Spa Fixers is great! He doesn't push unneeded repairs and offers great advice. Many years of…read moreexperience shines through! I unfortunately left a bad review earlier that was meant for a competitor, not Spa Fixers!

My spa had a leak and John came over and quickly identified where the leaks were! He had the parts…read morein his van and fixed them now our spa is like new! Even had treats for our dog! Great work at a very reasonable price!! Thanks John!! Highly recommend!!

Works hard when she shows up (thus the 2 stars) but is unreliable and shows up when "she can"…read more Poor communication. Because of erratic schedule, pool chems always off and pool is unsanitary. Did not value us as customers and took advantage. Airport Neighborhood, Placerville Customer

Up dating my review previously. During all this rain , Rena never missed a day of cleaning the…read morepool. Even though I tried to send her home, she just donned the rain gear and continued to clean. She is amazing

I can't recommend The Spa Specialist enough. Jarryd fixed my hot tub quickly, but also took the…read moretime to explain how to keep it running better long-term (tips on water chemistry, seasonal care, etc.). It's running better than ever. 5 stars!

Jarryd (owner) at The spa specialist recently replaced a spa motor and I couldn't be more satisfied…read morewith his work. He arrives on time and comes with a tool and parts cart. This is one of the things I really like about Jarryd. There's no back and forth to his vehicle looking for a part or a tool. It's all right there next to my spa. Work was done expertly and in a timely manner. Clean and neat Jarryd and his work! I have had Jarryd work on my spa before and his work consistently great. He's the only one I will call in the future. If you need spa service this is the person you want to call!

Great service and communication throughout the process of fixing my pool motor and relay. I highly…read morerecommend.

George with The Goods Pool Service is the best customer service I've ever received. The man is…read morefriendly, doesn't make me feel dumb for asking dumb questions, patient, knowledgeable, and efficient. He worked around my schedule, coordinated with the insurance company, and gave me great advice. Could not have asked for better service, my pool pump is now quiet and looking great. Thank you George!

Outstanding service from Viking! We needed our pool pump replaced and within 4 days - 4 DAYS!! -…read morefrom contacting them to the pump being installed and running beautifully. CAN NOT RECOMMEND THEM HIGH ENOUGH after wading through multiple other pool services (including the one who installed the complete pool itself) with little or no response at all. Jake and Cassie are exceptional professionals, bar none.

Jake does a great job and is a pleasure to work with. My dogs are a bit of a pain but he never…read moremisses a beat. I would recommend Jake because he knows what he is doing and can help with any pool issues you may have.

Here's Another Success Story - April 2026…read more Fast forward to April of 2026. My Mother-in-Law had a roof leak where we could not determine the source of the water, and neither could 2 different roofers. Drip, drip, drip, during any rain. Erik and Jordan to the rescue. Within 2 hours Erik and Jordan, working as a team, pinpointed the EXACT location of the leak. I highly recommend EB Leak Detection for their professionalism and their ability to find leaks that others can't. Thank you Erik, Rilyn and Jordan. Two Jobs, Well done... :)

Eric is simply Amazing! Had a 400 gallon a day leak in our pool. Eric arrived, did a full…read moreinspection, identified the leak and fixed it...within 2 hours. Now it doesn't leak even 1 gallon a day! Plus, he's super professional, knowledgeable and great guy who gave suggestions and preventative maintenance tips to keep our pool & spa in tip-top shape. I would give him 10 stars if I could. Thanks again, Eric. You rock!

This company needs to be stopped. I too am a victim of Petretti's crime. Very unprofessional and…read morethey abandoned our project. Project started 12/2020. If anyone who has left a review or plan to and would like to chat, please reach out to me. This is not ok and this company cannot continue to do this to people. If you are looking into a contractor, please read the reviews and DO NOT hire Petretti Landscaping and Pools. Not only did they abandon the project we hired them for, took our money and overlooked safety protocols. They do not follow what is outlined in the signed contract.

I contacted Petretti Landscape and Pools on 5/7/21 to remodel our outdoor pool. I received an…read moreappointment for 7/28/21, at which appointment I discussed with the representative changes / upgrades for the pool. At the time I asked if the work could be completed by Thanksgiving (11/21) to which the answer was maybe. I received the designs on 8/13/21 and accepted the offer 8/14/21. On 8/20/21 I paid a deposit. On 8/31/21 I paid for engineering and permits. We didn't hear anything more from and called to follow up around mid-September asking when the work would start. The demolition started on 9/30/21, for 2 or 3 days. On 10/1/21 I paid for the demolition. Since then nothing more has happened. No one follows up to provide a status. I have emailed on numerous occasions. When I called and spoke to someone, I was told they are waiting for a permit. I followed up by email on 11/9/21 to which I received no answer. I texted the contact person a week later and received no answer. In my last email on 12/1/21, I asked for an estimated work date, in writing. I received an answer to call back. Voicemails never provide any information, just to call back. One rep emailed that he could not reach my phone. I emailed back and verified the number, but received no call or answer to my email. It appears to me they do not want to put anything in writing which makes me feel insecure about how serious they are about their agreements. On 1/6/22, I contacted the BBB indicating that I would like to know when and if they plan to complete the work. On 1/19/22 a Petretti rep emailed that "we will be having a plaster company out at your place to look at the pool to set a date to strip the plaster out." No dates or approximate time frame were provided. IDK

This pool guy is a scam! He has no integrity and charges you for services he does not perform…read more Lengthy but please read! I used Brian for approximately one year. We agreed to weekly (every Wednesday) chemicals and emptying the baskets. Over time, we noticed that the baskets always contained debris after Brian left on Wednesdays. Last Wednesday, I watched Brian do the chemicals, but he did not empty the skimmer basket or filter basket. Immediately after Brian left, I checked both baskets and they were full of bugs and debris. I gave him the benefit of doubt as it might have been an oversight. I wanted to confirm/dispel my suspicion if this was in fact an oversight by Brian. Today, I checked my baskets to verify there were bugs and debris inside. I watched through my window as Brian did the chemicals but again, he did not empty any baskets per the agreement. Immediately after he left, I checked the baskets and they were filled with bugs and debris. I called Brian to verify our agreement. Brian confirmed that our agreement was to perform chemical work and empty the baskets every week. I then explained that my baskets were full of bugs and debris. Brian told me "I'm pretty sure I emptied the baskets but Im not 100% certain. Brian told me he would returned 10 minutes later to empty the baskets. After Brian emptied the baskets, he apologized and said "I think I forgot". I went on to mention that I watched him last week and he did not empty the baskets then either. His  response to me was, "I'm pretty sure I did, but I must have forgotten".  I asked how he would make this right. Brian's response to me was, " I don't know what to tell you. I will make sure to do it going forward". Unfortunately, if Brian could not be honest now, I have no reason to believe that he was honest in the past and would be honest in the future. Therefore, I had no choice but to not move forward with him. If you're looking for a pool guy, don't go with Brian and his company. If you're already using him, I would caution you to hold him accountable to your agreement.

Unfortunately did not receive service by this company but I do have to mention I was almost hit by…read moreone of their drivers. I was out walking my dog and a man in a black Dodge pick up ran a stop sign and almost hit me in the lantern district area on 2/3/22. I choose to only support well rounded businesses that have respect while representing the company. Please be cautious.