Do not go to this shop. i took my car for safety inspection and they called back and said it needed…read morenew struts and brake pads. They quoted me 800 for it. Seemed high but I stupidly accepted. came to pick up the car two hours later and it is now 900; of which just $200 parts and $640 labor. For two hours of work. Manager refused to make changes, said I had accepted the estimate. These people will rip you off. Always see a written estimate before accepting a quote. I did not but don't make the same mistake.

I had a situation that needed to be resolved immediately as I wouldn't have had any other means for…read moretransportation. Nasiff and staff answered my distress call and went above and beyond to help me. Let me tell you something...in my experience, it isn't easy to get last minute brake service or any repairs after lunch time without appointment! This auto shop rocks! As a female, it can be difficult to find a good auto repair shop that you can trust to get the job done and without taking advantage of your lack of auto knowledge. I'm so grateful for this experience, and it has become the top of my go-to list! Many blessings to this business

These people completely BUTCHERED a simple task. And I say simple because they are IN POSSESSION of…read morethe necessary tools to complete the job. I came in with 3 locks on my tires I needed removed because I had recently lost my key. They removed all three but damaged the bolt in the picture. After buying a new set of locks and trying to tighten it on, they accused me of being the one that did the damage -_- AS IF. I never thought I'd need the police present for ANYTHING in my life. After seeing the damage, the manager, grabs her mechanic and asks him to check. They grab my BRAND NEW LOCK and try to tighten it on with their HANDS BRO I can't make this up. And then they tell me, "look! It works you're wrong." Right before telling me the brand new lock is what is damaged. They communicated in SPANISH, WHICH I SPEAK, but I guess she forgot so, and said to each other, "esta sobado" meaning the bolt is damaged. If you zoom in on the pictures you can see the difference between the 3 old ones and the 1 new lug nut. The 3 old ones have SEVERE signs of struggle which they did struggle to remove them because they didn't have the proper key so they had to use their own. And the brand new lock is where the problem lies......... YEAH RIGHT I highly recommend people stay away from here, these people are unprofessional as hell. I ultimately ended up getting a refund of $75 AFTER she tried to charge me $110 to fix the bolt they ruined. All this trouble for a $35 difference that could've been avoided if she had just agreed to fix what they had ruined. ZERO integrity ZERO character.

Got me in quickly for a tire change, courteous and did a fine job. On the road again...read more

From now on, all of my car repairs and maintenance will be done at West Springfield Auto Care!…read more They diagnosed and fixed my coolant leak quickly, honestly, and at a fair price. I truly appreciate their integrity -- other shops might have tried to sell me unnecessary parts or services, but Scotty and his crew were straightforward and trustworthy. Highly recommend!

Great guys; great service on the whole. I had a noise coming from the area near the serpentine belt…read moreon my 19-year old car. One of their mechanics was kind enough to just take a listen and see what he could make of it, free-of-charge. When I brought it back for a more thorough diagnosis, they identified the problem (timing belt rubbing slightly on something due to tolerances that are too tight; addressed in a manufacturer's technical service bulletin from 15 years ago). It would have been a big job and a bundle of money to fully resolve the issue. Ultimately they (Brent) advised me to just let it go and keep an eye on it because it's not a "catastrophic" issue. Honest and much appreciated advice. That said, I also had another less satisfactory experience before this. Had a slow leak in a tire, so brought it in for inspection. They had a young (teen-aged) and probably less experienced mechanic patch the tire for me. He kept looking to the older mechanics for guidance, which didn't instill a lot of confidence. Sure enough, the patch ended up failing while I was on the highway. In the end, I had to replace the tire. Upon inspecting the old tire, the folks at the tire shop told me that the puncture wasn't close enough to the middle of the contact patch, but rather on the outer part of the tread, too close to the sidewall to be safe, which meant that it should've been immediately replaced, rather than patched. So, just make sure that Brent and/or one of their more senior, certified mechanics is taking care of things and you should be good!

I have come here twice for my state emissions and safety inspection and most recently brought my…read morecar in for front brake pads. They are very fast with inspections and had my car back to me from the brake work within 2 days. Jamal is super nice and told me that the brake pads would be much cheaper than having the dealer install them. And he was exactly right! I saved over $100 having Lincolnia Garage do it. I highly recommend these guys for your car repair and inspection needs. An easy 5 out of 5 stars.

Great customer service Fast and efficient in getting my…read moreinfo. Ill update how the billing process goes later but overall im satisfied with how easy it was for me to drop my car off Located down the hill and to the left Parking is in front

I first started using Mr. Kim's Auto Service in 1972 when his father operated this facility…read more Now the son Bill Kim runs the Auto Service and does an outstanding job of providing excellent auto service repairs and maintenance. His Service prices are the most affordable I have ever come across in our County. This is the automotive Professional you want to work on your vehicle. Foy J White Jr

I have been a regular customer of Backlick Service Station for over 20 years. I have only positive…read moreexperiences. Bill is an honest, hardworking mechanic who offers the best service at the lowest prices possible. He really cares about his customers. I highly recommend this station for all your car needs. It is a family-owned business. Bill and his wife Donna work hard and care about the people. I love pretty flowers that Donna plants to make this gas station very pretty. Remember to bring cash to pay for gas in order to get the lowest gas prices in Annandale.

I've been going here to get my car fixed for years. Best customer service ever…read more Great shop and amazing customer service.

From the first phone call to service and pick up this was a great experience. Our whole family now…read moregoes to him for repairs trusting the work will be done very well at a fair price. So happy we found Q auto service,!!!

Annandale shell and Shell Annandale are different Annandale…read moreshell is very good Shell Annandale is very very bad

I stopped in recently for Gas and it was just a good gas station. However, I decided I needed to…read morego to the bathroom and wow do they do a good job of keeping the bathrooms clean. So many service stations do not - these folks know how to keep customers happy.

Been going to Tony for all work on my vehicles for years. They have always been honest with me and…read morenever push for work to be done that isn't needed. The customer service is great and I am never left wondering when the work will be completed. They even offer a loaner vehicle. I recommend this garage to all my friends.

My car has a parasitic draining issue (something in the car keeps killing the battery)…read moreAt first, they tried to charge me $1,5k for something that has nothing to do with the issue! So when I declined the offer, I got reached out by Tonny over the phone. I told him about the parasitic draining issue and he convinced me to diagnose it and fix it! When I came to pick the car, right of the bat, I noticed the engine sign was blinking in the dashboard! I shew it to him! Also, I noticed the car was shaking a lot! Tony claimed that the car is fine for now! and that I could drive it! I drove the car for literally two days and in day three, my car completely shut down in the midst of the road! (Notice, I have never had this issue before). It did that at least 3 times that same afternoon! I took it back to them, so they tried to charge me another $1,6k. Not only I wasted $1,2k for a trash work, but now my car is an a way much worse state than before! Also the guy upfront was trying to charge me for a second diagnosis jut for me bringing the car back (Horrible customer service from the guy upfront btw). Do yourself a favor! Just don't go there!