One of the worst nights I've ever spent in a motel. The rooms are dark and depressing and the stink…read moreis off the charts. On a scale of 1-10 I'd put it at a 10 for chemical odor. When I asked about this at the front desk they said all the rooms are the same and it's due to chemical products used by the cleaning staff. Whatever they're using has a particularly noxious odor that feels like it's stabbing at your lungs, making it difficult to breathe. I woke up multiple times during the night just to open the front door and take some deep breaths of fresh air. It's terrible in this day and age that hotel owners don't realize how many people are chemically sensitive, may have breathing/respiratory issues, or just want to breathe fresh clean air instead of chemical stink. If you're odor-sensitive in any way you'll have an extremely rough time at this motel. I strongly advise finding another place.

Unclean, unsafe, unsanitary, absolutely unacceptable conditions. Spent $150 for a night. Got there…read morelate, was already running late for a concert, set out stuff down and immediately left for the concert. We come back at 3:30 am and discover the absolutely atrocity of a motel room we were expected to sleep in for the night. We had no time to book a new room and find a different hotel. Once we notified the man running the desk and asked for our money back we were told no, and that he didn't have authority to do so. I showed him the room and he had said it was "his fault he didn't check the room before we came in" this was not a one time mistake. This dust, dirt and grime was a build up overtime, not an "oops I forgot to wipe down a surface once." Black mold, mystery liquid marks on the ceiling and walls, 6 months worth of dust in the ac filter (not to mention the visible dust on the outside of it), dirty sheets, there wasn't even a fitted sheet on the bed only a top sheet, dirt hair and dried up food between the wall and the head of the bed, drool stains on pillows and pillow cases, dust & hair everywhere. I felt like I was staying in someone's personal bedroom, not a clean motel room. Fresh sheets and wiping down surfaces is the BARE MINIMUM expectation and yet there was an envelope from the cleaner in the room asking to "reward for their efforts" asking for a tip. Are you kidding me? What a joke. I should have dusted out the ac filter and left it in the envelope. I could have taken a bottle of windex and a rag and had that place clean in a matter of 10 minutes. It was actually pathetic how neglected this room was. Once we were leaving the parking lot the man came out to our car window and said he could refund me $50 and said to come back next time and he'd give me half off. HA! You really expect me to come stay there again after that? You could not PAY ME to stay in that place ever again. For $150 you could hire someone to detail clean every single room in that place. For that price you can get a nice room at the Hampton. Pathetic and unacceptable. Don't stay here.

We stayed a single night here, but here's what i've got to say about this place. the gym they had…read morewas really interesting and has weights, treadmills, a bike, and that pull down thing along with yoga mats and wipes you can clean your equipment with, which is one thing liked about it for some reason. and the room i got on floor 5 was tidy and aesthetic, even though it had spots (dirt? mold?) on the table and the coffee-table-esque thing across the couch. the beds were actually really comfy as well and is pretty close to your house bed if you are a person who doesn't like hotel beds like me . All in all, it's a definitely a place to stay if you're trying to stay close to the airport while not being shabby at the same time.

7/19/25-7/27/25 1st…read moretime at a Hyatt branded hotel. This was a great start, this hotel was new, clean and service was excellent. It's near the Chicago Midway airport. It a walled in section that is surrounded by hotels of every brand. This means there are a lot of pilots and flight crew staying overnight. The king room 603 at the end of the hall, was large. You enter the room and see the closet, sofa and desk and you wonder where is the bed was LOL. Turn right is the vanity sink and the toilet and shower is further in behind a door. Then you go around the small partition wall and the King bed is waiting for you. Very comfortable bed. I usually have trouble sleeping in hotel beds but not this one! As this is a corner room there is 2 windows looking out to the other hotel and more parking. The shower was pretty spacious. There is a fairly large gym, and pool but no hot tub. The business center is in a open space right behind the registration desk and has 2 computers and a printer. Unlike other hotels were you need to use your keycard to enter. Unfortunately this also means the kids are down there playing computer games lol Speaking of kids, there was an unusually large amount of kids of different ages and usually only staying a day or two. Turns out there is a sports center nearby where the traveling sports teams come to compete. Our corner room, even with all the kids running back and forth, and the layout of the room meant it was very quiet in our room. :) Breakfast is included if you are a rewards member otherwise you can purchase. Hot buffet style and it was pretty good. The hot foods were: Eggs, bacon, sausage, french toast stick and frittatas. Definitely recommend this hotel.

Aura Hotel was definitely a vibe. To book a suite, you need to be a member--which is only $40…read moreannually. The main lobby has everything you might need to spice up your stay (yes, even adult essentials if you forget yours). They offer 4-hour, 8-hour, and overnight stays. It gets pricier on weekends, and availability is limited--so book early. I had the room decorated for my birthday, and it was perfect. It came with champagne, chocolate-covered strawberries, a "Happy Birthday" balloon, and rose petals on the bed and floor--such a romantic and thoughtful setup. There's only so much I can share (and post!) about the room and jacuzzi, but just know: a time was had. Definitely a birthday to remember. The rainfall shower and bench added the perfect touch of luxury. If you're looking for a private, elevated experience--Aura won't disappoint.

I booked the Luxe room at the Midlothian location for Father's Day 2025. It was supposed to be a…read moreday of relaxation; However, the front desk clerk Hannah made my experience horrible. At 1:00am the room phone started ringing uncontrollably. I was startled out of my sleep. The phone on the second floor was inoperable. I had to run to the first floor. Upon answering Hannah proceeds to ask .... " Did you pay for your room" ... excuse me... did you pay for your room..... I answered her " yes I have the receipt " since it was Father's Day i'd booked the room a month in advance. She then said i'm coming to your room to see the receipt. I couldn't understand what the issue was. if I had not paid then why was I given a room key? I thought to myself... she proceeds to bang on the side door. Which made me even more uncomfortable. I told her my husband and I would bring the receipt to the front desk. Upon speaking to her she then changed her story. She said she thought l'd never check in. Just lying... if that was the case, then why did you tell me to produce a receipt... I was so uneasy, I never went back to sleep. I Left a message with manager Larry concerning the matter. It's been a week and he's never reached out to me. I do NOT RECOMMEND ANYONE reserving a room at any of these locations. I paid over $500 for a night stay and was treated horribly with resolve

We often stay at Marriott Residence Inns for the convenience of the kitchen: full sized…read morerefrigerator, microwave, sink, dishwashers, etc. This location has been both convenient when we come to town to visit with family (which is often). Typically more affordable than the downtown locations. We've gotten to know the team working here and they have been welcoming and helpful. As a Titanium elite, well recognized here, has also been a great location for Bonvoy benefits including room upgrades when available.

The hotel is kept up pretty well. The staff have to figure out the cleaning schedules every now and…read morethen. Cleaning and refresh are days apart. Your room will be refreshed after 3 days and cleaned after 7 days. What happened to everyday service? Other than the odd cleaning schedule the place is not bad. We stayed here instead of downtown and the location isn't bad.

This review is solely based on walking around the resort . We were attending a Penelope Bourbon…read moreTasting so we did not stay at The Herrington. This small boutique hotel is located along the Fox River in Geneva Illinois. It has a European charm with riverfront views and beautiful gardens. Only 60 rooms in size, rooms come with a fireplace and either a patio or balcony. Their spa and restaurant (Atwaters) are both award winning offering 5 star service. I real Hidden Gem in the Western suburbs.

We visited because we saw a social media ad that they were having a Penelope bourbon tasting in the…read morecourtyard. Penelope bourbon was created to celebrate the birth of the founder's daughter. It was such a beautiful setting on the Fox River. We did the tasting and then ordered cocktails and an appetizer to linger over since it was such a beautiful evening. The hotel is very charming and Atwater's restaurant looks to be a real gem. Such a wonderful, historic spot in Geneva. Oh and the Toasted was my favorite.

We had to stay at this hotel unexpectedly when our flight was cancelled and we were stuck in…read moreChicago overnight and while the situation was not great, the staff at the hotel made things better with excellent service and friendly attitude. From Joanna who checked us in at the front desk upon our arrival, to Wassim who was our server at the breakfast (and offered to make us a fresh pot of coffee), the experience here was excellent. The location was very convenient to MDWairport, the rooms were clean with all the amenities we needed. The breakfast was delicious and Wassim was attentive and helpful. I'm not quite sure we will ever be back in Chicago, but if we are, we know where we will go!! One small edit for advice- plan ahead for the shuttle! We requested a 930 shuttle departure, and when we got downstairs at 925, it had just left. The front desk worker said that they'd be "right back", and after waiting 10 minutes, she said they had gone to the airport and would be back for us. When we got an Uber at 9:45, the shuttle was still not back.

My family stayed at the Hilton Chicago/Oak Lawn for four nights, and overall the experience was…read moredisappointing. The bathroom door made loud noises every time it opened, and housekeeping failed to clean our room even after I personally requested full service and towels at the front desk before leaving for the day. When we returned after midnight, the trash was still there, the beds were not made, and there were no clean towels. I called the front desk several times with no answer and had to go downstairs myself, only to find the clerk having a personal conversation and watching TV. While she apologized, it felt very unprofessional. I was also charged for an $8 bottle of water that we never touched. My husband even said you can buy a 12-pack of water at Walmart for that price. As a Hilton Honors member since 2017 with a Hilton American Express card, I was frustrated by the confusion regarding the "free" water bottles. To make matters worse, guests were partying loudly until 3:00 AM the night before our early flight, making it impossible to sleep. I expected much better service and professionalism from a Hilton property.

We spent Labor Day weekend at the Harbor Grand per a friend's recommendation and it could not have…read morebeen better. The location is great! It's walking distance from the beach and the main strip. We parked our car when we arrived and never touched it all weekend. The hotel also provides bikes to rent but we found that most places are walking distance and the roads/paths are not very bike friendly. Check in was super simple. Our room was very clean and updated. I wish they had smart TVs to connect to Netflix but we didn't spend much time watching TV anyways so it wasn't a big issue. The restaurant did seemed to get a bit noisy at night which drifted up to our room. The breakfast baskets were a BIG hit! The frittatas tasted so good! The fruit cups were also so fresh. I tried the prosciutto croissant on our last day which hit the spot. The quality of food was top notch - just wish we were able to order more! I had an appointment at the spa as well during our stay. The spa staff is super friendly. I used the robe and spa slippers provided in our room and spent some time in the salt water pool and hot tub before my appointment.

I'll start with the pros:…read more We loved this hotel because the rooms are pretty close to the lobby, not tons of walking. Easy to navigate with a 3 year old. The decor is very nice and the hotel has an overall just nice classy aesthetic with a beautiful actual working fireplace in the lobby. A HUGE one, they were nice enough to let us check in early. This is huge if you have children especially ones that need to nap. The hotel was super clean. Our room was spotless. The king suite offered so much space for the 3 of us. The location is pretty central to most things you'd want to visit in the area. The in-room breakfast makes it super easy in the morning to have a stress free bite to eat in the AM. All the food we enjoyed seemed a step above typical "hotel food" Another HUGE plus, it was basically empty the day we visited. We had the entire pool to ourselves. My 3 year old was in heaven. This alone was amazing, lol Ok so now the cons: The hotel is super DARK inside. It's just more geared towards adults. The room was painted black and also super dark. Just took away from the beautiful sunshine that was outside the walls of the hotel, Advertised in the room for smores roasting but was told by the front desk they stopped doing that. Advertised for Ben and Jerries Hotline which is another added cost when you are already paying so much for the hotel. Not much for families to do here. Or if there was activities or things to do, no one really explained them. All in all would stay here again being mindful of the caveats!!!!