Worst moving company I've rented, back in May of 2022. I *still* remember this company, because of how much of a shit show it was. I had a phone consultation and explained the large furniture we had. On the day of the move, the movers brought a truck smaller than what I had recommended. And wouldn't you know it, two trips had to be made, therefore doubling the price. Absolute scam of a company. It looks like its out of business now anyway, which is the best thing that could've happened for the Austin area. read more

Literally stole money from me. I booked a time for them to be there but they arrived an hour late. After all was done they had me call a number and read my card number to them so they could charge it. They charged me for the full time even when they had not arrived yet. I immediately contacted them to resolve it and received a notice that they would get right on it. Never heard back from them and when I contacted them again I found myself blocked. Imagine needing to steal a measly $100 to keep your business going. Must not get much work. read more

Used Yelps request a quote feature to get a variety of quotes. Batcity Movers won my business for a couple of reasons. 1. Best price out of all of them 2. Really quick response time by Nate 3. ONLY one that would accommodate our rush move. I reached out July 1st, they were able to put us on the schedule for July 5th. For the actual move itself - the crew was excellent. It was Noah and another guy whose name is escaping me. They came and did everything quickly and well, took apart what needed to be unassembled and loaded into the truck. At the new place put everything back together again and it was timely for the most part. They ran into an issue with re-assembling 1 item they previously took apart and couldn't put it back together and had to leave for their next job. However, they sent Chris to take care of it later in the day free of charge and he was excellent. My only criticism is that both bedframes were not reassembled particularly well. The screws were loose, uneven and shoddily put together. However, Chris was kind enough to say if we found anything after he leaves that needs to be adjusted to just give him a call and he'll come back and fix it so that was really nice of him. While I didn't take up on his offer and fixed the bed frames myself, I do appreciate the gesture a lot. Mistakes happen but Bat City Movers were willing to rectify any issues which is the important part for me. So I highly recommend this crew for your moving needs and I will definitely be using them again for our next one. read more

Movers damaged my wall! I talked to the owner Nate and he said he would come fix it, but he never answers the phone. read more

Bat City Movers - Movers Near Me

I would give a negative rating if I could. Who ghosts someone on their move-in day? I booked this move on 9/14/22 for a 10/31 move. I confirmed with him last week and he said we were good to go. My moving window was 4-6 pm and I have not heard from Nate or anyone that they are on their way. I am supposed to be out of my apartment today and we had to scramble to find new movers. DO NOT BOOK WITH THEM. They don't require a deposit so they will ghost you and you will be left scrambling. You can find way better and more reliable movers. read more

Super appreciate Nate. He answered my quote request in minutes. Came out the next day to look over my super huge chicken coop to see what would be involved in taking it apart moving and putting it back together. I know I could trust him with the move because he was open and honest with me about the work involved and pricing. I highly recommend Bat City Movers!! Nate did a great job - Cameron was very professional. read more

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Amazing service by these guys. Went above and beyond the job at hand. My couch had to be collected on the way to my new apartment in their truck, but due to logistical issues, they weren't able to fit it in. They made it a point to deliver that the very next day to me without any extra cost. Nate and team are awesome. They go by their word and I highly recommend their services. Would definitely hire them again. read more

Untrustworthy If you planned something, and they're part of your plans, just be careful, there is a possibility, you may be in big headache, almost wanted to pull your hair off for putting all of your eggs in this basket. Also got the feeling instead of fitting into both your & their schedule, when the time comes, they'll make you fit their Schedule. Or just ignore the appointment you made sure them if they find some other "better" business. read more

I'm really happy with Bat City Movers. I received a quick and accurate quote via Yelp's request for movers process, and Nate worked up an estimate and sent it to my email within the hour. On the day of our move, Nate was incredibly communicative around arrival time, and when he and his team arrived, they did an excellent (and quick!) job of getting everything into the truck. Even though I underestimated the amount of stuff we had to move, Nate and his team were still able to meet our original estimate. I've already grabbed some time on their schedule in the future for when we need to move again in a few months, and will definitely use them for any future moves too. read more

Great work & friendly crew. The team came out and had our things moved in a very short time. They were very careful and still worked quickly to clear the house out. We have moved a lot for work & have had crews that came and overwhelmed the space in the past - pushy and hard to work with. The Bat City Team was the complete opposite - they are approachable and east to work with. It felt like having motivated friends helping us move. Both of the gentlemen who came out to move us were veterans & we appreciated that too. We will be hiring this company without hesitation for all of our Austin based moving needs. read more

Bat City Movers - The guys worked fast & did a great job. - Movers Near Me

Spoke to Nate a few times leading up to a move that I was stressing over. Showed up on time and handled my entire apartment professionally and was a pleasure to work with! Did an outstanding job in caring for my belongings- even unmounted/mounted my TV for me! Do yourself a favor and reach out to Bat city movers! read more

Bat city movers did an amazing job for my move. Would totally recommend to my friends and family. Very responsive, reliable and great customer service. Hopefully I don't need to move again, but if I do; I know who to call. Quick and efficient! Thanks Nate! read more

Nate was super quick in reaching out to me when requested a quote for a local move. His price was reasonable. When the whole world charges for 2 hr minimum, he is different. Charges for only what he works for. (min 1 hr) He was right on time with his partner. Packed it securely. Moved! all happened on time and as promised. Would highly recommend to anyone! read more

Top-quality service! Nate and his team worked hard, and smart. They responded to within a minute and gave a transparent quote. We agreed to meet at 5:00 pm to move all my furniture, and they showed up on time. They took care of my furniture like no other moving company had in the past. The best part was the customer service they provided! I told them that my apartment was not ready, and that the have to leave the furniture in a specific place and they did. Overall excellent customer service, price, and quality of work. I would highly recommend them! read more

Nate and Tyler were great. Nate was super responsive and helpful during the quote process and very communicative leading up to the move. I had them load a POD for me and it was pretty confusing what was and wasn't moving - but they were great about asking what should and shouldn't go- and worked quickly and efficiently to ensure that the POD got loaded in a level way that would travel well. It was very apparent that they knew what they were doing! So great to work with and friendly to boot! Can definitely recommend. read more

These guys are amazing. Locally owned by folks with many years of experience. We had an unusual move and the team at Bat City were super quick to respond, talk about the needs, provide a quote, and fit us into a tight schedule. Not only were they flexible, friendly, and knowledgeable... they were very reasonably priced and able to get to us quickly. They showed on time, hustled, provided us quotes for our next project, left it clean, were professional and nice to work with. We have two other moves coming up and will absolutely be hiring them again and recommending them to friends and neighbors. Thanks so much Bat City! read more

Scam!!! Do not hire this company. I scheduled these guys a month in advance. Communication seemed great & I thought I was communicating with an office. Turns out it was one guys cell number pretending to be an office. They were 8 hours late to get to me with zero communication. I had to call and text them 10 times for new etas. When they finally arrived they began loading my second story apartment. 10 mins later the boss Nate walked in and told me he knew I was mad. I said mad? You're 8 hours late! I boarded my dog which was a waste and now my apt is charging me for another day because I couldn't do my walk thru! I said so let's just get going. I didn't yell, I was way calmer than 99% of people. He said fuck this and take all her shit off the truck. They literally took my stuff off the truck and left it in the parking lot. And we're gone without even entertaining and adult conversation This is not a legitimate company. They showed up in a leased rental truck that said "easy peasy" on the side. I've never in my life seen such lack of professionalism. I'm baffled. DO NOT TRUST! read more

WHAT AN AMAZING FAMILY-OWNED COMPANY! When we needed to move right after a winter storm, THEY WERE THERE. Ready to help and move across austin, they were ready on time, able to load up and drop off everything in one trip and treated everything like it was their own. The two gentlemen that helped me in January were super kind and friendly which made the entire experience much better since it was my first time using a moving company. Last but not least, the total cost was very reasonable which helped since we were also trying to put money into our new home. 10/10 would recommend! read more

By far the worst moving experience I've ever had. I have moved 5 times in the last 10 years and have always hired movers and have had mostly good experiences. The movers are courteous, quick and efficient. I've had the same basic amount of furniture through all of these, and have had most of my moves done in 3 hours or less. The movers come, wrap my furniture, load it on dollies and are out the door. This was not the case with Bat City. I was given a window of 4-6 PM. The movers did not arrive until 830. I initially had about 15-20 pieces of furniture and some boxes. They were running so behind, I decided to get a head start and move as many boxes as I could. The movers only needed to load the furniture in the end. This load was out of a 1 story house and took over 2 hours. They could not figure out how to load the truck, they hand carried everything, didn't use moving blankets, or wrap anything. When they finally finished, the truck looked like it had been packed by children. The movers repeatedly said they had been working since 7 AM. While I felt for them, the level of professionalism and quality was abysmal. There were multiple items of furniture that I had to move myself because they "didn't fit" in the truck. I had the same amount of furniture in a 10' pod (this was a 17' truck). When they came to unload, my building had an elevator, and they were loading things maybe 1-2 at a time, instead of loading the furniture by the elevator, then packing as many things as possible in the elevator to save time. Again, they still did not use dollys. They would bring up about 1-2 pieces of furniture every 15 minutes. As a result, the unload took over 3 hours, and they were not done until 1:30 AM. Many pieces of furniture were dirty because they were not unwrapped and the whole process was exhausting. There were multiple times when the movers seemed annoyed or frustrated, and one even threatened to say something to my new neighbor when she complained about noise. I called the owner, Nate, 2 days later to tell him about my experience. At first, he was defensive, but ultimately agreed that the move did not go well and agreed to refund 2 hours of the 5 hours move, which was what was originally quoted. He promised to have this done within 24 hours. I waited 48 to give Nate the benefit of the doubt and then reached out when I still had not received the refund. I have attempted to contact him multiple times with no response. For the move, his team clearly just needs training on a more efficient way to pack. What really bothers me is Nate's promise to make good on my experience, which has turned out to be completely false. On top of that, they encourage you to do Venmo (which I did to get the whole thing over with because the movers said they needed to get Nate on the phone to run a credit card, which was "unlikely" at 1:30). That was a clear mistake on my part because now I can't even contest it. There are so many moving choices in austin. My advice would be to hire literally anyone else. read more

DO NOT USE THESE MOVERS!!! Reason 1, they broke our tv and antique globe. This wouldn't have been a big deal except the OWNER REFUSED TO CONTACT ME BACK! I've called, texted and emailed for 2 weeks with no response. Reason 2, they lied about the day they were going to move me. We were promised Sunday. After pushing it back to 8 pm that night, they finally showed up Monday. Reason 3, I was quoted for 3 people. Only 2 showed up in a run down truck. (It wouldn't even go in reverse.). Reason 4, it cost me almost $200 more than the quote. The workers themselves were fabulous, but way too overworked. The owner is the real problem. DO NOT TRUST ANYTHING THE OWNER SAYS!! read more

Really hard working movers who worked their butts off in the 105+ heat to get me out of my apartment. They climbed 3+ flights of stairs and didn't complain. They two men were very friendly and professional and made my moving day much less stressful than I had anticipated. The manager whom I contacted for the job was also very responsive and professional as well! Thanks y'all! read more

Nate and Bat City Movers really helped us out. We purchased a very large couch for our upstairs living room. Upon delivery, the representatives from the furniture store were not able to get the couch upstairs. We were very upset because we specifically wanted the couch upstairs. I found Bat City Movers on Yelp and Nate replied quickly. They were communicative, professional, efficient, on time, and they were able to easily move our couch upstairs for a fair price. We will certainly use them for all future moves and anytime we need a large item moved. read more

Nate and the Bat City Movers team did an excellent job with my move. They were on time, professional and very accommodating. The move went quickly and efficiently even though it was over 100 degrees. I highly recommend their services! read more

Not coming as promised without prior excuse. Spent lots of time in waiting or preparation. No response back to text or phone call beforehand even after signing order. Be careful to select this company. read more

I was happy. The crew came on time, worked hard with a positive attitude and I had no problems. I would recommend them.

I scheduled moving services with Bat City. I was sent a confirmation email & even spoke to Nate. On the day of the move, Nate & his team did not show up. I didn't receive a phone call or email. I called the office & the cell phone that Nate called me from & was unable to even leave a message. Moving is stressful enough without being abandoned by the moving company you made a contract with. Thank goodness for 2 Guys & a Truck. They are lifesavers. I was able to get service the very next day (today) & they did a wonderful job. DO NOT HIRE Bat City Movers. read more

I had a few things left to move that were to heavy for me and my significant other. Bat City Movers was quick to respond to my call for help. They were able to fit me in their schedule on short notice. The price was fair, they were professional, and took great care of our furniture. We will be calling them again when we make our next house move. read more

The short story: the movers didn't show up for a morning move. When they did show up it took 5 hours to move a one bedroom condo a little over a mile away (both buildings with elevators). To top it off screws were lost for a tv stand. Long story: I requested a mass quote through Yelp for movers. Bat City was one of the responders who came in with a competitive rate and availability for the time needed. I called, speaking directly to Nate and got on the schedule (or so I thought). A few days later I realized I had not received a confirmation email, I reached back out to Nate. I did so through Yelp, double checking I was scheduled. I received a response from Nate saying "you're good to go". Moving day: I was expecting the movers at 9-9:30, once 10 rolled around with not word, I decided to start calling. 4 phone calls later, an email and a text, Nate calls letting me know I'm not on the schedule. Thankfully, Nate said once one of his crews was done with their current move they would head over. Around 1pm the movers arrived. I felt for them and was appreciative as they were not expecting to do a second move. When they began it was clear my pace of work was not theirs. I helped do a lot of the moving just to get it done quickly. I empathized as I knew they were paying for another's mistake. On a few occasions one of the movers continued to apologize and said Nate would work with me on everything. When we arrived at the new place at one point it had been about 30-45 minutes since I had seen the crew. I put my bed together in the timeframe. They finally came up and let me know they had lost the screws to my TV stand, a speciality tripod TV stand. They felt terrible and let me know Nate would have the screws overnighted to me. The majority of my boxes were not placed in the correct rooms; remember this is a one bedroom condo. At the end of the move Nate was going to charge me for the full 5 hours, I refused. I just moved a little over a year ago from a building going up 3 flights of stairs...it took 2.5 hours. This should have taken 3 hours maximum. Nate's response was to meet in the middle at 4. There was no apology for the scheduling mistake. No apology for the time it took. He said "I don't want you pissed off", a response that was unprofessional, unaccountable and simply ridiculous way for a business owner to respond to a situation. I understand mistakes, but after a few it gets a little tiring, in the end the customer is the one who takes the hit. My time was wasted for the day and on top of that it cost me financially. So those screws? Yeah I text him the following day asking for an update...silence. Save yourself the headache. There are way too many other options out there. read more

Nate, the owner, was very responsive with setting up and scheduling our move a few weeks back in July. The day of the move the two guys were super nice and respectful of our stuff. I was particularly worried about certain furniture and it getting damaged, but they definitely understood and were very careful. I made sure and had Gatorade/water ready for them because it was definitely a hot day in July. The guys finished in under two hours and only charged me for that allotted time! I highly appreciated this as some other moving companies charge out the Wazoo for time not used. Hopefully we won't be moving for a few years, but when we do I know who I am calling!!! read more

Nate was incredible yesterday with our multi-stop move! Not only does he offer the best price in town, but he remained flexible as our start time had to be pushed back. He works hard and takes great care of your possessions. I will be telling everyone to go through Bat City movers as they make the dread of moving so much more bearable. Thanks again Nate!!! Seriously guys, give him a call and I promise you won't be disappointed! read more

EXTREMLY disappointed in the service we received when moving from 2 houses into one house. I'll start off by saying, the trucks they sent were beyond too small for the job (both houses) and ended up with a total of 3 trips. After the 3 trips were completed, the job was still not complete. Here we are, beyond a month later, and we have damaged appliances, $5000 mattress that is torn, a damaged stairwell. In addition to the damages, we also are still left with a table that was not reassembled and still sitting on the floor with no legs. A bed and frame that is still leaning against a wall not assembled and obviously cannot be slept in. Missing pieces for me to even begin to fix THEIR mistakes. After many calls and promises to have someone sent out to finish THEIR job that has been PAID IN FULL, no promises have been fulfilled. I've been told many times and have scheduled appointments to have someone come out to finish their job, and nobody has shown up, at least 2 occurrences to date. And I expect there to be more as I now have ZERO confidence in this company to finish a job that has been paid for. We cannot use our dining room table! Do you want that? Do you want a bed that cannot be slept in or even put back together yourself since this company has lost the hardware? This is a joke. I do not recommend them to anyone looking for a mover that will do a job that has been paid for, and fix what has been damage or not completed. It's sad that we've unpacked all of our boxes, but still yet to have a table put back together that the disassembled in the move. Eating on table trays gets old after a month. I've had direct conversations with Nate, and 2 weeks after our last talk, and another no show, I cannot get a reply. I hope to be able to update this review, but right now, nothing looks good and no commitments or promises have been fulfilled. DO NOT USE THIS COMPANY. Nate, you have my number. I've called you multiple times. Call me back, return my text. Fix these problems that you're company has caused and are now my families problems. I am completely blown away by how terrible this experience has been. It's unfortunate I have to give 1 star on a negative review. Marcus and Amanda read more

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Dependable, trustworthy, economical, responsiveness. Nate has a good team to help with our move.

Set up an appointment for an on-site estimate. Guy said he could come Sunday. Waited around, no call no show. Called today to apologize about an appointment he himself set up and did not pull through on. First impressions are important. I'd not bother with this company. read more

Nate, Chris & Cameron were super! Moving in 100 degree weather is so hard but I appreciated their professionalism and they were so nice!

I went to use them again to move my brother in and they no called/no showed. I had scheduled it about a month before and I even confirmed with Nate less than a week before. Then wouldn't answer my texts or calls. Didn't respond to emails either. It's been a month with no explanation or apology. I was left scrambling to find help to move items too heavy for me last minute with a rented truck that needed to be returned. My brother had a broken foot so couldn't help himself. A Dozen calls to movers later someone finally referred me to a company who could help last minute. Redeem moving came through. read more

These guys never showed up and was unresponsive on the day of the move. Very disappointing and frustrating

We just moved in the middle of a heat wave. NW Austin to Hutto and Bat City Movers were AMAZING! Nate was super responsive in setting everything up. The team that came were very efficient. I never felt like they were running the clock. It was impressive how they made quick work of an entire household. Recommend and will use again in the future!! read more

Bat City did a great job with our move. Mary and Nate were great with communication and follow-up. Nate and Matt were very professional. Despite it being a rainy day, and a flat tire on the truck after it was loaded, Nate remained upbeat. There pricing was inline with other similarly rated companies, and there were no hidden/surprise fees in the final bill. I would definitely recommend them to the others. read more

Scheduling was easy. They were communicative and respectful. Showed up fully masked and worked fast. Not one thing was broken or missing. I will hire them again for another move I am doing this month. This has been a stressful time for my family and Nate and his crew made it go amazingly smooth. read more

I had a few pieces of heavy patio furniture that needed to be moved from Bee Cave to Round Rock. Nate was quick to respond, gave a reasonable quote, day of service they were on time and efficient. read more