JJ and his team were awesome, really helped us a lot for both big and small issues. We are glad we have them for plumbing work.

Bailey Plumbing always answers the phone with a very friendly greeting. Schedules me as quickly as possible followed by a text reminding me of the date and time. They follow up with a picture and brief profile of the technician coming. Yesterday Randy came to fix a leaking hot water heater, today he came to fix a broken toilet. Very friendly, respectful and knowledgeable. I had no doubt he was going to take care of everything professionally and honestly. Highly recommend read more

Use a service that doesn't charge a diagnostic fee. When you have a sink clog, it's pretty easy to determine u have a sink clog (once u rule out disposal issues for the kitchen). I was told the $89 diagnostic fee would go towards the job but then they quoted me $312 to do the job. . . That's right . . . $312 to spend 30 minutes clearing a drain (comes out to $624 an hour for the mathematically challenged). You can go to Home Depot and purchase an electric 50 ft 1/2 inch line drain snake for less than $400 . . . use it twice or share it with a neighbor and you have more than recouped your cost. This pricing is ridic to say the least. Guy who came out was a good guy but had to decline . . . I'm still in shock re: the price offered. read more

Easy communication and scheduling. David was super helpful and handled everything quickly. Shower is running perfectly now!

I had a plumbing issue with two of my bathroom faucets, I called Bailey plumbing to take a look at my issue and they scheduled a site visit within in minutes of my call for a time at my convenience. They arrived within the service window they gave me between 2pm and 4pm the next day and kept me informed via text when the Tech was arriving at my home. They came in and diagnosed the issue and provided a reasonable quote and had the problem corrected within 2 hours that afternoon. The workers wore booties while in my home and cleaned the work area after the job was completed they even took all of the packing material from the new faucet parts. If you have a plumbing issue in your home do not hesitate to call Bailey Plumbing you will be happy you did read more

I contacted this company via Yelp for a simple faucet replacement. Responsiveness was a problem and when I finally got them to engage, they required I pay in advance to set up an appointment. Actual message from the company: "I can get you set up in our system and send the invoice to be paid through email. Once we receive this payment, your appointment window will be locked in. This does get credited towards any work that we do for you." Wait, you want me to send you money before I even have an appointment set and before anyone shows up at my house? You must be kidding. read more

JJ was very helpful with the repair on my toilet. He replaced my fill valve and toilet supply connector after a thorough inspection. He also changed my flapper free of charge. And he was even nice enough to fix my fence gate latch after noticing it was broken! I couldn't thank him more for his hard work and generosity. 100% recommend! read more

Predatory practices: I had a broken water main. The tech came out and quoted me $14700(yes that is fourteen thousand dollars!) to replace the whole system. The break was exposed and a small repair. When I refused he started walking down to an eventual 1800, but then there be no warranty, and I'd have to wait for 3 hours to turn the water on (by which time he be gone and I'd be screwed if the repair didn't work). When I balked at his new price he gave me a long lecture on how he is "Essential" and more important than me...needless I refused his services. Got the job done with another plumber for $500, and no attitude. Please avoid predators like this. read more

Bailey Plumbing was recommended to me by a general contractor that I have used and trust. The contractor did not steer me wrong. I have appreciated the courtesy and professionalism of Bailey Plumbing for several years now, most recently for a shower issue and a garbage disposal replacement. I would not hesitate to recommend them. Elijah Monica, in particular, has been superb -- professional, friendly and courteous -- a real asset to the company. I am impressed with how Bailey's stand behind their work too. Good plumbers aren't cheap, but if you want the job done right, with a company that will stand behind their work, call Bailey. They've never hit with me surprise extra fees either. I highly recommend Bailey Plumbing. read more

I wanted to follow up on my previous review. After posting, I received a phone call from Nicole (office manager) who was apologetic for not responding sooner to a previous email I had sent. We spoke about the incident and I appreciated her listening to me and offering her input. She agreed to reimburse me for the service fee, which I do appreciate. read more

I've used Bailey Plumbing to replace a hot water heater, snake a main line, and now to install a gas line to the fireplace. They are experts in their field, work wonderfully as a team, and are very clean and respectful. Joe explained the scope of each job clearly and offered fair and reasonable prices. Don't disappoint yourself with any lesser service. I will not trust any of my plumbing projects with anyone else. I highly recommend this business and wish them continued success. read more

We've used Bailey for our home residence about three times in the last year and it's evident that this company prioritizes professionalism and customer satisfaction. read more

Bailey Plumbing has worked on quite a few things around our home- they have great plumbing knowledge, are very responsive, same day availability and fair priced. read more

our experience could have been a disaster, but our technician was extremely capable. Randy was courteous and respectful, while installing a new water heater. Overall, *****Bailey Plumbing went above and beyond my expectations. I made note of this, and will absolutely refer them to friends and family. I am extremely satisfied with the installation and will be a customer long-term. read more

Buyer beware. I called these guys for a minor gas leak behind my stove. The estimator said it was necessary to cut a 3' diameter hole in the wall to replace a coupling even though it was protruding several inches from the wall and gave me an estimate for $3000. This didn't line up with what the PG&E worker who turned off the gas told me to expect so I called SWAGG plumbing instead. They came out and did the job superbly for less than 1/3 the estimate from Bailey and it was not necessary to cut a hole in the wall at all. Hope you will avoid being grossly overcharged and taken advantage of by avoiding Bailey Plumbing! read more

Bailey's and especially David was fantastic in my project. We ran in to issues with the city, but he was professional and available. In the end they went above and beyond to get my project done. I highly recommend using them!!! read more

I would not not use Bailey Plumbing for sewer lateral inspections. We used them recently, they charged $200 more than other providers to do the inspection. They didn't deliver the inspection video for 2 weeks and they failed the inspection. They kindly offerred to "repair the sewer line" for $4000+. I'm getting the repair done elsewhere by a licensed comnpany for $1000. read more

Dylan came to hook up our sink after new counters were installed. The design of our plumbing wasn't the easiest to work with but Dylan made it work. He was pleasant to talk to. I would recommend Bailey for future plumbing situations. read more

Woke up after Christmas to see that our water heater was leaking all over the garage. Called Bailey Plumbing and had someone at my house in 30 minutes. Got my water heater replaced along with piping and no hassle. Thank you to Elijah for your expertise and help. read more

Unfortunately when you need a plumber, it's never a good situation. Desperate for a plumber, we called around and we got the best quote/estimate from Bailey. The person we were communicating with even said they had availability the next day since we needed service as soon as possible. Well, when we tried to confirm the time, we got no response back. So we called and even left a voicemail so that we get in touch with someone but never received a call back. Crazy that they were responsive at first but then went MIA after that. Super frustrating... read more

Bailey Plumbing is a top notch business! Highly communicative with phone, texts and emails and their technicians are knowledgeable and extremely professional. I would recommend Bailey Plumbing to anyone and will use them again for all my plumbing needs. read more

I agreed to pay this company $89 to come to my home to replace a shower valve. I was told that that amount would be applied to the actual cost for that replacement (time and materials). The rep that came to my home took one very quick look at the valve (I had already taken the handle and trim off, exposing the actual valve), and accessing a computer app estimator, he quoted a $589 cost, less the $89 I prepaid. I said that was an outrageous amount, and asked him to leave. Instead, he took a photo of the valve, called his office and came back to tell me that he would do the job for $489, less the $89. I told him, "NO" and asked him to leave. I have since had my valve successfully replaced by a handyman for a total cost of $150. The repair took less than one half hour; therefore I would not recommend Bailey Plumbing, Inc. to anyone!!! read more

Way too expensive. $429.00 to fix a running toilet!!! Chris was responsive and successfully fixed the toilet. Pricing is out of line and they won't tell you the final price until they arrive. read more

Great response time, quick to address the situation and was covid safe!! I would highly recommend. They also serve the Hollister area! Fantastic customer service. They are my go to for my plumbing needs and wants! read more

We discovered two leaks under our house and we had no water pressure and no hot water. We called Bailey plumbing and they fit us in to to check the problem and fixed everything the next day. thank you very much for all of your help. read more

Bailey plumbing sent a plumber to make an estimate. He was very polite and professional. However the cost that came back was at least 50% higher than I believe warranted for the work. read more

My water main valve was mal-functioning and I was able to get a same day appointment with Bailey. Chris is very professional and replaced my water main valve with no problems. For 600ish dollars, I am very happy with the job. read more

I had a garbage disposal problem and needed some quick help. I talked to Joe who is such a good guy he tried to walk me through fixing it myself. I hired him to come and he found a space in his busy schedule to come and fix the problem. Problem solved! read more

Bailey plumbing installed a tankless water heater which they had with them, probably it didn't work previously for someone & they dumped it on me and now it's not working, so they bought from PNE supplier who in turn bought from Navien, originally I believe PNE rejected to take it back, so they dumped it on me saying it's new and works great, it is under warranty but to make it work with Navien support, this Bailey will again charge for their time, for all the work they do, they desperately keep looking to charge hefty on the customers irrespective of whether they help the customer or screw up the work, the guy David never responds on time when things fail, he doesn't care about customer satisfaction, and the owners of the company will come to talk to you in huge anger if you pin point their foul work, perhaps when things doesn't work that David guy will immediately go on a vacation so that he can totally avoid you. For every dam thing they will try to charge you in thousands, they are 5 to 10 times more expensive than others, just avoid these guys forever, and wait until you find someone modest. read more

Bailey Plumbing repaired a leak in my copper water main. They came out quickly, gave me a quote for the work to replace the main and scheduled the repair work promptly. They always showed up on time (or even early) and were very professional at all times. They kept me updated as the work went along. I was impressed also that they avoided as many plants as possible when digging the trench and gave me options for one trench that needed to go through concrete. Because the work was complete just before a big storm, the trenches couldn't be filled in right away, but they were careful to cover up the dirt with tarps. When they came out to fill in the trenches, they did an excellent job. They had cut an irrigation line during the work, so they replaced it and made sure all the plants had drip lines to the new line. They even gave me a bag of extra connectors and drip line in case I wanted to add to what they had done. They power washed the driveway were the dirt piles were. They left the site looking better than before. I highly recommend Bailey Plumbing. read more

If you are looking for a top notch plumber then Bailey Plumbing is your company! Joe is extremely professional and knows his stuff. I had a water heater situation and had several companies out to trouble shoot the issue within 2 minutes Joe knew what the issue was and fixed it. His work is excellent! I'm thankful to now know such a great plumber! read more

We had a great experience with Bailey Plumbing. They sent a text when they were on their way and arrived early within the expected arrival time frame. Turns out we needed to give the other units in our building 48 hours notice before we turned the water off, so David had to come back two days later. He was flexible and professional. He did not charge us for a second visit, and they were able to fit us in later that week so we could get our sink fixed as soon as possible. He solved the problem and replaced a few other things in a very short amount of time. I will definitely be recommending them to anyone who asks. read more

Told me the estimate was $89 and had to pay $150 more. Just to unclog a paper towel. I will never use them again. RR

Should have never trusted someone that charges $89 just to make an appointment to come look at the job. Would not say what their hourly rate was when making appointment. They came and gave a quote so high we said forget it. Got another quote that was half theirs. Paid $89 for someone to come out for maybe 10 minutes. There are plenty of plumbers that will give you a quote without charging an appointment fee. Based on the time it took the other plumbers to do the job, Baileys was charging $600/hour. read more

I had a badly blocked Kitchen drain pipe. After multiple failed attempts attempts at clearing it myself, decided to call a professional. I made contact through Angie's List. The first call I received was from a different Plumbing Company ( based in Fremont-covered the Bay Area) The second call I got was from James Bailey (Bailey Plumbing-Morgan Hill/Gilroy). I wanted to support local business and James was very professional and honest with all my questions. Spoke about his brother Joe, who actually does the field work, in a real BIG way. There was absolutely NO disappointment! Joe was definitely there to get my problem resolved and didn't stop until it got done. Great job Joe! Great company with Great People. read more

I have to say this is one of the most profession and customer service orientated businesses. From the start Nicole who answered the phone had the answers I needed and was quick to find me an appointment. Her patients and service were above excellent. When David showed before the scheduled time, he was very professional, honest and straight to the point. David is by far one of the best I have come across when dealing with plumbers. His service nothing but top quality. bailey's plumbing will definitely be my go to plumber for future repairs. Thank you again for the great customer service. read more

My son flushed a toy down the toilet and it caused a clog. I requested a quote from a couple businesses and Bailey Plumbing was quick to respond with a great price. They were available when I needed to schedule. Communication was awesome with reminder texts and a text when they were on the way. Plumber did an awesome job and was honest about what may need to happen. Luckily he was able to push the toy through and checked multiple times to make sure everything was good before leaving. I highly recommend this company. Very punctual, honest, and priced right. Thanks so much for the help!!! read more

He arrived, was more interested to learn about the age and warranty status of the water heater than the actual problem ... told me that ordering/replacing the defective burner in the water heater will take a couple of days but they could install a new heater today ... told him to talk to the owner of the house to get the approval ... went to this truck ... did a phone call ... and left without any further conversation with me! Wow, what a bad service. ... At least, he could have told me that the owner did not agree to the proposal and decided to work with another contractor ... would have been totally ok for me ... If I would work with our customers in such a way, we would be out of business asap. read more

My water heater started leaking yesterday afternoon. Sent a message to Bailey and got a quick response from Joseph the owner with a reasonable quote, a couple options on water heater brands and an opening for install the next day. Team came out, did a great job on the install, cleaned everything up and were gone all in an afternoon. Great experience overall. read more

Cannot recommend Joe and his crew enough! Our contractor referred him when I had two other exorbitant quotes from local plumbers. Joe came out the next day to look at the job and was HALF the price. He also suggested option upgrades to bring the project "up to code" and itemized his quote so we could decide each option. He was able to start the very next day! He was available by text & asked our opinion when it came for esthetics. He & his crew stayed until dark and got the job done in one day because he knew we were on a time schedule. They had to trench (told you, big job) and you wouldn't have even know they were there! They cleaned up and put everything back to normal. We have finally found a fabulous local plumber!! Highly recommend read more