Just turned away at 8:20 "cause the chef is cleaning up". They claim to be open till 9:15. This is how cooks manipulate week m'managers into running the place into the ground. 2/20/2023 8:20 read more

Delivery service sucks. No apologies from the restaurant. 2 hours later picked up dinner from another place. Can't comment on the food as it never arrived and nobody takes ownership. First time trying this place, but such a bad experience, never again. Back to the old faithful. Probably would be a zero if there was a category. read more

This food is better than McDonald's!! Emma age 7. I thought this needed to be heard lol. Food was great. read more

Less than 15 varieties of dishes provided in the weekday lunch special, but the charge is not low.

I went there with a group, for the buffet thinking as a vegetarian there would be plenty of options. There were almost none. Maybe I should have ordered directly from the menu but this place is definitely not for vegetarians. And to top it off, I was asking someone who was working around the buffet about some of the food and they didn't speak a word in English but made a rude shoulder gesture, barely looking at me. I had to find someone who spoke English to ask for what was in their sushi. None of it had clear labels. read more

This used to be my favorite Chinese food restaurant ever and post pandemic I've got to say it's fallen off a cliff. While I can see why they lost the Buffett I guess... what bothers me the most is the plummeting food quality. The boneless spareribs, once a high light are always rubbery and overseasoned. The General Gao is sloppy, greasy and not even on par with Trader Joe's despite a fairly heft pricetag. The beef teriyaki is rubbery and far too salty. Virtually everything I've had on the menu the last three times I've went has been a disappointment. I write this review with a lot of sadness since once upon a time this was my favorite Chinese food. Now it's just not worth the price or the very unpleasant person who does the takeout orders. Hopefully they fix whatever happened to their food quality post pandemic but I'm probably done giving it opportunities. read more

I've been getting the same dish for years and never had a problem until last night. It was overly salty for the first time ever. It also had no broccoli which it used to always. I told the wait staff who barely understood me and had to get the tall young, guy in the front to interpret. He told me every chef always makes it the same. Yeah, sure. Okay... He said he'd have it remade, but I didn't want to waste food. (Should have done that!) I just didn't feel heard... sounds dumb, but it felt like he was saying it was all in my head. It was just the sauce on the pan fried noodles (chicken & vege only) that was salty. So I eventually just poured my sparkling over it to dilute it enough to be palatable... cold but I could eat it. Oh, i asked for a couple of pieces of broccoli & he said I'd have to order a $15 plate of it because he couldn't just give me what usually comes with the dish. WHAT EXACTLY IS GOING ON HERE?!! More like a chain mentality. I said okay to the $15 broccoli because I had a gift certificate & ended up just giving them the whole $50 certificate on a $34 bill just to get out of there, leaving waaay too much tip for the service I received!!!!! I was just so aggravated!! Won't be returning... something is up at bamboo!! read more

They have great sashimi. It's cut thick and fresh. I like their crab Rangoon. Fried rice and Peking dumplings pan fried.

The buffet here is good. They have good food too, just be careful how you order it. They dont make combination plates and dont tell you that the items you're ordering can be shared. read more

Great takeout sushi! It was quality sushi and easy to order online and pick up! Will definitely be back!

Excellent sushi and Chinese entrees. Attentive service. California Rolls Lo MeinSweet and Sour Soup

Place is complete trash ... Service is horrible Timing is horrible Food is great Sat for 2 1/2 hours for 8 rolls of sushi . read more

Asian fusion can be a little hit and miss and I don't usually like to mix up my Japanese, Chinese and Thai. However, Bamboo does a few items quite well. In particular, I love their Orange Chicken, it has a bold orange flavor with plenty of burnt orange rind. The sushi was pretty average, but to be fare this was a large takeout order for a company lunch. It is pretty hard to do good sushi under those circumstances. The Good: Orange Chicken - My favorite dish on this visit Gyoza - Good Boneless Sparerib - sliced Chinese BBQ Pork - good Eggplant and Chicken - nothing fancy but still good House fried rice - nothing fancy but still good The Average: Chinese Shao-mai - just ok. Alaska Roll - Salmon could be fresher, but this was a company lunch takeout order The Bad: Vegetable spring rolls - bland beyond belief, filled with just cabbage. Caterpillar roll - The eel was not as fresh as I'd like read more

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We had a really nice dinner here. We got a tasty scorpion bowl, Bo-Bo for two, rice and general gau's chicken. Everything was great and our waiter was friendly and efficient, read more

The review is for the lunch buffet. I normally avoid buffets for many reasons (food quality, sanitation, encourages overeating). But this was a work function, and I had already made excuses the last two times so I felt obligated. In any case, I knew sister restaurant Bamboo Westford from dining in and take-out was very good so I went. I was pleasantly impressed. A very large selection of items. From appetizers: all the traditional ones and more. I particularly liked the boneless spare-ribs - tender and sweet - and the scallion pancakes. Some less-common items; egg-foo-yong - not as good but points for offering it. Entrees - a large selection, and I only tried 2 out of many. A white-sauce shrimp with vegetables - lots of small shrimp, very fresh, and the vegetables were perfectly cooked. And a schechuan tofu - very good. A big surprise at buffets: sushi! Maki rolls and sushi, at least 8 kinds. Nothing terribly expensive obviously, but they did have tuna and shrimp sushi, many kinds of maki including my favorite "spicy tuna", and veg. selections too. They keep the cost down by slicing the expensive items like tuna thinner than normal and the maki rolls are sliced thinner than usual. Ok by me. All the sauces one could want. Not just the duck sauce and mustard one normally finds. Also schechuan hot oil (which I love), special sauces for the raviolis and egg-foo-yong, soy and wasabi for the sushi, and probably more that I forgot. Very unusual for a chinese buffet: desserts! Several styles of cakes, jellos (very retro), and ice-creams (ginger and strawberry I think). I didn't sample these. I had intended to finish with a scoop of ginger ice cream over cake but the line had gotten long and everyone else at my table was finishing up. The buffet table looked great at all times. It was constantly being refilled and at no time did I notice any item missing. Can't comment on the drinks. Sadly, people no longer feel comfortable drinking alcohol at work functions. Oh, for the days of "Mad Men." Service: not much needed for buffet dining. Our waters were never allowed to get less than 1/2 full. The only annoyance was when a waiter tried to take my plate away while I was still eating from it, but that's pretty minor and it only happened once. The place looks very nice - an upscale Chinese restaurant decor, with artsy fake-bamboo-tree room dividers, cascading water walls, and faux stained glass ceiling panels with oriental motif. The music was disappointing - some kind of crappy modern pop. Play Chinese or none at all please. read more

I have been a faithful customer of Bamboo since the restaurant opened, but I am really disappointed with the treatment I recently got from the manager. Three times now I have been given the wrong takeout order, and most recently (Friday) the manager took my order and I was given an order of shu mai rather than chow mein. When I called and talked to him about replacing the order, he proceeded to argue with me and tell me that I ordered shu mai instead and kept arguing with me, never once apologizing or offering me a replacement dish. He even denied that the restaurant offers chow mein even after I told him that I had gotten the dish there before! He was rude and uncompromising, and I will find a more accommodating restaurant in the future. He shouldn't be a manager, or he should go for more managerial training on customer relations. L.K. read more

I've always been a big fan of buffets and I decided to give this place a try. My first impression after I was seated at my table was, where's the food?! It felt like I had to search my way all around the restaurant before finding the location of the food. I was seated pretty far away so it was quite a bit of travels to get back to my table. The sushi here is definitely bland. I didn't like the sushi at all. The hot food however, wasn't too bad. It was pretty average. They have absolutely no napkins at all in this restaurant. That is a big no-no in my book. Instead, they have like the handkerchief or whatever you call it. I know it sounds nasty, but I'd like to be able to blow my nose when I eat spicy food or what not. They have ginger and green tea ice cream. I've never heard of a ginger ice cream flavor before so I gave it a try. It kind of tastes like the Vietnamese desert: Che Troi Nuoc. It definitely has more flavor than the green tea. The green tea ice cream doesn't taste as rich as the ginger ice cream. read more

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This was a terrible experience. We are from out of town and found this place on yelp. Where to start? The service was slow and the waitress a bit rude. We ordered 2 meals and waited on our seats for a while. Then the rude waitress came back and said " oh your order came less than $15.00 per person so we could not do it ". We were like " what ??!" We were so up set with the whole thing and told the waitress that was all we wanted .... 2 meals ....noodles and salt /pepper pork. Then she said " well it is not $30.00 order for 2 people ". So we stood up and left ! Bad bad policy and will NOT recommend this place ! HORRIBLE experience ! Never heard such thing ! read more

Yummy food and fast service; customer for 10-15 years. Recently gotten through take-out: garlic broccoli, beef w/ peppers and onions, shrimp and lobster sauce, Bo Bo for two, chicken lo mein, pork fried rice, and more. read more

I went here once for later dinner. Nice to see Asian food that isnt the regular fried rice and poo poo platter.BIg menu. We had a spicy beef and green bean dish and sone other stuff that sounded yummy when ordering.They were! Drinks were a bit on the higher side ($8+ for a mai tai) but they were VERY good- not too strong or weak. We will be back again -without the kid! Im sure you can have kids there but nice enough to leave them with a sitter too. UPDATE: Went here last nite WITH the picky tween (7/8/10) he LOVED it and actually doesnt normally eat Chinese (Asian) food at all. We sat in the sushi area and he loved wathing them make stuff. Yay! read more

Came here a number of times and really enjoyed the buffet they offered on the weekends. A fairly decent selection and one thing offered not common to a buffet is stir fried lobster. It goes out fast but they do a decent job of restocking. Along with their buffet are a couple of sushi boats stocked and restocked by the sushi chefs. While the buffet is a good bang for your buck, the normal menu is quite good too. Sushi is fresh and the Chinese dishes are well made. Portions are good too, I'm usually good with two sushi rolls or one entree dish and appetizer. Bamboo decor and service is quite good. Definitely worth the four stars I'm giving it. Some star dropping points, tea is pretty outrageous at $4 a pot so stick with water or spend it on the drinks. Also parking can be quite tight as the share the lot with other businesses like Flatbread next door. One more point that I'm not penalizing them on but should but this recent visit with my girlfriend I felt like the waiter serving us had this judging, disapproving a-hole tone when addressing me and then did a 180 when talking to my girlfriend. Is it because he didn't want to take my order? Or is it because I only ordered a salad and a sushi roll because I was full from an early lunch? Not sure what that was all about but at least he wasn't making my food. I would've left the bare minimum tip tonight if my girlfriend wasn't treating me. Still I'll be gracious and not let this one incident keep me from giving Bamboo a decent rating read more

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My family and I had eaten at Bamboo a few weeks ago and we had a great experience; good food , good drinks, and a nice atmosphere. Eight of us came back on April 23, 2018. We ordered multiple entrees including soups and we each had drinks totaling almost $200. One of my nieces came late to the gathering and ordered a soup. When she began to eat, she noticed a black bug in her soup. The bug looked like a baby cockroach and was floating near the top of the bowl. My niece nearly ate the bug as she was scooping from the bowl. She quickly pushed it away and my sister called the waitress. The waitress apologized and stated she wouldn't touch the bowl, as she was afraid of insects. The waitress then asked the manager to come and remove the bowl of soup with the bug. We were all disgusted. Most of us had already eaten and felt as if we all could have eaten insects and not having known. We expressed our disgust to the manager and waitress and they said they wouldn't charge us for the soup with the bug and asked if we wanted to take home the leftovers. We said, "Hell no!" We got our bill and the manager didn't even take off anything else even though we were all disgusted. I felt they should at least taken off for some of the food we wouldn't eat. We will never go there again. Picture of bug in bowl below read more

Bamboo - Japanese Near Me - Bedford, Massachusetts

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Nice restaurant. I was on business travel and my boss invited me out to dinner with her family, so I didn't order as much as I would have under normal circumstances. The Shanghai Pan-Fried noodles were delicious but I would have preferred more noodles. Maybe it's because I'm a carboholic. I did get to try the minced chicken in lettuce cups and thought they were just okay. I think PF Chang's is better, and I'm not a huge fan of PF Chang. I thought it was a nice touch that they handed out red envelopes to everyone in celebration of Chinese New Year. Inside was a brand new dollar bill and a nice message from the restaurant. Now that I think about it, I'm surprised I didn't order any sushi. I guess I have to come back next time I'm in town! read more

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The food was great! Don't know how authentic the sushi was but regardless it fooled me because it was awesome. The boat was a little pricey but we got plenty of choices for sushi in it. The atmosphere could be worked on. I understand the attempt for a dim lit atmosphere but we could hardly see the menu. Only knock down. The service was great and everyone had a good time together and eating the food. read more

Bamboo - Japanese Near Me - Bedford, Massachusetts

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Little bit expensive but the restaurant seems under-rated. We go to this place and ordered different dishes, and overall, out experience is good. Saturday lunch buffet had variety of choices and lots pf watermelons. read more

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We visited this place for lunch today. I liked the classy decor and the food was decent. I had a plate of regular hot buffet foods like chicken wings and a plate of sushi rolls. The boneless chicken seemed to have a strong taste of something I can't quite identify but created from the cooking process. For dessert, I had 1 scoop of their ginger and strawberry ice creams. This place seems quite popular as it was full soon after we sat down. On the negative side, the layout of the restaurant was such that lines forming for the buffet tables will snake through the dining area. That was the case today where the line seemed to extend all the way to the front door. As there was a corner, I couldn't quite tell if it really did reach the front door. However, after about 15 minutes, it became more manageable as the crowd got their food and the line only extended to our table. The service was relatively good as there was always a waiter in the room ready to take away the used dishes. I also liked the chocolate fortune cookies at the end. read more

Nice gem in Bedford. Plenty of variety on the menu that includes Sushi and Chinese favorites. Great sharing size portions to order a little of everything for groups. Favorite is Shanghai Pan Fried Noodles- it is a must try. read more

I came here a couple of times for their lunch buffet, and the food was yummy. Especially the boneless spareribs. I'm always on the hunt for amazing boneless spareribs, and this place makes amazing spareribs. Plus, their godzilla roll is the best I've ever had, and it actually even looks like a Godzilla. If you try this place out, you MUST order their godzilla roll. It will not disappoint! read more

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It's not fast food Chinese, it's not even cheap Chinese or Kowloon level, this place is straight up a gourmet Chinese food experience. You will pay, but leave satisfied. read more

Disappointed with early evening take-out. Chicken was overcooked and dry. Maybe it was leftover from lunch and reused for early evening orders. We were charged extra for hot mustard and then didn't receive it. We had rated Bamboo near the top for our Chinese food take-out options but it has fallen near the bottom and will not likely return. read more

We went for lunch and had their buffet. Everything was delicious! The only disappointment was that there was no soup out with the buffet.

The buffet is a little pricier for the American Chinese food you're paying for, but the amount of food that I consume makes it almost worth it. read more

Went here with three coworkers from San Antonio on the 1st of August. We did the buffet, which was great. The service was prompt and friendly, and the restaurant itself was very clean and had a good vibe. I'd love to try it for dinner one day. Next trip I suppose :-) read more

Honestly would've been amazing if the service wasn't so awful. Me and 3 of my friends went out to eat tonight at bamboo because we were staying at a hotel 10 mins away. We went in thinking we would get a nice meal and that was not what we received. We sat down and were right away asked for what we wanted to eat. We then ordered and not even 20 mins later we're pushed out of the door. I'm honestly so disappointed because the food was so good read more

So that's exciting I thought: Asian fine dining. So, let's get started with this experience. The venue is ok but nothing special. Modern interior with some Asian touch. I think they are trying to create fine dining atmosphere by dimming the light. Definitely service is not creating fine dining atmosphere. I ordered the sweet and sour soup as a starter and the fine dining atmosphere changed to fast food for the first time. Got the soup within 1:23 mins. Soup was really bad. Neither sour nor really spicy and quite tasteless. Ordered the spicy boneless duck as a main. Fast food second attempt: duck was flying in while I was still having the soup. Shouldn't they kind of at least make their patrons feel like the food has been freshly prepared? Whatever, taste is the most important thing in a restaurant. So I can proudly announce that this has been the worst duck I have ever eaten in a restaurant - and being a frequent business traveller I'm eating out a lot. The duck tasted old for advertising this as a boneless duck, it had a lot of bones. If that was just the only thing to complain about. The sauce was the most bland thing that I ate for a long time. Even the rice was too dry. The only fine dining at this place is the price: it's totally fine for the owner to rip you off with bad quality food. This has been one of the two restaurants with the by far worst Asian food I have ever been to. I told this to the waiter and he took the plate away without even excusing for the mess. Oh....worthwhile mentioning: the diet coke tasted ok...but when you are trying to be fine dining, you should at least add a slice of lemon. They send some guy to my table who tried to apologize and offered to give me a discount (travelling on business with my employer paying for the expenses, I don't care about discount, I care about good food for my mood). I explained to him that the food was not worth a penny. He did not really react to this and I got the bill with 50% off. At least I got a nice fortune cookie: "no man is without enemies". Perfect.... read more

Bamboo - Boneless duck bones - Japanese Near Me - Bedford, Massachusetts

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The food is great, quiet service, and it isn't outrageously priced. Large enough to accomodate even the biggest rushes, and the restaurant floor is broken into several areas to contain overly loud parties. We loved it. read more

Everything tasted like leftovers and the food tasted like it was reheated. We had chicken wings, clams, spicy little shrimp, meat, sushi...everything tasted dry. This place used to be good and the food use to be fresh. I don't know how the quality could go down down hill so much. Very very disappointed. We had 4 people went to Bamboo( Burlington Rd, Bedford, MA) for Sunday Buffet (9/23). For 4 people it was $87.50 and food quality was so bad. It was so terrible that my mother who has never written a review specifically asked me to write one. read more

Bamboo has a nice atmosphere plenty of space and service great food. They have a lot of flexibility with seating so if you have a large group, you can all sit together. It's not too crowded and you can regularly show up with a big group at no notice. read more

I would actually give them more stars for the food and atmosphere. Their weekend buffet is quite nice. Good variety and dessert too. The restaurant is clean and bright. However, the front desk staff barely welcome guests and don't say anything when you leave. I just spent $45 with you. You can't say 'thanks' ? That's my only real problem. They could be a lot more pleasant. read more

Food was good and large portions. My wife loved the sweet and sour chicken, broccoli beef a little salty but good and the Singapore noodles good if you like spicy and curry flavor. Very strong margaritas! read more