So our plumbing went out, what you call a stoppage. We went through our Select Home Warranty…read morecompany. I originally called on Wednesday, February 19. I was not able to get a plumber, Active Plumbing and Rooter, until Monday, February 24. That's five days, where we didn't have a way to shower, a way to go to the bathroom, even our sink would push sewage water to overflow the toilet and sewage water would come up out of the floor drain of the shower somehow. I don't understand how that happens but it seems like it's all interconnected. We had to go to the restroom at the park down the street and sewage water got all over our floors in both restrooms. Five days is a long time to wait. On top of that, it was considered two separate claims, (stoppage and toilet leak) so we had to pay TWICE (the service fee) and our technician.Taylor told us that Select Home Warranty wouldn't cover the toilet leak so we actually had to pay for one of those jobs OUT OF POCKET! Edit: Oh wow, I just found out they lied to me too. They told me they are not open on the weekends and that's why I had to wait two extra days. I just noticed on Google maps that they are open Saturdays and Sundays)

I have used active plumbing and router multiple times now. Each and every time the service is…read moreprompt, professional, and well worth the money. This time specifically they could've charged me much more however they were extremely honest and told me I didn't even need the service I was requesting. They saved me a ton of money and I could not be happier. If you want an honest plumber, this is who you need to call.

Wanted MORE money than agreed upon within the first 2 minutes of being on the premises, saying…read more"can't you just make it $500", instead of the $475. (cold cash mind-you!), negotiated over the phone. Complained about every little thing in effort to drive up the charges on the work to be done...Wanted to hack off my "George 4th Vintage Kohler faucet"...kept calling it "junk" saying "nobody's going to want it"...loudly! Well I WANT IT!! He just wanted to make the work easier for himself at the expense of destroying my very expensive faucet that actually just needed the cartridge replaced and re-metaling to a couple small pieces! It was at that point I told him "I don't think we can do business", where upon he stated to me..."I put my life at risk to do this job!" What the heck!?! I think you probably put your life at risk by having that burrito for lunch you told me about.. If you wanted to cancel due to bad weather, you could have done that! I'd have understood given the circumstances! Don't put it on me! Good luck and good bye!

Jerome returned my call quickly, showed up on time, gave a very fair quote, and had great ideas for…read moreus to pursue. Friendly, expedient, and above all very very good service. He updated valves in both bathrooms, replaced faucets, replaced toilets and found where the previous toilet was installed poorly and why shims were needed. All in all a truly great experience!! He is now one of my saved contacts as a trusted service provider.

Blaine is amazing. He will answer your questions and is very knowledgeable and honest. I had All…read moreCity Plumbing come out and Blaine noticed that it was not installed correctly and there was stuff in there that should not have been there. He also helped with installing a clean out and fixed broken pipes I had. I highly recommend him to anyone. I'm actually having service done next week by them again.

Horrible customer service!!! I let him know the problem I was having asked if they were familiar…read morewith the problem and could fix it. The man on the phone went on a huge rant "We aren't coming out for free, you will have to pay were not wasting gas or doing anything without payment". He never answered my question, I never said anything after my initial question, I never mentioned money or asked for anything free so I found this to be very rude. I would not recommend because if this is the pre-call to a service I could only imagine how they act when they show up...smh It's sad that soo many businesses are ran by unprofessional people.

My toilet was clogged while I had guests for my kids birthday party. Everyone I called wanted a…read moreminimum of $165 just to come out and diagnose the issue. I called Jay he came out no money upfront and hot my toilet cleared quick for $85 I definitely recommend Jay he is a professional responded quickly and got in and out in no time. Thank you Jay

This month, i noticed a leak in front of my house, and originally thought it might be my sprinkler…read morelines.. but after digging it up.. long story short.. turns out it was a broken pipe under the slab of the house. Called and left a message, and sure enough within minutes they called back, and had a technician schedule to come out and take a closer look. They came out, were able to verify a foundation leak, and were able to fit me in the next day, (this was going to be an all day job) and the next day they came out on time, started using their sound equipment and located the leak. So i had pretty much the worst scenario, which was the leak was right under my living room floor, so they helped me move all the furniture, rip up the carpet, and they jack hammered the floor, and found the leak. Typically if they can, they would just reroute the pipes and not have to dig underground, but the way my house is configured this pretty much wasn't an option, so they broke through the concrete, repaired the pipe, and sealed the hole with concrete. Very clean, very professional. Overall super happy with their service, and will totally recommend them to others. Thanks Hector! So you might think, i would be upset that i had to rip up my carpet.. but honestly i wasn't all that upset, because it's older carpet, so pretty much time to change it.. might go with wood floors now.. so overall it's ok, if you just put in brand new carpeting.. or something, then you could still do the same thing, just have to be more careful about the carpet, since i wasn't all that concerned about it, i was ok with cutting it up to move it out of our way. I added some pics here, but here is a google album that i created with all the pics i took: https://goo.gl/photos/a9G48C7em6hkbXmC7

Very good Service. Very reasonable price. Communicates well. I will call NuGen from now on if I…read moreneed help with my plumbing.

After having 4 vendors provided quotes to fix my leaking water regulator. Kevin is the only one who…read moreprovided a decent quote. He did a very good job to fix the leak and provided a good quality work. I would definitely recommend him to anyone & already have him in mind to install my replacement water softener.

Currier plumbing was very respectful and completed the work in less than an hour. My plumbing was…read morebacked up and the two gentlemen explained the snake process as they were working. I was very pleased and will surely use again.

Great service, on time, reasonably priced, and friendly personalities. We found our go to plumber!read more

So this company advertises being local but they're in three different cities. They're based out of…read moreOrange County. They can't get to a job for several days because they're overstretched. Their uniforms and their entire company looks like they're stuck in the 60s or 70s. The owner is not even a plumber. He took over his father's company doesn't even know how to run it obviously clearly hires crap from his reviews. Nobody's heard of them in Riverside. I mixed them up with a five star company. all the pictures on their page. Clearly they have no idea what the hell they're doing post and wire heaters that are not even up to code and a bunch of rusty crappy work they probably use used parts. Nobody's even heard of them in this area, but they claimed to be local and advertise out this way I think they should probably stick to their own area and stick to getting some decent reviews but the company sucks. Of course can't get further than the owner is so of course it's gonna suck. That's why they've been around forever and have a little to no reviews and they're half assed reviews at that. They overcharge in the owners, clearly a douche bag just trying to hold onto his father's name and his banger whatever lol it's about the most laughable douche bag company there is our hire them. I mean, look at their pictures and then look at other companies look at their reviews and then look at other companies it's hilarious actually. Made a mistake of thinking that it was a different company that's been around for two years not for over 50 years looking like this clown's company.

Service and pricing is GREAT! Friendly, professional and patient. My wife and I have an home…read morewarranty company that covers water heater repair or replacement. Our water heater gave up on a Friday. We immediately called and a plumbing company on their network accepted the service request. Turns outs, that company does not even do work on weekends!!! So we were persistent in getting our own, and will get reimbursed by the home warranty company. After making several calls to various companies. Bill from "The Local Plumber" came to give an estimate on the same day, a SUNDAY! We got approved by the home warranty company and he provided the service same hour.

Thought he had poor customer service. All the other reviews were decent but they were from over aread more

The outdoor faucet in the backyard had been leaking for sometime, but I was kind of afraid to call…read morea plumber thinking it would cost a million bucks to have them come out and do the deed. So I started calling around, and stumbled across Integrity Plumbing on Yelp. And I'm glad I did! Solomon is the nicest guy you'd ever want to meet, and is really about showing you what's wrong and then fixing it. He had to cut the old faucet out and solder in a new one. He went way above and beyond my expectations and I got out of there for under $100. Now that's a deal. I'm having him come out to replace my bad pressure regulator and sprinkler system next month. Can't say enough good things about this guy!