We had a duck mother & 10 ducklings stuck in our complex backyard. They couldn't get out so we…read morecalled SWACA who answered promptly & officer Bertrand arrived within 1,5 hrs and helped the little family to get out of the complex. What a fantastic ending :D

My experience with Animal Control officer Beltran was excellent. Mr. Beltran was very…read moreprofessional, friendly and was very helpful in resolving my problem. I would always choose Mr. Beltran if I ever need help from Animal Control in the future.

I just picked up my chinchilla son from boarding here at California Chins. I am very happy with the…read moreservice I received and my son seems to have had a great time during his 4-day stay.They are very transparent about their pricing on their website, which seems fair for what is offered: an enriching cage, a metal running wheel, great selection of food (buffet style), fresh water and treats. I didn't need to bring anything except for my little boy. The lady owner helped my son remove his fur ring, informed me about the pellets they use (from Germany to closely mimic the natural chinchilla diet), and I truly appreciate her assistance and carefulness. I will definitely be returning for boarding/grooming and hope to adopt another chinchilla from this rescue in the future.

This place claims to be a rescue but they are actually breeding chinchillas for sale. They take…read moreterrible care of their chinchillas, which as a result are all infected with Streptococcus zooepidemicus, a zoonotic disease. Animal control has been called on these people multiple times for neglect. Please don't support this organization!!

Update: Barkley gave us 12.5 wonderful years and losing him was tough. Sonny just turned 12, but…read morethis resilient senior pup is still as energetic as ever despite losing his brother. We are so incredibly thankful for this organization for giving us such wonderful pups. They have made our house a home for over 10+ years and we never had any issues with health or behavior until their older age (11+)

I saw my little Rosie (Yorkshire Terrier) listed on Petfinder a couple weeks ago and I sent an…read moreemail, then called to follow up. They asked some questions, I came in to meet her and talk with them... and just a few days later I was able to pick her up! She is beautiful, healthy and full of energy. I am also happy to say that the process to adopt her was so quick, easy and smooth!!! (I've tried working with some other organizations that did not seem organized to say the least) Loree and Lanae were the ones I worked with and I just want to say thank you so much!!!

We adopted Chase (now Ansky) from Pets In Need Palo Alto. Ashley was our POC and she introduced us…read moreto the pet, walked us through the process, explained everything post adoption-- and made the entire process much easier! We are also taking him to the Pets In Needs' vaccination clinic, as advised by Ashley.

Staff and dogs were great and friendly! I had a great experience:) I got everything I needed for…read morethe doggy day out. Leash + seatbelt attachment for car, water bottle, and treats.

I boarded my toy poodle at this facility for 9 days when I was traveling for work this month…read more The staff are professional and caring, and sent photos of my pet when I requested them. I was also able to view my pet on the webcam app whenever I wanted to. Pros: They have a human sleeping with the dogs at night. They separate the big dogs from the small They offer a daycare package Cons: Boarding at $100/night adds up for extended stays Overall, I recommend the place! My dog looked happy and well fed when I picked her up.

We've been taking our girls to Sweetdoggies for 7+ years now, they take great care of our pups,…read morenever any issues and easy overnight slumber party accommodations - definitely doggie approved !

Great plaza area (indoor outdoor) space. You don't have to worry about the weather. Great for dog…read moreevents.

I'm so glad this space exists and I s available for my pup. Thank you all for making this happen…read more We have enjoyed visiting.

It was a wonderful experience. Out of all the cat places I've visited, I connected with these cats…read morethe most. It was the first time that I wanted to take home a kitty. Compared to other places I've visited, some of the kitties here had more attitude. We shared room 1 with two other girls. They were slightly frightened by the orange kitty because it kept making hissing noises. The kitty also got into a cat fight with two other kitties. Cost $20 per person with reservations. This place is quite small, so they don't have room for you to hang out before your appointment. It's best to arrive on time. 50 minutes passed by quickly. I would visit again in the future.

We had an amazing time at the Itty Bitty Kitty Cafe! The rescue is very well operated with a great…read moremission. The cafe has an incredibly warm environment. The owner, Laurie, and the other volunteers were extremely knowledgeable, helpful, and organized. We saw people of all ages (young kids, teens, and adults) having a great time. There are two playrooms filled with up to 20 kittens each. There was plenty of seats, toys, food, etc. Note to wear/brung socks when you visit! We forgot but they had the cutest socks available for purchase. We cannot recommend this cafe enough and hope all of these kittens get adopted soon!

I had been looking online for different animal rescue shelters to adopt a puppy. I tried emailing…read moreand calling a bunch of different places around the bay area, and they either took took weeks to respond, or didn't respond at all. A lot of times, the staff who I did get ahold of was really unhelpful. Enter, CARE Pets. They responded quickly and answered all my questions and I was able to see my puppy within a week. I was glad to hear that CARE pets fosters all their pets and then brings them to the adoption events on the weekends. JoAnn, who fostered my new puppy, was extremely helpful and walked me through the whole adoption process via email, then in person. All the staff and volunteers there are really friendly and they have a lot of cute dogs to adopt! And I love how if an owner is unable to take care of their pet anymore, CARE pets asks the owners to bring the pets back and not to give the dog away or give it to the pound. That makes me feel great about all the dogs that they manage and look after. If you're looking to adopt a puppy in the South Bay area, I highly recommend CARE pets!

I cannot say enough nice things about the people involved in this organization…read more We adopted our dog from here 5 years ago. We try to bring him in to visit his former foster mom every year or two. The people who foster these dogs are truly special, they save so many lives and make sure that the animals go to the right home. Cat Glass and her mother are heroes for broken dogs. They nurse them back to health, and give them all the love and affection you could possibly give a pet. They saved our pooch's life, and I will be eternally grateful. If you want to rescue a pup, this is a great place to do it.

Catherine breeds the cutest labradoodles around. We adopted our female puppy and brought her home…read moreat 8 weeks old. She did mention that she moved out to Patterson instead of breeding in Sunnyvale. However, she was very flexible and accommodating so we FaceTime to see the puppies a week before I came to pick up Georgi. I was impressed with how clean the house was especially for housing many dogs. I was mention that the puppies come home crate trained. For the most part they are because they're so accustomed to sleeping in the crate and we didn't have any problems with her crying and such. She's potty pad trained but did have a little accidents here and there. I mean they're still babies, totally expected and understandable. Georgi is one of the best things. She's extremely cuddly and friendly. She loves everything that moves. She was a bit wild for the first few months but that's with any kids, that have energy. One of the best thing is that she's neither submissive or dominant. I've had my friends dogs try to dominate her and all she does is walk away and then she will return and attempt to play while sharing her toys. She loves loves to swim! Isn't afraid of loud noises because we took her out on July 4th to see fireworks. I'm obsessed with her and her little quirks. I'll attach ph Catherine, thank you for breeding incredibly friendly, easy to train, shed-free and loving dogs. Seriously one of the highest quality both cuteness and temperament. This is coming from a dog owner my entire life and being surround by dogs. I've had a husky/Akita mix previously and Australian Labradoodle is one of a kind. Georgi is now 8 months with bundle of love

We have a labradoodle from CatherineManor and we adore our…read morepuppy. Overall a good experience and are very happy with the pup. I have recommended her to many of my friends.

We rescued our beloved Minnie from Copper's Dream Rescue. This rescue is incredibly near and dear…read moreto us, and they do so much good. They have helped save so many wonderful animals. We have volunteered as foster parents for dogs for Copper's Dream and the rescue helped our foster babies find amazing forever homes.

We were a 16 year foster for them and while they mean well they have a single paid employee who is…read moreoverwhelmed which means not all dogs get the care they deserve. Communication is lacking, they are slow to respond to requests and at times you as a foster are on your own. That makes it hard, because we all want what's best for the dogs but in doing that we let the rescue off the hook and do their job for them which just reinforces what's wrong. Maybe they will get back on track, but we will no longer foster for them.