My car was shaky when in idle and accelerating. I didn't remember when the last time was that I'd…read moregotten my spark plugs changed. I also needed my air pressure sensor replaced. I had both the engine light on and the air light on. The error code said misfire. They took care of my issues within the time specified and within the quote! They were courteous and patient, even though they seemed busy. Their prices are good too. I'd go to them again!

Great service. Quick response. AC issue fixed. Cost estimate and charge as discussed. Appreciate…read morethe positive experience.

Prior to new ownership Bartlett tires was good. Once new owners FTD Auto took over it has gone down…read morein both customer service and car repairs. The "Manager" Will needs to learn better customer service skills. When asked how to reach the owner he responded with "if you had a problem at Walmart would you reach out to the owner". FTD don't flatter yourselves you are not as big as Walmart. I had been a loyal customer for ten plus years and they have officially lost my business. Suburban Tires on Lake Street is my new go to. Matt and Chris are not only knowledgeable but have great customer skills. If I could give less than one star I would.

My niece took her car to this shop just because it was the closest place to her house. They mis…read morediagnosed the issue, and replaced several parts before we eventually took the car to a different shop where it was repaired for 37.00. I'm only writing this review because one of the things they replaced was the fuel pump, and she kept smelling gas. We took the seat of her car out to look and see what was up. The mechanic at this shop only put 4 of the 6 screws back into the fuel pump housing when he replaced the pump. I can only imagine what would have happened if the car caught fire. Don't trust these people with your car. If it matters, they were way over priced also.

Rob is the best. He has been taking care of my cars for the last 10 years. He is reliable, honest…read moreand extremely knowledgeable. I recommend A to Z to everyone . A huge thumbs up!!!

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.

Herbst high performance is exactly that. Very…read moreprofessional and competent. They Added side pipes. Heating core, etc, Cosmetic chrome grill, thermostat. All put together perfect. My test drive was Unbelievable, I had 20 percent more Power and great sound. My Corvette Punched me back into the seat. I will truly enjoy the vette. So happy about Tequella anejo for the mechanic. Herbst the owner good with is quotes And fair to deal with. Attached is the video he provided. Dr Cavazos

I used to take my older vehicles to Eric. Recently had an issue with my newer vehicle. I took it to…read morethe dealer- issue didn't get resolved. Happen to look up Eric Herbst and found his business. Called and was quite surprised that Eric not only answered my call but remembered me after 10 yrs!! I was surprised and shocked. Dropped my car off - expecting to uber home, he gave me a loaner!! He quickly diagnosed my vehicle and gave me a complete list of issues which I was not aware how dangerous it was to drive. He ordered the parts and had my vehicle repaired by noon the next day. Talk about this type of service and turnaround. I'm very pleased and grateful to have someone that is passionate about his customers. Without a doubt I will share my experience with everyone!!

10 stars! First I'd like to mention that I'm a car guy, I'm very familiar with automotive repairs…read moreand performance modifications. This place is the most refreshing visit to an automotive repair shop I ever had. Seth has great communication and people skills without the sales tactics! I feel confident that I can send any friends or family here without worry! The work I had my coil packs repaired as well an oil leak. The work was great as well as the turn around. I came out spending less than other shops have quoted for the work. I came across this place via recommendation from my Verizon Wireless Hum device. So glad it worked! If you need to have get your car repaired, you will be doing yourself a great disservice by going elsewhere! I'll definitely be bringing my cars here going forward!

Going to a mechanic is a little nerve wrecking for me. I am always concerned since I am not fluent…read morein anything that has to do with cars. I am not too familiar with some of the car lingo , I was concerned about a noise I was hearing from my car so I did some searching online and came across KS Auto Care .I am truly grateful to have found this place! Sam was great! He ran a full diagnostic on my car and did an oil change. The experience was smooth from start to finish -- he walked me through everything, explained what needed attention, I really appreciated the honesty and transparency. I'll definitely be coming back!

Our car failed emissions twice and Mak's diagnosed the car and fixed a few things . The car passed…read moreemissions! Mak's was responsive and reasonably priced!

The charged $140 for inspection but they mentioned firs $40 dollars for the services.read more

Great service Highly recommend…read more Knowledgeable Clean and friendly Definitely will be back

If I didn't live so far away (40+ miles) I'd make this THE go to place for my 2019 Honda CRV. I was…read moreon the tollway, going with the flow of traffic at about 70mph, when I suddenly heard an awful, terrifying, loud metal screeching sound coming from my car. When I was able to exit the tollway & pull over to a safe side street, I looked at the under carriage & found that the metal skid plate that covers & protects the underside of the engine, had come loose & was dragging & scraping the pavement. Knowing that issue creates dangerous sparks & other problems I decided to call AAA. Lucky for me, the tow truck driver suggested Charlie Car Care, and took me & my SUV there. The staff took my car immediately, reattached the skid plate with new bolts, and had me out of there in under an hour! Their price was very reasonable! I expected to pay 3-4x more, so was super pleased when they told me the price. The waiting area is nice & comfortable too. In addition to all that, the staff is super friendly. Madeline and Moises are excellent at customer service. Just like the other reviewers say...they are really professional & very friendly. All the staff members deserve 5 stars! If I lived 40 miles closer, I would definitely go back again. I HIGHLY recommend this business anyone that needs help with their vehicles.