Their $1.00 scoops definitely scores them 5 stars! :) I love their mint chip because its not really chips and its the chocolate flakey kinda chips... and the chocolate ice cream with truffles is to die for!!! I forget its name but it has pieces of chocolate truffles in it... soooo good!!! read more

Scored the ice cream cake for my daughter's B-day party here (we had the party around the corner at Q-Zar). Cake was fine - devils food cake and strawberry ice cream. They did some custom decorating and were very helpful in getting the order placed quickly. Pickup was easy as can be. read more

They only have dollar scoops on 4 flavors now...WTH doesn't matter cause the regular price for one scoop on everything else is a buck fifty. That's not too bad... if only the cakes weren't so expensive I'd probably buy one every week. but then i'd also be morbidly obese. damn. the conflict. read more

One dollar scoops. Sure we can stop for ice cream. Tonight...and every night if you want. read more

$1 Ice Cream cones is a blessing in this day, Lets my kids have the same exceitement I had as a child going to pick out an ice cream cone at the local BR. read more

Baskin Robbins - Ice Cream & Frozen Yogurt Near Me - Concord, California

This young lady is always extremely helpful and gives great customer service:) she is always friendly and always get my order right :) I go in almost every other week and she always brightens my day. Great service and great ice cream equals a great day in beautiful downtown concord. read more

Baskin Robbins - Ice Cream & Frozen Yogurt Near Me - Concord, California

The dollar scoops have increased! It now costs $1.50 per scoop. Oh well, I will still pay buck fifty for a scoop.

Not satisfied. Wanted to bring my daughter for a treat, and I was craving a fudge sundae. When we arrived, first thing i noticed was the filthy trashcan and tables outside, the door wasn't clean, and the inside was a bit cleaner. Besides being turned off by the uncleanliness, the staff was pretty friendly and attentive. Im not sure if the young girl who helped me was just new and didnt know how to portion a sundae, or if she just didnt care. But when i pay for a hot fudge sundae, i want a hot fudge sundae. She got my two scoops right, but when it came to the toppings, it was a disaster... There was about one dry, cold drop of fudge on a double scoop sundae. I was craving the fudge. Big disappointment. Then the whipped cream...hardly any... Then she skimped me on the additional m&ms i paid for...like seriously. I had to ask her if that was all i got? She said yes, and i kindly asked if i could pay for another extra scoop. She added some more. Now its enough...great.... I just wasnt satisfied with the lack of fudge and having to pay for extra m&ms knowing that she should have given me enough without having to pay for extra.... She either needs to be trained on portions or give a little more care to detail when making these sundaes. Customers pay for what they want, and paying for a fudge sundae and being skimped on everything and having to pay extra and still not being satisfied is highly disappointing. The dirty store didnt help. read more

Great location, by the park. Only issue was with a recent visit where, we were the only customers and were ignored for 5 minutes while the worker spoke in their cell phone. read more

*** DOLLAR SCOOP AT ALL TIMES *** It's Baskin Robbins ice cream, so it isn't extraordinary. But such a deal! It's an excellent accompaniment to Taqueria Los Gallos next door. read more

Yeah yeah its not "Gelato" but who cares! =P $1 scoops and 31 flavors is pretty hard to beat Taqueria Los Gallos is right next door too! Awesome for cheap! read more

Now they are $1.50 single scoops.... :( But still a great bargain in downtown Concord. read more

If you are in the mood for ice cream, go Here! $1 kid's scoops and &1.50 for regular scoops are a steal! Cappuccino Blasts are Awesome if you need a recharge! I've been going here for years and they are always the best taste/deal around for dessert. My daughter loves this place and goes to the playground across the street afterwards. read more

Baskin Robbins - Rocky Road Addict - Ice Cream & Frozen Yogurt Near Me - Concord, California

Went here with my niece and nephew. It was pretty busy when we arrived. This was my first time at this location so I was not familiar where the line started. Luckily my niece and nephew were regulars here. They ended up entering through the doors next to the shop that lead to another door. There was no set "order" line so it was every woman/man for himself to place your order. If there is a lot of people the workers here rush you to place your order. Otherwise, they are pretty friendly. Parking sucks, good luck ;) read more

BR usually hits the spot when I'm having an insatiable ice cream craving, but all in all their ice cream is average. I doubt I would give any BR more than 3 stars unless they had overwhelmingly great customer service. I am giving this location 1 star because it was really dirty when I was there and the space is way too small. The long narrow space doesn't work well for a place that gets jam packed on a hot day. read more

Living three blocks away from a scoop of $1 ice cream will be the reason I will gain 15lbs. this summer. You're on my list Baskin Robbins. read more

The cheapest way to put a smile on my childs face is to buy him a scoop of chocolate chip mint ice cream from Concord's only Baskin Robbins. It's been hotter than heck here in Concord this summer and this delightful value has become a daily ritual for my family and I. I like to joke that one dollar ice cream is the reason why I moved to Concord. ( i'm beginning to think it's true.) I don't care how long the line is in the sticky heat, it's worth the wait! :) read more

Although there staff isn't very friendly, they are quite quick. I miss their 1$ scoops! That extra fifty cents just kills me every time. I sound cheap, I know , but I know some of you miss it too! read more

Baskin Robbins - My favorite; mint chocolate chip ice cream ! - Ice Cream & Frozen Yogurt Near Me - Concord, California

Convenient place to get ice cream since it's not too far from the park and other restaurants. Always have a bigger range of ice cream flavors compared to other Baskin Robbins such as in Clayton and Pittsburg. Staff is very nice! But the tables outside and inside are kind of messy and the staff should focus on cleanliness of the store. read more

This is how all business transactions should be. You have a dollar? You got a cone. You don't need 99 cents or $1.09, just a dollar, and screw the receipt. No change necessary or given. It's as close as we'll get to the days when a cone cost a nickel. Not even RiteAid/Thrify's sells cones for less than a dollar anymore. I was hoping this was a company wide promotion, but back home all the B&R's here in Riverside sit like ghost towns with their $3 scoops. This seems like a franchisee deal only in Todos Santos plaza. There's nothing special about the ice cream, it's tasty and delciious and what you'd expect from B&R. Thankfully it's simpler and cleaner tasting than the more expensive and overwhelming in sugar Coldstone nearby. But the owners have hit a major sweet spot in pricing with the dollar cone. read more

Fast & Quick service, cheap Ice Cream, and Delisous blended drinks and YES they do ACCEPT CREDIT CARDS!!! I hardley ever carry cash. read more

Love this place and specially this location people are nice and even if the line is long it goes by so fast

JULIA!!!! You are awesome! "The icing on the cake." Fantastic! Wife loved it! To the other ladies who helped me with the cake because I didn't have my glasses, customer service at its finest! You 3 will always have a job if you ever need one with me! Thank you so much! read more

Placed my first order ice-cream cake from this Baskin Robin location for my son's birthday and was very impress with this watermelon cake (chocolate chip ice cream with chocolate cake). I called a day ahead to make sure there will be someone there I can talk to about my cake order; and was able to meet up the next day with this extremely helpful cake lady ( sorry I forgot her name) who customize and design cakes. She was very professional, patient, and friendly in recommending under my indecisiveness in cake size versus an unconfirmed range of party guests. I haven't try their other ice-cream selection but the water melon shaped chocolate chip cake was sure a blast and I have received plenty of compliments on this. Will visit this location again! read more

Baskin Robbins - Watermelon like Chocolate Chip Cake is one of the highlights of my son's birthday party! All kids love it! - Ice Cream & Frozen Yogurt Near Me - Concord, California

I like the "Icing on the Cake" flavor and anything that turns my mouth a different color. I buy three scoops for $3 and eat it all in one sitting (or in one standing, if I take it over to Half Price Books and look around). read more

I dislike giving such a low rating and I love the quality of Baskin Robbins ice cream and I typically go to this location to buy it because of the great access to Todos Santos park and proximity to my house; however, I have been disappointed in the service. Generally, I am happy if you smile and serve me what I am looking for especially if it is delicious which BR always is. The variety is unbeatable. The service lacks a smile at this location. The workers just don't seem to be excited about scooping ice cream. I know that isn't on the top of my list of things I want to do - I would rather be eating it, but I feel like when you are paid to do a job at least make it a good experience for everyone. I have had some uncomfortable moments there as I have seen some of the workers bad mouthing other workers for taking too long of breaks or once even reprimanding an employee for not being where they were supposed to be. The discipline should happen but not in front of everyone in the store. If I saw the service improve in these areas I would definitely rate them higher. The ice cream product of the transaction is consistently awesome although I do miss the dollar scoops. Despite some gripes from me, they still get my hard earned dollar. read more

Best Baskin Robbins in the Bay Area when it comes to price. They are HALF the price of all the other local Baskin Robbins. World Class Chocolate is my go to flavor but you can't go wrong with many of them. I LOVE Ice Cream Cake. If it ran for Mayor of Concord, I would vote for Ice Cream Cake. read more

Talk about a tight squeeze! When this Baskin Robbins gets packed its pretty hard to exit considering the multitude of children swarming the small store and the parents with strollers blocking the all ready small isle. The current employees are pretty fast though and they're nice. The ice cream and cappuccino blasts were as good as always. read more

$1 scoop. Everyday. You've got my vote!

Thanks to my co-worker, I have been introduced to the $1 ice cream scoop. No mater that it was raining, a sweet scoop of oreo cookies and cream on a regular cone made my day. My only question is, are there really 31 different flavors? I spotted my flavor in the far cooler, except the lady pulled it out of the middle cooler... which leads me to believe the flavors repeat and there aren't 31. read more

I believe the Baskin-Robbins situated on Grant Street (Todos Santos Plaza) in Concord, CA is the first Baskin-Robbins where I have purchased a single scoop of ice cream for $1.00! And let me point out that it is a very generous scoop of ice cream at that! You also have a choice of a waffle or a sugar cone. Unfortunately, this is not a company-wide campaign. read more

Have to say this is my favorite place to go for an ice cream cone with one or two scoops. They offer the best ice cream flavors and value around with low everyday prices on all flavors: $1.50 first scoop! Very popular place, across from Todos Santos Plaza in Concord, often with a long line out the door but which always moves fast. Great BR ice cream. Worth checking out. read more

Ok ok I'm pissed. I've been here a few times and every time I order a Sunday or a Specialty ice cream creation they blow it. It's no where looking like the poster and it has only about half the ice cream that should be there. Stick with the milkshakes that way you only get ripped off a little and not a lot. read more

This is a BR of contrasts, it is in a great location, esp if you are going to another good place like Suwa or the OSF. It has the most reasonable priceing for single cones of ANY Ice Cream chain! However it is a dump, it is crowded, hot in the summer, cold in the winter. There are no bathrooms and parking is a joke. The store does not have the nicest looking BR equipment and the pricing on everything else is the same extreme as other BR shops. So of course I still go there, but just dont expect much except for OK ice cream (there is better, but you have to drive a long way!) read more

This place is dirty - walked in and the staff was busy with their friends; not even a nod in our direction for the first 5 minutes. As I looked around, I got the impression that the place just wasn't clean. I don't know if it was the young staff who clearly didn't care or the lighting, but I was more and more uncomfortable the longer we stood there. We ultimately didn't order anything and walked out. We won't be going back. read more

Did a take out of dulce de liche and pistachio almond flavors today. Loved them both!

If I could give this place zero stars, i definitely would. We went in the evening, and there were a bunch of guys loitering outside and staring at me when we walked in. Then when we were waiting in line, the people who worked there were all speaking spanish and helping their friends. The whole place felt dirty, and we prompty left without ordering anything. I will never go back here. read more

$1 scoops every day and night, in and out in 5 minutes no matter how long the line.

My favorite ice cream in the world happens to be their Strawberry Cheesecake....bummer is that you can hardly get it! Why advertise a flavor and only sometimes carry it? I'd be a true patron if I could count on BR31F having all the flavors available. read more

small decent location. you surely can't beat a better ice cream place compare to baskin robbins. it hard to find one in the bay area.