Came in with some car questions and Andrew was quick and professional. He was able to help me make…read morea decision on the correct part to purchase. Andrew is a true asset to the store. Thanks Andrew Your Awesome. Safe Parking Lot and just got repaved so you have a smooth drive. Overall a very safe area. I would definitely trust this store to help you with DIY car maintenance and fix and repair jobs.

This has to be one of the worst auto stores. Good luck getting any customer support or help, they…read morewon't even ring you up at the counter. I ended up just walking out. I see there's a corporate account that's replying to Yelp reviews, instead of replying to Yelp reviews you guys should audit your store and district manager for poor performance.

Screen Card So, long…read morestory short, I broke the screen on my Samsung S23 Ultra at the gym to the point that it was completely unusable. Once I got home, I put in a claim with my phone insurance through my provider (Xfinity Mobile), and they gave me an option to replace the phone for $99 or to get it fixed for free. Now, I've heard replacement screens can be not as good as the originals, but on the other hand, "free" just happens to be my favorite price--so I took a chance and put in for the repair. This Batteries Plus (B+) was the closest official repair shop in my area, so once I put in my claim, they sent me a link to schedule my appointment, and away I went. The Good: * Tons of appointment times available, and they were totally fine with me moving it up once my schedule cleared up. * Street and lot parking * Fantastic customer service by the three different gentlemen (sorry, I didn't get names). They were fast, reliable, and polite. I was in and out with the drop-off in less than 5 minutes. * Not only are they polite, but they're super fast and they had the parts in stock. They quoted me 1.5 hours, but it was done in less than one! * The screen seems as good as the original, and they claim they use only factory original Samsung parts for the repair. The Meh: * The website to make the claim kept wanting to send text message verifications. Well, if I'm putting in a phone claim then why would you assume I have access to it???? 0_o Not B+'s fault but just needed to vent that. The Ugly: * Breaking your phone is just the worst. -_- Conclusion: Don't be an idiot like me and break your phone, but if you do B+ is here for you!

Updating this initial review after the business took my negative review down…read more Updated review: 1/5 stars I shared my email address with this company, I made sure the "send me spam" box was unchecked. They have sent me lots of spam. Articles about how to check my batteries, about when to replace my batteries, supporting the troops, golf kart battery sales... Second Review - 1/5 stars (This was a duplicate review - my bad, I didn't realize you should edit vs post new reviews - it was taken down by the business. In other words, they are checking Yelp, but are not stopping with the spam) Nonstop spam. Really a bad move - I buy lots of batteries. (I have 5 cars and a lead acid power grid for my burning man camp. They were my sole battery vendor, but have abused my personal details, which I foolishly shared - to buy batteries from them! - to such an outrageous extent that I'm done. Initial review - 2/5 stars Aggressive spamming of personal details Really a shame - good products, courteous and knowledgeable staff. But if you give them any personal info they spam the daylights out of you. I have bought all of my serious batteries from them for about a decade (cars, burning man solar system) - yet they jeopardize that relationship by spamming me To the business: I sincerely hope you stop sending marketing email to anyone who shares their details with you. I share PII with you to do business, not so you can sell it. I don't care what your privacy policy says, I have a "no $ to spammers policy". I also hope you stop taking negative reviews down and instead consider the feedback. I will share that I picked up my most recent order sometime in Q1 2026 and I will be happy to remove this review a year after I receive my last marketing email from you. Also: I've talked to other businesses who had an error in their customer database settings that was sending marketing email to every email on file, perhaps this is why you are spamming me. I'm making a 7,000 WH battery for burning man this weekend, and I regret that I am unable to consider you as a vendor for this purchase. Perhaps next time.

They helped me find a replacement bulb for one no longer made in California. When the first place…read moredidn't have the right bulb he called around and had them put on hold for me at the Arden location.

I run the electric and plumbing section in Ace Hardware in Mountain View. Often people will come in…read morerequesting certain electric bulbs that we don't carry. I then suggest that they go over to batteries and bulbs and they will probably either have it or they will get it for them a couple years ago I stopped in batteries and bulbs and talked to the owner and was very impressed with the way he does his business so hopefully he is still in business!!

Tom was great to work with! Estimate visit was thorough and explained quite well. Up-front pricing,…read moreno surprises. Knowledgeable, experienced professional. Went the extra mile to ensure work was safe, completed to satisfaction. Would definitely work with him again.

From the owner: Solar Battery Backup Systems Green Energy Certified…read moreSolar Battery and Inverter Certified Generac Generator Dealer Sales - Service - Installation We stock Generators and Automatic Transfer Systems 25+ Years Local Contractor from Santa Cruz We Pride ourselves on Customer Satisfaction

The staff is knowledgeable and was helpful with all my questions and more. The quality of the…read morebatteries is the best available and the warranty is good anywhere in California. Prices were excellent and I will be back there for another battery for my other vehicle for sure!

Based on my experience with the May Ave. (Santa Cruz, CA) store, they're friendly, helpful & handy…read more They also accept used auto & motorcycle fluids like motor oil for recycling. They also refund a core charge for old batteries, even if you didn't buy them there (this may be state-mandated, but O'Reilly's doesn't balk at accepting them). In the past they tell me some jerks would take advantage of that service by including stuff that can't be recycled, ruining the entire vat, so they make a reasonable effort to avoid that. It seems Amazon & big box stores may have made the prices at O'Reilly's (& other brick-&-mortar stores) more competitive in recent years.

Friendly staff, although nobody greeted me when I came in. I had to look for someone. They didn't…read morehave what I wanted. But an incredible selection in car care products for sure well stocked. But the people working there would rather chat behind the counter, then come out and find out what people are looking for. Oh well. There's lots of other car parts places in town.