Two separate people recommended me to this shop so I gave it a try. I called on the holiday weekend, and left a message for them, and they called right back! My experience with bake auto care has been fantastic thus far. During this crazy season my wife's car was neglected for quite a few months and needed a lot of work. I felt bad reading off the laundry list of things I needed fixing. But they met our needs with patience and kindness, and Never made me feel dumb. I got a call back the very next day with a rundown of what they were able to do, and things that they would recommend, and ways to perhaps fix things on my own. Not once did I ever feel like they were a gouge me or trick me! These people are extremely honest and real, and I will definitely be using them from now on. I spoke to Lazarus day one, who is very nice, and all of my conversations after that were with Michael. Michael made me feel extremely welcome and handled our transactions as if we were friends. I guess I found my new mechanic! read more

I've been to Bake Auto Care twice now for random noises or lights happening in my wife's car. Michael communicates clearly about what he finds and has given fair prices. I was recommended to come here by a friend but keep coming back because of the service I've received. I'm always nervous about finding a trustworthy mechanic, so I'm appreciative to have found one. read more

I just realized that it's been nearly 10 years since I posted a review of this place, and here I am still bringing my cars here and recommending that others do the same. The service here is consistently good, which can be difficult to find with mechanics. Additionally, I never feel like there's pressure to perform unnecessary services as I've found with other places. This shop seems very honest and I've developed trust in them. read more

HONEST MECHANICS DO EXIST!!! I have taken my car to Bake Auto for several years now. It is a 2004 Toyota Solara with over 200K miles. Lazarus and Michael are both thorough and honest when giving estimates on repairs. Today my car only needed new front brakes and an oil change. However, Michael explained to me that my car will need new plugs, hose, and valve gasket replacement in about 10-20K miles since it is over 200K. None of that news was unexpected given the mileage. One of the reasons my car runs so good is because I make sure it gets the service it needs and I wouldn't trust anyone more than Bake Auto. You can rest assured that your car will be fixed right and with OEM parts. I have referred several of my friends and all of them are very happy with Bake Auto's service and reasonable prices. read more

Professional and honest service. They won't lie to you or try to charge you more than it's actually needed.

A good auto shop is rare enough. One where they're honest and cost effective as well? The only place I've ever found like that is Bake Auto Care. My wife and I used to live in Lake Forest and it was an easy drive to take our cars there. We've moved to the north Tustin area, so Bake is a lot less convenient now. Nevertheless we continue to make the drive because we believe in the quality and service they provide. Michael and Lazarus are good people--accommodating, hard working, and truthful. The rest of the industry could learn a lot from their example. read more

Great customer service. Bake Auto repaired my truck right the first time, at the time promised, and at the right price! read more

I find it super hard to trust any businesses these days, especially when it comes to dealerships and mechanics! But Bake Auto is honestly the only Auto shop I can honestly say I trust! Michael is amazing! He's super patient and listens to all of my concerns and him and his team are awesome! Also, every time KIA's service department quotes me on something, I always call around for price checks and Bake Auto is always the most reasonable. Thank you for being an honest, reliable family business that not only I can trust and feel comfortable at but others as well! read more

I've been going to bake auto for my car which is over ten years old. As you can imagine I go a lot. I go to Micheal and him and his father do an amazing job on my car. The customer service is excellent. They do an amazing job at taking my car in on the few days I come from college. Highly recommend this auto shop for any vehicle for excellent service and prices. read more

Lazarus is an honest man and reliable. I have been going to him for years and he has done a great job repairing my cars. Judy Neely read more

Lazarus and Michael are fabulous to work with when tending to the needs of our two Lexus vehicles. I have complete trust in their reliable and expert servicing, their honest diagnostics when performing repairs, and above all, their downright courtesy. Mark H. read more

Decided to come here for a smog test instead of going to my usual guy since this location was right next to my work, despite being about $15 more.. Convenience fee, right? When I dropped off my car, they said it'll be about half an hour to an hour, which I thought was strange. There was no other cars there and my last few smog checks were never that long. Whelp, my engine light was on, which was an auto fail. This was my fault; I should've remembered this little fact. The one star is for the fact that I cannot come back for a free retest like all my old smog places unless I get my car repaired here, but they charge a $95 fee to run a diagnostic!! $95!?!! Just to take a peek?! Whaaaaaaaaaaaaaaaaa - I've never in my entire life paid for a diagnostic fee.. Anyway, took my car to Mission Viejo Transmission for a free diagnostic (the guys there laughed when I told them about the $95 charge and agreed that I should never have to pay for such a thing..) and after getting it fixed there, got a smog check at the 76 Auto Care on Trabuco and El Toro (they don't charge you if you fail your smog :D). Never coming here again! read more

If you are looking for honest mechanics - this is the place to go! My husband and I have been taking our cars to Lazarus and his family for over 10 years now. What I love about Bake Auto is they never recommend services that you don't need. You can trust that your car will be in good hands here. read more

I went in for a smog check, the owner gave me the coupon price to help me out. I didn't wait very long even though I was just a walk in. I will be returning for more work to be done on other vehicles, seems like a good car shop. read more

This place is wonderful. The owners are so kind and caring. They always work with me on prioritizing the work that needs to be done to stay within budget. Highly recommend this shop. read more

Great customer service and they know exactly what's wrong with your car. They have life time warranty on every part you buy. If in few years that part you bought broke. All you have to pay is the labor only. I will recommend this shop to anyone I know or need there car fix if they are on a budget. read more

We had a smog check yesterday and are happy with the service. We used the Yelp discount, thank you. We dropped off one car for smog, drove down Bake for coffee and. By the time we finished our coffee our smog check was finished. Good job and great timing read more

Had my wheel alignment here, my steering wheel was so off it was so hard to keep straight. So glad i found them, cheap prices for good quality service read more

Auto care shops are synonymous with dentists: you never really want to go to them unless you have to. Sure, with regular maintenance and routine check-ups, you can avert disaster - but finding someone you can actually place your trust in is often difficult. Especially when they give inflated estimates; all I see are $$$ signs. Here, I was pleasantly surprised. I had a simple smog check. I called the shop in advance and they gave me an estimate of the time and expense. I'd say they delivered spot on, and I was in and out within half an hour. Additionally, they honored their $10 off coupon service without my bringing it in. Moreover, they gave me a heads-up on any warning lights that may come on as a result of the smog-check. In short, I'd go here again. They were honest, competent and fast. Pretty nice if you ask me. I'd recommend them to a friend. read more

This place is the only place I come to to service my car and the only place I fully trust. Michael is great and I have been coming here for over 10 years. They won't let you down! They are very transparent and always explain very well in full detail what they are doing or what's going on with your vehicle. I recommend Bake AutoCare 100%! read more

I particularly don't enjoy giving negative reviews. However, I felt compelled to do so with the hope that it will help others. I've been twice to this shop. The first time I realized I had paid a "little too much" for what was done. Bad on me for not researching. The 2nd time I went and was given a diagnostic that had nothing to do with the issue I was having with my car. Lazarus, the owner of the shop, quoted $750 to change my spark plugs on my 2003 Nissan Altima. Granted, the car is old and perhaps it was not a bad idea to change the spark plugs. However, it was not what was causing the issue with the car. I took the car to a shop next to Bake Auto. There I paid less than $400 to have the spark plugs replaced. Unfortunately, since I had already paid $95 at Bake Auto (for the diagnostic) I did not have this shop provide another one. That was my 2nd mistake. My issue turned out to be a faulty alternator. I believe that is something that should have been detected by Bake Auto. I'm reluctant to assume anything since I can't confirm the truth one way or the other but I can't help but to suspect that that was the plan all along. To sell services that were NOT really required with the purpose of squeezing as much money out of me as possible. I understand that people need to make a living - but PLEASE! At the end of the day greed is not GOOD. My advice to anyone reading this review is - DO YOUR RESEARCH. In fact, contact the other shops in that same area. Check out A+ AutoCare which is right next door. And again, do yourself a favor and try to understand what your issue is as best as possible. This will reduce the risk of paying for something that you simply don't need. read more

Excellent service, very knowledgeable staff and quick too. Came in for an oil change with no appointment and they took care of me right away. All in all I was in and out in under 15 minutes and I drove from Santa Ana because they had the best price in Orange county for a full synthetic oil change. Deffinetly will be returning for my next service! read more

Where have these guys been all my life! And so close. I did a smog check. I called, they got me in ten minutes later, out the door in twenty. They honored their ten dollar coupon for the smog check. And in their waiting room, Bibles, Daily Bread... Christians. It just doesn't get any better. Integrity, honesty, reliability...and in an Auto Shop. Run, don't walk. These guys are the real deal. Please support them! read more

Great service. Michael is extremely helpful. Prices are very reasonable. Recently had my first repair at this shop and feel like I got a good deal. I would highly recommend Bake Auto Care. read more

Mike is so helpful and informative! I have to say the nicest mechanic ever! My best friend referred me to Bake Auto Care. He will breakdown everything by priority. Just totally genuine! read more

Amazing service, very reliable and they are friendly and honest mechanics. I had called and dropped off my car on the same day and my car was ready for pick up same day. read more

Went here for a smog check. They got me in right away and gave me an accurate time estimate of how long it would take. Didn't really stand out from other auto repair shops I've been to. They did honor the Yelp offer they had. read more

This family run business is great. They made me feel comfortable and even gave me a discount when I checked in on Yelp. Prices were fair and service was quick. Thanks guys! read more

Honest, friendly, fast, and the customer service is wonderful. These guys are the best and have been, consistently, for three years.

Nothing bad, nothing special. They were quick to deal with my car, which was just popping the encasing for my front right blinker back on. Cost me $20. They had to put it on the rack. And it took 15 minutes. I saw them checking my tire pressures and my fluids. Was recommended to do a transmission flush even though I, and my Toyota service manager, don't believe in them. Everything went smoothly. One of the guys who serviced my car wished me a nice day. That was nice. No pressure on any other repairs. Price was quoted before service. read more

These guys are awesome! Very courteous and reasonably priced.

Do not take an RV to this place. They do not have room for a large RV. Mike, who works in the office was nice, however the mechanic Lazerith I believe, was an absolute jerk. He was very dishonest. He would charge for things that didn't even leak. The price started at $78.00, but didn't end until he pushed it to $158.00. Much more to add, but you get the picture. It also took him over two !@#$/& hours to do a smog check. read more

I have been going to them for over 5 years and they have never once been dishonest or tried to scam my money even though I'm female. Will continue going here for all of my auto troubles. read more

Lazarus and Michael are both very honest people, they have been servicing our cars for years now and I strongly recommend them.

Have a Lexus, Dodge, and Nissan in the family and Bake Auto knows their cars inside and out. Small and easy to drive by but worth the destination. For the past three years I have referred my family and friends for their honesty, timeliness, results, and value.... everyone of them had thanked me for the tip. read more

Couldn't even get these guys to print me an itemized receipt and when they begrudgingly made me a hand written one on company letterhead he wouldn't even sign it. Rude and not helpful. Wont be coming back and wouldn't recommend. read more

Amazing Care! These guys are the real deal. They will go so far out of their way to help you get your car fixed at a good price. I would recommend these guys to anyone! Full of integrity! read more

I brought my car in for an alignment and balance. The guy wanted $150.00 for the job, but I manage to talk him down to $100.00. He wasn't very happy about the price nor with me for the fact. I KNEW I shouldn't have stay and let him and his mechanics work on my car. Well, after two hours I came back to pick up the car and was beyond angry. This guy and his "mechanic" not only destroyed my alignment in my car he didn't even remove my previous weight balance on my car. He just slapped a big chunk of weight in front of my tuner wheels, sprayed oil all over the side of my car, ripped open a chunk of my driver side weather strip, turn my air conditioner on full blast, last but definitely not least his mechanic must of smash my car for a joy ride before giving back to me. YOU CANNOT imagine the fustration I felt when I drove home. My steering wheel was shaking and swerve from left to right while trying to keep the car in a straight line. I could of not done anything because it was a $100.00 job and I did not want to make it into a scene so I just quitely left. After this ordeal my CV Axal Boot exploded and I had to completely replace all four of my wheels. and just so you guys know my car has only 60,000 original miles. read more

Very bad experience! Allot of money lost & allot of headaches! I'm sure others have had good experiences, mine just happened to be awful!! Not recommended!! read more

In and out at quoted price for Smog/Emissions, which was less than two other places I called and more than one I saw later. To be fair, I didn't know about the Yelp 10% deal. Easy trip, friendly dude, took my car in on the spot. Two years from now, I'll probably go again. Can't comment on work done since I didn't get any, but all in all a pretty painless experience. read more