Sunny at the BBQ outlet was a pleasure to work with and we are so pleased with our new BBQ island and appliances! They did a custom design to perfectly fit our small backyard space and had great suggestions on which features would work best for us. We shopped around and found BBQ Outlet prices to be extremely reasonable and the customer service can't be beat! Sunny visited our house to ensure everything would fit perfectly and the crews were on-time and professional during delivery and assembly. We highly recommend the BBQ outlet! read more

I decided to search for a local retailer when buying a Big Green Egg on my way out the door to something something galore and wow am I glad that I did. They had a great package deal that included 4-5 extras for the cost of just the grill elsewhere. It was a no brainer. Greg had to check inventory on a cover and after he called saying they had one available he offered to drop it off after they closed. Great service guys, keep it up. I will be back. read more

So far, NOT SATISFIED / but IMPROVING Researched many companies, decided on BBQ Outlet. Bought and outdoor BBQ and Island from BBQ Outlet. Had it installed over the weekend. 1. Work was subcontracted and the measurements required a lot of work during install 2. Electrical hook ups not working ** That has been fixed as of 9/10/2013 ** 3. Burner on Royal Range grill not firing up properly ** Royal ranges suggested modification of Air Intake valves, which the technician helped me resolve today - seems to be work well. ** We will see how their customer service and support resolves these issues. I spoke with them today and believe they will step up. All products sometimes have issues, so I'm not going to pass final judgement. Will update when things are working as we expect. BBQOulet sent out their tech (Ceasar) and he did a great job fixing the items. We fired up grill and it seems to run fine as of 9/10/2013. Michael read more

Picked up a Lion L9000 BBQ and got it delivered to my door. Great price and quality! Thanks for taking care of us BBQ Outlet!

I have been to this location many times now and have dealt with the owner personally. I'm a local Realtor and absolutely love the concept of what this company has to offer and will highly recommend to family, friends and clients for years to come! When someone asks me about BBQ's, only one place stands out! 5 Star Ratings all day long for this BBQ Store! read more

I was blown away by the customer service and prices were at least 25% lower than another BBQ island store! We were very happy with the service and information they provided us when inquiring about the different products with all the features and options! We couldn't be happier are very grateful that we went to the BBQ Outlet! read more

Surinder Singh at BBQ Outlet Orange was fantastic! Incredibly helpful with my decision to select a Blaze grill! He even add some accessories to enhance my grilling experience. Was wonderful to do business with him, and I wouldn't hesitate to buy from him again! read more

After shopping around for a barbeque island at different locations, i was met with nothing but negative attitudes, saying i could not have the BBQ island of my dreams because of my small backyard. And then i met Ash at Barbeque Outlet who had a totally positive attitude and great customer service. He quickly came out to the sight took measurements , helped me design the bbq island of my dreams and promised me it would be done in 3 weeks. 3 weeks later i was grilling on my new bbq island. Ash was so helpful, he kept me informed through the whole process and made sure i was completly satisfied. I would definitley recommend Barbeque outlet and Ash if you are in search of a nice quality built and designed barbeque island! read more

Good price, good customer service. Promt as promised. I would come back to this place for future business . read more

BBQ Outlets - Appliances Near Me - Orange, California

Hands down best customer service & prices. They had a huge selection of grills and even outdoor furniture. I would definitely reccomend this store to anyone in the market for grills or even patio furniture. read more

This company is not a Lynx dealer, they list brands that do not sell to trick customers into viditing there locations. They strive on the classic bate and switch! Most of the major manufacturers do not allow this company to sell their products. I would recommend you contact the manufacturer directly and find a authorized dealer that you can purchase product from. Even if they somehow have a Lynx to sell it will not have a warranty. I suggest everyone avoid this shady shop! read more

We purchased a BBQ island from here. Jason came to our house and helped us to determine what we needed. He gave us some great ideas. We love our Island and Jason was wonderful. Sunny, on the other hand needs to learn how to treat customers. We were supposed to get a refund from a sink we were not able to use but he never gave us the refund. Jason brought us our refund directly to our house after he discovered that we never received the money owed to us. Trust Jason, don't trust Sunny. read more

I just got a Twin Eagle BBQ from Sunny. At fist, the item would not be delivered on the date that I expected. However, after a phone call, Sunny understood the urgent & the importance of getting the unit in time, he then, personally, drove to the manufacture picking the unit & delivered it to my home the next afternoon. Thanks to Sunny the project went well as planned. I could not ask for a better service. You did deliver a world class service! read more

I bought a Delta Heat grill from BBQ Outlet after looking at several other stores. BBQ Outlet's prices were by far the best. My landscape contractor was building a BBQ island in my backyard. The grill was installed by my landscape contractor. I also went to Sonny to make me a custom fireplace gas burner for the new built-in fireplace. It was built properly and to my exact specifications, at a very reasonable price. This sort of custom burner was not even available from some of the bigger stores in town. Sonny also had the best deal in town for the glass rocks. If you are expecting VIP installation service on a very short time schedule, you are unlikely to find ANY BBQ store that will be perfect. On the other hand, if you need quality stainless steel products for a quality price, especially if you are having a contractor do the install, then look no further. This is the best deal in town. Everything I bought looks great and works properly. read more

Avoid this store at all costs!! They have terrible customer service. I have been trying to return/exchange a defective BBQ for weeks now. When I call there is either no answer or after explaining the problem the employee tells me they will research it and get back with me. Guess what, they never call back. I have had it with this place! read more

I highly recommend everyone who is looking into purchasing a BBQ or get a custom BBQ island to visit this place. Sunny is an amazing retailer for all the top brands and at very reasonable prices. He not only helped us pick all the proper components to our BBQ island but was very helpful and responsive with our requests. Even things that did not fit probably based on our poor judgment he was flexible and helped us figure the correct pieces. Even after we received our components he was very accessible and helpful and responded to whatever things we needed to change. My husband looked for the best pricing all over, not only in So Cal. but also in other states and Sunny was local and had the best pricing. He was a great person to work with. Not only does he carry all the great BBQ components and brand names but he also makes custom BBQ islands and firepits. We plan to use him for our future custom fire pit and he was very reasonable with pricing and to make it exactly what we wanted. read more

They have a very good selection of products and the prices are very competitive. Surinder was very helpful and provided good service. I would recommend this place to my friends and family. read more

With so many options, I was having a hard time deciding on a new grill to replace my very old DCS -- especially deciding whether to get one with a searing burner or not. The staff at BBQ outlet were very knowledgeable and advised me that if I bought a really good grill like a Twin Eagles, I wouldn't need a searing burner, which can be quite finicky. That was great advice, as I have had the Twin Eagles grill for three months now, and could not be more satisfied. Great build, great performance. The price was good as well. I highly recommend this store and the Twin Eagles grill. read more

i really wanted to give them a good review. in fact I have put off writing this to give them another chance , and another and another. We purchased 3 bar stools from them. Good experience. Then decided to get a table and 6 chairs. We needed them by a specific date for a party and explained this to them. They assured me they would have them by needed date. The said they would deliver the items on 7/4. I was very happy they would go out of their way to do this on a holiday. When they delivered the items they only brought 2 of the 6 chairs and the 2 they brought had different cushion covers than the bar stools. The next day we were having a big party and did not have time to pursue it so I patiently waited for the other 4 chairs. About 1 MONTH later we got the chairs. Again, with yet different cushion color. Now I have 9 chairs with 3 different cushions. Multiple calls and emails to Sonny and it is still not resolved. They did bring some matching cushions but not enough. Now I have 9 chairs in 2 different cushion patterns. The last straw was today when I called the store, spoke with Sunny and told him I would be in to straighten this out, he said he'd be there and when I arrived he was not there and did not inform the girl working what to do. It has been 8 months...... I'll keep this updated. 1/28/15 so today they brought the replacement cushions to match the others. delivered them to my house. NIce. I will change my rating, with the caveat if you purchase from them and do not need any further customer service , it is a good choice. If you need something further , it may take awhile to get it resolved. but they are polite about it ... :) read more

Just purchased a brand new Alfresco BBQ from BBQ Outlet. Best price around. They were very flexible and overall easy to work with -- I bought a cart from another business that had them on closeout - Sonny allowed me to have the cart delivered to him. BBQ Outlet assembled the grill on the cart and arranged for delivery. There was a bit of a glitch on the delivery side -- the guy delivering the grill was only there to deliver to the driveway; I was expecting him to bring the grill up to the patio (up 4 stairs) and finish the setup. I called Sonny and explained -- expecting him to leave me high and dry, but he didn't. 2 days later, he had 2 guys come and place the grill in the appropriate spot, ensured it was all connected and operating, and reviewed everything with my wife (I wasn't home at the time). I'm not sure what happened with some of the recent bad reviews, but my experience was positive. read more