The service and food were great. We called ahead and had a reservation so we walked in and were immediately sat at our table. It was an all around great experience. read more

Worst experience. Wife loves Benihana and we went to celebrate for Friday afternoon lunch. We ordered the food and beverages and the Chef came out and was great to watch cook. He served everybody but me and I asked him to check with the waitress and see where mine was. I ordered the Lunch Boat w/shrimp. The waitress came by after five minutes (everybody else was eating but my wife was holding out for mine to arrive) and told me it would be up in TWO minutes. 15 minutes later no meal and no explanation. I asked to talk to the manager who was really trying to help but could not get the meal out. She later informed me that the waitress did not put my meal in. I then was not gonna wait any longer. Then the meal showed up 20-25 mins after everybody else was done eating. I told them to box it up. The waitress came by with the bill and and got indignant that would not leave a tip. This was the first time ever I have not left a tip. The Manager gave me a card of the General Manager and said I should call her. I called and the people would not get the GM on the line and I was handed off to a Cust. Support guy. It did not go well and he lied about what they already did and was upset that I called him out on this. I literally had the receipts in front of me. Basically told me to go leave a bad review if that is what I wanted to do. Travis this review is for you and Lauren (waitress). Bad service and I had to listen to a waitress get mad because I refused to tip for a meal that came out 20 mins after everybody else was done. BTW I feel bad because my wife said that the chef and bar staff also got stiffed out of a tip and they did their job. Goto the Benihanas up north would be my recommendation read more

I grew up going to Benihana for special occasions like birthdays and graduations. Luckily we had one in my hometown. I still think it belongs in the "once-in-a-blue-moon category" because you don't really know what you're going to get. Make a reservation, go in with an open mentality, and ultimately you'll have a good time. Once you sit at their signature teppanyaki tables, you come to realization you need a hibachi grill inside your house. I mean, you can cook practically anything on it! And as someone who used to work the line, specifically a hibachi grill, it brings back good memories. Alright, I think everyone has the same qualm. Why are the prices so high? Part of me understands it, because it's really a fun unique experience. Where else can you receive an interactive cooking experience? I mean, they're cooking directly in front of you and feeding you simultaneously! Fresh fried rice, c'mon now you know it's great! We had a charismatic chef during our dinner, however the rest of the experience was a mixed bag. Servers were all over the place, forgetting drink orders and sauces and any requests we had. It had been a while since I'd been to Benihana (like 10 years) and it would've been nice if there was a refresher course from the staff. Get your fried rice, order the steak, chicken and shrimp combo, have a beverage to cool down from the heat of the grills (seriously, it gets warm) and enjoy the show. It won't be the best show, but it certainly won't be the worst. read more

My son wanted Benihana take out tonight so I thought we'd try it out. He ordered the Steak hibachi and rice and we added on $5 of grilled shrimp, which came to $25. I couldn't believe my eyes when I went in to pick it up, there were literally four or five tiny pieces of steak and four or five little cut up pieces of shrimp, nowhere near a portion for one person let alone the 2 people portion that it was billed as being. It was 95% rice, I kid you not. I asked a server if it was a mistake and he told me that Benihana cook's measure out the portions very carefully, and that it was no mistake. We will never be ordering take out from Benihana ever again. Total rip off! read more

Beto and Jenna did a great job tending our table and giving us an amazing food experience!

Maddie with the tats and Jr the chef were beyond amazing 10/10 experience. Thank you for a great night!

Maddie with the tats was on top of it and we were very satisfied with the service and the food both.

Benihana is no joke. They've got an expansive menu, but no vegan options (without modifications) aside from a few appetizers. Sydney, our server, was very accommodating and the chef executed the order to perfection. He put on a good show too, as expected. It's a fancy place but you can comfortably dress casual. The prices are absolutely insane though. A lunch for 3 ran up to a whopping $120. While I did enjoy the experience, I will probably never come back unless someone else is buying read more

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Natasha and Chucho are the best servers. The food was amazing. The ambience was amazing chucho was funny and inclusive.

Such a good experience with my family for my son's birthday. Natasha did a great job!

My husband and I are consistent customers at this restaurant, we literally go 2 to 3 times a month, and have spent over $300.00 monthly there. I made 2 reservations and was told that I'm on the "DO NOT SERVE" or reserve list?!! WHY?????????? Let me explain, the last time my husband and I visited this location an employee took 3 credit cards with 3 receipts took them all to the credit card machine and mixed everyone's bills up. So I ask for a manager the manager that came was an out of shape Korean guy that immediately took offense to what I was explaining to him, without understanding the importance of training your employees to watch what they're doing and take their time. Instead he decides to ban me from eating at this restaurant never had 1 issue at this restaurant as a matter of fact the employees and other managers know my husband and I. my husband and I eat there so much the employees greet us and called us VIP. I made a reservation tonight April 28, 2023 not even knowing that I was banned from this restaurant, why?? for requesting that the manager train his employees to do better and not over charge/ under charge their customers. I'll take it that he was embarrassed so he decided to teach me a lesson by banned me from the restaurant why because my credit card was OVER charged and I wanted to inform the manager of the situation? Is that really fair to a consistent customer who literally spends $600.00 a month and the front desk is calling you VIP? Is this really fair?!! I enjoy good customer service and pay GOOD money so if there is an issue as a consistent customer at this location aren't I allowed to address my concerns?. DONT YOU WANT TO KNOW? I would like to speak with someone in corporate regarding this issue I can also bring ALL of my receipts for 2022 as proof of my loyalty to this location? Because I have them all. so you understand why I'm so upset and embarrassed that I have been turned away for because this particular manager was embarrassed and decided to remove me as a customer?? A loyal GOOD paying customer???? I would like to resolve this issue with someone in the corporate office a district manager, as I was a loyal customer to Benihana and enjoyed the atmosphere with my husband for our date nights. Sincerely, Mrs Gillespie read more

Disclaimer- I don't like the performance part of hibachi, which is why I eat hibachi express, so I'm only rating the food. I ordered the lobster, steak and shrimp dinner with fried rice. The steak was buttery and delicious. The shrimp was perfectly cooked and even better dipped in the sauces. I didn't care for the lobster and wouldn't order it again. It just tasted off to me. The fried rice was pretty good. If I go again, I'd probably just have steak and fried rice. The place was packed but that had no impact on service, because I never had an empty glass. read more

It was our first time here, the server didn't explain things very well, she was very dismissive. The cook was mumbling so we couldn't really understand him either. Would not recommend, not worth the price. The food was ok. The whole experience felt rushed and it wasn't that busy. read more

My family of four (4) had dinner here a week ago. We were the only ones at our table as we met around 4:30p. The atmosphere was lively, the service was attentive and the food was excellent. Our chef, Mateo, prepared excellent meals for us, all while entertaining and engaging with us. Yes, the pricing has increased, but the food truly was tasty! read more

Sat down for an hour and a half and didn't have a chef come up to our table. Waiter was rude

I went there for birthday with my family ,was a really great experience,our server Lakpa took care of us with everything,the chef was so fun and manager Shen helped us to get a table right away,this is the best Hibachi restaurant I've ever been to, great food,nice atmosphere ,fun chef... what more could you ask for,will definitely be back read more

Had a fantastic experience at Benihana the last couple times I've been here! I've lived in the neighborhood for a decade and it hasn't really been on my radar til recently. Sitting at the bar offers a different Benihana experience and they have some wonderful specials. The bartenders are always on point, especially Kayla! She was very accommodating and funny and prompt and friendly, and to watch her at work multi tasking is quite impressive!! I definitely recommend sitting at the bar for a good meal and a personable experience. Plus, you won't smell like grilled onions when you leave! Four thumbs up! read more

Adam was very kind and a great attentive waiter. The food was great and we had a great time.

We walked in and were seated quickly The waitress finally came and took our order The place got busy. But the server was not able to multitask very well. In the end we waited and waited for boxes and bill. The food to me was substandard at best. Will not go back. The noodles were flavorless. Mr Fuji is much much better read more

Adam and Beto are amazing! They went above and beyond and made this one of the best experiences we have had since coming here. We will be back and definitely will ask for both of them again! read more

Came here to celebrate Mother's Day with family. The smell of the restaurant even pulling into the parking lot is amazing. We had Madilyn as our server and she was hustling all over the restaurant bringing guests drinks and taking orders. She was amazing and made sure we always had whatever we needed, whether it be a refill of water, some yum yum sauce, or ice cream and a check. Our table was in and out in record time! Our chef, Jesus, was fantastic as well. He's obviously been doing this for awhile and was having fun with the table and keeping us entertained. As our table with no kids at it proved, you're never too old for the onion train whistle. My scallops were cooked and seasoned perfectly, as was the zucchini, chicken fried rice, and shrimp appetizer. read more

My experience at Benihana was phenomenal! It was a first date, but we kept telling everyone we were celebrating our divorce so no one looked at us uncomfortably. Our reservation was for 9:45, but we were able to be seated by 9:00. They have a bunch of tables and chairs, separate from the cooking station, to hangout while you wait. The hosts are super friendly and pretty cool, calm, and collected given how busy it was on a Tuesday night. Since we were a party of two, and there was another party of two. They had us at the same cooking station, but just at opposite ends of the table. I'm loving this social distancing thing! Let discuss staff: Our waitress, Angel, was a gem! She was the sweetest, most informative waitress I've ever met in my life. We were able to laugh with her, she was extremely attentive, and an all around great host. Our chef George, was just as amazing! He loved making us laugh and knows how to keep our attention. You could tell he loved his job. At the end of the day, the chefs are entertainers. If the crowd is able to keep their energy up, they performers will to. So that's exactly what we did. George and Angel asked us to come back and ask for them again, which we definitely will do! You guys are the best! So why am I giving this place 4 stars instead of 5? My chicken and rice were slightly overcooked, but the flavour is definitely there and it was still delicious. Leftovers are always my favourite. If you decide to check this place out, ask for Angel and George. You will not be disappointed. read more

Benihana - Denver - Sushi Bars Near Me - Denver, Colorado

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Benihana, your just not making it an enjoyable experience anymore. Arrived at 7pm and first bite of food at 9pm. The woman who we sat with said her reservation was at seven and still she wasn't sat till 8:15. It was her birthday and she had unpleasant experience as well. For some reason they did not want to honor her birthday coupon, felt bad this was her birthday dinner for herself. First impression as walking in the door was a imitation swat gaurd posted up on a chair. Put our name down, was told we'd be text in half an hour, 50 mins later I asked if there was a table available and was told just another 15 mins. Sat at 8:15, while waiting I used the restroom and boy was it sticky, stinky and shitty, literal shit and piss on the toilets. Paper all over the floor and only freezing water to wash your hands with, not an ounce of warm water, speaking of temperature it was cold inside, everyone had their jackets on was not comfortable temp at all. This place is Grimy, carpets, floor boards, walls all nasty. Makes me wonder, if i can see how unkempt the space where patrons can see what does your kitchen look like where patrons aren't allowed. Benihana you NEED to do a deep cleaning, bring in a cleaning crew in the nights and polish your dirty ass up. I know you can afford it. Portions have decreased substantially, the food was good, and tasty and thats about all. read more

Benihana - Denver - This bathroom hasn't been deep cleaned in months. You expect someone to Touch this Benihana? - Sushi Bars Near Me - Denver, Colorado

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Already reviewed them Hibachi was the best I have had in a long time and the service was excellent.

This particular Benihana seems festive on a Friday night. Some groups were celebrating birthdays. I'm here because a relative really wanted to come. I've only had takeout from Benihana back home in Los Angeles. I noticed it's pretty loud in here with no music playing, which makes sense on a Friday night. The food: I ordered the Splash and Meadow which is steak and large shrimp. How did dinner go? The chef was great. He was a tall young African American named Jordyn. Very personable and had excellent showmanship as he cooked rice, veggies, steak and shrimp. Food was good, especially the chicken fried rice. So even though I was cranky and tired, I enjoyed my first visit to Benihana in Denver, CO. read more

Benihana - Denver - Miso Soup and Benihana Salad - Sushi Bars Near Me - Denver, Colorado

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I was very excited to experience Benihana's after not having it for over 5 years sadly I remember the reason why I decided not to visit. I was in Denver For the weekend on a girls trip and we had reservations at 8:30 pm. Our chef did not even begin to start cooking for us until 10:15 and it was a table of 11. Our drinks and appetizers came out very late and we didn't end up leaving until almost 12:00 am! The waitress was working alone and I would assume with a party as large as ours there could have been a mim of at least 2 waiters. Our water was not filled and we had to constantly remind our waitress that we needed refills. At the end the checks all 11 were completely messed up and we had to end up doing our checks to make sure that they were right before we paid. I'm going to give Benhina one more chance before I decide not to visit them ever again . The drink I did have was the Benihana punch and it was actually pretty good but 25 min after ordering it I had to let the waiter know that I ordered a drink. read more

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To matt our server, thank you for making a crappy experience, better. The food was overall good, a step above panda express. The waitstaff was a joke, the manager didn't manage much. We arrived at 5:20 for a 5:30 reservation for 9 (1full table) we were sat at 5:55. I helped my elderly father to the restroom, to find the most disgusting restroom I think I've ever seen, the floor in the entire facility has not be cleaned in years. The toilet seat was barely attached to the toilet. The toilet paper dispenser can hardly even be reached from the toilet. Pee all over the floor, the handicapped door doesn't even latch! Upon returning I ordered a bottle of house sake, 15 minutes later she returned to tell me they were out of sake. I asked if they had any she said" I bring you some" another 15 mins and she does. So now it's about 6:45 and we are ready to order. She asked each of us if we wanted chicken fried rice with our meals, which all of us did ( never did they say it was extra) our soup comes out. (Good) Then salad(good) the girl then comes out with a tray of forks and says " anyone who can't use chopsticks can take a fork but we only have 4." I'm only 38 but I have never heard of a restaurant running out of forks, until now. Then my sister tells us the waitress poured water into her soda glass. Smh. Then the bill $414 6 adults , 1 that didn't eat, three toddlers That's roughly 52$ a piece. Outrageous. We then notice they had the sake on the bill that I never got. Which they then took off. We paid and asked to speak with the manager. We also asked for a copy of the receipt. Waited 10 mins, no receipt and no manager. We got up and saw our waitress eating in the bar. We asked if we could please get a recipt and the manager, she said there's only one machine to print receipts and there was a line , and she didn't know where the manager was. The armed security guard heard us ask for the manager and offered to help. A few minutes later the manager came up to us and we voiced all of our concerns. He actually said" the toilet seat is usually attached", and he would like to give us some gift cards for next time. We said okay. Then he disappeared again. Finally at 8:15 he hands me 2 $20 gift cards. I gave them to a couple that was waiting for a table. After nearly 40 years of coming here I can honestly say we will never come back. Very dissapointed. read more

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Love the food, the chef Spencer it was awesome. He made friends with my son, and made it all worth. It was great. Atmosphere was good and the sushi rolls were amazing. I had to learn and see it was delicious. My filet mignon was tender cooked to perfection. My son got the New York strip and the shrimp. It was amazing. My wife got the salmon I watching. My little one did not want to eat, but he asked for watermelon and they bring him a slice all around. Just a great place to eat. Dinner will go back soon. read more

Had a reservation on Christmas Eve, checked in 15 minutes early and were told they were running 35 minutes late to the actual reservation time. Based on previous reviews I wasn't surprised. Based on how many people were standing around we left and thank god, because got a text an hour or more after our scheduled reservation that a table was ready. This place clearly overbooked and can't manage reservations. read more

Called early when they opened and made a reservation for my family for the evening on NYE. We arrived on time and they didn't have any records that I called. When I did call and they had all my info from opentable after I gave them my phone number and verified it with me at time of booking. Guy at the welcome stand was very very rude. Just ignoring everything and not trying at all to figure out what happened. Very poor service and they should have tried to figure out what happened a little harder. Will never return. read more

We ordered the emperors feast and land n sea hibachi. Our waitress asked "chicken fried rice okay?" We said yes because thats what we thought came with it. Food comes out and i asked for yum yum sauce and got told they were out. Food was very peppery and vegetables were barely sautéed. Shrimp was very overcooked. Then we had to ask for our ice cream while she was having us pay. I wanted chocolate and she comes back with vanilla with chocolate syrup cause the chocolate was hard to scoop. We get bill and was surprised to see $11.60 up charge for the chicken fried rice we weren't told was going to cost extra. read more

Amazing experience for family celebration, great entertainment and fun for kids. Delicious food.

Positively THE best experience we have ever had at this location was tonight 6/21/23. It was perfect in every way. The host (a male) was so professional and friendly right from the get go. Our waitress was perfect (Angel): attentive, outstanding personality and most of all she was ANTICIPATORY! She wowed us right from the start and to the very end of the evening. Last but certainly not least was Welton our brilliant and gifted chef. He's leaps and bounds the best we have ever had at Benihana. The steak was cooked to perfection, as was the shrimp and the chicken. Delicious! The chicken fried rice was just buttery enough without being too heavy like it often is from past experiences. Give all 3 of these folks a generous raise. They are superior in their skills and they are a rare find. It was a perfect night for my birthday dinner read more

Benihana - Denver - Our receipt from tonight - Sushi Bars Near Me - Denver, Colorado

3/23/24 I like their food but I am here today to speak about how I was treated by the front desk staff. We had a reservation. After checking in and waiting for 45 minutes I politely walk up to the host stand to check the status. I was told there are 3 guests ahead of us. I say ok, then the dude continues talking and says he can't ask people to get up and leave. Totally unnecessary and uncalled. My wife and decided to enjoy our night somewhere else and we were so glad we did. The staff did not care and in fact they seemed happy that we were leaving. All of this without me saying anything. If you don't respect your customers you don't deserve their business. read more

My local Benihana, about a mile away from home. Half my order was missing from a take-out order. I have tried to contact them to request a refund, but no one will reach out to me. Food is pretty good if you eat there in person. I think you are paying for the table experience. Take-out probably not worth it for the price. The portions seem much smaller, and less appetizing once you get the food home. read more

What a total rip off!!! Unbelievably small portions. Definitely don't get this to-go!!! Fried rice was ok but left the weirdest aftertaste in our mouths - it was very odd. Only reason they get two stars is I've been coming here since I was a kid, the staff is always very friendly and helpful. I really wish I could get this taste out of my mouth!! read more

Benihana - Denver - $7 soup?!?!? - Sushi Bars Near Me - Denver, Colorado

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Great experience great service great food. Really appreciate them accommodating our large party. Took great care of kids table and the parents. read more

From the very beginning, the visit was just a mess. We attempted to called and make a reservation per customer suggestion. We were put on hold the moment someone answered the phone. We were kept on hold for 40 minutes plus. Soon I ended up calling back, and someone immediately answered the phone and asked how I could be helped. I asked them if they realized I had been on hold for 40+ minutes. the only answer I received was, "No, my bad." Despite a reservation, we ended up waiting nearly an hour for our table. After about 10 to 15 minutes, and there being about 15 to 25 people still in the waiting area, we were told that they were behind, and that they were short chefs, and grill tables. Good, not to worry! We'd be going shortly, and that it should only be 10 to 15 more minutes! 30+ minutes later, once we were called, we ended up having to share our table for our families triple birthday event with a couple that was having a date. This not only was awkward, because we were not told this in advance, but neither was the young couple that was on a date. Benihanas, why would you think this is ok without even asking to begin with? Our server, was not kind, did not write anything down (which would not be an issue if she didn't forget something, and hand at least one thing out to the wrong person, or bring some other table's side to our table at least once every time) , did not come back often, and very often forgot what it was that we asked. Because nothing was written down, things were often every time handed out incorrectly. Our chef? Our chef was very much like Larry the Snail in SpongeBob I suppose. The remainder of the chefs like SpongeBob... our chef Larry? Lackluster, cooked in silence? Suppose we heard a very deflated "ring of fire".... we didn't even get everything that we had ordered... The restaurant was filthy. Oh? Don't forget that there was an armed guard walking around the restaurant the entire time too. This an awful place to celebrate our family's birthday. I wish I had known. read more

Wonderful service. I have not been here in for ages. The food was excellent. Love the volcano made out of onions and the smoke stacked after. Our chef (George) was very skilled with flipping the utensils. He cracked wonderful jokes. Kept us laughing. I'm so happy we came here. We were placed with a beautiful group of people. Our server (Haley) was very warm and friendly. She cracked jokes also. Everything was excellent. Ten stars. read more

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We had a party of 8 for Mother's Day. Mom daughter and daughter in law. With grand kids too. Ben was our chef. Funny and good at the theme. The food was great! The service by our waitress was great too. Prompt and friendly. My only issue is the place is messy and sticky. The bar top where we had drink before being seated was vey messy with fruit pieces and sticky spills on the surface. The cooktop eating area. The Chairs were sticky when I had to move one to reinstall a booster chair. Just not wiped down regularly. Oh and they put the menus on the plates you are going to hold your food. The Menes are handled by others. I asked for a fresh plate. And they brought one asap. Bring hand sanitizer. read more