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    Ben & Jerry’s

    3.9 (103 reviews)
    Closed 12:00 pm - 11:00 PM
    Updated 1 week ago

    Order Ben & Jerry’s Takeout or Delivery

    Services - Ben & Jerry’s

    Gluten-free catering

    Ben & Jerry’s Ice Cream & Frozen Yogurt Photos

    Business Info

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    Recommended Reviews - Ben & Jerry’s

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    Americone Dream on free cone day, 2019
    Lauren J.

    I mean - how can I be anything but insanely happy after visiting for free cone day? The line was long, but they did a really good job getting people in and out quickly. There was a woman standing at the beginning of the shop to hand out menus so people could decided which flavor to order while they finished their wait. I was worried that they might be running out of flavors because they'd been giving out free ice cream all day, so I had a couple of back ups. Not necessary! They had my Americone Dream. I got a cup of it and left happy. The scoop was a good size. Some people got cones, some got cups with cones on top. Nothing was off limits. Lastly, everyone was friendly. You have a bunch of people quickly scooping out ice cream for a never-ending line of people and they still had smiles for every customer. Thank you, Ben & Jerry's. I didn't pay for my ice cream, but I'll come back and give you all my monies.

    2 scoops of cinDOUGHrella in a cone
    Christine B.

    Ben and Jerry's is a tried and true place for ice cream so you already know that it won't disappoint! Located right on Newbury, this place serves as the perfect place to get a snack and recharge as you are making your way along the beautiful, iconic street. Just make sure to be on the lookout for this place is a little bit hard to spot if you aren't actively looking for it. During my most recent visit, I decided to get one of their newest flavors--the Cinndoughrella, which is a toothsome combination of cinnamon and caramel ice cream with cinnamon bun dough, shortbread cookies and oatmeal cinnamon cookie swirls. Really delicious and if you are a cinnamon lover, you will especially like this one as the cinnamon is definitely prominent in its flavor. However, if it doesn't sound like your thing, rest assure that there are TONS of flavors to choose from and you have the option to put it in a cup, cone, or make it as a milkshake. If you especially like your flavor, you can buy a pint to take home with you. It is a bit on the pricier side, but there is something special about going to a physical ice cream store, picking out your flavor, and being able to enjoy it as you are people watching right on Newbury. Now that's a treat worth splurging on!!

    Ben & Jerry's in Boston
    Bruce K.

    Small B&J's with a few tables inside and a few dozen flavors of their classic ice cream. Some, the same flavors offered in stores and some are unique that I've never seen in a supermarket. I got a small cup of the Salted Caramel Blondie (no chocolate!) and enjoyed it thoroughly. The young ladies scooping were definitely working hard and making the queue move as quickly as possible. Fortunately on this evening, everyone was just getting scoops and not shakes or sundaes which would have slowed down the line. And seriously, when there are people behind you is NOT the time to get more than one "taste." One is enough, sweetie. Not three!

    Glad to support companies like B&J's who are not maximizing short term profits at the expense of our future.

    We and our kids love this place! Of all the many ice cream stores on Newbury or downtown Boston this is our favorite. They have so many delicious flavors it's wonderful to try different ones depending on our mood. The service is friendly and efficient. And it's so cool that anyone getting ice cream there can feel incredibly good about giving money to a company that works so hard to do the right thing in their business decisions. Ben & Jerry's was a pioneer of using organic milk, avoiding growth hormones, cows from factory farms and supporting family farmers. They are one of the company's that sets the high mark for how companies choose to operate and do well by doing good - like Patagonia, Whole Foods, Gap, AllBirds, Levi's, Life Alive, Chipolte...

    No gloves to put the iced cream in the cup
    Renato S.

    Love Ben & Jerry's iced cream ..went there this week with my family I couldn't believed what I saw the worked doesn't use any gloves !!! really ? What's the point for us to use mask ? What a shame...

    Get this !! New truffle kurfuffle and coffee buzz buzz
    Jacqueline C.

    Finally, finally I got to try out the new Ben and jerry flavor that was isn't yet available in grocery stores! My friend and I shared a two scoop waffle cone with the new truffle kurfuffle flavor and coffee buzz buzz. They were delicious!!!! The price is a little steep at 8 dollars but we enjoyed every bite. On a side note Ben and jerry isn't as sweet as hagaan daz which is a huge plus to be my liking. They don't have oat of this swirl which I wanted to try too, but you can get the new urban bourbon in selected grocery store!

    It doesn't look very good but it was an American sugar shoot and it tastes quite good.
    Omar L.

    It is super expensive place for Spanish people, we have payed around 15$ for a sundae and smoothy, in Spain you can eat a very good ice cream for 3 or 4€ Here the quality is not the best one, they use a lot of sugar, but if you are a foreigner, this franchise is a must, you know typical American The place is small only a couple of tables, it is clean and not very noisy and you can use the Vans shop free wifi .

    A happy customer
    Nimra K.

    I loved the service I received here. The employees are amazing. They were dancing when we walked in. I loved the vibes here.

    Free Cone Day! Coffee, Coffee BuzzBuzzBuzz! at Copley.
    San W.

    FREE CONE DAY! Despite a long line of sweet-toothed customers snaking out the door, the employees are friendly and incredibly efficient. I was in and out of there in under 10 minutes with a cone of delicious Coffee, Coffee BuzzBuzzBuzz (coffee ice cream with espresso bean fudge chunks). In all my visits here, from spontaneous drop-ins to purposeful cashing in of birthday coupons, service has been helpful and friendly. I just wish they put descriptions of some of their less self-explanatory flavors so I (and I'm sure plenty of others) don't have to ask all the time. But the employees never seem exasperated and are always willing to provide free tastings. If only today was a bit sunnier while sitting in front of BPL enjoying my cone. Here's to hoping that I'll buzz through my work now.

    One small cone and one small cup of mint chocolate
    Cindy G.

    YUMMY, rich, creamy, and flavorful ice cream. Definitely sample as many flavors as you want, particularly the odd-sounding ones. I haven't been disappointed yet! The line can move slowly, so that's a little irritating when you're stuck waiting on the staircase. The ice cream is definitely on the pricy end, two smalls came out to ~$11. To get the most out of your money, definitely go with the cone rather than the cup. The cone gives you so much more ice cream (see picture below)!

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    6 months ago

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    11 months ago

    Business owner information

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    Ben J.

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    4 years ago

    They closed before 9 pm but website said they were open until 10. Guy working there was a jerk.

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    3 years ago

    Lauren Robinson provided us with amazing customer service. She always has a smile on her face whenever we come in.

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    Page 1 of 3

    Ask the Community - Ben & Jerry’s

    Review Highlights - Ben & Jerry’s

    I'd been to this location before, but a few weeks ago was free cone day and well, they won me over and pretty much made my week.

    Mentioned in 11 reviews

    Read more highlights

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    I went there yesterday with a work friend for coffee in the morning. There was ample seating,…read morethough we didn't stay. I got a hot chocolate with almond milk and a Nutella pop tart for later. The hot chocolate was absolutely delicious. Rich, creamy, with little bits of chocolate floating in it. It was almost decadent. I was thrilled with joy! The Nutella pop tart was delicious, even though I saved it till today! The crust is flakey and lighter than one might think and the Nutella was still fresh and gooey without being too much. The fellow who served was friendly without being overbearing. I will definitely be back! I can't speak for the coffee, but the hot chocolate and pastry hit the spot.

    Oaklead Cakes is a talented custom cake designer and bakery that specializes in creating beautiful,…read moredetailed cakes for all kinds of celebrations and events. We ordered a birthday cake from them, and it was perfectly made. The cake itself had multiple, well-defined layers and was impressively tall, providing a really great portion size for the price. The texture and flavor were spot-on, the cream filling and frosting weren't too heavy or overly sweet, so the whole cake still felt light and enjoyable to eat, even with all the rich chocolate inside. Based on this excellent experience, we'll definitely be considering them for their more elaborate custom-shaped cakes in the future for other special occasions. They clearly know their craft.

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    After having one of Mirette's creations at another birthday party, I knew I had to get my…read moredaughter's birthday cake here too. I stopped in on a Saturday, and even though I could tell she was busily putting orders together, Mirette took the time to talk to me about what my daughter wanted and let me know the options available. She was very accommodating, friendly, and kind, and I always like to support local businesses. So I went home and ordered the cake right away, along with some cupcakes (including GF!). The cake and cupcakes turned out beautifully and my daughter was SO excited when she saw her unicorn cake. The kids all loved it, and there were many compliments from the adults at the party too. Overall the cake was a huge hit- looked amazing and tasted incredible! Will definitely be ordering more from Cake Niche in the future!

    Ordered an anniversary cake from this little bakery and it came out just as I wanted. I opted for…read morethe chocolate cake with whipped cream filling. The cake portion was a bit too thin for my liking and guests also commented on how little "cake" there actually was compared to the icing. They recommended taking cake out of fridge up to an hour before serving and I highly recommend you do that because if you don't, the cake will taste dry and the icing will crumble. Service was friendly when I picked up my cake. The bakery is small, but cute!

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    The Spunky Baker - The Spunky Baker

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    Sara made a special football-shaped cake for my son's birthday when I called her only a day and a…read morehalf prior to needing it. I had just flown in to Boston from Arizona. Although it was my son's birthday, I had had mainly flown in to watch him play football that Saturday. I realized I could not take a cake with me to the game because I was going directly to the post-game venue afterward (and had no vehicle). I needed to find someone who could whip up a delicious cake AND deliver it. Oh boy. It was already after 5pm that Thursday when I got to my hotel. What to do? I got on Yelp and went through reviews. All the local bakeries were listed, but The Spunky Baker stood out because of its name and because delivery was available. Maybe my day was saved?!! Sara made a 3-layered chocolate cake in the shape of a football with raspberry cream/raspberry compote filling between each layer and iced it with a delicious light cream frosting. Everyone loved it, the players, the parents... and Sara also made a couple dozen matching cupcakes. The leftovers were really appreciated by some lucky students later that night.

    Sarah made a beautiful animal theme cake for my son's first birthday. My wife told her that she…read moreneed a two tier animal theme cake with cute animals on it. Sara is so creative and her ideas and inputs made that cake spectacular and also made my wife super happy. She told me that cake exceeds her expectations and was so thrilled.The first tier is a vanilla and raspberry filling cake and second tier is a red velvet cake with cream cheese filling..it was delicious.. the kids at the party were all over the cake touching those animal figures and telling my wife that " I need that giraffe' ' I want the lion '!!! It was really hard for their parents to keep them away till cake cutting ceremony .. Sara also made a dozen cupcakes to go along with the theme. Thank you Sara and we are so happy that we met u..

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    Mini lemon marscapone cheesecakes with raspberry whipped cream.

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    Ben & Jerry’s - icecream - Updated June 2026

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