I was concerned at first trying to connect with the owner but everything worked out perfectly. Excellent work and would highly recommend.

Great Service & Price. From start to finish, Chris communicated and delivered excellent service. They show up on time and do the job right. Thank you Chris. read more

The service provided by Baseline Termite was incredible from start to finish. The team went above and beyond for our needs. Our 70 year old home needed full fumigation, tear down and replacement of affected wood (and the wood was even painted, not bare!), etc. We felt extremely comfortable throughout the entire process and thankful for the thorough communication, honesty, and partnership throughout. We highly recommend Baseline Termite! read more

Baseline Termite - Baseline Termite - Pest Control Near Me - Riverside, California

We needed a termite inspection for home sale and our first thought was call Baseline. Michael Hernandez was out the next day. Completed the inspection and found a couple of issues one being replace the door on he water heater closet outside. Of course, not a standard size, so had to be made, vented and painted to match the house. He and his staff finished their jobs and all three came out the very next day with the door, cut, painted, vented and hung! ready for VA Inspection the next day. Couldn't have ask for a better team, faster service while performing an excellent job! Oh! I almost forgot to add that all of this happened at a great fair price. Thanks Danielle and Debbie for helping make it all come together. read more

Baseline Termite was recommended to us by a friend as we needed wood replacement and fumigation in our house. From the minute I contacted Chris, the service we received was top notch. He regularly communicated with us regarding scheduling, repairs, and the process itself. The work was done quickly and seamlessly as well. Great company, great service, and very fair pricing. I highly recommend them, and we have already referred Chris to a friend of ours. read more

I was dreading having to go through this process for termites but Chris and his staff made me feel very secure and happy we went with them. The crew that came out intended the house were amazing they had it done within record time it seemed like. Everyone was just awesome. Very happy with the results. read more

Baseline Termite - Looks like a circus tent.. - Pest Control Near Me - Riverside, California

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This company was recommended by my son in law and I have to say it's a pleasure working with them. They treat you like family. Chris came to inspect my whole house. He treated the area where the problem existed and beyond that (part that belong to my HOA). Thank you so much Chris, I will be recommending this business to everyone read more

Wow! We needed a service to get a house ready for sale. Michael H. and the crew that worked with him - exceptional, professional, well qualified - they are the best. We are now going to use them for own needs and highly recommend them. Rare these days to see such excellent work being done! read more

I can't say enough about baseline termite they have always taken good care of our home. Chris is very personable and takes pride and what he does I've also referred him to my in-laws and they were extremely pleased with the service they received as well. Thanks again, guys for a job well done. read more

WOW! Here is my satisfied review. I grabbed a card for Baseline when I saw them doing a neighbor's house. They came out and gave a very straightforward presentation of what was going on with termites... showed proof of where they were... pointed stuff out to me so I could see myself. I didn't get the feeling at all that they were trying to upsell something. They tended while we went away on a trip. Poor guys... it turned out that the city started paving our cul de sac they day they did install. The staff worked with us over the phone as we traded phone calls with the gas company, city, etc... and they said "If we can get our truck in we will do the job; don't worry about us." Yes they did! I was also unaware that many termite companies do both termite work and wood repair. A week or so after the work was done they came back and did the wood repair - I was really impressed. They actually fixed some stuff to look better than before they came. I contacted three companies before going with Baseline. I have nothing bad to say about the other companies but I have everything good to say about Baseline. I will be recommending them from now on. read more

I wanted to share my gratitude and appreciation for this company. They where the ones who listened and understood the urgency of getting the house in order. Not only did the beat out the competition but the service and communication is unmatched to the competition. I will be always using this company as my go to guys for any Pest problems. Highly recommended! read more

Baseline was great in attending to my problem also the tech michael hernandez was fantastic he explained everything to a tee thanks baseline

Baseline Termite and Pest is phenomenal. True professionals that went above and beyond. People were amazing

Professional response and they stand by their work. Had some new facia boards installed a few months ago and they were pulling away from the house. They sent someone over within a week and took care of the issue without charge or complaint. read more

A great family owned company. They work hard and are honest! Termites cause everyone anxiety- Baseline termite will solve your issues while settling your nerves. Ts good to know there are still mom and pop companies that are reliable and ethical. read more

Fantastic Company! Chris showed me every area that had termites and then expertly repaired, replaced, and treated the areas. The paint colors matched perfectly. We used them for both our home and our rental. Our home needed tenting and the barns and rental were area treated. They kept us informed every step of the way and gave us a "walk-through" inspection at the end. Highly recommended. read more

Baseline Termite was recommended by my son in law and they did not disappoint! Great job. Great value. Very nice crew. I highly recommend them. They are honest and are not out to simply get your money. You can trust them 100% read more

After researching several termite companies, I decided with Baseline and they exceeded my expectations from beginning to end. The inspector Chris was amazing, I had so many questions and he answered them with details so I could understand and even communicated thru texts when I had more questions after he left. Appreciated the effective communication. Highly recommend. read more

Baseline Termite - Pest Control Near Me - Riverside, California

Where do I start! The company owners, Bill and Patricia, were fantastic! They were very accommodating and knowledgeable about my project but most of all they showed a genuine kindness and integrity. You don't find many companies like this and I have never met a more ethical and honest contractor. Having dealt with many contractors in the past I can't be more excited to have finally found a legit one. Chris and mike came over on time and excited to work. They were very attentive to our desires and communicated well. Couldn't have been happier to have them working on my home. I would highly recommend them and Baseline Termite! read more

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Baseline Termite completed my termite inspection and rebuilt my patio during my home purchase, so I called them 2 years later when I noticed problems with my patio. Mike came out to take a look at my patio and really took care of me! He quoted me a fair price to fix my patio, but then gave me a heads up about subterranean termites I didn't even notice! The best part was he had someone (shout out to Andrew!) show up the next day and complete the repairs. I feel like Mike gave me a fair price and Baseline did great work! Definitely recommend. read more

This is the best company to go to! I've been using them for the past few years and they are honest, reliable and effective. Mike recently came out to inspect some activity that had been recurring in the same area. We had to open the wall up and he did an amazing job of explaining everything to me each step of the way. He went above and beyond my expectations. read more

Only place to provide a quick and reliable service. Effective communication which is key for this types of service when needed would highly recommend read more

Fantastic experience. I was super anxious about everything termite and they knocked it out of the park. Mike and Debbie were great to work with and am more than happy with the results. I would strongly recommend them. read more

As a senior civil engineer working with dozens of contractors and professionals over 25 years, I believe that I can distinguish between fair, honest & professional ones and 'the other types'. During my first meeting with Bill Roberts of Baseline Termite, I recognized his wide knowledge, extensive experience, honesty and fairness. Based upon these appreciated values and qualities, I selected him and his team, over other contractors, for the repair and preventive work (Termite Section 1&2 repairs) needed in our house in Upland, CA. As observed, Bill's crew (Chris and the two Mike's) were very professional reflecting strong work ethics and high attention to details. The work schedule, meetings and document preparation were kindly facilitated and efficiently coordinated by the Office Manager, Mrs. Patricia. Unexpected issues during the works were efficiently addressed by the team to my satisfaction. With the extremely tight schedule, the work was performed professionally, in high quality and on time. I am very satisfied with the final product, and strongly believe that I made the right choice in selecting Baseline Termite for the work. Based on this positive experience, I highly recommend Bill and Baseline Termite. read more

Quality, Honest, and Reliable Service. Did I mention Integrity? I'll make a long story short, but we required a full service, including carpentry repairs smack dab in the middle of COVID. Due to COVID, we put off the repair that was required inside the house, and then forgot about it. Now, over a year later, we re-discovered that the inside repair had not been done, and called Bill to tell him about it. Within a day he had someone come out to look at it, and about a week later, the repairs were completed. THIS, is the company you want for your termite solutions! read more

I called Baseline because of the good reviews on NextDoor and Yelp. I found the reviews to be true. My technician was Mike. Mike was responsive and showed up as agreed. Although, he did not treat my mobile (because unbeknownst to me it is under warranty from a prior treatment), he provided me with a lot of information as to how to proceed with the prior company. It was apparent that Mike was not just interested in making a "sales pitch", but genuinely wanted to help me. I highly recommend Baseline if you have a termite concern. I would call them again in a heartbeat. It's refreshing these days to deal with a company and technician that provides excellent customer service. Thank you! read more

Cannot recommend these guys enough! We had termites and a lot of dry rot all around the exterior of our house and had a scheduled appointment with another firm. Baseline came and their estimate guy Chris was beyond helpful and pointed out areas that the other company had missed. He was more knowledgeable and the price was cheaper for more work. We canceled the other company and scheduled Baseline. The work that the guys did was quick and efficient and they were polite and respectful and walked us through everything before and afterwards. They also scheduled a fumigation for us and took care of everything, whereas other companies wanted us to schedule the gas company ourselves and go the extra mile. These guys made it easy. Also Danielle in the office is really nice, helpful and responds quickly. read more

Bill and Patricia are truly wonderful. As a real estate agent I trust them to give my clients amazing customer service, accurate and honest information, and extensive experience. They are so accommodating, they take pride in their work, and are very trustworthy. I have used them both professionally and personally and I highly recommend them. read more

A+++++ this company is who you want to call. Professional, knowledgeable and quality work. They gave me peace of mind when selling my home. They responded very quickly for the inspection and completed the needed work in a timely manner. Mike was great at explaining the process and like I said, gave me complete peace of mind in a very stressful time of selling my home. This is the company you want to do business with. read more

Baseline Termite is aces in my book. Everyone from front desk (Danielle) to their inspector (Michael) and worker (Shawn). Michael was able to come to my residence and point out some damage to my garage roof that a previous roofing company (Ridgeline Roofing) failed address as a concern. Baseline Termite was able to fix my roof and also helped with replacing some siding at a very competitive price. Very pleased with the company and would not hesitate to call them again in the future. read more

We had a considerable amount of work done by Baseline Termite this week. The men were on time, very responsible, their work was meticulous. They had to replace window sills, door molding, siding, facia. Each area was clean and put back together after they were done. My husband and I were very pleased. read more

Michael was so responsive and on the ball! The report turn around was very fast and efficient! Very glad to have worked with him!

We have been using Baseline Termite for close to 10 years to treat our home for a reoccurring subterranean termite problem. They are the most affordable company by far. Today they sent out Chris and he did a thorough aggressive treatment on our home. He went above and beyond! Thank you Baseline Termite for the peace of mind! read more

Well run business! A++++++ repairing facia board on a flat roof is no joke, these folks are great at it.

I chose Baseline Termite based on recommendations from my neighbors, and confirmed with Yelp. I needed some dry rot replaced. They exceeded my expectations. I received a thorough inspection and recommendation including replacing my patio cover. The work, and follow up, every person involved was experienced, efficient, informative, and professional. Baseline Termite's quote was more than reasonable. Everything was completed on time, and all repairs look better than new. read more

Excellent, thorough and honest! Provided detailed inspection of my garage and provided options. Work was performed quickly as efficiently. Two thumbs up! read more

I've been flipping houses for over 20 years and have used a few termite companies over this time. My prior termite guy retired and I was fortunate enough to get a great review from my neighbor regarding her use of Baseline Termite for their tenting needs. Bill came out and won me over with his honesty and lack of pushing for higher priced services. He was willing to give ideas on self service repairs to save money. In the end I decided for a full fumigation due to the variety of locations of termite infestation and length of time they had been eating my timbers. We left the house for a vacation, and came back to zero problems. I would recommend Bill and his company to friends and family alike. read more

Had an appointment between 10-12AM. Nobody showed up. Called the company at 12. No apology, the women just said the inspector is running a little late, which meant an hour. Waisted 2 hours waiting. Absolutely ridiculous service. It is now an hour later and I updated my review. Owner called and apologised profoundly. Was very nice and showed up to inspect the house. He lost track of time and I totally understand that this can happen. Next time maybe the receptionist can do a better job. This would have prevented all the bad feelings. read more

This a 5 star company from satisfied customers. I contacted them for an assessment of the problem. There was a quick response. We received an e-mailed assessment of the infestation areas and the course of action needed. On the appointed date, a courteous staff person showed up on time, with proper ID card. They are eager to give customer satisfaction, and their price was reasonable. read more

I bought a home in Lake Arrowhead and had Baseline do both the inspection and Section 1 repair work (i.e., deck supports, a stairway support and a rotted exterior storage door). They did a great job! They quoted a fair price (and came in on budget), and their employees were friendly, hardworking, and they did a great job color matching the new materials with the old. I would definitely recommend Baseline to others! read more