Brandon and the team at Dave's Garage are unbelievable, going above and beyond when it comes to…read moremaking sure you're well taken care of. They are the best in Traverse City hands down. They gave me a loaner to use while they worked on my car and they were fast and efficient. They don't overcharge and they never talk down to you. My best mechanic experience hands down. Can't recommend them enough!!!

Anytime an auto shop tells me there's no charge after having my car for well over an hour. They're…read moregonna get five stars. Not only did they fix the small problem, but their service is excellent as well. I was hesitant to do business here after it changed hands but other relatives have had very good success also

My tire sensor was low this morning before heading back downstate. I dropped in at DTC Traverse…read moreCity and I was promptly and professionally taken care of. The gentlemen not only checked my tire with the issue but all of my tires. Quick, efficient and no charge. THANKS GUYS!! Audi R8

Needed to repair a tire with a nail in it, while in the middle of a California-Michigan roadtrip…read more Scheduled an appointment online, arrived early and was met by a friendly, professional and competent staff who quickly got us back on the road - for free - with a repaired tire. I purchase tires and have them balanced/rotated annually at Americas Tire on the west coast. Delighted to have the same excellent customer service here at their Discount Tire sister chain. Highly recommended!

Had a problem with my front end. It was in and out within 2 days. The work was top-notch and the…read moreprice was very reasonable.

Helped us out when our van broke down on vacation. Got it in when nobody else would, diagnosed and…read morefixed a huge job. Very kind and honest. Thank you !

3/31/23: I'm up from Detroit in TC visiting family and discovered a near-flat on my Wrangler. My…read morefamily recommended Juniors - a reco but no direct connection (ie. they didn't know me or my family). I called and spoke to Mike who told me to bring it right in - whether it could be patched or not, I also requested a tire rotation (when at Juniors I suppose). He asked my expectations on timing and I told him I was just glad they could get me in. A few hours later, Richard calls to tell me it's done and no charge for the tire rotation. What? I politely declined and insisted on paying for the rotation. I share this story not so others will expect to "get something for free" but instead to expect high-touch, friendly, communicative, timely service at (IMHO) a a great rate! The entire team there could not have been better and although I live in Metro Detroit, I try to visit TC often and I can say with confidence, when it's time for new tires - I will consider driving up to see the Juniors crew. Maybe you think I'm an idiot but if I can parlay a visit with family and support this local business - WIN-WIN!

Juniors always provides friendly, affordable service on repairs and fair prices on new tires.read more

We were driving through Traverse City on a Saturday morning and noticed we had a flat tire from a…read morenail. We called tire factory, they answered immediately and told us to come in. From the time of our phone call to the time our service was finished driving out of tire factory was less than 45 minutes. They patched our tire quickly, despite what appeared to be a busy Saturday and the service cost us less than $30, we were so impressed. Highly recommend their services!!! We were back on the road and enjoying our weekend in literally no time at all, thank you!!

if I could give less than one star I would. when I questioned what tire had been replaced an…read moreemployee raised his voice at me. I am filing a small claims against them but its not about the money. its admitting a mistake was made.took my car to Discount tire and the problem was fixed without incident.born and raised in this town and never experienced anything like this in customer service!

I was involved in a collision in January and was referred to Olsen's because they supposedly…read moreoffered loaner vehicles. My car became undrivable before their loaner was available, so I had to bring it in early. At drop-off, I spoke with Mary Jean, who agreed over the phone that I could pay the repair balance in installments since I needed to use my savings to purchase a temporary beater car. Based on that agreement, I went ahead and bought an inexpensive vehicle and waited for the repairs. Once the work was completed, the entire agreement was suddenly denied. I was then contacted by Deb, who immediately began pressuring me to either pay the full balance upfront or sell my car to them at an extremely low and unrealistic price. When I refused, she informed me they would start charging $100 per month just to keep my repaired vehicle on the lot--something never disclosed in advance. She repeatedly referenced a supposed "normal" rate of $100 per day as if it were a threat, even though none of this was part of the original conversation with Mary Jean. The behavior felt strategic and manipulative, designed to corner me into selling them my car. When I arrived with the $2,000 I had borrowed from a friend, the visible shock on Deb's face said everything--she clearly expected I'd have no choice but to give in. The entire situation made me feel like they were taking advantage of someone they assumed couldn't push back. The store manager refused to speak with me by phone and insisted on email only, adding to the frustration. Throughout the ordeal, I received dismissive remarks, including being told I "couldn't be trusted" to pay--even though their last-minute changes were the only reason the situation escalated. I genuinely cannot understand how a business operates this way and stays open. Between the shifting terms, undisclosed fees, pressure tactics, and lack of basic professionalism, this was one of the worst experiences I've had with any repair shop. I would strongly advise others to avoid Olsen's entirely.

The estimate went well. We wanted the estimate to replace rocker panels that were rusted out. The…read morepassenger door also needed to be replaced due to rust along the bottom of the door. Our Dodge Ram 1500 is a 2014. The estimator didn't want our business because the total was $32,685. Not worth his time or ours.

Can I just say that I'm so happy that Lauren is back as the manager. Went in there today and was…read moretreated like family once again. Her crew is so well trained, she's energetic and honest. I can't say enough good things about her or the way she runs her shop. If you think you have a good oil change shop, you haven't seen anything until you come over here.

We are vacationing and realized that it would best to get an oil change before heading back. We…read morestopped in randomly today 11/11/24, and were greeted by 2 gentlemen that had us pull right in. They discussed the options that we had and incredibly, we were able to get a 50% discount for Veterans Day! These 2 young men were professional, courteous, and very thorough. They went through their checklist out loud, confirming with the other that everything was done to standard. Before doing anything that could have potentially cost additional, they reviewed options and confirmed our decision. We had a fantastic experience and were very impressed by these two attendants. Highly recommend!!!

My mechanic, Jay Bearup, moved here so I followed him. I felt that if he wanted to work for them, I…read moreshould try them out. I made an appointment because my back brakes were grinding, which is never good. Brad quoted me a price which included calipers in the rear and brakes all around. The price was HALF of what the dealer was going to charge, and the dealer's quote was when the brakes weren't as bad! Brad and the mechanics are professional and I will be returning!

After having some less than favorable experiences with my Lexus at several shops around town. Such…read moreas one of the top rated shops on yelp botching a rear brake job and not fixing it after 3 visits, Forcing me to fix it myself. I finally found Car Repair's. Brad Smith and his team are great. They are knowledgeable, professional and friendly. They were able to get my Lexus in and change the timing belt, water pump, spark plugs, brakes and more in short notice. Brad didn't try to talk me into anything extra, he just made some recommendations and explained everything thoroughly as to why it was necessary and a good idea to do while it's already apart. I will be taking my vehicles here for everything from now on and recommend them to everyone.