Go out of your way to shop and support this location. I always get the best , kindest, most welcoming experience here at Windward mall location. I want to highlight a specific employee by the name of Joey. Joey is a treasure , Joey did everything right by welcoming me and offering me to exchange my return for what could make me happy. He made a genuine connection with me and didn't shame me for my return. Joey understands that all customers deserve the best customer service especially returns customers not just big sale customers. Love this store, love you Joey!!! read more

Granted this location can be slow at times like today, there was 2 sales girl standing talking stories while 1 girl at the register. A lady in front of me was looking for an item and was directed by the cashier where she could find item, rather than the lady waiting behind me, as it was my turn to be helped, the lady cuts right in front of me to be helped. Next up was me. I was there for an online order pickup. 18 pocket hand sanitizers and I bought 5 bottles hand soap. I asked the cashier for a larger bag since my purchase got larger but she insisted to pile everything in the little bag. Great! When I leave this bag in my car trunk to drive to the west side, the bag may or may not tip and everything spills out. I then asked her again for a bigger bag! She gave her 50 cents for the bag! What was the big deal? Then she refused my money! This sounds funny, I know it does. But just pure awful customer service! They don't need my business! read more

LIKE ALWAYS!! LOVE IT! AMAZING AND THANK YOU FOR THE SUGGESTION ON THE NEW SPRAY COLLECTION! I decided to buy some of the NEW SPRAY COLLECTION they said is on tik tok. It really DOES SMELL NICE! So I got 4 different ones. Plus I bought Mini Shampoo & Conditioners for $2.95/ea. It's a sale they have for just those & the BUY 3 (minis) GET 1 FREE DOESN'T APPLY to this SALE. Or at least it's what the LADY TOLD ME! However, I'm not too sure if that's entirely true or not. But, if you get away with it, then AWESOME FOR YOU! Ok that's about it! Have a good one and mahalo for reading. Birdie read more

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Got the alert that my free item would be expiring tomorrow so I dropped by. Immediately welcomed by staff, offered a bag, and advised of the specials. Directed to new body care scents, selected one, and started to browse. The sale is amazing, and if I didn't have as much "stock" already at home of my faves, I would have bought more! $5.95 for moisturizing lotions and body washes! Oh my, I had to get some! read more

Bath & Body usually has really good customer service no matter what store I'm at. They've been really helpful at all the locations and this one was no different. I walked into the store and two associates greeted me and asked if I needed help with anything. I told them that I was just browsing. I always buy a ton at the Ala Moana store so I didn't need anything. They were running an excellent promo. All hand soaps were $2.95. Plus, I had a coupon for 25% off my entire purchase. It would have been a really good deal, but I already have too much of their hand soaps. I would have totally stocked up if I was running low. Make sure to download their app to get coupons and to get notified when they're running their specials. read more

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I love coming to this Bath and Body Works, everyone is so nice and they have most of there stuff instock. It gets busy on Wednesdays, probably because of the Farmer's Market, but the cashiers are pretty quick and professional. A huge shout out to Luana for her customer service and patience she had with me with my returns. She was so pleasant, calm & knew what she was doing in a difficult transactions. Luana is definitely a positive asset to the BBW company! read more

I love shopping here. My daughter needed more hand sanitizer. I needed more scented lotion. I also got the matching spray with the lotion. The selection here is huge. The nice lady was helping us. She was super nice and helpful. My daughter picked out her hand sanitizers. It was 6 for $10.i ended up walking around and found lip glosses. It was like a mini Sephora. Haha. Anyway, it was buy 3 get one mini free. I ended up getting two flavored lips glosses for that guy I might be kissing. I got the strawberry pound cake and the cherry flavored gloss. Smells good and it will smell good on the guy I kiss. Everything smelled so nice but I got my favorite scents and glosses. Highly recommend. read more

Bath & Body Works - Using these flavored lip glosses to kiss some guy when I go home. - Cosmetics & Beauty Supply Near Me - Kaneohe, Hawaii

The OG of Aromatherapy! Long before knowing what the essential oils and aromatherapy was Bath & Body Works along with White Barn Candle made our home and personal care a breath of sweet fresh air! How we used to pack our luggage on my way home from the mainland loaded with goods from there was a challenge are bottles uniquely shaped of all kinds I needed to hoard is thankfully a thing of the past as now have them in all corners of the State. This B&BW in Windward Mall is half the size from our town version but somehow manages to have it all is great and probably due to location still may have the hard to find items at times makes it nice for me to swing by whenever I'm in the area. What also makes it unique is they also have the famous gingham patterned eco bag at $2 is great which I never see at the other location so I do always make it a point to pick one up as my mom seems to quickly snatch from me which happened as soon as she saw it lol!! Thank you Bath & Body Works for keeping me sane and sanitized you always have the cutest items though wished along with the eco-friendly world have soaps in larger refillable instead of wasting the bottles in the trash. They do have an app now that works amazing as you can now access your coupons on them instead of toting them around and forgetting them so that the unplanned visit doesn't have to cost you more and get points for reward as if the deals aren't already the bonus woohoo!! Thank you! read more

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Located at Windward mall near the food court, they had a 75 percent off sale of certain items in the store, and other items buy 3 get 3 free. I normally come to this location in Windward mall because the location at Ala Moana center is always so crowded with lines to get in. The mall is indoors so you can come and enjoy the stores even if it's rainy and enjoy the air conditioning and not so crowded malls packed with other customers. On Sundays they have a farmers market in the parking lot if you want to pick up fresh produce or homemade items. read more

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I was so surprise that all my items that I ordered on line was available for store pick up at WINDWARD mall. Save me the shipping and handling charges . The cashier Luana was so helpful and advise me when you see something online and even though it's says not available at the store just cone on down because sometimes it is. Good advise. Thank you again. read more

I haven't been here in over four years, plus they were shut down for a while during Covid. I walked in just to kill time after having lunch since my wife and I used to come here often (esp. during the holidays) to pick up soaps, lotions, and other products for her "goodie bags" for friends and family. The floor salesperson came up to make conversation and offered me a sample of a new body cream that was being introduced to market for men. My skin is usually pretty dry, and even more so when I visit family in Vegas, so I tried a small dab. It was called Bamboo & Surf, and the fragrance reminded me of English Leather or some similar smell; just not as strong. I liked it, so I ended up picking one up. They are super helpful and friendly, even to me as a male shopper (who I don't think is their primary market). They do offer a rewards program, but I didn't sign up (or renew since it's been years). With all the recent store closings (and upcoming, like Macy's), it's good to see they're still open, and I hope they continue on with success. read more

B&BW have sales all the time! The best sales are end of the year like now! 50% to 75% off on select items! You can order online then pickup if products are available. Best is to go to the store and rummage! The stores smells so good with their scented lotions, candles, sanitizers. You can sample their many products as well! The atmosphere is so light, cheery with music and just makes you love to shop in there! The associates are courteous and eager to help! They have an app to earn points and get rewards! Now run there! read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Kaneohe, Hawaii

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My first knowledge of Bath & Body Works (BBW) was back in the early 2000's when colleagues in my previous office traveled to the west coast and they would bring back omiyage. There were 2 stores that my colleagues and I would appreciate receiving gifts from: Trader Joe's and BBW. Most of the females in the office would receive assorted hand lotions and hand soap in many scents. As for the guys, many times we received vanilla, which I grew to like. Also, when I visited and stayed with my buddy in Long Beach, I noticed in their home they had BBW hand soap. BBW is the largest chain of bath shop products here in the United States. It has expanded to other continents where consumers buy merchandise such as soaps, moisturizers, gels, scrubs, sanitizers and candles. When leaving the store, fans of BBW will recognize their signature checkered box with bright pink square logo on their bags. I recently came to Bath & Body Works (BBW) because I needed to pick up a whole bunch of small gifts to give to the females in my office. With over a dozen females to buy for, I wanted something that is practical as well as economical. My part time job has me in the Windward side a lot so this BBW at Windward Mall was ideal. Also, with the craziness at Ala Moana Center, I wanted to avoid circling around and around just looking for a parking stall. Located on the first floor of Windward Mall just close to the food court, this BBW opened in October 2015 and is quite a large store. As you walk in, you'll see displays nicely stacked and sorted by product. I immediately found the hand soaps and it was just a matter of which scent to get. Being the holidays, I saw a whole bunch of holiday themed scents that were interesting but I decided to play it conservative. For convenience, large blue mesh shopping bags are available as you walk in. I find this option more user friendly as it's easier to carry when walking around the store. Being this was the last Sunday before Christmas, this store was sure rocking. I saw two cashiers in the front but didn't see any associates walking around assisting customers if they had questions. As the older I get, I've come to realize I don't care for shopping so to minimize my shopping time, I grabbed 7 pairs of two scents and an oddball to make my list of 15. It was quick to check out as the cashiers were efficient in assisting the customers with their purchase. I was somewhat startled when the associate asked for my telephone number and despite not shopping at BBW for YEARS, I was still recorded in their system. With Hawaii's law on bags, I gladly purchased a bag for 15 cents. Because 15 bottles of hand soap has weight, I didn't mind paying for a second bag to double bag but the associate automatically did this for me without the additional charge. Overall, a very productive Christmas shopping this year as I accomplished a part of my list at BBW. It was a pleasant experience and see myself coming back again. 2019 #115 read more

Bath & Body Works - Their company logo. Checkered boxes with hot pink square. 15 cents per bag in compliance with Hawaii State shopping bag law. - Cosmetics & Beauty Supply Near Me - Kaneohe, Hawaii

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Kind staff, helped me find some lip balm and hand lotion recommendations. Nice location, had a good sale going on! They have quick pay options too, lots of new food scents. Stop in! read more

Bath & Body Works - Store front - Cosmetics & Beauty Supply Near Me - Kaneohe, Hawaii

Went to Bath and Body to pick up some hand soap and hand sanitizer. Very pleasant and helpful workers through out the store. Stay safe and wear your mask. read more

Great customer service by Alyshia on the floor checking on customers and let me know about fall sale items. Half off my fall candle. Super happy thank you!!!! read more

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One of the necessities during this odd time is soap and sanitizer. For the last few months each has had ups and downs, but we were well stocked. I personally only buy these items from Bath & Body Works as the smells are bright and fresh, and the label art is festive and colorful. Bath & Body Works closed all their Hawaii stores for about three months, finally reopening in mid-July 2020. By this time we were in need of more; shipping from their site incurs a large fee, so it was something we didn't want to. This location, at Windward Mall, reopened with little notice, but everyone seemed to know. On a Saturday afternoon we arrived to shop and were met with a line. As we needed their items, we resigned to wait. Our experience was overwhelmingly positive. The store had an organized queue set up in the atrium of the mall; plenty of space to social distance. The other customers all followed the directions and the line moved quickly. They placed a limit of 10 people in the store at a time; it felt spacious and easy to shop. The staff was well trained and ready to assist, cleanliness procedures were everywhere including wiping down the counters after each customer. Bonus points for already having multiple sinks and every soap to use. In general, I love Bath & Body Works for their sales. This visit we took advantage of the 6 for $26 handsoaps and 5 for $8 hand sanitizers, perfect size for the car and on the go bags. They were also running a $10 off 3-wick candles (which we also love) but I passed on these this time. All in all, it's a nice location of the store with multiple entrances, bright lighting, and ease of flow to browse and checkout. read more

First time here in many years and everyone was so friendly! They had a great Black Friday deal buy 3 get 3 free and an extra 20% off for being in the club. I signed up a long time ago but stopped receiving mailers and emails. They told me that they would still honor the 20% and would sign me up again. How nice of them! My mom got lots of presents for her friends. What a great experience! read more

I love to shop at this bath and body works in windward mall because I never have to stand in long lines like the ala moana or pearlridge stores, and it's never crowded even if it's a smaller store. They have more items on sale at this store and love the scents of certain wallflowers, hand soaps, lotions, body washes, etc. If you get their emails, the discounts are even greater. The cashier and floor people are always friendly and helpful. Lots of parking since it's in windward mall. read more

Bath & Body Works had a great sale this weekend. $2.50 on all soaps and $10 off all 3-wick candles! I haven't seen their Rose Collection before. And I have to admit I'm not usually a fan of rose scented lotions, but Bath & Body Works really is in a league of their own. They managed to make a beautifully scented Rose Collection. I had to buy the Rose 3-wick candle, Shea body lotion, and soothing bath milk. The scent is out of this world. It's sweet and creamy, with a subtle rosy scent that is absolutely amazing! I also picked up a car freshener set. Got a black clip on and 3 fragrance pods: Black Cherry Merlot, Sweet Pea, and Watermelon Lemonade. My car smells sooo good. read more

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I'm glad there's a bath and body works on the windward side, so I don't need to go to ala Moana or pearlridge and fight all the crowds. This location has everything, it is smaller than ala Moana but it will have everything you need. The workers do come up to you and ask you more than once if you're finding everything ok. They even approachhed me twice not even remembering they came up to me already haha. Anyway, there's always good sales and you will be able to get the actual item because this location doesn't get crazy busy. I only give 4 stars because they no longer let you pay your Victoria secret credit card here. They are sister stores so you can use your VS card to make purchases here. read more

A welcome addition to Windward Mall, Bath and Body Works arrived October 2015! Located on the Lower Level at Center Court next to the escalators, this large shop looks and feels like the other stores on the mainland! There's no need any longer for Windward residents to drive to Ala Moana for that special gift or to stock up on their favorite hand soaps or body lotion! There are regular items as well as clearance and new, seasonal scents. There are the latest hand sanitizers, candles, and home accessories. The service is friendly, helpful, and efficient! The store is clean, well stocked, and bright! Make sure you get on the mailing list for special announcements and coupons for extra savings! Enjoy! read more

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WELCOME to Windward Mall, Bath and Body Works!! Bath & Body is whats missing every time, I shop at this mall. I know that all windward residents must be so happy!! This is how I'm feeling, and I don't even live on this side of the island. I'm happy there is a Bath and Body, which means, I don't have to make an extra stop to another mall. Bath and Body Works is located on the first floor of the mall, near Starbucks. The shop is a decent size, the store is very organized, there is even a sink to try out the soaps. The cashiers are located in the back of the store, with only 3 cashiers. The line was getting long and I can see the cashiers are working hard to get the line moving. The cashiers and employees are very friendly. New Holiday scents are available now. I purchased Fresh Sparkling Snow, Frosted Winter Woods, & Orchard Frost in antibacterial soap and body wash, perfect for the holidays coming up. Anti-bacterial soaps are 5 for 18.00 or 7 for 24.00 The signature collections are buy 3 get 3 free I am not sure when promotion ends. Don't forget to get a coupon from cashier for $10 off $30. I was happy to find this in my bag. Take your time and smell all the scents here, I really enjoyed this part of shopping here. Its going to be hard deciding what scent to get, they all smell so good!! *Please sign up for emails, this is very important/ for coupons, important updates, and upcoming sales This Store makes the 3rd Bath & Body on this island, and grand opening just in time for the Holiday season. Happy Shopping Everyone!! read more

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It's crazy how long most shoppers could spend in this place. I love the way this shop is set up, so much to look at and hard to concentrate on one product without your eyes wondering. I came to Windward Mall with my mother, I left her in the food court to finish eating and wanted to get her something simple from Bath and Body Works just as a small gift since it was mother and daughter day. I told her I'd be back in just a few minutes as I already had in mind what I wanted to get. Figured I'd be in and out in a jiff! Well, im at B&BW, I saw the product that I wanted, held on to a couple of bottles, making my way to the cashier and next thing you know it, I'm browsing aimlessly. A half hour goes by, and I'm like the farthest away from the cashier with a basket full of stuff. After I realized I need to get back to her quickly, I began to do a process of elimination with all these products, which all pretty much serve the same purpose. I purchased a decent amount of stuff for the both of us. My favorite product is the Boardwalk Vanilla Cone, and Vanilla Buttercream hand soap and the Sweet Pea sanitizer gel, oh and the PocketBac sanitzers. Anyway, finally got back to mom, she looked a little irritated, but she was very happy when I gave her a bag full of these goodies from Bath & Body Works. She said "oh, I love these!". It made our time together just a little more special. read more

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My 5 star review is for the blonde SA Sarah. She is so kind and helpful. I have been in this location several times recently and Sarah has great customer service skills. This location's staff always has a nasty attitude when I exchange or return an item. Mind you these are NOT used or old items I am returning or exchanging. Sarah is well aware the policy and is happy to exchange to make sure I am happy with the product. She was also extremely helpful to me today finding the right hand soaps! Cheers to you Sarah! You sure know your stuff! BBW would benefit from more employees like you! read more

Short lines Quick in and out for what I needs The store is smaller, so their inventory isnt the best but for traditonal things that I run out of, they are so easy! Their prices are so cheap especially during the sales Sign up for the mailing list for the best coupons And obviously their once a year Candle bonanza is to die for!- 1 day a year they sell all the candles for 9$!! It used to be 8$ in 2018 Thats when ive seen this place the most packed! It is really easy to waste time here because all the amazing products and obviously all the scents! Super clean and organized! read more

Bad customer service. They don't answer their phone at all. Just want to know if you're scented portable hand sanitizers have been recalled? Are they poisonous? read more

Besides the fact that this store is pretty stocked up, I don't understand how people have reviewed this location with good customer service. I walked in... no greeting. I literally had no acknowledgement the ENTIRE time while walking around. There was only one other couple walking around at the same time. I grabbed a shopping bag myself (usually they ask you if you need one). I also walked by TWO workers who were standing next to each other venting about something while dropping some pretty heavy swear words out. Ladies, that should be done OFF of the sale floor. Usually, they'd stop conversation and acknowledge the customer. NOPE! The only reason I purchased here was because of their sale. The customer service was absolute TRASH. They're deserving of two stars for their stock... that's it. read more

Called in asking if I could use a coupon and was told yes. Came in after surgery still struggling to walk to support local instead of buying online. Christy the supervisor said I can't use it and even though I can show in my call log that I just called she refused to honor what I was quoted. She was extremely abrasive & border flat out rude in front of my kids and other patrons. So, I left without my purchase. I will not shop in that store again. I'll buy online or drive to another store where they respect and appreciate business in Covid. It's sad because they're not customer oriented. They don't even have clear "line starts here" signs and everyone was confused. If I could give zero stars I would simply because of Christy's attitude. read more

Good customer service, but it can be on the verge of being annoying. I feel like I am physically blocked by employees when I enter the store. I know they are just greeting us..but it can be too much. The store is already crowded enough...I don't not need 5 employee approaching me and getting in my space. I simple "welcome" or "hi" will do. They do not need to know my life story. I just want to be left alone to shop. The products are great!! read more

I HATE that I can't shop without being approached by several employees. I am not an idiot and I know what I want. I'm clearly trying to pick out a candle. I like to be left alone and it's really annoying read more

So bath and body works has so many different scents to choose from as you can imagine and today at the mall they had their up to 75% off selected items !! Omg Anela was my salesperson and very helpful got all my necessary items everyone was friendliness amazing how the whole staff is friend and energetic to work there . Clean organized shop definitely will be back to this shop read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Kaneohe, Hawaii

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Very attentive and nice sales floor people. Although, everything wasn't in stock, I had a good experience. The way workers treat their customers is extremely important. read more

This bath and body works location has an amazing sales team. They are hard working, personable, and cheerful. Not to mention unbelievably helpful. I walked in there on Thursday April 19th with a great request. I needed 20 gift sets of some sort and it needed to be a certain amount of money spent on each for an event at my church. Tina took point on it and the sets were a great hit. I was in and out in just a few minutes. Tina and another associate did all the work and I went back to my church and got all the credit..lol Thank you bath and body works you guys are high class all the way. read more

Excellent customer service and good deals. Need mask to get w try and limit of 6 soaps. That way there's enough stick to go around. Good deals when 75% off! Special shopping hours for elderly. read more

Came back to try to give them another chance. I guess I am a glutton for punishment. Only ONE person on the floor doubling as a cashier. There didn't seem to be much of a variety of items like the other stores. I think it's because of limited space. The reason they went down to ONE STAR is that when I was checking out, the cashier didn't greet me, just held out her hand to grab my shopping bag. There was no other interaction other than to ask if my email was on file. I didn't even get a, "Thanks for shopping with us." She handed me my bag & said, "Here you go." What? Seriously? I really hope the store managers see this because I think their staff needs to be retrained on customer service. I could easily take my business to the other B&BW or another store. I would GLADLY pay extra for great customer service than rude behavior. 18 read more

Love that this store came.to Kane'ohe! Great to get gifts all year round. Love the lavender honey body wash and holiday hand sanitizer. Also like seeing friendly local faces always helpful and cheerful at the store. read more

Kennidi was super great Nice and help full . She had a pleasant smile and a great helpful personality. Everyone else was equally great shancidy was great at the register. She not only maximize our buying power but also moved more products for the store. Anyone looking for a great experience and want to smell super fantabalis go see all the great wonderful workers at bath and body at Kaneohe mall u will walk away with a great experience and a bag full of great products. Aloha thank u kennidi read more

Came in on a weekday to snag my favorite scent: winter candy apple. The store was well lit and nicely organized. I'm just happy they have a windward location! One of the sales associates, Carla, greeted me and immediately started to help me pick out my products, and also gave some of her personal favorite recommendations. She observed that I was with my (fussy) toddler, so she offered to hold my items up front at the register until I was done. She was even kind enough to pick some items off the floor for me and walk them over to the register herself. In general, Bath & Body Works have really good sales. Sign up for their email list and you get extra coupons. Carla helped me break my transaction down so that I could get the best deal out of my coupons and save more money. Store was clean, customer service was excellent--I definitely don't mind coming back to this location! read more

Thanks Hunnie for great customer service today! Very cheerful and helped me find the items I needed.