Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

I recently moved into my home and decided to get pest control service started. From the beginning,…read moreXpert has been great. Iris has provided outstanding customer service with a remarkable response time. Very impressive she is! Today, Eber came out to complete the service ( extremely punctual - I have to say! ) and what stood out to me right away was that he wore booties before coming into the house. That small detail said a lot about the level of respect and professionalism they bring. He was kind, professional, and took great care of everything. He assured me the products they use are organic ( hence pet friendly) Again, I was left beyond impressed by Eber's demeanor and professionalism. I'm convinced Xpert is the are the reason I rarely see bugs/insects in my house. There are a lot of pest control options out there, but Xpert is definitely worth checking out. Highly recommend. I'm definitely looking forward to continuing service with them.

If you are ever in need of vermin control, I highly recommend XPert Pest Solutions. It's a small,…read moreowner operated company who truly cares about their clients. Eber, the owner has been personally handling my situations over the years. He's fair, honest and won't try an upsell treatments that don't work and will follow up to make sure things are taken care of to my satisfaction.

Guillermo did a great job in his latest service of my residence. He even came back later in the…read moreweek to do the back yard, because the dogs were in there on his initial visit.

great company..Joel Morris is fantastic technician...amazing customer service! Javier did a great…read morejob at my elderly relatives house---not an easy home to treat due to foliage.

Pest Me Off continues to impress me. Every interaction with their team has been professional,…read morerespectful, and genuinely courteous. They show up on time, communicate clearly, and treat both me and my home with care. It's rare to find a company this consistent. Highly recommend.

We're very happy we signed up with Pest Me Off when we moved into our new place in Allen. Even…read morebefore we moved in we noticed that wasps love our patio and eaves, so we looked for good local pest control companies as soon as we moved in. Although Pest Me Off seemed like a newer company, I really liked that they published their prices directly on their website - I didn't see anyone else who did that. When I called in, they were very friendly and gave me the impression they knew exactly how to help with our wasp problem. We now subscribe to their monthly plan to get free visits whenever we notice more problem bugs. Just today we had Ryan come out to take a look at some new mud dauber nests that we didn't see the first time around. Ryan went above and beyond, finding and addressing a yellow jacket nest we didn't know about, along with many fire ant hills and other pests around our house, backyard, and fence line. Thanks to Pest Me Off, our family can enjoy our backyard and patio without worrying about getting bit or stung.

I'm not very familiar with how pest control normally works, but I wasn't particularly impressed…read morewith our service (please enlighten me if what we saw was the norm). We'd been having a problem with mud daubers coming into our house, so I requested them come and see if they can find where they're potentially coming from. Our technician (I think his name was Trey, I'm horrible with names) came in, sprayed the basewall of the house, and didn't really say much about the issue. Afterwards he worked on the outside of the house, but I can at the very least tell that he missed a nest that I specifically told him about, and left without saying a word. (again, was expecting him to come in and give the run down of what he did / found, contacted cs and they left a note for the next technician to do this before leaving) We'll see if the issue still persists and probably call for a follow up if it does. At the very least customer service is quick and helpful with their response, and I'll update this review if the problem does not persist *update: They responded to our review with a follow up regarding the services provided. I received a call from Mike explaining what happened, and got a lesson in pests which was nice because googling was not as helpful as it could be. Trey came back and this time was more thorough with explaining to us what was going on, so pretty much my complaints were addressed.

Customer Service Review Please choose another provide with…read morebetter customer service I am extremely disappointed with my experience with Pest Solutions and their customer service. From the very first day of service, I received conflicting information from the technician and the owner regarding their payment policy. One told me I could make payments as needed, while the other told me I was required to be on autopay. That should have been my first red flag. I eventually moved out of the home and contacted Pest Solutions about transferring my service. I was told they no longer serviced the area where I moved and that I could cancel my service. I specifically advised them back in May that I wanted to cancel because I no longer lived at the property and they did not service my new area. Now, months later, I received a call about scheduling service for the old property. I immediately contacted them and explained that I had already cancelled my service and no longer lived there. I was apologized to and told it would be taken care of. I was also again told that they do not service my new area. Then, without anyone discussing it with me or getting my authorization, I received an email stating, "Thank you for your payment." I was never informed that I would be charged, and I certainly never agreed to a payment being processed. I called back and asked to speak with a manager, but of course, no manager was available. I was again given an apology and told that because I no longer have service, I would still be charged. What is most frustrating is the complete lack of effort to make this situation right. I cancelled months ago, I no longer live at the property, and their own service area does not include where I currently live. Yet somehow I am still being charged. Unfortunately, the repeated miscommunication, conflicting information, lack of accountability, and poor customer service have completely changed my opinion of this company. An apology means very little when there is no effort to actually resolve the problem or take responsibility for what happened.

Tira is amazing. I appreciate his willingness to explain some of the ins and outs of different…read moretreatments and how safe they are for my pets. The extra time was greatly appreciated.

we have had rats... WOW... when Eugene Phillips came out we learned so very much as he possesses…read moreintegrity and good knowledge base of these nast rodents... we are saving now to use you all ASAP... This inspector is a cut above the rest and raises the bar of servicing bugs, rodents, termites, so forth. See you soon ALL BECAUSE OF EUGENE!! Kept his card to give to friends and neighbors...thank you and Bless you for this quote and inspection of our home

I apreciate every time they come and it always helps me to not only know what's happening, but to…read moreknow what I need to pay attention to. You can't find a more thorough and caring company. I say for confidence give them a call and they take great care of your home! Thank You Bug Head Pest control.

We have been using Bug-Head for Years. They are simply the best in Texas. They are top notch & take…read morecare of their customers. Highly recommend Bug Head for anything to do with pest control. It's best to use the them year round on a regular basis for best results. Locally owned & they get results. Nick

I have been using Dynasty for years. Lisa always answers the phone if calling them during business…read morehours, and they are usually here the next day if there's something I'm concerned about. We do a regular quarterly extermination. Zach is great, always professional, friendly, and explains the process of what he's doing.

Reasonably priced. Very honest and transparent, explained what he was looking for and the options…read moreof treatments. Would highly recommend.