Love Baskin Robbin's, but...hate their spoons. This is the result of eating scoops of their ice cream out of a cup. Simply put - their spoons suck. Ice cream is great. Service at this location has always been great. But please do something about your spoons! read more

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[[HIGHLIGHT]]I think it has new owners or managers because it was remodeled and staff was super friendly.[[ENDHIGHLIGHT]] We were greeted with smiles and help. The ladies were quick to assist us with a cake and scoops of ice cream. The ice cream was flavorful and the roll cake was super fresh! Definitely recommend. read more

We love coming here for a nice ice cream treat. A little pricey, but the ice cream is really good. They also sell ice cream cakes and birthday candles. They have a refrigerator stocked with drinks as well. Staff are usually friendly. [[HIGHLIGHT]]There isn't much seating available inside though.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It is a quiet, nice atmosphere.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Gets busy at night.[[ENDHIGHLIGHT]] read more

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Very friendly service - helpful and positive. Lots of flavors and options to choose from. I went for their monthly special - Monkey Business. Parking can be a little challenge. [[HIGHLIGHT]]Few spots to sit and enjoy.[[ENDHIGHLIGHT]] Easy to find. read more

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I visit this place once a week or twice a week [[HIGHLIGHT]]this place always looks clean[[ENDHIGHLIGHT]] and vanesa always nice and gives excellent customer service I will give her more than 5 star if I can , the ice cream always good here . Thank you . read more

I stopped by this Baskin Robbin location because it was near my cousin house and my wife wanted a ice cream cone. This location parking lot is very limited so be aware of that. I was lucky to find a spot so I just waited inside the car while I wife went inside to get her ice cream. There wasn't many people inside but there was only 1 worker working so it took a while for my wife to finish ordering her cone. She got their rocky road ice cream and she loved it. read more

Baskin-Robbins - The front - Ice Cream & Frozen Yogurt Near Me - Orange, California

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BR needs a little more recognition! Came here to satisfy my sweet tooth, and was not disappointed. Got unlimited free samples, ended up choosing the matcha latte and the single scoop was the perfect amount. The server really did a great job filling up the entire cup past the rim! No seating inside but lots of room for other customers to also wonder and choose their flavors. For 2 single scoop cups it came out to $7. Way cheaper than a yogurt land type place! And it has that Rich creaminess your sweet tooth is craving. Come revisit your childhood memories! All flavors from my childhood were still there :) read more

Baskin-Robbins - Sorry Einstein it was too good to give up - Ice Cream & Frozen Yogurt Near Me - Orange, California

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We came in during the weekend afternoon and they were not busy and all the girls who worked there wore mask and very nice. They offered free samples before we decided on favors. Parking is small but not hard to find a parking. Just watch out when you go in and out since the parking is also sharing with el pollo loco and it's drive through. read more

The ice cream here is really good I went here tonight for the buy one sundae get the second for 99cents great deal it's at this location only til June 12th I have been here before the staff has always been really nice I was greeted right when I walked in my favorites are the chocolate chip and chocolate. The inside has some seating it's always been really clean. read more

This is the best Baskin-Robbins in the area! They always have the flavors we want. There was a day recently where I was craving mint and chip ice cream. I went to two other Baskin-Robbins and they were both sold out. I came over to this one on Chapman For my last try and they had it! It's the little things in life... I also recently found out that their ice cream cake decorator worked for Disney for years so if you need an ice cream cake this is definitely the one to get it from because it will look very professional and not amateur. read more

Came here from a buy one get one ad on instagram. The worker was extremely friendly and was quick to greet everyone as they'd walk in and quick service to everyone. I got the coconut ube. It was fairly good but not my favorite. Just seemed slightly artificial flavored but overall still liked it. read more

Baskin-Robbins - Coconut ube - Ice Cream & Frozen Yogurt Near Me - Orange, California

[[HIGHLIGHT]]Newly remodeled location with lots of new products![[ENDHIGHLIGHT]] Their cakes are so nice and decorated professionally. read more

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Stopped here for dessert tonight. Nice location near Downtown Orange by Chapman University. We stopped here for some ice cream since we were in the neighborhood. I got my a Rocky Road Marshmellow Chocolate flavor one. It was an Ol Skool one I had not had in awhile. [[HIGHLIGHT]]Nice night, lots of people inside getting ice cream.[[ENDHIGHLIGHT]] Nice people here, and I will visit again. read more

Just ordered and ice cream cake from them! Totally happy with how nice the cake is! Just as in the pictures! Some stores don't make cake like how it looks online. Great customer service. The girls there are so nice and helpful! read more

Came in to get an ice cream like I usually do only to get dirty looks from the worker here . She's some African girl that looks extremely bothered if you go an hour before closing . Pretty much made me and my parter feel horrible for even stopping by . I don't recommend this location, go else where for better service. read more

You can ever go wrong with Baskin Robbin's. When in doubt, I don't overthink it and go back to baskin Robbin's version

They totally came through for me on a last minute ice cream cake and saved the day. The cake was as requested and served with a smile.

Adriana is my hero. The corporate website had not been working for me for two days and I wasn't able to order my husband's favorite ice cream pie. I'd called around to 4 other local stores seeing if anyone had it ready made - no one did. I called this store and she made it happen for me to pick up tomorrow. Things don't always work out but when someone tries it means everything. Customer service like this is rare, and I cannot tell you how much I appreciate it! Thank you again! read more

My kiddos absolutely LOVED the mermaid and unicorn ice cream creatures! They had a great day at the park and asked for ice cream after. I simply typed it in and this was the nearest location. They took great care with cleanliness in the store and we felt very comfortable taking our ice creams and eating them outside. We will be back. Possibly after another day at the park. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Orange, California

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I loved ice-cream while I was pregnant. My go to was the banana royale. It's a mini banana split. There's always great customer service. I recently started going back and it's still great. There's enough parking spaces. Dude yo Covid-19 they aren't doing samples which makes total sense. I usually get two scoops for my husband , my banana royale , and a pre package Oreo ice cream and pay about $24. It's a reasonable price considering there aren't any good ice cream places. read more

Yummy ice cream! Great customer service. We had great time. Love chocolate ice cream cake read more

Baskin-Robbins - Yummy ice cream cake. Great customer service. - Ice Cream & Frozen Yogurt Near Me - Orange, California

Having been a regular here for several years while kids attended schools close by - I was extremely disappointed with the service and the foods. The jamoca almond fudge I ordered tasted of mint - the scoops didn't look clean. The $30 log cake that I picked up for a birthday - was stale and had been made by a newbie - it looked ugly and had cream to cover up the awfully rolled log cake. The worst thing - it had stale and soggy Oreo cookies stuck on the top of the very stale cake. Very disappointed. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Orange, California

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All the information about the store hours state that this place is open until 10 pm, so when my group of friends came in at 8:45 pm and all the lights were off, I think the workers shouldn't be mad when we are trying to buy ice cream. Maybe the store hours changed and if that's the case, then they should update the hours online. read more

So last night I went and celebrated my 31st birthday here. I chose Baskin Robins because it was formerly known as 31 flavors, and it was my mission to taste 31 flavors for 31 years. This place was great. First I chose this shop because of their hours, they are open later than most which is a win! And the place was busy, this is because on Tuesday nights it's family night and have $1 kids scoops, also awesome! However it caused me a slight dilemma, my original plan was just to taste 31 flavors, but I realized that would be a logistical nightmare because it was so busy, so we ordered 31 kids scoops. The woman behind the counter was Awesome, she thought this was a fun idea and was totally for it (at least that's how it seemed). I think this should totally be a thing! Thanks for making it a fun night, btw I could not eat each scoop but definitely tasted EVERYTHING. read more

Baskin-Robbins - 31 different scoops of ice cream for my 31st birthday. - Ice Cream & Frozen Yogurt Near Me - Orange, California

Me and the Wife stoped by for a treat after are 32 week appointment. The staff was so nice and the store was clean plus the ice cream was amazing. I recommend. read more

So in 2008, I ordered my then-boyfriend (now-husband) a mint-chocolate chip cake for his birthday over the phone. The birthday was on Friday, so I ordered it on Tuesday. I chose this location because it was close to Dave and Buster's in The Block where we were celebrating his birthday. When the girl asked what name she should put it under, I gave her my name: Shannon. We planned to meet everyone at Dave and Buster's at 7pm, so at 6:45, I went to get the cake since I didn't want it to melt too much before we got there. I walked in the store and said I had ordered a cake and it was under the name Shannon. The girl at the counter (not sure if it was the one who took my order) walked to the back room and came out two minutes later and said "We don't have a cake under that name." I said, "Are you sure?" She said "Yeah," and looked harried because there were screaming kids in the shop. I panicked because I thought maybe I'd called the Baskin-Robbins at the Chapman and Tustin intersection in Orange by mistake, since that one was closer to my house at the time. Now we were running late and I was afraid we were going to have to drive all the way across town to get the cake and then come all the way back. When I got back in the car and explained to my boyfriend what happened, he said I should call the number where I placed the order and ask what their address was (makes sense!). I called and they gave me the address where I was, so I went back in. I explained that I had just called them and so I knew they were the bakery I called earlier to order the cake. The girl at the counter checked again and said she still didn't have a cake under the name "Shannon" or "Shanna" or anything similar. Finally, I asked her if she had *any* cakes waiting to be picked up. She said she had one for "Yanet." Yep. Yanet. Apparently, that was what they heard on the phone and that was what they scrawled across the cake box. I didn't even know Yanet was actually a name. So she opened up the box to show me the cake and there was no writing on it, even though I'd asked for it to say "Happy 25th Birthday Ben!" when I placed the order. She told me they don't write on the cakes unless you put down a deposit beforehand (which no one had told me over the phone). She said she could write the message on the cake before I paid for it. I've uploaded a picture to show the end result. It's a bit cake-wrecky, no? The cake itself tasted fine, but the customer service/ordering process leaves something to be desired. The next year -- for my boyfriend's 26th birthday, however -- is another (related) story altogether! read more

Baskin-Robbins - The harried birthday message for "Yanet's" cake. - Ice Cream & Frozen Yogurt Near Me - Orange, California

I love it here. The ice cream is delicious and I personally love to get the strawberry banana smoothie. There are a lot of bad reviews on here, but they are from years ago! This place has definitely changed and I would 100% recommend. read more

This is my regular spot to get some good old ice cream. Service is excellent. I also buy birthday cakes here. The price is actually cheaper than other Baskin Robins. One time I wanted a customized birthday cake and they did an excellent job. I love this place and will keep coming back. Highly recommended! read more

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Wonderful ice cream! We were looking for something sweet and cold. We made the right choice to come here. There are so many flavors to choose from! And the scoops are gigantic! Definitely recommend to others! read more

Baskin-Robbins is the best! Fantastic ice cream truly delicious and so many flavors. I love the sherbets and Dacquiri ice especially. For ice cream Cherries Jubilee can't be beat! Employees are usually very young and do their best. They often seem a little harried by the quantity of customers and they clearly don't want to keep people waiting. The prices are high, which is painful, but for the best ice cream, you gotta pay it! read more

Just dropped by to get some icecream after eating apollo loco, Surprise the store looks nice and new. Ice cream at br is also good and consistent. read more

Baskin-Robbins - Nice new look - Ice Cream & Frozen Yogurt Near Me - Orange, California

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Hadn't been to this 31 flavors in over 10 years and decided to go after dinner the other night. We got two shakes since we were craving them and had good service and our favorite shakes (chocolate peanut butter and, Oreo). read more

EDITH WAS AWESOME!!! She did an Amazing job on my Kirby Cake that I need and on time! Thank You so Much it Means alot! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Orange, California

call this location to see if they had the Stranger Things Steve Funko Pop! A girl picked up the phone and said yes they have 9. I asked her for the price and she said she doesn't know. I asked her "can you please find out". She put me on hold then came back and said "I don't know" you'll have to come to the store. Okay no problem, I show up and she's eating ice cream straight out of the bucket with ice cream dripping down her face. I was like wow really. JC but w/e. Turns out I drove all the way to that BR that were over selling their Funko Pops for $49.99. SRP for these pops are $12.99 why this Franchise decided to sell at 50 bucks for a funko pop is upsetting and should not be allowed. I walked out of there and very disappointing experience with customer service and with jacked up pricing on their funko pop items. read more

Incredibly rude servers here! No wonder this place was ghost town on a hot Sunday afternoon. I asked if my toddler son could use the restroom and I guess they think they are exempt from CA law and do not allow patrons to use their restroom, had to walk through an El Pollo Loco drive-through lane to find a potty, whilst holding a toddler and 2 ice cream cones, not fun. They also serve out these puny scoops and won't allow an adult to order a kid's cone. Rip off artists. I predict this place will go out of business in ...1 ... 2 ... 3 ... read more

Always has great service and quality. The snickers is a must get and tastes great, but the seasonal flavors don't disappoint. Best spot for ice cream in the area. read more

Still the best mint chip around. Friendly fast service. Deals on Tuesdays and free wiggly balloons for the kids! Games on each table for Family Night. Yummy and fun! read more

Ice cream was delicious, service was quick and friendly, shop was clean. We got our 31st scoops with no hassle. Great place. Based off this experience I will return. read more

Very excellent service good help ice cream is very good excellent service for all the family friends and promotions

I went to this Baskin Robbins because we were actually going to go to Rite Aide for ice cream but we had just left the park and it was hot and I wanted to sit to enjoy our ice cream, Sunday afternoon. My friend got the lave cake ice cream, and we got a small scoop for the baby and for me I ordered the brownie sundae. The picture on the wall is amazing but what I got was not even enough ice cream to touch the walls of my cup. I could not believer this woman had the nerve to give this to me claiming this is what I ordered. I will never ever ever go to this place ever again. My bill came to $16 and I would have been fine with that if I had got what I ordered. I don't mind paying for something I like and want but this goes beyond being cheated. I had a picture to post with this review but of course there is no where to put my picture. read more