Don't come here expecting help. Our rep Andy was either completely incompetent or lazy. My wife was…read moretold "It's a browsing game" when she asked for assistance finding the right tile for our bathroom. We will not be back.

We had a fantastic experience with Builders Interiors. Our rep Reeves was kind, professional, and…read morevery helpful in scheduling, and choosing the best building materials for our renovations. We had some setbacks with our timing but the contractors with Builders Interiors worked with our schedule and were efficient in their use of time and thorough in the work they provided. We had LVT put in the kitchen, bathroom, laundry room, and carpet throughout the rest of the unit. They replaced our old kitchen countertops with beautiful granite which was perfectly measured and cut to order. From start to finish, this was a very positive experience and we highly recommend booking this business for your next job!

This company provided excellent design and installation of two railings in my back yard and a…read morecustom spice rack for our kitchen. Highly recommended. Ben is a great guy to work with.

I originally called EIW for a bid on a new railing, but while Ben was here I asked about something…read moreI've always wanted: an awning for my front door area. Ben said he could design it, even though my front door is in a turret and involves curvature. He designed the railing and the support for the awning to match (incorporating flowers and embellishments to mirror my garden), and added a sheet metal roof (nicely powder coated) with a subtle gutter to replace the one that had to be removed to attach the awning. His workers were great and the front door area of my 1929 Tudor has been greatly improved due to this project. It was a bit of a leap of faith to take and I'm glad I did it.

From Taylor, our sales representative, to Ryan and Colby, our installation team, and to William,…read morethe owner, I give them my highest recommendation. The team started on time and finished on time and the end results exceeded our expectations. The total team, is the Nordstrom, of customer service and professionalism. My wife and I are very happy with the end result. Thank you Team!!! Jack and Sandy McCullough, Sammamish

Quality of cabinets refacing was great, but there were hiccups along the way. I felt like I had to…read moretake the lead on communication, from asking what I needed to prep, to reaching out when I received an email well into the day that the installer was here that they had not ordered the handles to calling about follow ups, when I was told they would be back out with handles and another time for forgotten tip out bins. Cabinet match was off a bit, and the field installer, Dale, did a great job of matching on his second and third trip out. Happy with the outcome, but too many issues with communication to give a 4 or 5 star.

We had put out request for multiple bids, in the end Chris and Blake did a great job on explaining…read morehow they could address some of the challenging aspects of our ~1 acre block (trees, rocks, uneven ground etc). They were willing to manage a lot more of the work than other companies at a similar price point, instead of me hiring a separate landscaper. Louis, Oscar and the others in the crew then came out and did the work. They were courteous and polite the entire time, including working with my neighbour and I on placement and other details. There were a few questions they had, due to the contours of the property, which I appreciate them confirming with me vs just doing what they felt was right. This wasn't something that could be noted in advance, as they had to blaze through bushes/trees first and led to an outcome we were pleased with. They appeared to have cleaned well and we're happy with the installation, gates and communication.

Update on August 6th here since I can't reply to the owner's response directly…read more Paulo's response is unfortunately utterly lies. 1) We have email and phone records showing you made one call to us during the project onsite, not "multiple efforts" as you mentioned. We had never "declined to engage with your team during the process". Your company, on the other hand, disengaged when asked to discuss the fence issues. Attached an email evidence show your crew failed to respond to our requests. 2) It was on a busy work day for us when your crew was onsite. We had zero expectation that we would be needed onsite, given that we had already laid out the expectations in the contract after the initial consultation. If anyone thinks about hiring this company, please look at Paulo's response to me, and prepare to take time off to make sure to supervise their crew for them. 3) Your attorney Olsen made it clear to us that he was not interested in further litigating for you on the case. At no point our attorney dis-engaged. Again there are also phone and email records. This is reaching even a lower point with plain lies to deceive future customers.

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

They had slabs on site, and we were able to pick the one they installed in our kitchen, knowing…read moreexactly what it looked like, unlike going to a big box store and picking off a 4-inch square. They did an amazing job cutting it, and we have no seams. The workers were professional, on time, and even fit us in on a Saturday. We couldn't be happier, it turned out beautiful!

We are so pleased with the entire experience. The salesperson (Daianna?) was so patient and…read morehelpful. The samples were great for allowing us to choose the final product. The rep who measured the kitchen was patient and able to answer all of my wife's questions. There were many questions. Installation was flawless. The two guys showed up, took a look at the kitchen, and went right to work. They were on time and took great care to cover the floors. The install took about two hours. They left the house without a trace of dirt or dust. The only way you would know they were there was the beautiful countertops. We recommend them highly.

We were looking to have skirt boards added to the stairs in our house, and got a quick and detailed…read moreestimate quote here on Yelp. They were able to come out to West Seattle (not something a lot of folks on the North side would do - so thank you!) and get the job done quickly just a few days later. The only reason this isn't 5 stars is due to the tardiness of the gentleman who did the job. We had to follow up with the owner when no one came during the window we had someone at the house. Once he arrived, it got done though, and he even came back out to follow up on the job.

We wanted to change the floors of the 2-bed condo we just bought, a colleague referred us here, and…read morewe are so happy she did. From sales to management to installation -- everyone was fantastic. They had a great selection, and Andrey was awesome and a huge help in deciding what product to use. He is very knowledgeable, listens well to what you want and need, and gives great advice. Flooring is complicated and a scary project for a new homeowner. Plus, as many condo owners will tell you, getting things like this straightened with the building and all the codes can be crazy. I think we had an even crazier time than usual figuring our floors - our unit is weird, and our building management was not communicating well - but Andrey got us through it patiently and cheerfully, like a total champ. Will's Flooring was our ROCK during the whole process. Once it got to installation, Andrey and Oleg did a great job and were really nice! They installed our chosen LVP and new baseboard in only 2 days, and it looks FLAWLESS! The unit has several strange, tight corners they had to work around but they did it, it all looks perfect. Exactly what we had hoped for. Our new home looks amazing. We could not be happier. Thanks, Will's Flooring.

Israel and Donny came out and fixed my sunken walkway slab in less than an hour. They were…read morefriendly, professional and punctual. I did get a Groundworks quote that was twice Slabjack's, which for a little more I could have just replaced the slab.

left a message and requested appointment online. Been 10 days now with no response. I guess…read morebusiness must be good. EDIT. changing to 4 stars as they were on vacation. will update after visit next week.