I had hibachi chicken and the shrimp lovers sushi. Brendan was awesome, so if you get him as your hibachi chef you're sure to have a great time! read more

We had such a great experience with Nanni and Urban for lunch! We had amazing food and they had a smile on their faces the whole time!

The Maple Grove location was not a well oiled machine the night we went. We probably won't go back to Benihana, but we had a giftcard. If we go again, it will be to-go. We liked our server. read more

Very disappointed in our experience today. Made a reservation for 1:00. seated about 1:30. nearly 2:00 before our order was taken. order an appetizer and server completely forgotten. told server we were celebrating our sons bday. had to ask for silverware, beverage refill, soy sauce for sushi. food was average. not much flavor but our chef did a nice job. no mention of birthday. very unusually poor service from previous experiences. outrageous service fee added to bill. $31 for $100 tab. plus I'm expected to trip my server 20 percent. raise the prices. no one realizes the service fee is for running the business not the waiters/ chefs. read more

The food was good. Server was nice, but very rushed. Drinks were slow to get, the couple next to us got their appetizers after they were almost done with the entrees. We had drinks at the bar before we were seated 4 beers and a spiced mango drink. It was about $60, I paid $70 cash. Didn't realize and was not told the tip was included. So he got almost $20 for 4 beers and a mixed drink. The bill for the main meal and drinks was $325 for 4 people. It was paid without complaint. Just seemed shocking how expensive it was for 4 meals maybe another 5 drinks. We paid, left $80 cash for the server, then again not being told tip was already factored in. So she got about a $150 tip from us. We realized the tip was factored in on the bill when we got home and looked at the receipt. It was a quiet ride home. I have never felt so taken advantage of in my life. It completely ruined the experience. It's unlikely we will ever be back to this or any other Benihanas. read more

Jorge was awesome! Food excellent. The wait was long but worth the wait. Clean restaurant read more

Naomi was our server. She was AmAzInG!!! Always helpful and attentive to what we needed! Food was AmAzInG as well! Thank You Naomi for making our night great! read more

We were celebrating my son's 26th birthday. My ex-husband was obnoxious as always but our server, Daniele was amazing in putting up with him. She had her hands full but smiled thru it all. The food was absolutely delicious and the chef did a great job entertaining all of us. We will definitely go back and ask for Daniele as our server. read more

Rynie was awesome. Great customer service she kept checking on us the entire night. Yama was awesome as well he kept me smiling the entire time. read more

I wish there was a lower score than a one. We went for a birthday dinner and it was terrible. We had reservations and didn't seat us for 35 minutes after our reservation. It took another 45 to get drinks and place orders. When I asked if we could get food, the manager was terrible. She just ignored us. She didn't acknowledge the issues and did nothing for the dinner that took 3 hours. We were so hungry. The food was bland. It was a terrible experience. Do not go. Do not try to celebrate an event. It isn't worth the overpriced terrible place. read more

Holy moly their vegetable sushi rolls are the most AMAZING I've ever had! Although I did an order to go (and didn't get to have the awesome hibachi experience), the food was still amazing! I also ordered chicken fried rice. This was also super good and the chicken was tender! I will absolutely be back here for an order of vegetable sushi rolls and hibachi chicken with fried rice! read more

Hotess Nanni was the best I've had in over 15 visits. First, she went over the menu with everyone. Never had that happened. Secondly, she was attentive to our needs, even though she had others to attend to. I felt really bad, because when Benihana made the 20% gratuity automatic no matter how large you reservation is, I stopped tipping. But, in the future, if I'm traveling to Maple Grove and bypassing both MOA and St. Louis Park, I will bring money just to tip Nanni. Thank you Nanni, for finally making a date night, seem worth it! read more

Be careful ordering off the Benihana app. They have Uber drivers that will cancel your order keep the food and you won't get your money back. it's been 3 weeks 57.77 gone down the drain. read more

Rynie was amazing and made the experience much more fun - she deserves a raise!!! The food was amazing as always and Aaron kept the yum yum sauce comingn read more

Let me start by saying I've never had a more horrible experience. I took my niece here for her first time and my 2nd time. I usually go to Benihana. Our waitress rushed us, ignored my nieces severe food allergy and pretended she couldn't hear anything I said making it extremely difficult to communicate with her. I asked her for cooked sushi and she recommended raw sushi which I have a slight allergy too and felt a burning sensation immediately on my tongue. She tried to convince this raw meat was cooked and this type of ignorance continued until we got up and left the table after she gave my niece food containing things she was allergic too. When I tried to speak up she put her hand up to shush me and told me she was talking ( her dismissive attitude was just getting worse) . When I said I didn't like her attitude she said she didn't like me, which was very apparent from the moment we sat down. Mind you we are African American with natural Afros and I believe we were stereotyped from the beginning. I could no longer take her rudeness and got up and left the table after waiting almost a hour to be served in the first place. The manager promised to make it right and asked us to give them a second chance . He also promised us a gift card for our terrible ridiculous uncalled for experience. We simply wanted to eat and enjoy ourselves and my niece really wanted to stay so we waited another 30 minutes before being set again. Our second waiter and cook were very nice and mindful. However when we were done we were gifted a $15 gift which is a smack in the face. I asked to see a manager and was told I would have to wait because he was cooking. As I waited , the same rude waitress kept walking past us staring me down as if she was ready to fight. She was looking very deranged and I feared for mines and my nieces safety. We left without talking to a manager. read more

$89 worth of food, $142 bill after the fees added. I asked the waitress if she could explain the bill to me since my 14 year old daughter and I only had $89 worth of food, she became rude. I asked if the added charges were gratuity and she said, "No, that's the fee that is shared by everyone." I said, "So it's a tip?" She continued to argue. I handed her my card and as she took care of my bill, she and the hostess along with the other waitresses proceeded to point and laugh at us. It was blatantly obvious as the restaurant was pretty empty. Wonder why? I expected to drop $100 for the 2 of us, as we all know Benihana is not cheap, but I never expected $50 in fees for dine in. I wonder how many people actually look at their bill? Sincerely, Former Customer read more

Brought in a party of 8 on a Monday night, not busy at all, and it was the worst dining experience I've had in a very long time. Having worked many years in the industry it's not often I complain, but this was an exception. It took 45 minutes to receive the 1st course. The server looked mad to be at work and was not very attentive. The chef was ok, but not as great as they usually are. Had to flag one of the managers down when the server never returned with our to-go boxes or bill. I asked if they were short a chef since it took so long to get our food and she went off about how hard it is to hire FOH staff right now and get them to stay and then kept going on about the economy. She never offered an apology which makes me wonder if the economy or the management is the real reason they can't keep staff. read more

Reservation started at 6:45 walked out at 10. I will never go to this place again. Our server was on the phone for the majority of the 3 times we saw her in the 3 hours and had to ask other servers to find her and get us our checks which took another 25 minutes. Worst experience ever I feel bad because the food was fine just not worth the awful service. read more

the food is always very good but they are ripping people off on the hibachi tables non of the hibachi specials apply to the live cooking at the hibachi tables and they don't only charge just one 20% table fee or tip which is expected but they charge every single order at the table the 20% and the hibachi chef was definitely not anything to write home about he was very boring during the cooking performance and was constantly paying attention to everything else going on in the restaurant that entraining us at the table and then when we were getting towards finishing our food they were trying to rush us off the table because they overbooked when I got the bill for food I was absolutely in shock for 2 adults and one kid meal definitely not getting anything fancy it was a couple dollars under $200 and then the waitress had the audacity to tell me I can write in more tips if I want only reason I'm giving 2 star is because the food is always delicious the customer service was reas but the cost is definitely gougoing peoples wallets read more

went today with my younger sister and it took them 40 mins just to seat the two of us after we made reservations & once we got impatient and almost decided to leave she decided to finally give us a table, the waitress got my drink wrong then proceeded to give me another drink without taking the mistake back .. chef was very friendly and polite but the food was not up to its normal-standards. My food was very salty and had a little too much seasoning but it doesn't end there , later we leave and go home just to find out we both have food poisoning which doesn't add up when they make the food right in front of you. I will not be returning especially after this. They constantly get delivered orders wrong and overcharge but now this. Will not ever return especially after the food poisoning. read more

Make sure keep and check your receipt and your credit card's transaction when you pay your credit card. They can overcharge to you. I gave them for tips 21%. But they took the tips almost 25%. They have overcharged to me. They don't keep original receipt after 6days. Save your money!!! read more

Benihana - Maple Grove - Keep and check your receipt&your credit card transaction.They can overcharge you.They don't keep original receipt after 6days. - Sushi Bars Near Me - Maple Grove, Minnesota

where do I start, worst meal ever, served food backwards from all other times we have gone. Chef Jorge forgot to put eggs (even tho they were on his cart) in the fried rice, over cooked the fried rice and served last, it was crunchy rice. tails were left on some of the scrimp, veggies under cooked and anything that went wrong he blamed on our server. next we had children and there was NO entertainment by the chef for us or them (could have ate in the bar) ordered more cocktails which finally came when we were leaving. offer the children ice cream, which. they were out of so brought them serbert. then the extra charge for the cooks and wait staff which they do not tell you about. portions of food were much smaller but price was larger Never again going there! read more

We made a reservation for 4 (2 adults 2 kids) for lunch at 1:45 PM,got seated at 1:55 PM and ordered a 5 course meal with appetizer. The appetizer came after an hr and then they apologized stating the chef cant cook in the table because we ordered only 1 meal. No explanation whatsoever on why we werent informed of this "limitation" before/ when we placed our order. The mgr's suggestion to correct the situation was for us to order another meal! No apologies or answers for why we would we come to Benihana if we werent seeing the chef cook in front of us. We walked out hungry at 3 PM - and yes, they charged 20% for their "exceptional service". A bunch of employees driven purely by tips and not on customer service!! read more

Atmosphere loud, chaotic, definitely not upscale to match their dress code as stated on their website. Wanted a quiet table dinner vs. hibachi so we were seated in a small bar area. One server, 8+ tables, bar, and our server was responsible mixing drinks for entire restaurant. Regardless of load she provided good service, good meal. Got the check. 20% "service fee" added. Server was understandably too busy to ask if this was the gratuity. Host/hostess WAY too busy chatting to answer our question. No space on the check to enter a gratuity. Checked online at home and found the 20% was not a gratuity. Due to gross lack of cost transparency we won't return. And are not sure why servers are still there working their cans off for low/no tips??? read more

we had a great 31st anniversary celebration tonight !! Daniele was awesome and made the service experience worth the time and money!!

Food is overpriced for the quality. Service from waitress was horrible. Just wanted to turn over the table vs caring about making our experience memorable. Hibachi chef was great, no complaints there. Gratuity was automatically added and they wouldn't remove for the poor service we received. Will not return. For $200+ your money is better spent elsewhere. read more

My boyfriend made this our valentine date/dinner; 2/10/2023. We arrived for our 6:30 pm dinner. We were seated right away with others. We sat there for 30 minutes before ANYONE came to our table to take our order. It was a full hour before we received our drink order... and my margarita was made wrong, the lady next to me had something floating in her drink, and the lady next to her had hair in her drink. Since the waiter never came back, my man brought my awful Bacardi margarita to the bar for replacement. This margarita cost $14.50 and was in a small glass-OUTRAGEOUS PRICING! The food started to trickle in, the salad dressing was awful--what was that? Horseradish flavor-YUCK! I needed another margarita and told the waiter the first one was wrong so make sure it gets corrected--guess what, WRONG AGAIN! Waiter never came back so my man, again, brought to the bar and got be a beer; tired of the wrong drink. Bartender came over and said he was sorry and it was his fault--really, who makes a margarita with BACARDI! Bartender comes over to talk and wants to fix his mishaps so he comes back with a margarita and an extra drink he called his specialty--it was yucky... you want to fix this, bring me an extra margarita!!! We all get our bills and were surprised to see a "service charge" -- shouldn't it say TIP so we know what it is. We even asked the person who came to clear plates what that was and he left and hid behind the wall and sent someone else to the table--they too could not answer. So FRUSTRATING! I saw a LIQUOR TAX and a BEER TAX... isn't beer liquor? We see a FOOD TAX TAX (YES, that's how it was written on the receipt) and we see another FOOT TAX SERVICE CHARGE TAX... ARE YOU CHARGING TAX ON TAX? Everyone at the table was upset and not happy and we were complaining to each other. The main food was good but the chef had no personality--boring! Unlike my first visit many years ago-that chef was a lot of fun. Don't know that we will ever go back! If BENIHANA's wants to contact me for further clarifications, feel free to reach out to teriarmstrong321@gmail.com. read more

CHEF Sim and the server Emilio were both amazing!! Wonderful experience and service!!

Worst service we've ever had. We had no drinks or anything for 45min. My wife has been emailing with corporate or whoever since January. And Nothing we've sent in receipts and everything. Just keep getting run around. This was at the Maple Grove MN. Location would suggest going elsewhere read more

Best Benihanas Ever Emilio was a very energetic respectful server and the chef makes a great onion volcano will be back soon.! - Deandre C.S. read more

I have always loved Benihana and this location. Food was great, chef was fantastic and held a good conversation. read more

Benihana - Maple Grove - Before the main meal - Sushi Bars Near Me - Maple Grove, Minnesota

Good service but stretched a bit thin for timing. Food was good, cook was very engaging. Hostess was very pleasant and helpful.

Nanni my server was so patient and sweet. Ricardo was engaging and an excellent cook.

Our server was DeeAnne, and she was amazing! One of the best servers and cooks we've had in a while. 10/10 would recommend! Attentive, friendly, and just all around great personality! read more

My group of four arrived during dead hours, around 3pm. We were surprised how long our food and drinks took to arrive considering how few people were there. I was given the wrong drink, another drink I tried to order was out of stock, and the two drinks that did successfully arrive were underwhelming-- so much so that I gave them to someone else because I didn't want to finish them. When everyone else was ready to go, one of our friends still hadn't received the sushi she ordered. The waiter brought us the bill and her sushi was simply left off of it. I would not return here. read more

We had 430PM reservations to celebrate two kids graduation and the staff was not friendly and the place was not very busy. It started off badly when they took our drink orders, one of our persons was in the restroom room and when we told the waitress, she replied well she will have to wait until I am not busy, but in a very sour tone. The same thing happened when we went to order our dinner. The staff was totally rude and rushed us through the entire dinner. When we tried to order more (2) drinks, it took over 15 minutes. They just seemed like they did not want to be there. The food was bland tasting and the chef barley talked. The check came and I tipped, however when my CC bill came, they over charged my CC by $43.71 giving them a $100 tip. read more

We had the most amazing server! We had a large birthday party of 24 people and usually servers get overwhelmed! She was incredible! I can't say enough about how truly amazing the whole experience was! read more

Update: We sat a table. Service was a little slow but he was nice. There is an additional 20% charge automatically added to tables now.. yikes when you have a bad server. We were craving hibachi and decided to go here again. The prices have increased and the food taste was worse than before. Our typical place to go is Ten Sushi but they were closed and I wish we would've waited for their dinner. Gyozas were $9.40. They were mediocre and the dipping sauce tasted like it came out of a cheap store brand generic. $28.90 for chicken teriyaki and $33.10 for steak. The teriyaki sauce was very salty. I was drinking a lot of water and so was my little one. The seasoning on the veggies was great and the chicken fried rice was good as well. There's something about the house ginger salads that I love and they are my favorite part but I was let down by their dressing. There is a tartness.. maybe too heavy on the ginger? that I didn't like compared to other Japanese restaurants. Even with the $30 back from the Chef's Table, I would still consider this too expensive for the quality of food you get and it is still more expensive than going somewhere else. We left here quite disappointed. read more

I should have turned around and walked right back out the front door when I noticed the lobby area was dirty and my feet were sticking to the floor. You can always tell when a good restaurant is managed by good management, you also can tell when a good restaurant is managed by bad management. Very disappointed in the experience, food, and yes - The price. The food seemed ok but with in 30 minutes of leaving the restaurant I got sick. read more

As suggested I contacted Benihana's listens. After discussing my issue with a girl there who by the way told me she was very busy and about to go into a meeting and that she would call me back in an hour and called me back in three hours to tell me after 30 seconds that she had to go help with a table.... finally I explained what happened and she offered to send me two $20 dollar off coupons to a store of our choice in Minnesota. Well it's been 10 days or more now and of course as expected he coupons are a no show. This place will be out of business soon. Too sad it was a good idea while it lasted. read more