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Bath & Body Works

4.2 (6 reviews)
Closed • 11:00 am - 8:00 pm
Updated a few days ago

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9 months ago

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1 year ago

I just love this place! Staff are always friendly and helpful! The products are amazing!

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1 year ago

Emily and Maddie were absolutely amazing true masters of their craft. I will be returning to this location.

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9 years ago

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7 years ago

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10 years ago

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Bath & Body Works

Bath & Body Works

3.9
(19 reviews)
7.0 mi
•$

All bath & body works are pretty similar in setup and display, especially during the holidays or a…read morenew season. This location and almost every one I've been to obviously smells delicious! But they are all also very clean and organized. Staff is so friendly and helpful here. I had a great experience overall. My go to's are hand soap for the restroom and I love their bigelow overnight gloss and their other lip glosses.

I'm going to review them only from an online order in store pick up perspective. First, ordering…read moreonline when you know you're going to be out and about and can pick up in a few hours is super convenient. The only downside is you're limited to the inventory a store has on hand. Otherwise, you'll have to go the shipping route. Every visit, everyone has been welcoming and polite. They don't ever miss the mark there. For the most part, my order and pickup works out. You have 5 days from purchase date to pick up the order. My last order, I received an email saying "thank you, you've picked up your order" kind of deal after 2 days. I normally pick up within 24 hrs but life was life'ing. I call the store and honestly no one really knows what happened to my order. I'm assuming it was accidents given to someone else. Normally, not a big deal - unless it's the scent you really want and there aren't anymore. I know accidents happen and I certainly could have gotten a refund but I was out of the product and so I needed to leave with something. The manager was apologetic & helpful. While they couldn't get me the same scents, she did pull some for me. That's cool but when you purchase these items during a sale, they offer select items and not any scent of your choice. That's the only step I would have preferred in the customer service experience. I should have been allowed to choose whatever scent I wanted since it wasn't my error. But since, I could have just taken the refund, I'm only taking one star because I would have been inconvenienced if I had taken the refund AND, the select scents are not the scents I would have preferred. Despite that, it's a typical BBW with good service and all the products we love.

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I'm an aromatherapy kind of girl
I'm an aromatherapy kind of girl
Bath & Body Works
I'd love to have a version of this wall art at home

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I'd love to have a version of this wall art at home
Bath & Body Works

Bath & Body Works

3.2
(13 reviews)
10.5 mi
•$$

Came in to exchange a Wallflower plug that I used one time and found to be defective. It was…read moreleaking out the side and burning at the top. I was told that under their "new policy" it couldn't be exchanged because it wasn't considered gently used, and the staff member was rude about it as well. What makes this even more frustrating is that they had the exact same plug in stock, just in a different color--so it's clearly not an old or discontinued item. Thankfully, I didn't waste my money replacing it here. I'll stick with my usual location, where exchanges are handled professionally and customer service is consistently helpful. After this experience, I'm not surprised to see reviews mentioning rude behavior--unfortunately, it seems to be a pattern at this store. It's disappointing, especially since other nearby locations have no issue honoring this same policy. Go visit the stone oak or northwoods locations instead.

Frankly I don't understand how this Bath & Body Works has such a low rating on Yelp. I've been…read morecoming here for years and the staff has always been amazing! Some things to keep in mind before visiting this location is that it is much smaller than your usual mall size Bath & Body Works location and it can get packed! I've literally seen them with lines out the door, but the staff always does their best at get the line moving as quickly as possible. Some pro-tips before coming here is to park on the back of their store. There are plenty of available parking spots, plus also a few chargers for electric cars. That way you avoid all the traffic from the other stores at this shopping center. Also, before checking out make sure to have your rewards number ready so you can earn all your points. Don't like to shop in store? No problem! You can buy everything online and just pick-up at their counter.

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Bath & Body Works
Peach items
Peach items
Wall flower

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Wall flower
Ulta Beauty

Ulta Beauty

2.8
(45 reviews)
7.0 mi
•$$

Had a free Birthday Eyebrow Wax with Makenzie finally after jumping thru a few hoops. When I had…read morecontacted Customer Service the first time thru the chat option, I was given a promo code to use in the store. When I got to the store, I was told the code wouldn't work even though I was assured it would as the store said they needed a bar code to scan? Selena, the Experience Manager told me to call Customer Service and speak to a live person. I went back to my car and spoke to a rep and at first the rep didn't know what I was talking about and thought it was in select stores. I explained the memo that was given to the employees who said it was a Pilot Program and that they needed a Bar Code. He said he couldn't email me a bar code and could just give the same type of promo code given in the first Chat. I asked for Corporate's email or phone number but he couldn't give me one? I went back to the store and explained it to Selena and she offered to call Customer Service and explain it from her end. She said it's a hit or miss with the ones answering the calls. She was awesome intervening for me and was put on hold a couple of times til they figured out on their end, me talking to the phone rep and handing it back to Selena. I think this took about 20 minutes while Selena was even multi-tasking! I was so impressed at her going above and beyond to help me out, have a positive, patient and upbeat attitude while we talked about The Spurs making it to the NBA Finals in between holds on the call. It took the edge off the situation. She was able to work it out and accommodate my Comp'd Brow Wax. Now that's stellar Customer Service!!! Thank you Salena!!! :-)

I had not been to ultra in a long time and I didn't know or didn't remember that they actually have…read moresalon services at most ulta's. I got a haircut and Lily did an amazing job! She's the sweetest and so good at her magic with hair! Pricing is very reasonable as well. After I cut my hair I shopped around for a few things. I could spend hours here lol but thankfully I didn't bc it was New Year's Eve. Service overall was great, staff is kind and helpful.

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Ulta Beauty
Ulta Beauty
Ulta Beauty

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Bath & Body Works - cosmetics - Updated July 2026

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