinks not draining) so called Baikal Services for their plumbing services. Booking the appointment was very easy and they showed up on time. The work was very thorough and the problems fixed. The prices were very reasonable and the staff very pleasant to work with. Also, they did an excellent job cleaning up afterward. We would definitely recommend Baikal Services. read more

Chris came and installed a new toilet for us today. We talked a lot on Yelp first and he was very helpful with recommendations and his quote was competitive. In the end, he brought me the exact toilet I wanted (I know, that sounds ridiculous, but it's true - I wanted a really nice toilet!). He was on time, very friendly, and talked through any potential issues with me before starting the work. In the end, there weren't any surprise issues but I was glad he discussed them up front just in case. I always put this in my Yelp reviews for other women - as a woman home alone with all my contractors - I felt very safe with Chris in my house. Plus, he knew I was the one who hired him, made the choices, and paid the bill and he didn't talk down to me or ask me if I needed to "talk to my husband". These sound like things you wouldn't need to write in a review but they do matter to women who are hiring people to come to the house. I would definitely call Chris and Baikal again if I had a plumbing issue. read more

Quick response and excellent service. Provided referrals to other contractors we needed due to water damage. Went above and beyond to document items for insurance company. Also fixed a leaking hose bib and recommended a new disposal (as we didn't realize ours was leaking). Thanks Chris and Marta! read more

I did business with Chris and I look forward to doing business with him again.

Fast, prompt, and quality service. I could not be more pleased with the work Chris performed. I had water heater replaced. Chris was great about explaining repair and options so I felt fully informed and confident. I will be recommending Baikal to all my friends and family. Thank you Marta and Chris read more

Chris is one of the most honest plumbers i have ever known. He has done a lot of work for me over the years. He is always on time, and he is a perfectionist. Recently he replaced my water heater, 2 faucets, and 2 toilets. He stayed late and went out of his way to make sure the work was done in one day, and advised me on what brand to buy. His prices are very good and fair. Chris guarantees his work. I referred Chris to friends and family because I trust him. read more

I had a great experience with Chris and Baikal Services. Nothing but good things to say and I know how difficult it is to find a really good honest plumber. You can't go wrong with Bikail Services. read more

I called Baikal because I was having an emergency, with company coming and the guest bath sink not working. Chris called me that afternoon and squeezed me in for the next day. He arrived when he said he would and fixed the sink faucets. read more

We had an emergency situation over Christmas holidays with non-functioning water heater in our rental property. Chris and Baikal services stepped in and worked over holidays to install an new water heater for us. Since we are currently living out of state, Chris was on the phone with me along the process and explained needed services clearly. He even followed up with me after the services, send us pictures so we can have a peace of mind. I highly recommend Baikal for plumbing services, and I will certainly keep Chris and Baikal in my to call list when I need help in plumbing in the future. read more

The only plumber that I will call ever is Chris - he is awesome. Very honest, qualified, and reasonable prices. He will even help you on the weekend and trouble shoot with you first to save you money. Just moved into a new older home from TN to Edmonds. Love this guy! read more

I had a pipe leak somewhere in a wall of our house that had caused major damage in our kitchen and called Chris. He referred us to All New Again as they specialize in remediation. After they discovered the location of the leak, Chris was called and he literally was onsite right away. He quickly repaired/replaced the pipe and also fixed our outside faucet and expansion tank. His work was impeccable and the fact that he could have charged us a lot to try and find the leak himself, he put our problem first and referred us to someone else that could remediate our situation. He also spent the time to help educate me on how to do ongoing periodic testing myself (which is very quick and easy to do) so I can proactively identify any future issues that could arise from general wear and tear. I would highly recommend Chris to anyone for any plumbing need. Just as important, Chris is someone you can trust that will do a quality job and ensure you are taken care of. I will be calling Chris for any future help I need. read more

I had Chris work in my house once before. 5 stars that time and this time, too. I have recommended him to friends, too. Great service. Timely. Efficient. He explains what needs to be done and the choices you have. Call him. read more

Excellent response to install required earthquake straps to water heater prior to sale. Felt confident Chris would do the job and he did. Have already passed this company's name on to others. read more