Nobody answers the phone. They always seem closed during business hours like they go home early…read moreeveryday never wind up buying anything there.

They had the rare camera batteries I needed and the help was professional and nice! Easy to get to…read moreand lots of parking

Came in with some car questions and Andrew was quick and professional. He was able to help me make…read morea decision on the correct part to purchase. Andrew is a true asset to the store. Thanks Andrew Your Awesome. Safe Parking Lot and just got repaved so you have a smooth drive. Overall a very safe area. I would definitely trust this store to help you with DIY car maintenance and fix and repair jobs.

This has to be one of the worst auto stores. Good luck getting any customer support or help, they…read morewon't even ring you up at the counter. I ended up just walking out. I see there's a corporate account that's replying to Yelp reviews, instead of replying to Yelp reviews you guys should audit your store and district manager for poor performance.

So this is my second review for Batteries Plus as this time I needed a key fob to be programmed to…read moremy vehicle after losing a set of keys. Joey was patient and professional and both the fob and internal key within the fob work without a hitch. I purchased the fob itself online and brought my own battery - not a problem. The programming itself was reasonable in comparison with other local quotes. Most importantly, it was done in a timely manner and it works! This is a small storefront that would be easy to miss . There is free parking in the back. If you need a new key fob, car battery, watch battery, any sized light bulb, etc... run on over. The quality of the products is good and the service is top notch. Thank you, Joey, for helping me remedy the loss of my car key.

Aggressive spamming of personal details…read more Really a shame - good products, courteous and knowledgeable staff. But if you give them any personal info they spam the daylights out of you. I have bought all of my serious batteries from them for about a decade (cars, burning man solar system) - yet they jeopardize that relationship by spamming me

They helped me find a replacement bulb for one no longer made in California. When the first place…read moredidn't have the right bulb he called around and had them put on hold for me at the Arden location.

I run the electric and plumbing section in Ace Hardware in Mountain View. Often people will come in…read morerequesting certain electric bulbs that we don't carry. I then suggest that they go over to batteries and bulbs and they will probably either have it or they will get it for them a couple years ago I stopped in batteries and bulbs and talked to the owner and was very impressed with the way he does his business so hopefully he is still in business!!

Tom was great to work with! Estimate visit was thorough and explained quite well. Up-front pricing,…read moreno surprises. Knowledgeable, experienced professional. Went the extra mile to ensure work was safe, completed to satisfaction. Would definitely work with him again.

From the owner: Solar Battery Backup Systems Green Energy Certified…read moreSolar Battery and Inverter Certified Generac Generator Dealer Sales - Service - Installation We stock Generators and Automatic Transfer Systems 25+ Years Local Contractor from Santa Cruz We Pride ourselves on Customer Satisfaction

The staff is knowledgeable and was helpful with all my questions and more. The quality of the…read morebatteries is the best available and the warranty is good anywhere in California. Prices were excellent and I will be back there for another battery for my other vehicle for sure!

Based on my experience with the May Ave. (Santa Cruz, CA) store, they're friendly, helpful & handy…read more They also accept used auto & motorcycle fluids like motor oil for recycling. They also refund a core charge for old batteries, even if you didn't buy them there (this may be state-mandated, but O'Reilly's doesn't balk at accepting them). In the past they tell me some jerks would take advantage of that service by including stuff that can't be recycled, ruining the entire vat, so they make a reasonable effort to avoid that. It seems Amazon & big box stores may have made the prices at O'Reilly's (& other brick-&-mortar stores) more competitive in recent years.

We ended up here because it was the nearest place we could find to our hotel which wasn't that…read moreclose. But I was just happy that we found this O'Reilly's open and there to help us. The battery in our vehicle was dead at a crucial point of our vacation. But they had the type of battery we needed, so I was happy and thankful for that! Joe K, however, was pretty positive that his present battery was somewhat new and wondered why it lost it's power that quickly. Brandon was the clerk who helped us out. He was nice and helpful giving all the information needed for replacing a battery and returning the used battery for recycle/disposal. Unfortunately, we had a friend drive us to the store, so our vehicle wasn't present for the exchange. Joe requested if it was possible to look up his information and see if his previous battery warranty was still good, but Brandon didn't seem to know how to look him up. So the purchase had to proceed no matter what. Even though this delayed our vacation schedule, things worked out well enough to continue our next destination to Monterey, and then the return back home. Just glad we had an easy fix, and that Sacramento has an O'Reilly's Auto Parts store conveniently close to our house! The mystery of the dead battery will have to be investigated there......

What can I say. I broke down at the store and my truck wouldn't start. Fortunately I had a fried…read moregave me a jump start. This is the best place ever for Batteries. I came here because my batteries for my Silverado diesel truck were drained due to the cold weather and were shot and weren't chargeable anymore. The tech who helped was great and quickly brought out the batteries I needed, gave me the price, INSTALLED and SUPER fair price!!! I was in and out in no time!! KEY NOTE- I had no tools and it was raining so this place really saved me and got me back on the road! Thanks Guys.

This is the best Battery dealer in the area. Bobby Land and Carlos are consummate professionals…read more Only issue I have is Bobby is an SC fan LOL. Bill --- Aptos