Just the nicest group of people! Called in the morning and got a same-day visit…read more My issue with an outside faucet was an easy fix for the plumber. Fixed it in no time. Highly recommended. Will be calling Forest Ridge Plumbing for all my needs going forward.

He replumbed under the sink and installed the new faucet in no time. He was thorough and fixed a…read moreleak we found after he left. He came back and fixed it no charge.

The worst customer service. The technician arrived a full 2 hours and 19 minutes after saying they…read morewere on their way to my address. They arrived with 3 minutes left in the scheduled 2 hour repair window. And the worst part is that they truly do not care how their incompetence impacts and inconveniences their customers and their customers' neighbors. I have read some of the negative comments about this company, and am amazed at how the same, obviously thin-skinned, guy who chastises his own customers for not picking up the phone, reaching out and trying to resolve situations chose not to even try to call, reach out or try to resolve this situation. Hypocrisy much? Anyway, Danika plumbing had been recommended by an HOA member and I had previously used the company for a plumbing issue in 2019, with which I had been satisfied, so I decided to reach out to them for a current plumbing issue in my condo in Capitol Hill, Seattle. Travis, who was punctual and professional, was the first technician to be dispatched. He diagnosed the issue, but since I live in a condo building, notice of a water shut-off would need to be sent to all residents prior to the repair. He had mentioned the difficulty of finding parking in the area, so the company was well aware of the average drive time and time to find parking. The next day, Thursday, I called to schedule the repair for Thursday of the following week, which gave them plenty of time to schedule their resources and for me to coordinate with the HOA to send a notice of water shut off to the other residents in the building. I was advised that the repair appointment would be from 10.00am to 12.00pm, at which time I advised that there was no full-time building maintenance/manager and that the technician would need to shut the water off and drain the building (a process that would take approximately 20 minutes.) At 9.38am on the day of the appointment I received a text that the technician was on the way to my address for the 10am appointment. At 10.30am, when nobody had arrived or called with an update, I decided to call to ask why nobody had arrived yet. They seemed surprised or unaware but said they would reach out to the technician. At 10.42am I received a call from the technician, saying that he had to stop at Home Depot for a tool, that the traffic was bad and that he was still about 40 to 50 minutes out. The average drive time from Everett to Seattle is 40 to 50 minutes!!! One hour after being 'dispatched' he clearly had not even left, or had only just left, Everett. He said that he would be there at 11.30am, but assured me he could get the water drained and the repair completed in time to get the water back on by 12.00pm. He said it would save time if I would be willing to turn the water off and drain the building. Since I am neither qualified nor insured to do so, I declined. At 11.57am, with 3 minutes left in the 2 hour repair window, 3 minutes to when the water needed to be back on for the other residents and a full 2 hours and 19 minutes after Danika said he was dispatched, I received a call to let me know he had arrived at the property. He apologized and made numerous excuses about traffic, difficulty finding parking and having to get a tool at home depot (all of which, any company with a modicum of understanding of good customer service, let alone common sense, would have built into their scheduling beforehand) but had difficulty explaining why, even considering those factors, how it could have taken 2 hours and 19 minutes from time of dispatch to arrive at his job site. He told me to reach out to the office to reschedule, seemingly unbothered that I had taken time off from work for this appointment and that my neighbors had gone without using water for 2 hours for no reason at all, or that we would have to do it all over again for a second time. I advised him that the text saying that he was dispatched at 9.38am and on his way to my address was clearly untrue and dishonest, that it was an awful way to treat customers, and that I was not sure that I was either comfortable or confident in rescheduling with a company that had such low regard for its customers. Nonetheless, he said he would talk to his manager and have them reach out. Nobody from Danika ever reached out for the rest of the day. This morning at 11.15am, with no attempt being made to salvage the situation, or at the very least an apology, I called and requested that they reimburse the payment I had made for the repair that was never done. At that time I was told that accounting, the previous evening, had noted that they had issued a refund check. It is unbelievable that this company, obviously aware of the issues and inconvenience it had caused myself and my neighbors, made a conscious decision that they did not even need to reach out and apologize. Do better!!! Honesty is a good place to start!!! 2 hours 19 minutes to get from Everett to Seattle. On a bicycle maybe!

Extremely unprofessional and disturbing experience…read more An electrician Dallas from this company came to my home, inspected several electrical concerns, and gave verbal observations and recommendations. After the visit, I requested a basic written summary of what was inspected, what was observed, and what was recommended. The company refused to provide any written findings, technician notes, estimate, or service summary. The receptionist Kaitlyn said they would not provide a letter because they would then have to "back up" what the electrician said. She told me to submit my own audio recordings, video recordings, and text messages instead. She also refused to transfer me to the electrician, the owner. During the conversation, she was openly hostile, dismissive, and used profanity, including words such as "fuck" and "bitch." I also experienced her tone and comments as racist and discriminatory toward me as an Indian woman. I repeatedly explained that I was not asking the company to make up or certify an unsupported diagnosis. I was asking for a factual record of the visit: what the electrician checked, what he observed, what he told me, and whether further testing was needed. Instead of addressing the request professionally, the receptionist told me, in substance, that I could do whatever I wanted and that the company would not provide anything in writing. This raises a serious question: why send a licensed electrician, provide verbal opinions and recommendations, and then refuse to document the visit or allow the customer to speak with the technician or owner? The combination of refusing basic service documentation, blocking access to management, using profanity, and making me feel racially targeted was completely unacceptable. I would strongly advise customers to confirm in writing before hiring this company whether they will provide technician notes, findings, recommendations, estimates, and a professional escalation path if there is a dispute.

We have been very impressed since the start. My water heater was leaking. My older brother…read morerecommended Mike's Plumbing because he had some work done by this company and he said that they did a great job. Well he was right...Dakota and Taylan came to my house today. Both spoke to us kindly, considerately and with the utmost respect. I would recommend Mike's Pluming to everyone.

Showed up on time, triaged the issue and fixed under an hour. Lower cost than initially quoted too,…read moregreat value! Would ... and in fact will.. hire again!

Merry Christmas Everyone If any of you run into plumbing…read moreissues. You should call Taylor Plumbing Solutions Tanner & Kurt were absolutely amazing. It's a small company and they don't steal your money. They fixed my clients toilet and were so polite even though it gave them more of a challenge then expected, they still did it professionally. I will always call this company when I need help even at my own home

My complaint is I did not get an estimate from Curt or a second opinion. I found Taylor's plumbing…read moreonline, keep the money local. Tanner arrived and found more floor needed to be taken up to do the toilet flange replacement correctly. Tanner rescheduled for next day. Great. Curt arrives next day to do the ROUTINE toilet flange replacement. Curt completes the job in 45 minuets. Great. I meet Curt at his truck to pay, I have $20 in my hand for a tip. Curt hands me a bill for $780. Curt labeled the flange replacement a "custom job." It was not custom by any definition. I don't know if I was charged for the day before when Tanner could not do the work. The bill stated "custom job $780.00 plus tax. No breakdown for parts and labor. Parts were 1 pvc toilet flange, 1 pvc 3 inch 90, 1 3 inch pvc union and approximately 2 feet of 3 inch pvc pipe. I will guess on the heavy side for parts at $75. So labor was $705 for the 45 minuets of work. Neurosurgeons in Washington state average $378 an hour. I called Curt the next day. Not much to be said about the bill. Get the estimate, get the second opinion! I'm an idiot. I kept the $20. I need to give a star rating. 5 for the work and friendly employees. it would be very difficult not to complete the job. 1 for hourly rate and billing practices. Rhett

I can't recommend JV Plumbing enough! Jose, his son, and his other apprentice were absolutely…read moreoutstanding. They were professional, kind, respectful, and incredibly knowledgeable from start to finish. They completed a major amount of work at my home, including installing two new toilets, repairing leaks at my hot water heater, washing machine, and second bathroom, completing a full home water repipe, installing a new main water shut-off valve, and replacing my shower heads and shower knobs. Every job was done with great attention to detail and quality workmanship. What really stood out to me was how honest, hardworking, and respectful everyone was. Jose took the time to explain everything, answered all of my questions, and made sure the work was done right. It's not easy to find a plumbing company you can truly trust, but Jose and his team exceeded my expectations in every way. If you're looking for reliable, experienced plumbers who genuinely care about their customers, I highly recommend JV Plumbing. Thank you, Jose and your team, for the excellent work!

Have used José's plumbing services several times now. Always responsive. Always honest. Always top…read morenotch work at a reasonable price. Good plumbers like this are hard to find.

I recently had a serious plumbing emergency at my home and couldn't be happier with the service…read morefrom Waterways Plumbing. This efficient, highly personable three-man team was a lifesaver. After getting quotes from several other companies that were clearly trying to price gouge and take advantage of my urgent situation, Waterways stood out immediately with fair, transparent pricing and honest advice. They treated my concerns with utmost priority, scheduling quickly and arriving promptly. The team listened carefully, explained everything clearly, and resolved the issues with confidence, skill, and integrity. No hidden fees, no unnecessary upsells -- just ethical, high-quality work done right the first time. They worked cleanly, communicated every step, and left everything spotless. In a tough spot, Waterways Plumbing saved me from being overcharged while delivering outstanding service. They're now my go-to team for any plumbing needs. Highly recommend them to everyone! -- Grateful Homeowner

My bathroom sink was completely clogged. I tried everything I could, but the clog was too deep for…read moremy snake. I looked on Yelp for the best reviews in my area, which lead me to Waterways Plumbing. David was at my house by the next morning and fixed my issue within 30 minutes. David was extremely friendly and knowledgeable. He made sure to run my water for a while to ensure the problem was solved with no leaks. I highly recommend Waterways Plumbing! Thank you, David!

Shane Martin and his team at Professional plumbing are very well named. They provided friendly,…read moreclear and top quality professional work. We had significant plumbing challenges in our home built in 1946. Every issue was explained and resolved professionally. Shane's explanations and pictures were very patient and clear. Costs were reasonable and discussed in advance. No surprises. The stress of a big plumbing job was replaced by confidence in a job well done and a company that stands by their work. Shane was easy to reach by text or phone. A truly wonderful hardworking professional team. THANK YOU. Our go to plumbing company from now on.

They were able to get out for a commercial issue same-day, & had it completely repaired in under 30…read moreminutes. Easy communication with the office & staff was friendly & did a great job.

I heard some crazy sounds in my walls at home, water rushing suddenly. I googled the best reviewed…read morelocal company and gave them a call. The receptionist was able to find employees to come by same day and would let me know when. She called again and said 30 minutes! Jeremy and Nick came over and diagnosed that I didn't have any leaks and what the issue likely was. Very good service and value they'll be our new plumbing referral.

I HIGHLY RECOMMEND DONE RIGHT PLUMBING!!!!!! Steve and the team absolutely saved us!!!!! We live…read morein Edmonds and we had a water leak in our front yard the first day of school. A different company fixed the leak and the leak FAILED within 30 days. I was beyond frustrated. I posted in several Edmonds Facebook groups, I did some research, and I called Done Right to come out and take a look. I was immediately impressed by Steve R. and his team. I needed the ENTIRE water line replaced all the way from the house to the street, which was going to be complicated because we live on a slope and have rocky landscaping. I asked Steve tough questions, including whether his team had ever drilled a brand new line in such rough terrain, which he assured me he had. I told Steve, "I want this done once, I want it done right, and I don't want to have to worry about it again." Steve and Done Right Plumbing delivered! They installed a brand new water line, a new pressure release valve, and managed to do the whole thing without digging a trench! Done Right is the ONLY company in the area that owns their OWN drilling equipment. I would have paid more than Done Right charged, but their total price was completely reasonable. This is an honest, decent, high quality company. I hope they flourish for a long, long time. I've paid a lot of plumbers over the years for subpar work. From now on, I'll hire Done Right and I will refer them to all my friends!