My friend and I came here for a late lunch on a Thursday. There was no wait. They had us order on a…read morescreen which has a visual version of the menu. Napkins and drink sticks are self serve. I had to ask for a knife since my friend and I were sharing our sandwiches. Maybe put more utensils at the self serve table? The place was clean and there's an outdoor area too. The lady was nice and helpful. The way to the bathroom was iffy. The light in the small hallway was out and there's three doors. Left was the actual bathroom, front is a closet (which I didn't know and opened it bc it said "vacant" above the door knob), right is kitchen. Maybe reword them a bit better? I went in the front one bc I thought there was two bathrooms and the front one was slightly open... There's only one bathroom fyi. Now on to the food. I wasn't too hungry so I ordered something small. The honey chicken bite was amazing. It was a toasted bread with crispy and juicy meaty chicken, with a slight hint of honey butter on the inside. The chai was very creamy but I would prefer stronger tea flavors. The patty meal was so good and dense. Also, they were super fast on bringing out our food. It's weird that we were the only ones there because their food was amazing. This place is also halal and there's free parking in the front.

I had been waiting to try the biscoff milkshake from here after hearing how good it was. Finally…read moredecided to order to- go last night so I could drop in and grab it. When I pulled up I could see the employees from outside the window. One was just standing near the kitchen, the other was wiping the counter and then proceeded to sweep. I was waiting for closer to the time my order was supposed to be ready which was a few more mins. After a while I decided to head in and see if it was ready since no one seemed to be working on anything and it was empty. The employee put the broom down asked if I was ready to order and then proceeded to the printer once I told him. He immediately grabbed a mixer cup so I asked if he was planning on washing his hands first since he just finished sweeping. He said oh yes ma'am and proceeded. Idk why this is something that we need to remind ppl in the food industry but I am certainly glad I was paying attention. While the milkshake tasted okay idk if I'd return.

If your sandwich slips out of your hand and falls to the floor, that's a Mike Drop…read more The service here is good over in Richmond. One of the things that I like about Jersey Mike's is that they are similarly priced to Subway these days - maybe slightly more - but the products are probably three or four times better. Still not my favourite sandwich is in the world, but like my friend Terry always says, if you want a sandwich from a chain for a good price, it doesn't get much better than this. I'm hoping he'll try Potbelly soon because I'm obsessed with them too, but these guys are great.

When you visit this location and tell them to cook your meat well done they say OK and pull it off…read morethe grill even faster. I requested other items and they fixed my sandwich with no presentation. I asked for the manager and the guy with the glasses and tattoos (looks Chinese, Asian, or whatever his race is) said the manager was too busy to come talk to me right now. So it's safe to say I'll never visit this location again and I actually love every location except this one and I will also be passing the word around to my people in this area to not visit this location!!

They do not serve hotdogs I repeat - they do not serve hot dogs!…read more They serve much more than that. I came here for an event and was surprised at how good and fresh the food was. The staff was so attentive and knowledgeable on all the foods. It's American food, but they do a lot of fusion, so there was something for everyone. My favorite of the night was the loco moco fried rice and the lemon cheesecake! The cheesecake was zesty and not overly sweet, which I appreciated because it let me taste all the distinct flavors going on. The curry chicken salad with chickpeas I know my husband would've loved, I ate it for him lol. I don't know what it was but the bottom of it had a dressing that made it very delectable. I was on the outside on the patio that had a large fireplace and it was so cozy, I can imagine it being very inviting during winter time. Even though I drove from Cypress to Richmond, it was worth the drive. The general manager was super friendly and I learned they have a Cypress location so you know where I'll be going!

This was a very disappointing experience tonight, which is interesting because last time I came…read morehere it was amazing and over the top quality. First, tonight my family and I came into the restaurant and were not greeted by any hostess or employee for about 7-10 minutes. We understood though because everyone seemed to be in a rush since it was busy. We patiently waited then we were finally seated. Our server took our drink orders first as usual, got us our drinks then walked away. We waited a good while for her to come back since we were wanting to order an appetizer, and that took forever. Once we finally were able to place our appetizer order, it took another 10 minutes for it to come out. Again, we tried our best to be nice since it was busy. Now to the meals.. we put in our order for our dishes and proceeded to wait about 30-35 minutes. There is only 3 of us! Once everyone got their meals we realized it just.. wasn't the best. - My mother ordered a customized pick 3 meal, her roasted chicken sandwich didn't have any roasted chicken, she said it was all lunch meat? And her bread was as hard as a rock. The "truffle fries" that she had to pay extra for didn't have any truffle, when asked about it.. we were informed it was just truffle "oil". What. Lastly, she didn't even receive her soup. They forgot about it. We had to remind them about the forgotten soup for my mother to finally receive it. She said it was not even good. - My mediterranean chicken bowl was..okay, but I did notice that last time I was here I had a good amount of chicken. This time.. I had barely any chicken. We received 0 REFILLS on our drinks, so by the time we ordered dessert we couldn't even finish it since we were so thirsty and the chocolate was so rich. In the end, the rush died down so much where once we sat up to go we were wondering why service was still awful when no one was in the restaurant. The manager did come to apologize, both our server and manager were very nice. They decided to take off the sandwich from our bill and remake the sandwich and soup to go. Once we got home, my mother realized the soup in our to go package was actually the correct soup, and that at the restaurant she has no idea what soup they brought her. Overall, this experience tonight has been awful. We went home thirsty and hungry.

I've door dashed the Italian beef sandwich and it was AMAZING! Today I had time to go to the store…read moreand had the Italian sausage and fries and THOSE were phenomenal. The restaurant was spotless. The bathroom was clean with a refreshing fragrance. The pickup window was manned by Jay and he was full of energy and had an awesome sense of humor.

This was not our first trip to Portillo's. We dined at the Katy location and truly enjoyed it…read more First of all there were seven employees in the almost empty restaurant. There was nobody at the register however. There are two kiosks but I refuse to use them. This is just anyway to avoid hiring. I had a number three which is two Chicago's with fries and a drink. My wife ordered a fried CHICKEN sandwich with cheese and bacon. She also ordered fries and a shake. The order was stamped at 3:44. At 4:03 our order was finally ready. They put the bags on the counter then made her shake. When she opened her sandwich there was her cheese and bacon on top of a HAMBURGER! After waiting 20 minutes they had to remake her meal. Meanwhile my dogs and fries were cold. In all fairness the manager refunded our money but a $33.00 meal in a very slow restaurant should have been correct the first time. All that said, the quality of the dogs was fair at best. The fries are crinkle cut and from frozen. I have had better Chicago dogs at James Coney Island but they have closed several stores close to us.

We were just going to stop off for a drink to be very honest with you and ended up sitting out on…read morethe patio, which is very pleasant and was waited on by just a wonderful server. What a complete pleasure. The empanadas were incredible. Truthfully they were simply incredible. All of the liquor is top shelf if you so desire, and again, the service is a huge compliment to the lovely ambience and good food. I have every intention of returning it's jampacked with television so obviously it's an incredible sports bar, which by the way the manager came out and catered to our taste for the screen directly in front of our table. For a humble cuisine and just a sports bar this is truthfully, a first class experience. I have no doubt that I will return.

Saturday night specials here are seriously hard to beat. The domestic brew specials alone make it…read moreworth stopping by--ice cold, reasonably priced, and perfect for kicking back without feeling rushed. It's the kind of deal that keeps the good vibes going all night and makes you want to stay for one more round. The real star of the night, though, was the Monte Southwest Chicken. It came out hot, fresh, and packed with flavor. The seasoning was on point, the chicken was juicy, and everything just worked together perfectly. Honestly, it was so good that I didn't even think to take a picture--by the time I realized it, the plate was already clean. That should tell you everything you need to know. Great food, great drink specials, and a solid Saturday experience overall. I'll definitely be back for the brews and that Monte Southwest Chicken again.

What a complete gem this restaurant is. Actually it's a panderia that just happens to have the…read morecapability of fixing sandwiches and just wonderful wonderful meals. The ambience is lovely. Very elaborate Daely like and you can't help but be in Tran as you are surrounded with wonderful desserts which I will now go back for. You order with the cashier who is more than equipped to explain what the offerings are and then is kind enough to bring them out to you after you have ordered. A truly lovely experience. I had a salad which normally I would not have selected because there was a strawberry vinaigrette, which is not really my style however, it had goat cheese and I thought perhaps the offset of the flavors would not leave me with simply a sweet taste in my mouth. Suff that I was extraordinarily surprised at how well balanced the flavor in the vinaigrette was and how absolutely perfectly the goat cheese was I'm assuming flash fried. This is not an experience to be missed

First of all, the food was pretty good! I liked the food. The reason it gets such a low rating is…read morebecause of the service, vibes, coffee, and the fact that I don't want to go back. The service was ok. Everyone was nice, but it felt like the front of house didn't really know what they were selling. They couldn't answer very many questions and they were just kind of quiet, unwelcoming, and awkward. Also, I had to get up more than a few times to get things or ask for water or napkins or silverware or my coffee order. Overall felt very awkward and uncomfortable. Coffee was not great by the way. I wish I would have skipped it. I'd love to be able to support it. But based on my experience, I won't be back.

The food was amazing, theres alot of stuff to pick on the menu especially if your a picky eater, i…read morehad a hard time picking between the chicken and the steak fingers, Red showed me a steak finger to help me decide what i wanted, service is through the roof and the food is probably the best you can get for the price. The Ambience when i went there wasnt much people there, but there was alot of old Coca-Cola decor which i found pretty cool.

Staff is friendly. Good amount of seating in a smallish dining room. Televisions in the corners…read moreallow everyone to see them, however, there's no sound or closed captions. The restaurant is very clean. The bathroom has a code in order to get in which is a different way go. We got bacon cheese burger with tots and hickory burger with fries. I really wanted a fried chicken sandwich but they only have grilled chicken sandwiches. They offered to use chicken tenders but I declined and went with a burger instead. Ketchup is kept cold. I like that. Bacon cheeseburger was fine. The burgers appear to be frozen patties. The bacon was salty and cooked well, not too crispy and not floppy. The lettuce was shredded, could've used more. They put both mayo & mustard on their burgers. The hickory burger was ok. You couldn't really taste the bbq sauce. Tots were cooked extra crispy. Luckily that's how I like them but most customers probably would've preferred less crispy; like my husband. The crinkle fries were also a little too crispy for husband. Not too crispy for me. Overall the meal wasn't bad. It's what you'd expect for a small family grill. Fairly priced for the economy we are in. Two combo burger meals ran us $30.

Went in to order the chicken pot pie soup and it was 10/10 lol it's so good I wonder if you can…read moreadd extra pie crumbs on top . It was hot and you can get crackers . Service was okay and ambiance is ..

It had been years since I visited a Potbelly however one afternoon I did so and would highly…read morerecommend the Italian sandwich which is what I partook of during my visit this particular afternoon. I had the medium size which was perfect as it was well packed full of deli meats, quite efficiently prepared and seasoned and some very pleasant servers who took almost no time in an assembly line fashion, preparing and serving me which is always a pleasure for a 'fast food' experience and this particular Potbelly has a bonus which is an expansive shaded patio that provides a wonderful ambiance on this particular day. I typically do not offer a review of such establishments (and typically do not even go to be quite frank) however this particular Potbelly in the LaCentera area of Katy, TX would be an exception to my self-imposed rule.

Great atmosphere, excellent coffee, easy parking, and plenty of seating. I visited on a weekday…read moremorning to get some remote work done. It was my first visit--I ordered an almond milk cappuccino, an iced banana bread latte, and a chocolate croissant (note: the full kitchen opens an hour after the shop). Both drinks were fantastic--well balanced, and the banana bread latte really tasted like its namesake without being overly sweet. The croissant was average, though I appreciated the smaller size compared to the oversized ones you usually see. The barista was knowledgeable and genuinely engaged with customers, which made the experience stand out. One downside: the Wi-Fi was slow, even when it wasn't busy, so I ended up using my phone hotspot. I'd come back to try the matcha and explore more of the food menu.

I came here for the first time to meet up with a friend who wanted to check it out on a Tuesday…read morelate morning. There is a spacious parking lot. There were customers working on their laptops and I noticed a sectioned off work/group room for rent. I really love the decor and huge menu on the wall written in chalk style. The Texas wall art is awesome. The staff person was very welcoming. The restroom was pretty clean. My friend ordered the Wah chicken sando which she said had great flavor. I got the iced rose matcha latte and egg & cheese croissant sandwich. I loved the floral taste balanced perfectly with fresh matcha. The sandwich was delicious and I'm usually not a sauce fan but it was delicious. I definitely want to try their Wah burger next time.

By far, this is the BEST place that offers great food and in particular their beef shawarma!…read moreAMAZING! Didn't take a picture of it because it got devoured the minute it arrived lol I'm BIG on tasty food and this place has become my #1 Definitely come try their food if you haven't yet and definitely try their beef shawarma! P.S. I have food-picky kids and they love the food here. So don't just take my word for it, TAKE ALL OUR WORDS FOR IT! Lol

A solid restaurant for something to feed you at reasonable pricing. Great for dining in and to-go…read more I personally enjoy their mixed kababs with rice and hummus (comes with pita bread). Other honorable mentions: philly cheese subs (both beef and chicken, depending on your preference), beef kabab wrap, crispy chicken burger, and you must absolutely get their fries to share (or not to share, whatever floats your boat). Honestly, haven't had any issues with any of their entrees. Just a tip that fries actually are crispier if you dine-in instead of taking to-go. They also have catering service, which is great for when hosting for my Muslims friends and knowing everything I order from Busy Boy's are halal. I haven't tried their crepes but my friends love it here and always recommend it. There was a time over the Summer when I would randomly find hair but I realized it's one of the workers who kept scratching his head with food-prepped gloves. Haven't had any issues lately since then but just a headsup. I've been coming here for years and it's really a good option if you want food that doesn't take forever, halal, and just laid back atmosphere. Just please clean up after yourself to clear the table for the next guest. If you ever get a combo (with fries and a drink), I highly suggest the lemon-lime at their soda fountain but just try a bit of everything if it's your first time.