Rapid Dry (Troy) was hired by us to restore our old and carpet covered Hardwood Floors. Due to dog…read morepee stains they were forced to remove all the hardwood in the living room but just refininshing in the 3 bedrooms. Also I requested new hardwood to be installed in the hallway. When their man (Cole) showed up all by himself I had my doubts right from the get go. But Cole was like a one man wrecking crew removing ALL the carpeting throughout the house. We left our home for 3 days while on vacation and Cole had the security code to come and go as he needed. He sent us updating pics of his work while we were on vacation showing his progress. What he didn't know was one pic captured the clock on the living room wall was indicating it was 1:50 AM because it was pitch dark outside thru the living room window. This young man was still on the job 'Getting R Done' I'm guessing Cole to be around 25-30 years old and if more of our youth worked this hard our country would be so much better off. His professional skills were EXCELLENT and his eye to detail was also EXCELLENT. He basically did this big job all by himself and I am very pleased with his work. I was lucky to get Cole from Rapid Dry but better yet Rapid Dry is lucky to have a man that loves to work. He never even stopped for lunch, just kept on going. My wife felt sorry he didn't eat for sometimes 12 hours or MORE so she would send him off with slices of pizza and ice tea she made.

I've been a customer for over 20 years and have never been disappointed. They arrive on time. Do a…read moregreat job. Professional. Personable. Clean up then out the door. Their prices are the best in the valley. Matthew is my favorite time after time. I recommend Rapid Dry for anything from carpet cleaning to clearing a disaster area flood. Simply THE BEST CHOICE. PERIOD!!!

Long over due. Our house had a sewer back up. We had water everywhere we believed it was just clean…read morewater ...... wrong . It was a Friday night , definitely last thing I wanted to deal with . I have never dealt with anything of this nature before . Turned to yelp called a plumber . ( should have called King's at that moment , however I didn't know) Plumber cleared clog , couple days later hour house started to smell. Come to find out the water was black water and worked into walls and carpet. Went back to help and Kings had good reviews . We called them. With-in a hour they were at our house . Juan was our original tech, ran test and determined that we did still have moisture in walls. Advised we needed to vacate house . Our insurance moved us into a hotel. Next day I met with Jared . Who explained the process. Let me be clear , when things are bad they are going to get worse before they get better. Jared explained they were going to have to cut our some drywall. Move cabinets . Run test. Ended up having to remove some tile and our shower too. Cause nasty water went everywhere . I was concerned what our insurance would or would not cover . So I asked Kings to please communicate with my insurance to make sure I would not get stuck with a bill for anything not covered . Terri and Jared were awesome they communicated the entire time. It's amazing that's company comes in and rips your house apart and you happy while they do it. After they were complete with there part , other contractors were brought in to put house back together again. What a process , hope I never have to do it again . However if it happens I know who my first call will be! Thanks again Kings!

One month ago I had new carpet installed in my new home (ref.yelp carpets) the Toxic fumes from…read morewhatever materials they used has made it impossible to move in. They refused to help me, so we had the carpet deodorized and shampooed. It helped a little but not enough. I contacted Kings and spoke to Teri a very professional and caring lady. She contacted Jarrod to discuss my problem and called me back within minutes. The bad news is that in their professional opinion, it my compromise the new carpet to do any deep cleaning, etc. I want to thank them for their honest and professionalism and further suggestions in my resolving my situation. Thanks Again.

Paul Davis of Palm Springs provided excellent service after a flood in my home. The water cleanup…read morecrew was professional and detail-oriented, and the reconstruction team began repairs quickly after the demo. The whole team communicated well throughout the process, including with my insurance adjuster, which made everything easier. I also found out they offer general remodeling services. I'll be having them back soon to remodel my bathroom. Highly recommend!

Just utilized Paul Davis for some restoration services and they were very professional and fast…read moreacting. I highly recommend Paul Davis Restoration.

In short: if you are in Palm Springs / the Coachella Valley area and reading this while having just…read moreexperienced a flood, forget any other "big name" flood response crew. You are not going to find a better team than this. Dan's team is exceptionally skilled, organized, respectful and most importantly FAST- and I wish I'd found them sooner! Full review: When our tenants called about a flood at our rental property in Palm Springs, I panicked and did what I thought was the "safe" move: I hired a big-name local flood response company with decent (but not amazing) reviews. Six days later, the house was somehow still damp. Progress felt slow, and even my insurance adjuster strongly suggested that I do my research when choosing the company to do the repairs once the house was actually dry. I knew I didn't want that first company doing the actual repairs. I turned to Yelp looking for someone who could move fast, work cleanly, and understand the insurance process; someone who could get the job done with attention to detail, given how much attention we'd put into our home initially, but somebody who could work super, super fast. I thought I'd message AVA Flood Restoration and just get a second opinion on how the drying was going. I was on my way out to dinner and Dan (the owner) said he could come over later that night. I was already impressed, but wanted to wait and see what he'd say. Dan came over right at 9pm as promised. He told me that for a house of our size it simply didn't have the right amount of dryers, and that the house should have already been dry given it had been six days. He told me he had a team ready to go that night if needed, but that either way, he could assure me he could work with speed and attention to detail, and had experience with other homes where design was a key element. I slept on it, and the next morning, fired the other company and hired Dan. He took over from the other company right away, brought in about double the number of dryers, and was candid that the prior team had cut corners. That transparency was a huge deal because at that point I just wanted the truth and a clear plan. He handled explaining what had happened to my insurance company so insurance could just pay his team directly rather than me having to act as a middleman. From there, the pace and organization were night and day. Beyond drying, Dan's foreman, Kody, led the rebuild and he's genuinely skilled. New flooring, drywall, electrical and plumbing repairs, cabinets, paint... the whole scope. The crew was also incredibly consistent: they were there every day between 7-8am, and if I had questions they took the time to explain what was happening and why. The #1 reason I'd recommend Dan is communication. I'm a millennial, communication is everything to me. Dan is truly next-level. He responds to everything, is always a phone call away day or night, and he texts frequent updates so you're never left wondering what's going on. A lot of contractors say they communicate well. Dan actually does. Three weeks later, our house was back together and our tenants were back in, honestly better than ever. They made a pretty awful experience as good as it could have been - an enormous thank you to all of you: Dan, Kody, Mike, Derek - while we hope we never have a flood again, if we ever do need a contractor for other work, we absolutely know who to call. By contrast, our neighbors up the street had a similar pipe burst a year prior, and it took them six months to get back to normal dealing with other slower contractors who just didn't prioritize them. If you're dealing with flood damage and need someone who will show up, follow through, and move with urgency, Dan and AVA Flood Restoration are the real deal.

Very professional, easy and quick communication. They went above and beyond to help during a…read moredifficult time for the family. I would highly recommend! They restored the master bedroom, moved the furniture, cleaned the floors and walls, installed new carpet. The room is in perfect shape now. Dan responded immediately every time I reached out to him. Thus company will get the job done.

Really impressed with the service and quality of work by both the remediation and restoration teams…read moreprovided. Response time, scheduling, and customer service were outstanding, specifically calling out Cesar, Delia, and Dart. Only complaint is that there's no way to directly call the Palm Desert office, calls get routed to a central customer service line and it adds an unnecessary layer of complexity to reach the local office. Otherwise it was a flawless experience and I'm so glad Servpro did such a spectacular job!

I cannot say enough GREAT THINGS about this team! From the people on the phone to to technicians…read moredoing the work in my home to the billing people, EVERY SINGLE PERSON was fabulous. I had a nasty unattended/bio hazard cleanup to deal with and everyone was so kind and supportive and proactively professional. They took care of situation without trying to talk me into additional services and the cost was more than fair. The technicians were extremely professional - showing up on time, figuring out just what was needed and helping to make sure we were squared away on day one and staying with us for the next 2 days to make sure the issue was completely handled. They made a horrible situation better in everyway and I am eternally thankful.

They responded to my upstairs flood in no time at all, and this was after hours. The remediation…read morecrews did an excellent job and returned my rooms back to normal. Very friendly and knowledgeable employees.

If you look at my review history, you'll see that I usually write positive reviews. However,…read moreworking with Flood Response has been one of the most painful and inefficient experiences. We had a flood in our home in LaQuinta more than a year ago. We hired Flood Response to handle the clean up. They sold us on their experience working with insurance agencies. So we also hired them to handle the rebuild. THAT WAS A HORRIBLE MISTAKE! It's been more than 13 months and we are still not finished. While insurance delays are certainly to blame - this company did nothing but cause more headache. In January, I threatened to move the rebuild to another company. They promised to have the rebuild completed by Coachella (April). It's November now and our house is still not back together. The company has been completely incompetent all around. -- Unreliable - They changed our general contractor a few months into the project after he had done zero. They new one was equally awful. -- Non communicative - They promised to send us weekly update emails to inform us of progress - didn't happen. -- Lazy - They've had our personal belongings in storage for 13+ months now. Our insurance was slow on approving an repair inspection, but once it happened, Flood Response told them they had the wrong couch (they didn't). It's now been 4 months since that inspection and we still don't have a report on repair. They also sent the report to a completely different insurance claims company. -- Crooks - during the rebuild, one of our water heaters exploded. We had them quote the repair and it was 4x the price of another vendor. BEWARE! They are terrible with insurance. They might be find for remediating a flood. But DO NOT trust them with a rebuild.

highly recommend this company very honest ,reliable. and professional. Great customer service and…read moredid an amazing job on my home!!!

I cannot recommend Executive 1 enough. Great communication, fast, and friendly. I needed demo on my…read moremaster bath. Kaleub was the first to reach out to me, stayed in constant contact, arrived on time, and finished before the estimated time. Cleaned up and everything. I will DEFINITELY use them again for future projects. Great experience after many hits and misses with other companies. A+++++

Ricky was very thorough and prompt when he came and cleaned our carpets. Very much appreciated. I…read moreneed to give him a call again. Thank you.

I finally got to use Ricky's service for upholstery cleaning and I was so pleased with the results…read more I had debated what to do with two slipper chairs after being stained for some time. Ricky's service came to me, set up in 10 minutes, and finished in 25. My kids could not believe the results and the price was reasonable. I would highly recommend and will be using this service again for carpet and couch cleaning.

Mason was so informative and professional when it came to the mold issue I had at my home. I had…read moretried a different local company and was not happy with how they were handling things. Mason actually took the time to inform me and ACTUALLY take care of the problem instead of just covering it up and calling it a day. I am beyond happy with his service. His honesty will keep me as a life long customer! Now all my neighbors, friends, and family will know about him!

From the owner: At Fresh Start, we're your all-in-one general contractor serving the Coachella Valley. From full…read morehome remodels to small repairs, we handle almost everything - with craftmanship, integrity, & care. We specialize in mold inspections, remediation, custom cabinetry, kitchen & bath renovations, flooring, painting, and general construction projects of all sizes. Our team is LICENSED, CERTIFIED, and DEDICATED to delivering quality work that lasts. Whether you're restoring a property or creating something new, we make the process smooth, efficient, and stress-free. Bring your vision to life the right way. Call or message us today for a free quote!

My wife and I don't often post reviews but Flood Response was such a good company to work with we…read morewanted to encourage others in need of this kind of services to know how well they do their job. We had a leak in our attic and it damaged part of the ceiling, walls and base board. Flood response did an excellent job with the remediation as well as the reconstruction. Everyone we dealt with were pleasant, knowledgable, and clearly wanting to do a good job. Specifically Jose the estimated and remediation project manager and Mike and Jeremy who did the remediation. Tony the reconstruction supervisor and Hiram who handled the dry wall and painting were top notch as well. All in all you can't do better than Flood Response and the pricing is fair and honest as well. Bonnie & Larry (La Quinta)

Mirum Ruiz did an awesome job of getting our bedroom back together. He is very conscientious and…read moredid a beautiful job of restoring the walls and painting!