drink food and server was great. [[HIGHLIGHT]]We really love the ambience of this place.[[ENDHIGHLIGHT]] Cook was friendly. Managers are very friendly and helpful. read more

I always enjoy my dinners at Benihana. Yesterday was a grandson/grandma date so I took my 4 year old grandson because that's his favorite restaurant. I gave it 4 stars simply because the service was ƙ yesterday. Usually, it's a bit better. [[HIGHLIGHT]]Especially, when the table behind us are doing song alongs & things. That's the kinda vibe I like and am used to[[ENDHIGHLIGHT]]. Anyway, the food was really good. I told the person (which I've had b4 and he was always good but maybe he was just off today) for extra garlic butter on everything & it always does the trick. So good the food was really good. The waitress was slow & wasn't as attentive as they usually are. Actually, before leaving the couple next to us warned us to look at the bill properly because they had issues & she seemed really focused on tips. She actually made mention of it a couple of times as I overheard her convo with the other guests. I always tip so there's no worry there from me. Sorry, didn't take much pics besides the ones of us. I'll update this next time I go. read more

Benihana - New York West - Benihana - Sushi Bars Near Me - New York, New York

Visited Benihana with a party of 8 (5 adults and 3 children). Despite our table already being full, the host, Carly, attempted to seat an additional guest at our table. When I politely questioned why another person was being added when there was clearly no extra space, I was met with an attitude and told that it was "not a private party" and that she could seat people wherever she wanted. I understand that Benihana commonly seats multiple parties together, but customer service and communication matter. A simple explanation would have been fine. Instead, the interaction felt dismissive and unnecessarily confrontational. The chefs and food were great, but the experience started on a negative note because of how this situation was handled. I hope management addresses the customer service aspect so future guests are treated with more professionalism and respect. read more

Seafood feast meets hibachi heat We pulled up to @benihana and went ALL OUT ‍ Started light with that classic onion soup & fresh salad ... then things got real REAL Lobster & shrimp gyoza wrapped in pumpkin skin = next level Colossal hibachi lobster tail dripping in butter & lemon Bounty of the Seas (shrimp, scallops, snapper, calamari... basically EVERYTHING) Lobster fried rice loaded with flavor Sweet treats? Say less Matcha, vanilla & chocolate Mango mochi And the drinks?? Mermaid's Brew (Don Julio, coconut, pineapple, lime... yeah, it's THAT good) Mango lemonade = refreshing perfection Shoutout to Amada for top-tier service & Saha for putting on a whole show at the grill 10/10 experience -- come hungry, leave obsessed read more

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My favorite birthday spot! Thank you Benihana for another special night in the books. Till next year. You never disappoint! Hibachi chicken is always a hit. The soup and salad are forever so flavorful. The sauces are perfection. This time I got teriyaki sauce which was great. Only wish the server disclosed it was $1 more when asking. My friend had a piece of chicken that was underdone. Obviously that's very dangerous. But it can be hard with hibachi style cooking for perfect temperature on everything. I am happy and for that I say thank you. read more

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We had a 5:45PM reservation to celebrate a birthday for an eight year old.. and waited by the entrance/bar area for an entire hour. That completely defeats the purpose of making a reservation. If reservations are going to be treated like walk-ins, why have them? We also had a four year old who needs to wind down/be in bed around 8:30PM, which made the long wait even more frustrating. The waiting area was very crowded and the kids were surrounded by adults having drinks and there was little communication from staff about the delay. They kept telling us they were cleaning the table.. for an hour. After 45 minutes, one of us went across the street to get food for the little ones. Literally an hour later at 6:42pm, our table was ready but we decided to leave since the kids already ate and they had to wind down. Really disappointing experience trying to celebrate a birthday for someone who turned eight. read more

Benihana - New York West - Crowded - Sushi Bars Near Me - New York, New York

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"I'm going back for that" Used to going to Benihana, but never have I got the seafood trio or the a5 Waygu. I'm hoping that the steak wasn't limited time because I'm going back for that. Was worried that the lobster/scallops would be overcooked. Boy was k wrong. read more

Benihana - New York West - Sushi Bars Near Me - New York, New York

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I visited Benihana for the first time in years and it was better than I remembered! The entry way is calm and peaceful, but the restaurant comes to life upstairs. It was packed this Tuesday. My friends and I enjoyed the 6 course wagyu special and it was phenomenal. The mushroom soup was balanced and delish, the salad dressing was to die for, and each subsequent course from the veggies to the friend rice to the steak (the Australian cut is the best!) were all phenomenal. Our chef Romeo crushed it and was so fun and talented. Our server Kendal was amazing!! Such good energy and great recommendations and down to help anytime. We all adored him. All in all, great value and great experience! We'll be back :) read more

Benihana - New York West - Wagyu 6 course meal! - Sushi Bars Near Me - New York, New York

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Amazing experience at Benihana, especially since I've haven't been back in years. Excellent service and delicious food. You usually sit with other guests while dining since it was only 2 of us, but we had the space to ourselves which was nice and intimate. My friend and I enjoyed the cool tricks from Chef Richard, my favorites were the knife juggling and the flaming onion ring volcano. For cocktails, I had the lychee blossom martini and my friend had the haiku colada. Both drinks were so refreshing. We had the Wagyu of the World menu that comes with onion soup, salad, hibachi shrimp appetizer, hibachi vegetables, A5 Japanese wagyu tokyo broil served with wagyu fried rice, Japanese hot tea, and ice cream or sherbet. My friend and I were very satisfied. Overall unique experience, definitely coming back and will not be waiting too long on my next visit. read more

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I go to Benihana's at least once a year every year around my birthday because I receive a birthday coupon. As you know, this is not truly authentic Japanese Teppanyaki, but that's not really the point. You go for the hokey silly vibes and the food is actually quite decent. I'm a little bougie and I always get steak and lobster and it's always been great. This isn't your fancy steakhouse, but the meat is of decent quality and who doesn't like a dinner with a show? ALWAYS order the chicken fried rice on the hibachi grill because that really is one of the best things they have. For drinks I always get a Sapporo draft or a bottle of the Sugeui (Drunken Whale) sake. Honestly, the whole meal is just fun from start to finish. It can get really rowdy in there especially on Thursday nights filled with birthday groups who do sake bombs and wear chef hats. Definitely go with friends who love a little silly and preferably know how to use chopsticks! ;) read more

Benihana - New York West - My favorite sale at Benihanas! The drunken whale - Sushi Bars Near Me - New York, New York

This was my first experience at a Benihana. I've only ever been to hibachi once prior to this so this is very new for me. It's an interesting set up to have the seating and it makes sense to maximize the area especially if you have a smaller group. This though means that you have to be cautious of your conversations of the people nearby as well as any dietary restrictions that could influence your food. Additionally, I guess the nature of this type of place brings a lot of kids, and I felt that they were running around a lot especially around the hot grill, which poses a danger. Our chef was great and funny. Our server was great as well. Food was okay, but I didn't expect a lot from a hibachi. We left satisfied with the food and service. read more

Benihana - New York West - Sushi Bars Near Me - New York, New York

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I don't even want to give a 1 star review but the system won't let me give any less. My husband was working in NYC when he asked me to order something from this restaurant. I placed an online order for steak and fried rice for TWO which came to $25. When he walked in they gave him the first picture. He went back and said this is suppose to be steak and fried rice for 2. Then after 34 mins they give the second container. You tell me if I am wrong for not even wanting to put a 1 star review for this establishment. read more

Benihana - New York West - 2nd container - Sushi Bars Near Me - New York, New York

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After having heard about this hibachi chain for quite some time and only had hibachi once in my life as a student at my local college town, I finally got to cross this spot off of my list. I have to say that I'm pleasantly surprised how great the experience was, which was definitely assisted by our very attentive waitress and awesome hibachi chef. Our waitress (can't remember her name, grrrr) really help guide us through the menu, especially since it was our first time for all of us at a Benihana. She even had a display case of all of the meats to show us for their special Wagyu of the World menu. There were options where we were also allowed to substitute. She walked through all of that patiently. Props to her. Our hibachi chef, Saha, made our group's experience great. Super interactive and made a lot of dad jokes to keep the group engaged. Most importantly, our food tasted great. I ordered from their Wagyu of the World, which is a 6 course meal that starts out with an Onion Soup and Benihana Salad. The hibachi chef makes the shrimp appetizer, hibachi vegetables & mushroom, and the steak of your choice. I chose the A5 Japanese Tokyo Broil ($61) medium-rare. Surprisingly the other options were more expensive. We also got a side order of Wagyu Steak Fried Rice ($23) to share with the group, which was super delicious. The fried rice is a signature dish at hibachi and is a must order. Lastly, this also came with dessert, which was a choice of three different flavored ice cream, sherbet, or three different flavors of mochi ice cream. I had to go with the green tea ice cream (basic me). Needless to say, I was stuffed at this point. Yes, I paid around $80 including tax and tip for this experience. This may sound a lot, but I think it's one of those things you do once in a blue moon, like going to Disneyworld. It's expensive, but it's fun to do with a group of friends or with your kids. It also helps tremendously if you have an awesome waitress and chef, which makes the experience all that much better. read more

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I've haven't been to Benihana in over 25 years.. For the moment of making the reservation. Their customer service was on point. I arrived greeted it. Promptly sat down. Server came over was fabulous. The chef was very good. Cordial and funny. The food was great, but the ambience and the Feel of the room was fabulous. I will definitely go back to anyone. The restaurants across the country. Still a place to have a get together. Meet friends and celebrate parties. read more

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The service was really slow. We were seated quickly and chose the lunch special. We had our own chef, but he used way too much butter on everything and the food was just okay, not the best hibachi I have had. We paid with a gift card and it took the server and two people who seemed to be managers about thirty minutes to figure it out. Our server was pleasant even though she was busy and did not get back to refill our water. The whole place seemed overwhelmed, but we still tipped her well. read more

Benihana - New York West - Sushi Bars Near Me - New York, New York

Next-Level Hibachi! We tried the Benihana's Wagyu World which was a six-course meal that's just as much a show as it was dinner. From the fire-filled hibachi performance to every sizzling bite, this is a full-on upgrade. For the main, you have the options to choose: - A5 Japanese Tokyo Broil - Australian NY Strip - American Masami Ribeye Comes with: Hibachi Shrimp Appetizer * Onion Soup & Salad Hibachi Vegetables * Steamed Rice + Sauces Japanese Hot Green Tea * Ice Cream or Sherbet From the sizzling fire show to melt-in-your-mouth wagyu, every bite is pure spectacle. Are you ready to take your hibachi game to the next level? Follow me @foodie.elite on IG and Tiktok for more! read more

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We came to Benihana for a team dinner on our last night in NYC, and while we had a reservation, we ended up waiting about an hour to be seated - which was definitely frustrating. Thankfully, once we were finally sat, tensions eased and the expedience turned around. Our chef was great and we had a fun and lively dinner. They also took a group photo and printed out a copy for each of us, which I thought was a nice keepsake! Overall, once things got going, it was a memorable and fun way to end our trip. PRO TIP: dinner prices at the bar are different from those at hibachi tables, so just something to keep in mind depending upon your group and deciding where to sit. read more

Benihana - New York West - Rice - Sushi Bars Near Me - New York, New York

Honestly this place was just overpriced just to be overpriced. We were actually looking forward to seeing the Hibachi show but it was a letdown. The chef just cooked and it wasn't actually a show. The ambiance was very nice but that was about it. I order the fried rice with wagyu and a steak. I was hoping for the steak to be good well but it was average and largely overpriced. It would have been nice if the show was cool the chief didn't really knew any tricks. If I ever try out Benihana again it would be not in NYC. read more

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I've been to Hibachi before and perhaps my expectations were a bit higher. This location sure did disappoint. I did not have a long wait like others have stated, and service was good. The reason you go to Hibachi is the showmanship and entertainment. This was lackluster. No flames, no tricks, just a chef cooking with bad jokes (and I'm a dad). The food taste was fine, but not great (especially for the price). The hibachi chef cooked each item separately and not all at the same time, so your plate was not the combination of food that you ordered, just small portions at a time. And the portion sizes are what really shocked us all. For all the Hibachi locations we've been to, you are always overloaded with food that you either need to roll out, or take food home. We ate our meal, and still sat there hungry. This location and/or perhaps the chain is holding onto the name nostalgia. Love hibachi, but won't go near another Benihana. read more

This place is truly beautiful and makes Benihanas name what it is. A true hibachi classic. I think this brand really paved the way for the rest. The service is outstanding. I love this location is beautiful and has so many seating options. The manager is great and truly accommodating. I see servers and chefs working very hard side to side and see a great team spirit. The food is amazing. I have had their happy hour as well and it is an amazing value. Pro tip: I recommend getting the Rewards app which is called "Friends with Benefits" and do so at least 2 weeks before your birthday to obtain a $50 rewards and a welcome offer which you can use and truly pay close to nothing specially if you go during happy hour. read more

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The Show Has Left the Table: Saying Benihana has fallen short of expectations would be a compliment. Apparently, a choking incident prompted the discontinuation of food tossing. No knives are used, and all food now arrives pre-cut. The vegetables--never the highlight--have been reduced to onions and mushrooms, and the spatula strikes the table only once. While the signature heart-shaped fried rice and onion-volcano performances remain, the beloved chop-choo train and the infamous "pee-pee, squirt guy" acts have been retired. Even birthdays have lost their spark. What was once a full-staff serenade complete with a Polaroid keepsake in a Benihana frame is now a half-hearted solo by your server. When the founder of hibachi can't even match the spirit--or the skill--of an all-inclusive hotel restaurant, maybe it's time to hang up the spatula. read more

Came for a birthday meal. There were three birthdays at our table. The waitress brought two ice creams. The other birthday person reminded her I was also my birthday. She apologized and went into the kitchen to fetch my ice cream. While everyone else got two scoops, I only got one. Other than this, I had a good meal. The chef didn't do much tricks but that's okay as no one was paying attention to him anyway. read more

Benihana - New York West - My birthday ice cream treat - only one scoop. - Sushi Bars Near Me - New York, New York

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The good: - wait staff and chef were great, attentive and nice with a good show. - went with my toddler, had high chairs and was kid friendly. The rest: - The vibe is horrible, I don't know why but it seems to draw an undesirable crowd. I witnessed a domestic assault at the neighboring table while eating. - The restaurant is beat up, really beat up. I wouldn't be surprised if it has not been renovated since opening in 1964. - The prices are insane for the food quality. You could get a way better meal at many other restaurants in NYC for the same price. - The drinks are horrible, overly sweet and disgusting. read more

Not what it used to be. This place was really exciting in the late 00's but I feel like it's stuck in the past and the staff aren't friendly. The food isn't as tasty from what I remembered. The hibachi and rice need seasoning. read more

If we can give zero, we would. [[HIGHLIGHT]]The place is incredibly crazily loud and greasy, tons of kids running around and screaming.[[ENDHIGHLIGHT]] It was not just unbearable but pure torture. And before we finished our dinner, the staff grabbed and took away my husband plate without asking if he had done eating. My husband was furious as you could imagine.... The waitress was no show after took our order... we had to ask the chef for our rice...... it was the worst dining experience of our lives.... read more

This location is the first American Benihana location. The concept [which has now been copied by many other competitors], was for the meals to be theatrically prepared by a knife-wielding, joke-telling chef at a griddle table [teppanyaki], grilling the food, surrounded by a wooden eating surface in front of the guests. The chefs aren't just highly trained--they're masters of flavor and showmanship, serving up sizzling favorites with a side of flair, jokes, and fire. From steak and chicken to seafood and fresh vegetables, they'll turn dinner into a performance you'll never forget. Food was always been good and fresh. We used to always go for birthdays as they gave you annually a $30.00 off voucher [formerly "The Chef's Table"] to use [provided you purchase 1 other dinner, like a 2 for 1] that was good Monday - Sunday so it was great for a weekend when the majority of us were off from work. Apparently as of March 2019 they changed the use of the birthday voucher EXCLUDING WEEKENDS! We have never been back since. They now have "Friends with Benefits" program which gives you $50.00 [we are Legacy customers] that you can now use at any of The ONE Group restaurants [who bought them in 2/2024]. There are NO restrictions on days of the week! Phillip & Lisa read more

Our food was terribly under seasoned and tasted plain. I was looking forward to this meal for weeks and was so disappointed. I told the waiter who didn't seem surprised. If I get this chef again I will walk out. It's too expensive for the food to not be right. read more

Benihana is exactly what you expect--nothing more, nothing less. The chef put on the usual hibachi show: onion volcano, multiplying eggs, the whole routine. It's entertaining if you haven't seen it a hundred times already. The food? Solid but unremarkable. Grilled meats, fried rice, and veggies that taste the same no matter which location you hit. It's a safe bet for a group dinner or a predictable night out, but if you're looking for something that actually surprises your taste buds, this isn't it. Benihana does hibachi like a well-rehearsed script. Fun, familiar, and just... average. read more

Honestly not thrilled that they conned us into still water ($6.50 Fiji waters) when they all knew we wanted tap. Why do they have to do this?? Anyway, our other server was good. Chefs were okay- honestly wasn't thrilled and felt like the steak and scallops weren't seasoned enough. You shouldn't want to or have to use the dips, but I found myself wanting more. Overall we had a good time. read more

Very disappointing. I used to love coming here with groups of friends. It's gone downhill. Look, you don't come to Benihana for the food, it's mediocre at best (apparently the sushi wasn't good at all). You come for a good time but like...there was minimal good time. There was no throwing shrimp into peoples mouthes, no squirting sake into anyone's face, including the birthday boy... I digress. Benihana, what happened to you? read more

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Came here with a group and had reservations at the hibachi tables. We started off with drinks and ordered the blue ocean and Benihana punch. Their drinks are very refreshing and fruity. I ordered the 5 course hibachi shrimp and it came with mushroom onion soup, salad, 3 piece shrimp appetizer, sautéed shrimp in butter and lemon and green tea. Our chef was very entertaining while he was cooking our food in front of us. I really enjoyed my shrimp, and he gave me lots of shrimp pieces. We also ordered wagyu hibachi and it was still cold when the chef plated it, so we asked him to cook it some more and it still tasted very rare although we asked for medium rare. Even the mushrooms that came with it needed to be cooked longer. The spicy tofu was bland, undercooked and spicy at the same time. He did not cook the tofu long enough. The steak was ok, but the fried rice was delicious. I also liked the yum yum sauce and the ginger sauce that came with your choice of protein. It seemed like our chef was in a hurry with so many things being undercooked. Service was good. Overall an ok experience. read more

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We tried out the Be the Chef experience where they'll let you suit up and become the Benihana chef! I took an hour long training class then cooked up a Surf n Turf meal for 5 of my friends. It was such an incredible experience!! I heard heard about this program over a year ago but couldn't find much information about it online. The package is $300 for 5 guests + 1 chef. It comes with a cooking class for the chef where you will cook up the Surf n Turf meal (fried rice, steak and shrimp). You get to eat your test meal before you repeat at 5x the volume to cook for your guests who arrive after your class. Value-wise, the package wasn't far off from the normal retail price of the Surf n Turf meal, so it felt like a free cooking class. My chef instructor did a great job of teaching me some of his tricks. You don't learn the crazy trick shots, but you will practice flipping a shrimp tail into your hat and get to light up the onion volcano. When it came to showtime, our group couldn't stop laughing. I didn't tell them about being the guest chef so it was definitely a fun surprise. Plus, the food was really good! It was also served with miso/salad appetizers and ice cream dessert. I loved this experience and am so happy to have shared it with friends. My only comment is that the reservation process was incredibly hard. I had emailed and called months in advance to reserve my desired date and never heard back. I went in person to inquire and they told me to use the email again. After letting them know I was never getting a response, they brought someone from reservations to speak with me. I was aiming for the first week of December but was sad to hear that they do not permit bookings for the month of December due to the holiday season. It seemed like the blocked dates would change mid conversation so I'd suggest that management is aligned on bookable dates to avoid confusion. Eventually we settled on a date in January and that worked out. It was then later hard to confirm pricing through email but finally got it confirmed just weeks before the event. Overall, the experience was fantastic and will be a fun memory. I got to take home the hat and apron and they gave me a Benihana certificate of completion. I might try to replicate the experience at home now :) read more

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The service was absolutely amazing our waiter Alex went above and beyond for us! the food was delicious and came out super fast! Definitely worth the visit!! read more

Great place to celebrate a birthday. If you sign up ahead of time they give you a coupon for a free dinner. Went as a family and had a great time. The food was amazing and so was the service. Will def return read more

Been coming here since Rocky was here and today the manager named Joshua disappointed me by telling me a can no longer get my shrimp fried rice I always got and told me that he didn't care how long I been going to Benihana or who I am so I guess it's sad to say it but I won't be returning goodbye to all the great chefs that have cooked for for for decades like Romeo , Rupak , Roy , Haque, Sudip ,and every other great chef that has cooked for me during the years the greatest manager and longest one I can remember Hussain read more

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[[HIGHLIGHT]]Everything the experience the food the service the ambiance![[ENDHIGHLIGHT]] I would love to go again

My coworker wanted to celebrate her birthday at Benihana. I've only been to one hibachi restaurant and that was a long time ago. We made reservations, which was the smart move because it was crowded. We checked in and we were seated within five minutes. There were four of us in our party and we shared the table with another party (also four people). For drinks, I got the sake rose sangria, the others got a Cosmo, rose and a Japanese soda. For entrées, I got the splash n meadow (shrimp and steak) and upgraded the rice for a chicken fried rice. The meal also came with soup, salad and ice cream. The ginger dressing was so good. The birthday girl comes here often and highly recommended extra garlic butter. I'm glad that I listened because the garlic butter gave the food such delicious flavor. As for the ice cream--I got vanilla and one of my colleagues got the green tea ice cream. I was able to try some, but it was not my cup of tea. It was bitter. Our chef was very entertaining and the service was good. I definitely want to go back and maybe try something else. read more

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TERRIBLE SERVICE. We had a reservation for 7:30pm and were not seated until 8:30pm. They kept our 10-person party waiting an HOUR, with no apologies, offers for free drinks or desserts, etc. Not only that: when I was at the hosts desk trying to get seated, I saw a woman pay off the manager to get a table! Having never been to Benihana before I was told it wasn't the best food but was still a fun experience; this was not fun at all. I left feeling taking advantage of. read more

Welp, I guess we should start at the beginning. Our server was admittedly new to the location so I don't think even he could have curtailed the liminal weirdness coming from this experience. [[HIGHLIGHT]]We were seated in a dark corner table away from the main dining area. The walls were grimy and dingy, the carpet threadbare and even the chair covers were cracking and peeling.[[ENDHIGHLIGHT]] The server wasn't terribly familiar with the menu yet, so we had a really hard time trying to figure out what the vegetarian in our group could eat. The fun part was when the actual chef came out. He started off by berating the waiter and serving up a steaming bowl of awkwardness as they yelled at each other in front of us. Very charming. The chef was pissed off from the start and seemed like he wanted to be anywhere but at Benihana's. Within a few minutes we were feeling the same. No patter, no tricks beyond the somewhat entertaining fireball. We had to watch over his shoulder at the other chefs having fun and spinning eggs and laughing while we just felt punished. The food was darn near inedible it was so salty and our vegetarian just ended up not eating anything. Most moments when the chef wasn't there, the server kept asking us if we'd be interested in joining the benefit programs of Benihana. I swear it was at least 3 times. I had a feeling the manager kept telling him to do it. He didn't want to be there anymore, that was pretty clear. I truly hope he quit after this and has since found a much more fulfilling job. Cheering for you buddy. This place felt toxic as heck. Everything was charred and greasy and the leftovers we took home ended up being thrown out immediately. Hey, but they did end up taking our picture a few times (why did multiple people need our picture??) and then gave our small family of four SIX framed pictures to take home. Why do we have so many sad Benihana pictures?!? $170 dollars and 45 minutes later, we left baffled and slightly hungry. I guess the crippling diarrhea and food poisoning I had that evening was just a bonus. All in all, it was the absolute strangest night and solidified our choice to never frequent Benihana again. But hey, at least we have six pictures to memorialize our night out. Every single one of them is hanging on our fridge. Thanks, I guess? read more

The food and service was amazing. 5 stars. Worth the wait!!!! Milan put on a great show for us.