Love this place. I've bought a necklace and ring here for only a few hundred dollars, got a…read morenecklace untangled for free, and got a new battery for my watch. The day I was to pick up my watch, I was stuck in traffic right outside the studio and they were about to close in one minute. So I called the studio and told them I was right outside their studio stuck in traffic, and Laura literally ran outside and into the street and handed me my watch through my car window. Talk about customer service!!! Amazing! Micky's has been around for a long time for a reason. I love this place!

I 100% recommend! My…read moreissue was jewelry repair. Through my poor care I had ruined the gold plating and tarnished a necklace that is dear to me. It was slightly complicated because the pendant is gold up to a point on the front and then is not. They were able to repair it perfectly back to its original condition in only a weeks time and I am eternally grateful. I have a picture of the after - but only a poor grainy pic of the before but one can get a sense.

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!

Wonderful experience with Rodéo Jewelers. Vatche and Koko were fantastic. This is a family owned…read morebusiness that makes you feel like family when you come in the store. We brought my wife's wedding band in for much needed repair. We were way overdue. The ring came back looking like new. The turn around time was quick and the price was very reasonable for what they had to do to get it back to its original state. This was our first time in the store and I believe we have found our forever jewelry store. I highly recommend Rodéo Jewelers.

I love the customer service. This family business truly loves what they do, serve the community…read more Had my wife's ring repaired and purchased a second at great deal. Bache is awesome!

I've been exploring watches for the past couple of months and was genuinely excited to find a local…read morejewelry store like Y2K Jewelers near me in the Glendora/San Dimas area. Their listings mention carrying Citizen watches, so I hoped to browse in person and potentially make a purchase. I arrived around 10:40-10:45 AM, saw the doors wide open, and assumed they were open early (official hours start at 11 AM). I stepped inside politely and asked the gentleman behind the counter if they were open. He responded with a curt "yes," immediately followed by an abrupt and rude "What do you want?" I was surprised and confused I've never been greeted that way when entering a store intending to browse and spend money. His tone, stare, and overall demeanor felt dismissive and unwelcoming from the very first moment. I explained I just wanted to look around for watches, but he remained short and unfriendly throughout. I even pointed out directly that his behavior felt rude, hoping it might change the interaction, but there was no apology, no softening, and no effort to engage. I left without browsing further. There's a basic level of professionalism one expects from a jewelry store especially one dealing in higher-value items like watches where a welcoming, respectful attitude encourages customers to stay and spend. I rarely leave poor reviews (this is one of very few I've ever written), and I understand people can have off days, but this experience was so consistently off-putting that it stood out. A different approach starting with basic courtesy would make a huge difference. I understand security concerns in California, but treating potential customers with respect shouldn't be optional. This left me disappointed, and I won't be returning. Attaching photos of the gentleman and the store for context.

This place tried to over charge. To change the battery on a watch he said $20. I've shopped around…read moreand $7 is normal pricing to change battery.. I said to the older man "other places don't charge that much" he said "go there" . Unprofessional response. I will take my 7 watches elsewhere. Thanks for nothing.

I had a family heirloom bracelet that I wanted to get tested to see if it was real gold and…read morediamonds. I had called 12 different jewelry stores to find one that was open on Sunday, and on my 13th call found NK Jewelers was open. The wonderful lady at the counter (I regret not asking her name) was super friendly and was more than happy to acid test the gold (it was 18k) and the diamonds. She knew that I was not there to buy anything and yet she was super great about doing this for me for free. I was blown away. I did provide her with some money for her time which she seemed shocked by. She is an angel and I can't say enough good things about her and this jewelry store. It's just so appreciated to meet someone who treats you well no matter what.

I had a very special gold necklace my grandpa gave to me and I had it serviced here & it is…read moreabsolutely beautiful the customer service was very good and they are so nice this place is a gem thank you in the two pictures you can see how new it looks now it's about 50 years old and it now looks awesome

Great service, brought my watch to have cleaned. They replaced my strap on my second visit with…read moreamazing fast service. Great prices. Thank you

This place is absolutely garbage. They overcharged me immensely for a simple fix. Made me pay 100$…read morejust to put in two little pins to fix a watch. On top of that they didn't even have the right pins so it doesn't even look good. The younger lady that worked there was also very rude. Nothing about this place was even fast. They delayed the already simple fix another week, so I basically paid 100$ for shitty service and a cheap fix. I am not some older lady who is rude to workers, I'm just a normal college student and even I can see this place is trash. Anybody who writes a good review is either lying or is just fixing a cheap piece of jewelry they don't care about.

Lovely family owned jewelry business. I went there for a gold buying event and fell in love with…read moretheir stacking rings.

A wonderful establishment that is truly family owned. Quality work, trustworthy service and…read morewelcoming people. They will clean your jewelry for free while you wait!

We have worked with this amazing jewelry store before when we needed my wedding ring resized. They…read morewere very polite and accommodating with our needs. We recently revisited to have the same ring (10 years later) reshaped into place as it had become warped over time. Within minutes it was back to perfect and the kind gentleman didn't even charge for me for the service. It was unexpected and very generous of them to do. Thank you for being good to us again all these years later!

Super friendly. Set my diamond for me at a nice price. Was available to pick up really fast too…read more Thank you!