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    Barrera's Customs

    5.0 (1 review)

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    15 years ago

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    Barsotti's Auto Care

    Barsotti's Auto Care

    5.0
    (23 reviews)

    Thanks to Steve, our old, faithful car is now over 30! We are very grateful to him for taking care…read moreof it, with his one-of-a-kind expert knowledge, and honest, genuine care. We had a check engine light go on in September. He squeezed us in for a diagnosis in late October (yes, he's that backed-up with appointments). He did a thorough check of the car (we felt it was running a bit sluggish), and found a big issue with cylinder exhaust valves, requiring a costly engine repair. He gave me an estimate to do the repair. I asked about a couple of used Subaru cars he had on the lot, and he gave his opinions and costs. I also asked about 'what if it were his car' scenario, and he said he'd repair it, since he knows our car model year is a good one. Given all that information, we decided to repair our car, hoping that he wouldn't discover anything else serious once he took the engine apart. We scheduled for the beginning of January for two weeks. Happily, he did not find anything else after examining the engine and the rest of the car. He was able to get a part custom made, and he completed the job sooner than expected (and at a lower cost than the original estimate). He also gave us a recommendation for the next set of tires (which he advised we'll need sooner rather than later). Our car is running noticeably better (no sluggishness). If only there were more mechanics with the integrity and knowledge that Steve has.

    If you have Any issues with your later model Subaru, Steve is the specialist to see. He knows the…read morecars in and out and is a dying breed of mechanics with an unmeasurable amount of knowledge and experience. The prices are fair for the quality craftsmanship that comes from his work. I consider myself lucky to have had an engine rebuilt by Steve. I don't normally write reviews but I really wanted to write this man a good review because he's worth it!

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    4.4
    (42 reviews)

    I took an OReilly house brand battery in for a check. It was bad and needed to be replaced. The…read morebattery sticker showed it was purchased in Jan 2024- so still under warranty. I explained that I had recently purchased the truck and the salesperson told me if I could find the receipt or provide the previous owner's phone number the battery would be replaced at no charge. Excited at the prospect of saving a couple of hundred dollars, I returned home and spent 20 minutes or so searching for the receipt and taking pics of the original owner's phone number. I couldn't find the receipt but, armed with a phone number and email from the previous owner I returned to the store. A different sales person then informed me that the warranty wasn't transferrable and I was out of luck. The original sales person was still working the counter and I asked why that person said I could provide a receipt or phone number to get a free replacement. "I don't know, warranties aren't transferable". I honestly expected to pay for a new battery anyway, but the mixed messages cost me a bit of time and frustration- I have other things I need to do. I would have just bought a battery in the first place had I known... piss poor experience and piss poor customer service.

    Very poor customer service. They clearly don't care about…read moretheir customers. It's happened multiple times, one person at the register and no urgency and about six working in the back. No one's moving as if they're really that busy back there. They just rather be in the back than helping a customer in the front. Another customer that was waiting said he had the same experience other times and that this is his last time to the store. I'm done as well.

    Barrera's Customs - auto - Updated July 2026

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