I went here to get an oil change and a check up. The wait took a while but there is a TV and wifi at this location so thank God for that . The staff keot me up to speed on the status of my vehicle. It took half the day because of a hard to locate oil filter. I was given a discount because of it. read more

Belle Tire - Lobby and status screen. - Auto Repair Near Me - Ann Arbor, Michigan

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As any visit to a tire check-up, nerves kick in, but as soon as I went in the staff greeted me with a smile which felt very supportive. I waited and even napped because their waiting area was so comfortable. I was out of there pretty fast and was just charged a smile. Will definitely be back! read more

I came in at noon to have my brakes checked but was told by Aaron that it would be better to come back at 2:30 when it is slower so I could have an inspection. So I did. I spent 2 and half hours staring at my car right where I parked it before Aaron came up to me with an unenthusiastic apology and said they wouldn't be able to look at it today. Waste of my time. read more

I had the pleasure of working with Raiden from making my appointment through paying for a year's worth of alignments. Raiden kept me updated on the progress of my repairs on my car. My car was finished with the alignment sooner than I expected. read more

I am from out of town and was in town for an event. I had an issue with my rear tire and called several shops for help with no solutions (even other Belle stores). I called this store and Kyle was totally ready to help and asked me what he could be of service. I took my car in, they met me right away, got it back, diagnosed the problem and fixed it! And when they came to give me the key, he said all done have a great day....NO CHARGE! If I could've I would've bought them all lunch! Everyone we encountered at the store were friendly and asked if there was anything we needed! Highly recommend this place! read more

I pulled in 20 minutes before closing with a tire that was completely destroyed. Aaron and his co-worker took great care of me and got me back on the road! They were my angels that day. Thank you! read more

This company allows extremely unprofessional management practices that create a hostile and unsafe work environment. Manager Raiden has engaged in inappropriate relationships with employees and even discussed it openly in the workplace, which raises serious ethical and legal concerns. I reported this behavior to HR and requested an investigation, but instead of properly addressing the issue, HR made the situation worse and failed to ask me for details that would have helped them investigate. This left me feeling unheard, unsafe, and unsupported. I do not recommend working here, and I will be contacting OSHA and the proper authorities regarding these issues. read more

Ann Arbor, Mi #49 From all of at Ghostbusters Outreach.... A HUGE HUGE HUGE SHOUT OUT TO.... Chris, Leon, Dan Stevens!!!! LEON - YOU THE MAN FOR MY TECH, Chris - Awesome customer service, and beyond you gave to us, also, Dan Stevens, for giving my son a job offer and beyond great leadership there well don gentleman well done! HOME Run! read more

Belle Tire - Auto Repair Near Me - Ann Arbor, Michigan

Arron and Christopher were both very helpful and upfront with me about what my old truck needed and made sure I was taken care of, thanks!

Never again. Most recent bad experience was learning that they deemed my winter tires "abandoned". They claimed to have called me about this, but I can assure you that they didn't. I should have gone to Discount Tire or Costco. read more

We left Davison, MI to drive home to NC. Right outside of Ann Arbor, our tire began to tear apart. The folks at this location took care of the best they could! We were traveling with 4 kids and a dog! They let us bring her into the waiting area instead of having to stay in the chilly rain! We most definitely recommend! read more

I normally get my tires at Costco, but I tried this place because I had a trip coming up and I wanted to get the work done prior to the trip, so I didn't have time to schedule Costco in advance. The Belle Tire website was a good experience for identifying the right size tire and choosing amongst the options. I also liked that I was able to schedule an appointment after choosing the tire, and I didn't have to take the tire specs to the store; it was all on their system when I showed up. I also liked being able to enter my email address and get a 10% off discount code. The part that I didn't like was after the service was complete. First, they didn't apply the discount code until after I reminded them a second time. Then, the price was higher than the online quote, even after they applied the discount code. The salesman said, "Oh, you don't want the Tire Protection Plan?" He had included it, for an extra $100+, even though I had already declined it online, which was clear from my online quote. (Really glad that I brought a screenshot along with me to the store.) Maybe it was a simple mistake, but it seems much more likely that he had added the protection plan to my invoice (to pad the commission? or to make a quota?) and hoped that I wouldn't object. That felt really shady, and ruined what had been a very good experience. read more

I arrived shortly before closing at Belle Tire and desperately needed to have my flat tire fixed. Mr. Aaron Daniels was very responsive and accommodating even though they were busy and were wrapping up for the day. I am grateful for his kindness and the superb work done on my vehicle. Thank you! read more

I'm a big fan of Belle Tire. They offer a wide selection of tires, honestly presented, and I think their prices are as low as any. What's most impressive is their care later on. I've had a slow seal leak and a flat from a screw puncture in tires I got from them. In both cases they addressed the problem right away and without charge. The only downside to Belle Tire is that they are busy, and so it is sometimes difficult to get an appointment. But as long as I was willing to wait, they always managed to get me in. I always to to Belle Tire now for anything having to do with tires. read more

i have used Belle tire for tire purchase and for service for many years. Although the faces change, I am get a friendly greeting and a helpful coversation about what my car might need. I never feel pushed into getting an unnecessary service, and always feel that I've gotten what I needed at a very competitive price. read more

Came in because I had a low tire pressure light come up in my car. Rich immediately filled my tires and performed a visual check (and identified a metal object in my tire!!). He told me he would be able to take care of it for me in a couple hours. I came back, and his team fixed my tire within 30 minutes. Really nice guys and amazing service! read more

Quoted me $1000 to repair my breaks - left immediately after hearing that. I found a local mobile mechanic who did the work for $400 and checked out the quote Belle Tire gave me. They definitely see a feminine presenting person and try to rip them off. I will never recommend or return. read more

always some scam for up charges. broke some bolts on wheel and charged $160. Totally fake

Got a quote for $300 for rear brake pads and rotors. Rotors were 3 months past their year warranty and wouldn't honor it. When asked how these rotors barely lasted a year, Chris responded with "well they could have been bad rotors in the first place, I don't know..." Belle tire was the company that did the work in the first place. Bad answer Chris. Came in to pay, price was now $450 cause chris doesn't know how to add... I've been a loyal customer of Belle Tire for years. No thanks, I'll take my business elsewhere. read more

My 16 year old daughter took her car in for a slow leak tire fix and they sold her 4 new rims said hers were all bend and blown out. When she came home and told me she ordered $600 worth of rims I flipped. The next day, just to make sure I took it to an independent tire place and they said her rims were fine. Be warned this place will try to fool you and take advantage of you. Be warned read more

Belle Tire - Waiting area - Auto Repair Near Me - Ann Arbor, Michigan

I randomly got a flat right before they were closing, but they still talked to me and let me come in. They told me if it needed to be fixed, they'd do it for free, but if it required replacement, they'd have to keep it overnight. I opted to have the tire replaced and they kept it overnight and had it done first thing in the morning, and called me when it was done. They offered some other services, but I declined and they weren't pushy at all. When I got my car back, I paid the exact amount we agreed on the night before and picked up my car. In addition to the brand new tire, they cleaned my car up (wheels and all) and neatly repacked my spare tire into the trunk. While I've heard they tend to be on the more expensive side, their willingness to help and quick turn around time makes it pretty worth it, in my opinion. read more

Less than one hour before closing the day before Thanksgiving and I had two screws in my tire. Your staff saved me! Took care of the problem. I was able to drive to the grocery and celebrate with my family. You have a customer for life. Thank you!!! read more

Went to Belle tire on Washtenaw with a flat today. Had an appointment at 10 o'clock and they had my car in and out in 20 minutes. Fantastic everything look great. read more

We keep coming back to Belle Tire and specifically, this location for service. The staff goes out their way for their customers. The service is fast and reasonably priced. They have gained our trust over the last few years and that is hard to earn from an auto repair shop. Had shocks and something else fixed on a truck there this week. Super happy with the service, quality parts and price. read more

My obviously pregnant wife was turned away an hour and a half before closing time and was forced to drive 50 miles home on a donut during a snowstorm. If you have any sense of right and wrong, let the community show how wrong this is and please boycott this location. Thanks. read more

I was traveling to Ann Arbor on business when I hit a pothole on 23N. I knew I couldn't drive the 175 miles home on the donut spare so I called Belle. They had no appointments but told me to be there at opening time the next morning. They worked me in and in a couple of hours I was out the door with a new tire and I was able to drive home with peace-of-mind. Really great customer service despite knowing they likely won't see me again - special shout-out to Aaron. read more

My tire fell off whilst driving two weeks after they worked on it. I used to be very loyal to Belle tire. Never again. If I were on the highway it would have been a disaster. read more

These guys are always fun to be around and give you respectful service. I've been hanging out here for the past six months as tire valves and slow leaks have plagued my tires. They've filled air, done patches and generally filled them with air as slow leaks keep bringing me back. read more

Okay I am now convinced that the branch is as good as the manager and this branch has a good manager. I ha e been to Ellsworth Belle Tire and they ignored me when they could have helped. See my review for that store. This store on Washtenaw is soooo busy! The manager took the time to help me with filling them with air. He didn't ask if I had money-- he said how can I help. If your manager is caring you show staff how important the value of service is and kindness. It goes a long way because you never know who your talking too or what kind of day they have had. Thank you Washtenaw Belle Tire for helping me with my Volt! read more

Had a flat tire that had a nail in it and they repaired & put it back on my car quickly and free! Great customer service as well

Post your review I bought four new tires here in October, spending nearly $1200. Within days all four started losing air, the two driver side tires much faster than the passenger. At first I thought it was just the cooler temperatures, but soon found myself having to put air in them once a week. Once I was able, I returned to Belle Tire, the month after buying the new tires, and explained what was happening. They were not able to take care of me same day, which is understandable. But the soonest appointment was not for more than one month. They could not do anything for me for more than one month. The reason I was given is because there are a lot of people ahead of me--apparently once they've collected your money you are no longer an important customer. His solution was just to keep filling them up with air until they could look at the tires and see what was going on, at the end of the next month. I'm worse off than before I got the new tires. I've always gone to Firestone and have always been taken care of. I only went here because they could get me the premium tires I was looking for faster. I won't make that mistake again and I will not be back. read more

I'd give this business a zero if I could. I took my car to Belle Tire a couple of weeks ago for a broken brake light and it turns out that I had to have a lot more work done than I thought which costs hundreds of dollars. My car started making weird noises a couple of days ago and I took it to Midas where they told me that my front brakes were completely warn out. Belle Tire neglected to check the whole car AND they ripped me off. Even the people at Midas said they ripped me off. read more

Getting your car fixed is the worst experience ever. It's rarely cheap, and since you aren't a mechanic yourself, you rarely even know what's wrong in the first place. And that's where they get you. My experience with Belle Tire is as follows: Report problem A; get estimate. Two days later, take car in to get fixed. Two days after that, come back to request refund because they over charged me. Also mention that you seem to be experiences the same issue, but say you'll give it a week. They say that all their work is guaranteed, so not to worry. Great! One week later, come back reporting the same issue. Get told that this problem has to be dealt with by the dealership. Okay. And the repairs you already did? "Oh, you has multiple problems." The worst part about getting your car fixed is that you have no way of knowing if that's accurate. I told you to fix problem A, but you fix "problem" B. I still need repairs even though you've guaranteed your work. It's difficult to trust strangers not to rip you off; especially when they overcharge you in the first place. I'm now out $400 with more repairs necessary, and all I'm being told is that they gave me a deal on the initial repairs. I wouldn't recommend Belle Tire to a friend unless it was something simple and obvious. I won't be returning to Belle Tire for future repairs. I do, however, recommend that you develop a relationship with a mechanic, and get your work done by someone you can trust. read more

I took my car in for new tires and alignment. The sales man was very helpful picking out the tires and I feel like I got a good deal on the a great pair of tires that fit what I need for driving. That being said I would highly recommend that you get a second opinion on any mechanic work they suggest. I know nothing about cars and was totally swindled by the mechanic there who told me my "ball joints" were cracked and needed to be repaired before they could do an alignment. I chose not to have them fixed there and took the car to my regular mechanic who found nothing wrong AND informed me that he has had three people in the last six months who have come from this Belle tire reporting the same problem when their was nothing wrong with the parts. Looks like I'm not the first young woman who has been taken for a ride by these folks. Glad I got a second opinion and I recommend you do the same. read more

I first came to this Belle Tire the winter before last when one of my tires randomly deflated and that was just the first place I happened to turn in to. Nothing else was wrong, and they just filled up all my tires for me free of charge. I attributed it to a "damsel in distress" thing and they were just pitying the poor Florida girl in Michigan. I have gone back for an oil change for my boyfriend's car, and all was pleasant yet again, and then I went back to them yesterday since I needed an oil change and my tires refilled (after the caps were frozen on). They caught my rusted brake pads so fixed those, tested my battery since I had mentioned I needed to jump it, and changed my oil and inflated my tires. My battery did need to be replaced, and they don't have the best prices ($170 vs. last year I replaced my boyfriend's for $120 from AAA), but I figured I'd just get it done there since the service was so wonderful. THEN, this morning, my car didn't start. Even after the brand new battery. Having no clue what it was for, they paid for it to be towed to their place, and turns out, after testing my alternator, gear shifter and a couple other things, the mechanic dug up a technical service bulletin from Hyundai that for 2009 and 2010 Sonatas, the starters can just die in extreme cold (and this being Michigan and what with all the polar vortexes (vortices) we've been having, it's cold). Starters are expensive, and since my car is just under 5 years old, I checked the warranty - and the starter is covered, but only by the Hyundai place. They were completely fine with me having it all done for free at the Hyundai place, and let me walk out without paying a dime. Even after they footed the bill for my car to be towed, then spent the hour and a half labor investigating the problem. When it was a problem that was 100% not their fault. For as long as I live in Michigan, I'll be coming here unless I have to go to the dealership. I've interacted with more than a handful of their mechanics and staff and have had nothing but the best experiences, and I find it hard to believe the 1-star reviews from others. read more

Do not go here by yourself if you are a young woman, unless you enjoy being swindled in patronizing tones. I know that's a notorious stereotype with mechanics, but this was exceptionally obvious here. I went to inquire about 3 new tires (I had popped a tire not long before & had received a new one at a different Belle Tire). I had called for an estimate the day before & was quoted $275 out the door. So when I walked in, ready to have them changed, the salesguy goes "Yep, tires for that car will be $400." When I called him out on it, it eventually came out that he had picked a higher-end type of tire that wasn't even going to match the one I had, upselling me without even asking me what I might want or giving me options. Worst part is that I've gone to other Belle Tires in other areas with the same result, like they are purposely testing the waters to see how much they can swindle you. It's almost cartoonish how unethical their behavior is. I walked out. I was not about to be treated like a child. I suggest you don't, either. read more

Simply put: stay away. Brought my car in for tires, and when we picked up the car and drove away, the car had a severe pull to the left. We brought it to our normal mechanic and he asked us what we hit, because the control arm and ball joint were trashed. Went back to Belle Tire and confronted them on it. All they did was deny and referred me to corporate. Called corporate and got the same run around and nothing but denial. They would not compensate me for the cost of the repair. Find it a bizarre coincidence that before we brought the car to them for tires we had no issues and after they were "done" with it I had a $300 additional repair bill. Biggest issue is they let my wife leave their facility with a car that was clearly unsafe for driving. In response to the comments from Belle Tire to my initial review above all I can say is BRAVO!!! The single best example of implausible deniability I have ever seen. "We didn't do it. It must have happened somewhere else". If that were the case, wouldn't the car have been pulling to the left since the service was done elsewhere, which by the way was months ago? No mention of this "justification" was made when I spoke to Belle Tire customer service. TAKE RESPONSIBILITY FOR YOUR ACTIONS!!! Now let's talk numbers; including my review, 45% of the reviews for this particular Belle Tire are 1 star. Not exactly what you would call an exemplary track record. Please feel free to respond again Belle Tire; I welcome your comments. read more

I went into Belle Tire today to get a flat tire fixed, which I understand is a 20 minute job. They told me that it would take about an hour and a half because there were a few people in front of me. Not a problem, so I figured I would wait. An hour and a half goes by, and I go up to the counter to check on my status. They said they didn't start on my car yet, and it would be another 2 hours before it would be fixed. I expressed my displeasure and left because I had to be somewhere. I felt that their initial quote on timing was a bait and switch. It seems that others in the shop had similar experiences of waiting much longer than expected. One thing I value is my time, and if I knew it would take so long I could have made other arrangements. On a positive note, the waiting area is comfortable and the staff are friendly enough. I can not comment on their work as I did not receive any, nor will I return. I ended up going to Firestone next door which had me out in the quoted time for the simple fix. read more

Great service and tech very knowledgeable about the tires and need to check alignment to ensure a good experience with my new tires.

They hung up on me. After reading many reviews (Yelp sort first...note to self, search most recent) and seeing an available time to schedule, which worked with by 730am to 5pm work day, I made an appointment online. However, I was also notified by another shop that they could fit me in at a time that worked better. Not more than 10 minutes after booking with Belle, I called to cancel my appointment...the man on the phone was rude when I explained that there was another, faster option, he hung up on me. No wonder the latest reviews on here are 1 star. Seriously, don't hang up on people...your shop could've been the next I would go to if the time worked out better. read more