I had a great experience working with BELFOR Property Restoration throughout the restoration process in my home. This was all very new and overwhelming to me, but the team took the time to explain everything in detail and made sure I understood each step of the process. They were professional, responsive, respectful, and always willing to answer my questions. (even on weekends lol) I truly appreciated their patience, communication, and attention to detail during such a stressful situation. Thank you to the Belfor team for all your hard work and support. Tammy and Chelsea you guys are the BEST! read more

Belfor was the best! after what was a pretty traumatizing fire, they were able to restore my leaving better than original condition. Tammy Gale was amazing to work with. I can't recommend this company enough. read more

STAY AWAY! I've been dreading leaving a review because it means re-living the terrible experience we had with Belfor. We used them because AAA insurance brought them in for repairs, but after the nightmare experience we had, all I can say is avoid them at all costs. Get an independent contractor or use ServPro. In a nutshell, Belfor mishandled the entire job, made numerous critical errors that affected the scope of the work and the timeline, the quality of the work was inconsistent, but worst of all was dealing with them. The "project manager" and the office manager play good cop, bad cop, contradicting each other and contradicting the job estimate. I caught them in multiple lies and errors, and instead of taking responsibility and making amends, they became even more difficult and abusive in their communication. All of this put extreme stress on my elderly mother, the homeowner, and me. I only got involved to help once my mother informed me of how they were treating her. I wish I could get back the weeks of stress and sleeplessness that their ignorance, rudeness, and fumbling of the job caused. read more

I decided to use AAA's recommendation and use Belfor for this repair. Great service and crew, excellent work ethic all around, and in a timely manner. read more

Belfor initially was responsive to my bathroom claim with AAA. When the project was finished it looked fine. They had cracked my countertop reinstalling it. They asked if they could try to repair it first. I agreed. 8 months after all the cracks reappeared. i have tried for the last 9 months to get them to replace the countertop that they cracked to no avail. Chelsea Matthews is not effective nor responsive. I would not reccomend this company to anyone. Charlotte Feichtmann read more

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Met with all the folks on Yelp and decided to go with Belfor based on AAA recommendation. They did a great job with attention to detail and were easy to work with and explained what they were going to do. They showed up on time. Great Job. read more

BELFOR Property Restoration - inner wall work - Damage Restoration Near Me - Palm Desert, California

BELFOR was the Top-Rated provider on AAA's List. After working with their team - Vee, Tammy & Joshua. You could easily see why they have a 5-Star rating. The house which had flooded was a rental. They collectively worked together to make thing stress free and as painless as possible. Tammy stayed on top of things. True professional. Somehow, she knew the style of decor I was looking for to blend everything together. BRAVO - Highly recommend BELFOR read more

We had an unexpected leak from our upstairs bathroom that damaged the ceiling in the downstairs bathroom. Belfor service was exceptional! They were always on, great people to work with and did an amazing job. My husband who is a 77 year old retired contractor said that these people were 'top notch'. Thank you so much for making this experience less stressful. read more

I need to echo Wendi L's complaint. Even though my insurance company, State Farm, has not completed its review of charges, Belfor is placing a lien on my property and threatening various punitive actions. This is particularly egregious because they know quite well that insurance companies are notoriously slow. This, on top of sub-par work, is really something. I can't understand why this company is a "preferred provider" with State Farm. read more

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Terrible customer service they are only working for the property management with hiding mold do not hire these people. Do not believe what they say. read more

This company is incompetent and shady. They did a horrible job of trying to repair my home after a flood. They did not meet timelines. They brought over mismatched, cheap products, etc. then they threatened to put a lien against my property if I didn't pay them in full for work that was done incorrectly and not completed! read more

BELFOR Property Restoration - They were paid to put in a custom tile countertop, but brought this instead! - Damage Restoration Near Me - Palm Desert, California

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Our family had a great experience with BELFOR. My father had a flood in his house in April and BELFOR came in and restored his living area and floors. Unfortunately, my father passed away this summer and our family had to pick up the pieces. BELFOR was very accommodating and patient with the process and completed the job with our timelines. The job was professionally completed and the service was undeniable. We highly recommend BELFOR for any restorative needs. read more

We had a kitchen fire at a rental property we owned and selected Belfor after considering another contractor who had done work in our community and we're so glad we did. The fire was contained in the kitchen, but there was extensive smoke damage and Belfor recommended that the house be taken down to the studs to ensure that there was no lingering odor. They helped us every step of the way with our insurance company, which was invaluable because our first adjuster was based in Texas and not equipped to handle this type of claim and Jeff Stone at Belfor was instrumental in getting an experienced local adjuster to take over our case. Tammy Gale was assigned as our contractor and she went above and beyond in so many ways. She helped us maximize the space by moving a couple walls to add a 4th bedroom and enlarge the kitchen, she offered referrals for repairs that were outside the scope of the fire damage, and always tried to expedite repairs wherever possible. We also appreciated her positive, can-do attitude. When unexpected problems cropped up as they will with any large scale project, she never got rattled and just took care of it. She's well-organized, professional and immediately responded when we had questions or concerns. We highly recommend Belfor and both Tammy and Jeff. read more

BELFOR Property Restoration - property before renovations - Damage Restoration Near Me - Palm Desert, California

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Amazing team! Our business was flooded twice during heavy rains due to a neighboring business' contractor. It caused quite a bit of damage to our store and Jeff Stone, Justin, and their team were so responsive and amazing! They came prepared, worked quickly to remove the excess water, dry the floors and walls, remove the damaged drywall, and make it look new again. And it happened again on a Friday night! We called Jeff and he came immediately with his team - removed 14 gallons of water, set the driers and humidifiers up, and again, took the necessary steps to repair all so we could again open the store. These guys are great, responsive, professional, knowledgeable, and incredibly friendly and helpful. We hope we never have to use them again, but will keep their number just in case. read more

During my recent bath remodel, I thought I had mold on the posts behind the drywall. Josh came out to inspect within the same day that I called. He evaluated the areas and double checked with the company's experts. It was not mold. He literally saved me thousands of dollars. Two other companies that I called, just assumed that it was mold via a phone conversation and were ready to get rid of the "problem." Josh's honesty and accuracy was highly professional and appreciated. Thank you for being honest!! read more

We had to replace the main drain on our slab house which involved the tearing up of bathroom floors and baseboards, a nightmare. Allstate recommended Belfor and they did a great job working around COVID issues and the fact our house was built in 1966 so the replacement tiles and baseboards were hard to find. Jeff and Tammy kept us apprised at every step, beginning to end! Tammy even showed up with every worker, explaining the job and making sure they had the right supplies. They always showed up on time and ready to work, it made a stressful thing much easier. Highly recommend! read more

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Amazing company! This experience has restored our faith in the competence and workmanship of companies in this valley. We discovered a major water leak under our slab shortly after Thanksgiving. The water damage was extensive including our garage, laundry room, kitchen, dining room, office and entryway. We immediately contacted our insurance company, and they recommended Belfor. Honestly, with the Christmas holidays coming up and an outbreak of Covid, we expected this affair to be a total nightmare. Amazingly, as bad as the situation was, Jeff and his team of professionals made it as painless and worry-free as possible. From the demolition to the restoration, they worked tirelessly to get the job done while accommodating our every need every step of the way. Everyone went above and beyond. Jeff and Carl who assessed what needed to be done and worked quickly to mitigate the water damage; the leak detectors, Alex and Carlos, who immediately found and fixed the leak; Justin and Charles who handled the demolition and cleanup and went the extra mile to ensure that my granite counters and cooktop were not disturbed or damaged when removing the cabinets; and Rene and his crew who worked tirelessly to repair the drywall and have the painting done by the Friday before Christmas. Thanks to the fact that they were able to leave my cooktop in place, it allowed time for Adolfo and Raoul to do what was necessary to match my 30-year-old cabinets. All of this was perfectly coordinated in a timely manner thanks to Belfor's little spitfire, Tammy. Even while sick with Covid, she was making calls and making it all happen. We cannot thank Jeff and his team enough for rising to the occasion and for being there when we needed them. read more

It is such a pleasure leaving glowing reviews for companies who deserve 5 plus stars! The Palm Springs branch of BELFOR's nationwide restoration company could not have been more professional, efficient and responsive to our needs following severe water damage in our kitchen. From scheduling appointments, (thank you Chelsea), to various site inspections, (thank you Jeff), and to the final restoration, (thank you Adolpho), the entire process could not have been more seamless and precise. It was truly so refreshing to have such talented and skilled professionals tackle the restoration process with such ease...highly recommend BELFOR in Palm Springs! read more

I needed extensive restoration work on a property I suddenly inherited in Coachella Valley. Belfor did an excellent job of repairing the property and even performing additional work at the last minute. I worked with Jeff Stone, who responded promptly to my many emails, texts, and phone calls. He was always professional and took the time to explain the complicated process of repairing the damage. I will definitely use Belfor again if I require their services. read more

I recently used BELFOR for reconstruction due to flooding and was very pleased with their service. All the contractors were knowledgeable and efficient in addition to being personable and helpful, and always on time. They also helped me finish the project even though it was not their responsibility. I highly recommend this company. read more

My condo in Palm Springs has flooded twice in 3 years, and my two experiences were quite different. Thank goodness I used Belfor this time (not the "other" company), Belfor was efficient, professional, and so responsive, I'm so happy! Jeff Stone and Tammy Gale were so professional and responsive - if I called or texted they either answered immediately or called me right back, who does that anymore! Belfor does! The work was great, and they started and finished the contract start/finish dates on time. Who does that anymore? Belfor does! There were a few minor issues, but they were taken care of right away, and they went above and beyond on some tasks. I also thank Adolfo and Chelsea, and anyone else I might have missed. Compared to my previous experience in 2019, with a different company, Belfor was awesome, and I highly recommend them. (If anyone wants to know who NOT to use in Palm Springs area, message me, I'll be glad to fill you in, they were awful). Belfor is great! read more

Wow! Belfor was extremely professional throughout the water damage restoration of our condo in Rancho Mirage. Tammy Gale was the person assigned to our job and she was terrific in every aspect of her assignment. If she said she would be at our home at 8:00 you could be assured that the doorbell would ring at 8:00. She always accompanied the technician performing the restoration work, including introducing the worker to me, explaining to the technician what had occurred, and giving me a timeframe as to when the scheduled work would be completed. Every person involved was a pro in their respective field. If I were choosing a skilled technician those technicians provided by Tammy and Belfor would have been my choice as well. Are we satisfied with the work done and time in which it was completed? Absolutely. Hats off to Tammy Gale and Belfor Property Restoration for a job extremely well done. Thank you. You are the best. read more