I always shop here. Today I needed a small fold out step stool. My husbands needs to get into my…read moreJeep today for a hip replacement surgery scheduled. I asked where can I find a stool. I was told in the very back of the store. I asked the lady working that department since I could not find it. She was far enough away that she could have walked over and shown me the first time. I go back and still don't see it. Again back to the unfriendly lady who is exasperated that I am just too stupid to find it in my own. She walks back as slow as she can and shows me nothing that I have described to her. The closest she has is a big plastic stool that is more of a side table in size. I have just wasted 20 minutes in this store. -3 and running to get out if the store to get to Home Depo then get my husband and then go to the hospital. I am posting because as a customer for years I still expectetd to be treated with some courtasey. "Your Department?" Do better. Yes, Home Depot had what I needed. I was also greated with a smile. On a stressful day Menard's is a big NO.

I like the Menards in crystal lake over the others. The people are always very helpful and o think…read morethey have fair prices and it was a donut today when they had a 15% off sale! I arrived 20 minutes before the close and was having a hard time finding where some hardware was. The associate asked me if I needed help and helped me find 4 things I needed within 2 minutes. She was awesome in the hardware department. So nice as I was stressing we were not going to get everything needed before the store close. I always have had good experiences here. They have great selection of lumber and milk work as well as a side note. Needless to say... I highly Recommend this menards! Great service from knowledgeable team members. Thanks Menards team for the help.

Best gutter guards I've ever used. Makes perfect sense how everything just flows off. No more…read moremulch to move back into place. No more erosion. I love them.

From the owner: Don't risk the danger of cleaning your gutters. We work with local Roofing and Exterior contractors…read morewho install our Raindrop Gutter Guard for you.

Manager today refused to shake top of the line gallon of Benjamin Moore paint I purchased there…read morebecause a few ounces had been taken out. I've been having them shake older paint for over 20 years. Can was pristine, lid put in with rubber mallet. That's not close to being customer friendly, it's rigid and glad I have a choice. I've spent thousands of dollars there. She was condescending and authoritative. Over 20 years I've experienced some less than stellar Ace mishaps but haven't said anything. David Ziegler, you should be ashamed of the rigidity of your manager. Will be purchasing paint at Sherwin Williams in FRG or Home Depot. No use in paying a premium dollar for store location.

I love this place. They help if you need it but don't pester you if you don't. Has a great…read moreselection of excellent quality bird foods.

I had a last minute request for pressure washing the outside of our house and mowing our yard and…read morethey quickly accommodated my requests. They were prompt and communicated updates as they worked. Great price for a job well done.

I hired this team to do several jobs and they were honest and the work was done well! I felt the…read morecharge was very fair.

If you need to go to Lowe's in Lake in the Hills, ask for Dilan. I promise, he's the best person to…read morehelp you. He went out of his way to make our shopping experience great.

Terrible management Terrible extended warranty on…read moreappliances On 3 months no dryer store needs to reconsider better extended warranty company