SCAMMERS, AVOID I brought my 2018 Chevy Impala to get my tires rotated and balanced. A mechanic walked up and asked what I was wanting to do, I told him, and he asked to bring it around back before I even got a quote. I asked him what the cost would be and he didn't have a number off the top of his head for a full-sized sedan - the most common car on the road... he rubbed his arms and thought "how much can I rip this sucker off for?", then he told me $80, which is quite high. So I left. Here's the scummy part, I called back and a guy answered and I pretended I hadn't been there before. I told him what I wanted (R&B tires) he said show up for a quote... I asserted it's a full-sized sedan, how much will R&B tires cost? He said $50.... So the guy saw my newer car and immediately tried to rip me off by surcharging $30 more! Avoid this place! read more

Yes the owner Osama seems to be a nice guy and have brought my vehicle to him before but after the last visit I've decided to go elsewhere. I had issues with my brakes, so the decision was made to replace existing all the brakes. I was more than willing to have the brakes done as I was concerned about the safety of driving the car. I was never called that the car was ready to be picked up, the shop seems very disorganized if Osama is not there which on this occasion was the case. After picking up the car, paying the bill and driving off I noticed I still had the same vibration on the front brakes. I went back to the shop Osama was back in the shop. Told him the brakes weren't fixed, so he drove the car and noticed the vibration too. He told me to just drive the car for a while and it should be fine Well the problem continued and the next visit was not much help, as the brakes still vibrated! He suggested spending more money to maybe fix the problem, but his tone suggested it was a wild shot. read more

Life saver! They took my smart car and everything. Reasonably priced and super convenient. *** Started this review in 2010, so my review reflects service from then. However, I did enjoy the service and they didn't give me the stink eye for having a smart car, so my review still stands :) read more

This is the place to go to get your inspection done. They're never too busy, and they do inspections quickly. They help you pass during the test if there are small things that need to be addressed. The owner Osama is a nice guy running a good neighborhood small business. For other repairs they have fair pricing and low diagnostic costs. Would go there again anytime my car needs servicing read more

I took my car here on Dec. 4th to have them check out a tire pressure problem I was having, and I have to say I was very impressed! They fixed the tire issue, and when I came to pick it up in the afternoon, they had even washed the hubcaps, so they look great, as well as even cleaning my front seats so they are now nice and clean and look new! read more

It took them a week to get in parts that were supposedly going to be available in only a day. But that's okay. Timing isn't everything, you know. So, we can safely say I was more than pleased to get to see my car back after missing it for three weeks. To my surprise, when I first got my car back, a brand new terrible clicking noise was coming from the back. When I went back for them to finish their job (I had to pick it up, go on a trip and come back to get new wheels and struts on the car), in total $1500 was spent for new wheels, having to reset all of my radio settings, a new clicking noise on my car, a mysterious 400 miles on my car (perhaps 100 new miles per new tire just for good measure?), and for them to use at least a half a tank of gas. This ensured that my car, which has never seen the gas light before, because I treat it like a king, got to use the gas light for the first time (A definite plus!) Basically, if you're new to the area, and looking for a place to get screwed-- and ladies, I know it's a tough dating world out there-- here's your chance! In addition, when I went to pick up the key to my car, they gave me two sets of keys, including one to a Ford-- with the Ford logo written on the key. I drive a Saturn. Neither key was mine, so I guess if you're looking for a free trade up, Barcroft Auto Center is also a good place to go. Lastly, they aren't all that good at timing and money, so make sure to ask how much the repair will cost and when approximately it will be done. Unless of course, you like the thrill of the chase... UPDATE: I have discovered the reason why the car has 300 new miles on it. The owner of BAC's car broke down last week and he needed a car to get around the county with while I was out of town. Whose car did he choose for his joy rides? This girl's! read more

Great service. Great deal. Owner is very friendly and helpful and let me know when someone else was ripping me off. Definitely making this place my go-to auto place! read more

Went in today to get my VA state inspection and was quickly attended to by Osama. He was very friendly and provided me with a checklist once he had finished and a receipt. I was very happy with the quick service and good attitudes. read more

Osama and his staff are genuinely good technicians and honest to a fault. I've had my car serviced by them for over five years, and always have a good experience, whether a large or small repair. This includes changing the transmission, brakes, belts, tune-up, inspection, oil changes. They're absolutely the best and a great little local business to support! read more

Osama gives the customer a square deal on repairs and service. You'll get a fair price, good work and excellent service.

Had a timing belt change done, but unfortunately the engine cover was refitted incorrectly which ended up nearly shredding the belt, I ended up taking it to Don Beyer Subaru Alexandria to have the belt replaced. Don Beyer pointed out the error and a tear in my right front axle boot that had been spitting grease onto the hot engine causing a burning smell since I've had the car - shouldn't have been missed on the inspection. I'll still take my car to Barcroft for routine work but not major. read more

As a service station in my neighborhood, Barcroft has a very solid staff. I went to them recently to repair an emission issue and the check engine light and they diagnosed two problems with my car. They fixed my car, and after addressing the first issue, they determined that the second problem was also solved. When I picked up my car, I was only charged for the parts and labor for the first issue. Since the second repair item was not necessary, I was not charged for it. I appreciate the fact that I wound up only spending what was below the over-the-phone estimate for all of the repairs. read more

I took a newly required vehicle to the shop for an oil leak and exhaust repair. The work was completed in about a week. Unfortunately, the leak continues and one day smoke poured out of my driver side front wheel well. When I took the car back to the shop, a new owner told me Osama had been asked to vacate by the sheriff's office. I have not been able to connect with Osama since he left the Glebe location. I now need brake work so I will ask a different shop to look at the oil leak and the exhaust that I paid $2k to get fixed by Barcroft. I do not recommend this shop in the current location or in any future location. read more

Needed to get oil change and break pad change. This place has really competitive and reasonable prices. Very honest about what needed to get done. Didn't try to pull me in for excess charges like a lot of other places. Glad I found this gem. Will come back for future service. read more

Just took my 1985 Mercedes in to replace front and rear brakes and get annual VA Inspection. Dealt directly with the owner, Osama. He did not have the part and asked me to leave the vehicle and he would get quotes for me. The quote was far less then other auto shops so I decided to move forward. The car was ready the following day and the final price was $2 less than what he quoted. Honest mechanics, low prices and quick turn around...hard to find that combo these days. read more

This is my entire family's go to auto shop. The owner, Osama is pleasant and helpful. My inspection was quick and thorough. Can't beat the price! read more

I have been taking mine and my husbands car to Osama for the past two years ever since we moved to Virginia and needed a state inspection. I wish there were more auto centers like this location, with reliable, quick, precise service! I have had all my brakes changes by Osamas team as well as inspections & oil changes regularly there for my Kia as well as my husbands F-150. Additionally, had great service and new tire price from gentleman in back of auto service. Thank you for all the hard work you do Barcroft Auto! Would trust this location with any vehicle I own! read more