Needed one night and stayed one night. During this short visit, it met all expectations…read more Prime location to convenient town things (eg. shopping, restaurants, bank, freeway access) and Mount Shasta entry. Walkable too. Parking lot in a large L shape so it's easy to park in front of the room. Room itself was clean, comfortable, fully stocked and quiet. Check-in is easy. Got a door code to access which is nice and convenient. Communication was excellent, too. Texted my ETA on arrival and texted when Ieft, which is good because I left before the sun came up. So easy!

Pleasant stay | Clean…read more We booked the same day we needed a hotel. Booking was easy, check in was quick. The room was first floor near the stairs and smoking area outside, but that was not a problem at all. The room was clean, towels and bedding were clean and crisp. I liked the welcome note on the bed. That was really sweet of them! The room had a microwave and small fridge w/freezer. There was a small office desk with coffee and ice. Tv, a/c, heater unit. Two things to note: 1. If you use 3 ports to charge at the clock on the nightstand, it uses too much power and one of the electronics needs to be unplugged. There are wall outlets, so you'd need to use those. 2. We didn't have a shower curtain when we arrived. I thought it was one of those modern places where it's just open, but we definitely needed a shower curtain. I felt so bad showering and getting everything wet in the bathroom. Housekeeping was kind to answer quickly and gave us towels to clean up. The fan in the bathroom isn't that effective. I suspect they'll have a mold problem in the future. The light switch to the bathroom is on the outside, which I thought was odd. Other than that, we had a pleasant one night stay. We would stay here again!

Great staff! Wonderful room! Excellent location. We enjoyed our stay very much and will…read morereturn. We had a third-floor room with balcony and view of Mt Shasta. We will book that again.

Negatives-Pictures are deceiving. Interior is run down. Decor is rustic but outdated. Not sure if…read moreit's undergoing renovation or what but there are signs posted, warning that there are cancer causing chemicals inside various parts of the hotel. Odd, old smell in the hallways. Way over priced 300$ a night on a weekday seems a bit steep for what this place offers. Positive- staff is friendly. Beds were comfortable and seemed clean. In close proximity of a burger joint called DRIZZLES. Best burgers ever. They do offer pet friendly rooms. Pool was nice. No judgment, just an fyi, if you are from out of town, just know Shasta is a hippie town with a pinch of strange costume wearing individuals. Probably harmless but just not everyone vibe.

I had this property recommended by a friend and decided to try it. The good things were, it was…read moreclean and they allow pets. The rooms all run along a wooden walkway facing the parking lot. I was notified there would be construction from 9 to 5 which wasn't a problem for me as I was arriving after 5 and leaving before 9. What was a problem was that the parking lot was roped off so you had to park on the outer edges rather than in front of the room, I was in 18. This was a bit of an issue for me as one of the reasons I booked was that just coming off of a knee replacement I wanted a room that I could park directly in front of. If they had disclosed this, I would have gone somewhere else. Secondly, the pillow situation was pretty horrible, old feather pillows which flattened down to nothingness, no support at all. The heating unit was one of those old wall units with a really loud fan, so couldn't keep that on. Hot and cold water difficult to get in shower, so either scald or lukewarm. there was no space to put items above sink on tiny shelf. I would not stay there again.

We'd give 6 stars if it were possible! We stay at CCI at…read moreleast 4x a year as we go back and forth from SoCal to Portland on our Oregon Odyssey. Get ready for a doozy of run-on compliments... The staff is fantastic, the rooms are perfectly clean, they welcome our furbabies (even have a dog exercise area & towels!), it's walking distance to downtown for dinner, the beds are super comfy, the tap water is probably the best I've ever tasted, they have a self-service (coin) laundry room, a great communal deck, and (last but not least) you can park right in front of your room. Stay here, it's wonderful. See you soon CCI!

Our family had a wedding here three weeks ago and this is a perfect location. If you have a lot of…read moreguests who plan on either visiting from out of town or just enjoying the whole family aspect of everybody being together. The location is perfect for this scenario. The wedding was hosted across the street at the golf course and my suggestion to the person who organizes both of these venues. I think you should offer golf cart transportation between the resort and the golf course. That would prevent a lot of people from taking the chance and driving that short distance while intoxicated. I noticed this first hand on several of our party goers. We had a beautiful cabin that was not on the lake, but close enough to appreciate the beauty of the surroundings. I see a lot of reviews had a problem with cleanliness and honestly, we did walk in to a musty smelling cabin and dead, flying things all in the bathroom, but after doing a black light inspection of the mattress, I was reasonably assured that bedbugs would not be an issue. To me that's a big one. I highly recommend this location if you're planning a wedding at the golf course.

The location has potential, but our stay was highly disappointing…read more First and foremost, the checkout policy requires guests to wash all dishes prior to checking out. This is a major sanitation concern. IF the property thoroughly cleans and sanitizes the kitchenware between stays, this chore is an unnecessary burden on paying guests. If they do not reclean them, then the health and safety of incoming guests relies entirely on the honor system and the cleaning habits of previous occupants. It is incredibly unsettling to think the dishes we used may not have been professionally washed or sanitized. The cabin itself clearly got a "landlord special" French doors were stuck and wouldnt open. Had to call maintenance to get them fixed. The refrigerator and cabinet drawers overlap so tightly that opening the fridge makes the drawers to open, and vice versa. The fridge door is already dented, clearly from this problem. The blinds are old, broken, and don't close all the way. So we had to wake up with the sun every morning, spiderwebs in the ceiling corners throughout the cabin. For the price charged to stay here, guests should at least be guaranteed professional cleanliness. Unfortunately, this property missed the mark on all counts.

Stayed at Summit Lofts for a overnight and it was such an enjoyable experience. Beautiful space,…read morethat felts comfy and luxurious. We had room 208, which was both modest and also we felt really well taken care of. We entered and it was immediately cool (it was 90 outside), a humidifier was going, and we could see Black Butte from our window. Bed was amazing, awesome to have a mini fridge and microwave. Really appreciated the care and comfort. Would recommend!

I'm not sure where to begin! TL;DR - this property exceeded our expectations and we will…read moredefinitely stay here again when we return to the area. From the time I booked to the time we checked out, the timing of their communication and the amount of information was perfect. The emails before our trip helped us prep, the ones the day of check-in helped us remember the code we'd need and where to park. We had opportunities to ask questions or voice concerns during our stay if needed and the reminders for check-out were helpful. When I host guests at my house, I do everything I can to anticipate needs to make their stay as welcoming as possible. There are so many facets to hospitality. To say I was absolutely blown away by the level of care these owners put into their property is an understatement! When you read the other reviews about the cleanliness of the property/rooms, the fantastic communication and the attention to detail, believe them. Not only were the amenities more than we needed, but they anticipated our needs before we knew we'd have them. They're THAT good! I don't want to spoil all the surprises so if you find yourself in Room 201, you'll know. ;-) As we departed, we scanned the room several times, but yep, we woke up in the middle of the night realizing we had forgotten some important healing tools my boyfriends uses for his business. Dawn received a 2:10am email and before 12noon, she and the team located our items and had made arrangements to get those back to us. Such superior and swift customer service! This property is centrally located so we could explore as much or little as we wanted and it was perfect for my boyfriend's birthday weekend. A HUGE thank you to the Summit Lofts team for making our stay so enjoyable!

Everything! Gorgeous setting. View from the porch of Shasta is breathtaking! Each room is…read moreexquisitely furnished in antiques and the bed was the most comfortable ever. Large game room and guest kitchen for an evening glass wine. The breakfast,which we take on the porch, is gourmet. David and Chris are so accommodating and kind. This is our fifth stay and not our last!

We have stayed with Kris and David (and their adorable little senior dog, Cork) four times over the…read morelast few years. We make it a point to stay at Mt Shasta Ranch when we drive to the Bay Area from Seattle. Each and every time we have been warmly welcomed with fresh homemade cookies, coffee and tea, as well as wine in the afternoon. They are kind, hardworking people living their dream of offering a top notch bed and breakfast in their lovely home. I especially enjoy sundown on the front veranda with blankets, our beverage of choice, a wonderful view of Mount Shasta and the beautiful countryside. The mansion, built in 1923, is well kept and spotless. There is a large dining room with a billiard table and many windows where one can read and watch finches and other birds at the bird feeders. There's also a cozy living room with a fireplace and a lovely wood fire when it is chilly outside. Each time they have offered our choice of rooms when available and been treated like family. The bedrooms, each one tastefully decorated with antiques, feature comfortable beds and thoughtfully curated amenities. There are two separate lodges for families behind the house itself. I also appreciated seeing a pair of horses in the pasture next door. Kris and David are always happy to recommend local restaurants, hikes and other activities. But most of all the this B&B is a quiet and peaceful respite. I know they also host various groups for retreats. We have especially enjoyed meeting other guests at the Mt Shasta Ranch as well. Lastly, a highlight of our stay is Kris's gourmet breakfasts, delicious and varied, served by David who is charming and accommodating. This place is an absolute gem. We highly recommend it.

Tiffany at the front desk was incredibly kind and made sure we were well taken care of throughout…read moreour stay. We experienced an issue with our booking upon arrival, but Tiffany and the management team handled it professionally and quickly. As a generous gesture, management provided us with one complimentary night out of our three-night stay, which we greatly appreciated. Thank you! Tiffany also shared many helpful recommendations for local attractions and restaurants, which made our visit even more enjoyable. We stayed in a double queen room that was very clean, comfortable, and charming. The blueberry waffle breakfast was absolutely delicious, and the hotel's classy, nostalgic atmosphere made our stay feel extra special. The gardens were beautifully maintained and filled with blooming flowers. There were plenty of chairs and tables throughout the grounds, providing peaceful spots to relax and enjoy the scenery. Overall, we had a wonderful experience and thoroughly enjoyed our stay. We truly appreciated the exceptional hospitality and look forward to returning in the future!

Stopped here overnight on a road trip up to Oregon and while we didn't get to experience everything…read morethe inn has to offer, what we did experience was genuinely lovely. The inn itself is charming and the breakfast room is welcoming... we left too early to take advantage of the complimentary breakfast but noted it for next time. We did make it to the evening wine tasting, which was a nice touch. A white and a red were offered. Small hiccup... the server mentioned she'd have to run across the street to their sister property to grab a wine opener. We didn't want to wait so we just went with the red since it was already open. She also gave us a dinner recommendation that turned out to be a good call. The room was spacious and clean for two people. Good amenities... a safe, a fridge that's bigger than a mini but smaller than a full size, a microwave, and a dinette seating area. The outlets are dated and made keeping a charger plugged in a little frustrating. But the detail that genuinely impressed me... two luggage racks. Sounds small but even higher end hotels usually only give you one. That kind of thoughtfulness adds up. Would stay again if passing through Mount Shasta... and next time we're staying long enough for breakfast.

We were planning a trip to go up and see the snow in Mount Shasta and was recommended the LOGE…read morecamps by my brother so we decided to go ahead and book a night at this location. The LOGE was very communicative before the upcoming day to check in. Emails and texts were sent out every day to better improve our stay. Checking in was as simple as getting a four digit code and showing up to your designated room. Upon walking in the room we noticed how clean and welcoming it was. The bathroom was well-maintained and included two showerheads. However, I wish that there was a place in the bathroom to set your toothbrushes, toothpaste, shaver, etc. This did not feel like a hotel at all; It definitely gave me a house-like feel with raised ceilings, a microwave, a refrigerator/freezer, a heater/air conditioner, and even a hammock that drapes over both beds. The TV was quite small but I liked the option of signing in to your streaming accounts like netflix, Disney + etc. They do have other things in the room that you can take, but will be charged at your bill upon check out like a souvenir hat, beanie, blanket and hammock. A wine/bottle opener is also provided in the room. There are snacks in a box along with the drinks in the fridge for purchase as well. They even provided a SHOE DRYING gadget for your wet shoes which helped sooo much as well as a mount for your ski gear. Besides the room being awesome, there is a small café/bar, an office, meeting room, a rental center and a kitchen located in the front for guests to share. Something I really loved about the place is that they have plenty of space for outdoor gatherings! Designated fire pits/ bbq pits are spaced out and located around the LOGE. Speaking of fire pits, they also provide fire wood and s'mores supplies which is a huge bonus! The parking lot is decent, but I can see it getting packed during the busy season so try and get there early! We weren't sure how to check out so we called the front desk and told them our room number and check out time. The LOGE camps is at Avery convenient location up to mount shasta, with a nearby supermarket, gas station and snow gear store. I highly recommend checking out bunny flats for your snow activities! Anywhoo, do I recommend this location to stay for the night? Answer: helllls yes!!! 10/10!!

This hotel does NOT have a business license evidently by the "Cease & Desist" order they are hiding…read moreon a window out of view. The Mt Shasta Police Are conducting surveillance on the building and looking for anyone who has stayed there to file a theft complaint if you have been ripped off there. The hotel claims they have a contactless check in and check out system which provides a door code via text messaging when in fact they don't have lobby or staff because the police shut them down. The comforter on the bed was urine stained with dirt grime and holes but covered up by a duvet top sheet to hide the filth. The bathroom ceiling has black mold, shower door broken and wall plugs so loose chargers won't stay plugged in. The Mt Shasta Police took a theft complaint from me after the manager refused to refund over $700 they took from me through a Trip Advisor booking. Do not stay here, call the Mt Shasta Police if you did!

We stayed here for the second time, the first time was great! This time the room was still great!…read moreThe heater sucks though. They leave instructions because it is so awkward to operate. We were freezing but managed to get it to work at 3:30 AM. Just make sure the heater works before you get to settled in.

We stayed at Shasta Inn while passing through Mt. Shasta and appreciated the rustic charm and clean…read morerooms. The property is simple but offers the basics for a short stay. There's also an on-site restaurant just past the lobby, which is convenient if you're not heading into town (the main downtown area is a short drive away). We were traveling with another couple who needed a ground floor room, and while the hotel doesn't have elevators, we were able to swap our second-floor room with theirs at check-in, which worked out fine. However, a few hours later we came back from dinner to find a woman walking into their room... yes, the one they were already staying in. Turns out the front desk mistakenly reassigned the same room to another guest. The staff member on duty (who had also checked us in) didn't seem particularly alarmed by the situation, which was surprising given the seriousness of the mix-up. It made me fear that someone had easily walked into our room too. I had also asked about borrowing some bags for cornhole, which is available in the front play area. The front desk agent wasn't very friendly and reminded me they were closing at 9pm and that there's a noise ordinance. Totally understandable, but it wasn't yet 9 and the activity area had already been shut down. One big heads-up for light sleepers: the inn is located very close to active train tracks. Trains came through several times overnight and the horns were loud. I'd suggest earplugs or choosing a different property if you're sensitive to sound. On a positive note, we were pleasantly surprised to receive a to-go breakfast bag when checking out. It included a pastry, granola bar, yogurt, and bottled water... perfect for our early morning hike up Mt. Shasta. A small recommendation to improve the guest experience: more attentiveness and care in how staff handle guest interactions could go a long way. Something as simple as a friendly tone and accurate room assignment tracking would've made a big difference. It's unclear how the same staff member who checked us all in didn't realize the room was already occupied.

I stayed here two nights ago. The trip was very impromptu and was unplanned. Check in was not…read morewithout flaws, but due to no fault of the hotel. However the clerk which I believe was the owner, was very helpful. After helping me to calm down we worked it through and figured out that my daughter-in-law had actually booked me under her name that's why we cannot find the reservation. The hotel room itself, was clean and comfortable. I will say the rooms are not particularly large. I do have a walker and was not able to enter into the restroom with my walker which made it difficult, nor was there a lot of room between the bed and the microwave / fridge for my walker but that was at least doable. However both the owner and his wife were very helpful and very kind! The wife and I could not figure out how to get the TV on, and one quick call to the husband and it was up and running. Furthermore what impress me the most, was after checking out and getting my taxi to the Greyhound station, the wife came running up to me. She had left the hotel and followed me to the Greyhound station, explaining that I had left my medication in the fridge along with my phone cord. She went above and beyond and I would highly recommend this hotel to anybody.

Wonderful! The people who run it are fantastic!…read moreOur truck driver stayed there on a fire in the area and they were exceptionally kind to him. We'll stay there again.