Had an amazing experience at Benjamin's autobody. Priscilla provided us first class service the second we walked in. Their techs made everything looks new. read more

I'd gotten in a fender bender this spring and wasn't able to get it fixed until I was near an auto body shop that could take Mercury insurance. Fortunately, Benjamin's was in the area. It took about three weeks for them to fix up my car, but I picked it up today, and my car looks amazing! Thanks so much to Ketra for helping me out during the whole process. My car looks like what it did when I first got it and I'm so glad I went with them. read more

We have worked with Benjamin's Auto Body several times over the past few years and they really know their stuff. Wouldn't go anywhere else in town and highly recommend! read more

I had to choose a shop that State Farm took. I chose Benjamin's on a whim. They were so easy to work with. As an addition, my windshield cracked the day prior to my service. They replaced my windshield for a good price. My body work was done and is beautiful. They also washed and detailed the inside of my car. The accommodations in picking up and dropping my rental were so easy too. read more

I was rear ended in my nearly brand new car on the freeway and Benjamin's was recommended to me by my boss. They got it done sooner than planned and did an absolutely beautiful job. I will recommend them to everyone. read more

Very shady place. The receptionist was very rude and unpleasant from the start which should have been my first red flag. The repairs they did were not quality at all. It looked like they colored in the scratches on my paint with a permanent marker. They also tried billing for repairs they didn't do. They used the same paint marker to try to color in gouges in the rhino liner in the bed of my truck and tried to say they replaced the bed liner and attempted to bill for the replacement. BEWARE OF THE IS PLACE! read more

The owner is not a nice person. I watched him hit a client with a stack of papers. Obviously that doesn't cause any injury but what kind of business owner assaults his clients...He also charges your insurance company for things he never even fixed. Do not bring your car here! read more

I got into a car accident and needed to get my car fixed. Not knowing any auto shops and needing to make a decision right away for insurance purposes I picked the first place on the list (I will be honest) and boy am I happy it was this place! They were very friendly on the phone for starters. My car was started as soon as they received it, my parts were rush ordered and my car was fixed in two weeks!! Not only did they fix the damages, but they fixed more then they need without billing me or my insurance. Now that's great service. I am extremely pleased with my car and I feel like it runs way better then it did before my accident. Thank you thank you. The place is also very clean and a nice building unlike some auto shops. I highly recommend them. read more

If I could give 10 stars out of 5 stars I would. We are so incredibly happy with the services provided by Benjamin Autobody. We recently had sand damage to our vehicle and was referred to Benjamin. They were so knowledgeable and even treated our daughter to some snacks while we waited. They walked us through the process and made sure we knew what o expect. My car has never looked so good. A must visit!!! read more

About 2 months ago my Honda truck and my Porsche were in a freak accident and both were badly damaged. My insurance agent referred me to Benjamin's and I have to say that both vehicles came out looking amazing! Benjamin himself was so kind, patient and helpful. My vehicles were returned to me waxed, detailed, tanks filled and he had my Porsche smogged since the registration had expired. Benjamin also told me that if I had any problems or concerns with either vehicle I should call or come back. Just last week I called to ask who he recommended for the 30,000 service for my Honda and he said to bring it to him and he would have it done for me and the bill was hundreds less than Bill Pearce quoted me. I am so happy to have met Benjamin and hope to have a long working relationship with him and his shop. read more

This is an awesome place to bring your car. I love everything they have ever done for my husband and I from accident repair to cosmetic stuff that just bothered us. The attention to detail is amazing and they are always far with pricing. We don't even price shop when we deal with them because you can't put a value on the care and service we get. read more

I had a great experience with Benjamin's, so I'm not sure what the other guy is talking about. Took my 2003 Mitsubishi Lancer in after an accident and I am beyond happy with the work that was done. The car looks even better than it did when I bought it as they did things like polish the headlights, things that I'm sure were above and beyond what my insurance required. They also finished ahead of schedule, which saved me a bunch of money since I was in a rental car, and each day the bill was increasing. Everyone there was extremely nice, I was given updates, everything was explained clearly, so there were no surprises when I picked up my car. If you go into their shop you can even see how many high ratings they have from different insurance providers and different reviews from all over (they were even ranked #1 in all of Reno by State Farm who handles my insurance). Don't let the one bad review scare you, Benjamin's is top notch. read more

I really don't understand the bad review either. There is no problem with the owner's English, unless the reviewer can't understand anyone with an accent. The complaint sounded racist to me, as I find his English to be as articulate as my own. My experiences beyond that also differ: quality work, very friendly service, work finished in a timely manner (frankly, I don't want it rushed!), quality work that lasts. I have used Benjamin's twice in the past and been very happy with the work--enough so that when I was hit by another driver recently, I insisted that the work be done at Benjamin's because I know I can trust it will be done right. I notice that the reviewer says the problem was ultimately fixed, giving proof that he stands behind his work. read more

We have used Benjamin's Auto twice now and WOW! Completely professional; timely; excellent repair work; and a CLEAN waiting / office area. The staff is friendly and they are just good, honest, professional people all around. I would recommend with no reservations! Jenni read more

Brought my car in with a broken side mirror, dented door and a big scrape on the side of my car from someone backing up into me, they fixed it and made it look like new! Thanks so much! read more

Ben and his service team provided excellent repair to my damaged vehicle. Estimated properly. Communication was always informative and on-time. The waiting area was clean and comfortable offering coffee or a cold beverage and light snacks. Located directly across from the Harley Davidson showroom. Had to arrange rental car for the time Ben and his service team repaired my car. Overall I would definitely refer friends to Benjamin's Auto Body. They also have a facebook page to connect with his customers/fans. Thanks Ben. read more

I use Yelp all the time and just have never taken the time to sign up. Now I have a reason to do so... I first used Benjamin's Auto body to get some aftermarket parts painted for my jeep. I am very picky about most things in general, but even more so when it comes to my jeep. I was blown away by the quality of paint that Benjamin's crew did. It matched my factory paint perfectly and the parts looked like they had come from the factory. In addition to the work being performed flawlessly, on time, and with very short notice, I have to say that Ben is one of the nicest and most professional individuals that I have dealt with in any of the many industries that I have contact with. After having such a good experience, we did not hesitate to take our family Lincoln Navigator back to Benjamin's to have some body damaged repaired. The staff at Benjamin's handled everything from the initial intake, dealing with rental car company and taking care of all the insurance paperwork in the utmost professional manner. As to the quality of work, we had damage to both passenger side doors and the rear quarter panel of our black navigator and after getting the vehicle back you cannot even tell there was ever any damage. In addition, Ben's staff touched up some additional small dings and cleaned and waxed our entire vehicle before giving it back to us! Hands down one of the best experiences I have had with a business, especially one that is a result of a negative experience (i.e. vehicle damage). So much so that it caused me to sign up for a Yelp account finally. I would highly recommend them for any work you needed! read more

I just had work on my 2011 Subaru Outback done at Benjamin's Auto body. I can't express how well it went. Not only did he complete the work on my back fender which wraps around and under the hatchback but the complicated paint job was matched to perfection and he also spot painted the nicks that I had on the front of the car. When I picked up the car he had had it detailed including the upholstery which my dogs had really done a job on. I would return only to Ben any time I might need work done on my car, inside or out. He is THE BEST and I highly recommend his work to anyone. read more

I will walk you through why I would not recommend this autobody shop. Insurance Co. recommended Benjamins to me so I started with them. First impression - nice shop, nice vehicles around they are probably a good place to work with. Receptionist seemed a little short with me at the counter but not a big deal, we all have bad days. Estimator was even shorter with me.. ok we are all in a hurry and busy.. I had several questions about optional other repairs but he was in too big of a hurry to answer.. back inside at the counter the receptionist puts together my estimate and tells me they can have me in the next week.. - not 30 seconds later estimator comes inside and say no way, call end of next week - he is in a hurry and headed on vacation for the long 3 day weekend..... I call 7 days later giving them the benefit of doubt - receptionists tells me they can have my truck in next week, I explain that I was hoping to have an estimate to the additional work wanted before I bring it - she explains that they can give me an estimate then when I bring it in. I explain I would like an estimate before I commit to bringing it in. She tells me " we are very busy and I have 4 people in line".. Well good luck staying busy with customer service like this.... I wouldn't recommend to anyone! read more

I was rear ended and the responsible party sent me a list of different auto body shop names. I had no idea who or how to choose. Benjamins was the 3rd number I called and was hooked by the customer service I received just over the phone. Ketra was exceptional. She made the whole experience a piece of cake. I have to say the people who did the auto body went way above and beyond what was expected. Quick, friendly and outstanding work. Thank you for all you do and for doing a great job at it!!! Highly recommend! read more

First of all the receptionist was very short with me as if she couldn't be bothered. Then the estimator was pretty much the same. I got an estimate for 4 mid size scratches on my door panel and it was $805.00. After complaining about the price she fiddled around and came up with $650.00. I then went to an auto parts store and got a scratch fix it product for $10.00 and removed the scratches in 40 minutes. Ive always trusted Benjamins Auto Body but now I will never go back. read more

Do not ever go to Benjamin's Autobody!!! My daughter was in a serious accident and her vehicle was towed to Ben's as a referral and preferred company for State Farm. The other driver was at fault and responsible. He immediately started making the vehicle "pretty" on the outside but due to the severity of the accident I continually asked him to take it to a mechanic... he never did and only produced a handwritten note on a Dolan Toyota notepad that they didn't think mechanical issues were related to her head on collision and her spinning and hitting a curb and ending up on the sidewalk. Well the car is now not safe or driveable. He refused to fix it and called it a minor accident. We now have leaks, a bent tire rod, vibrating, horrible noise, the steering is messed up, it is already out of alignment and he just had it aligned, and another company who looked at it along the way thought the frame was bent! They even had it aligned with a bent tire rod!!!! State Farm needs to remove him from their list immediately. read more

I took my Lexus RX to Benjamin's for repair. He did an amazing job restoring my car after it had been damaged in 3 areas (2 minor and 1 more major). He took extra care to return my car to me in immaculate condition while saving me money on the work. I would highly recommend Benjamin's Auto Body if you are looking for someone to do a great job. Thank you Ben read more

I got hit by a deer on Thanksgiving Day in my brand new 4Runner. Fortunately I was going really slow when we made contact so she was fine but my bumper was not so lucky. I opened a claim with my insurance company and made my way back home from Northern California (land of suicidal deer) to start hunting down some estimates. I researched all of the body shops on my insurance company's list and I chose Benjamin's because not only were the reviews mostly positive, but the company had taken the time to respond to the negative reviews and explain their side of the story. I was not disappointed. My car looks beautiful, the body lines are perfect, the clear bra placement on the new parts perfectly matches up with the rest of the car, AND they washed and detailed my car as well. All of that, AND my car was ready 2 days before the original estimated date. Not only am I ecstatic about the quality of the workmanship, but I also received great customer service from both the owner and the gal who works the front desk. They both took time to answer my questions and they were extremely helpful. They also have a beautiful, welcoming office area with comfortable seating, complimentary beverages, and snacks. I would absolutely recommend them to anyone, I had nothing short of an excellent experience with them! read more

I am not from Reno, and go to the University of Nevada. A sister of mine recommended I take my car in to Benjamin's Auto Body after it was hit by a drunk driver behind our sorority house. I went through my insurance, and it was a seamless working with them and the shop. I am so so happy I took my car in to them. They answered all my questions and were patient with me when I called them every week with the status of my car. My car was fixed in a timely manner, and my car looks and drives better than the day I got it. I would definitely recommend Benjamin's Auto Body to everyone who needs to get their car fixed! The staff was friendly and the service was great! I am so happy with how my car looks and drives after the service done by them! Thank you Benjamin's Auto Body! read more

I used Benjamin's at the request of my insurance agent last month. They were very polite and got my car back to me in the time promised. I now have to go back because my car was involved in a hit and run and have no problem using them again. read more

Had my XC90 repaired here. Took two weeks to finish and it looks better then when it arrived. Paint is matched well and headlights were polished even though they were undamaged. Great service and quality of work. read more

DONT GO HERE! we took our vehicle into them to get fixed after someone backed into us. We were having problems with the turn signals not working after the accident. We live over 100 miles from benjamins auto shop and they made us drive to their shop 2 times saying they fixed the problem. THEY DIDN'T!! THE TURN SIGNALS STILL FREEZE UP. We spent over$ 150 in gas money to get back and forth from his shop for NOTHING and my husband lost pay because he had to take 2 DAYS OFF OF WORK. This is a very bad business. He promised he would take care of the problem with our vehicle but he lied! It is still broken. We will be contacting the BBB!! HORRIBLE experience we have ever had dealing with a body shop! Now we have to take our vehicle to another shop to get fixed and start the process all over because benjamins shop is ignorant!! read more

our truck came back wonderful! owner is awesome... but keep on top of the office staff!!

I just got an estimate at Benjamins auto body in reno, nv? turns out Benjamins auto body won't download the estimate they gave, because, they want to change it first? the estimate was a complete gouge? nobody was in the lobby, but, me? no cars being worked on in the back and I just got a bad vibe? turns out if I decided to " not use Benjamins auto body they have the right to withhold there bid from being submitted?" I'm just saying it seems like they have something to hide? I won't be trusting them with my car? :( read more

Benjamin's Auto Body is amazing. They helped me with everything from insurance questions to scheduling repairs. They treated my truck as if it were their own and set very high, professional standards. I highly recommend Benjamin's Auto Body read more

Icould not believe my eyes, Ben and the crew not only fixed my truck but they detailed the inside like brand new!!! you guys and gals are awesome!!! thankyou so very much!!! read more

To start off, I was far from satisfied with the work done to my vehicle.. Benjamin made the executive decision to replace my radiator with an aftermarket part rather than an OEM part. Due to this decision, my truck overheated multiple times. He told me that my thermostat needed to be replaced and it was not covered by insurance because it was "normal wear and tear." After he replaced that, it was still overheating. It turns out that he used a sealed radiator cap rather than a vented one.. I then started to question more of his work and found 4 spots where my paint ran due to careless work, and a section of my dash that he glued back together rather than replacing it. He sublet that part out to be glued for $160 rather than replacing it for $180. There was a small dent in the new hood, the bumper trim was not aligned properly, and the tire alignment was not done properly. I am so beyond dissatisfied with the work done there and I will never be taking my vehicle there again. I suggest you try another body shop, one that cares about the work the do! To add to that, they had my vehicle for a month and a half which gave them plenty of time to double check their work and do a quality job. I now have to deal with insurance again to try and get this fixed.. properly this time. read more

I was trying to avoid my kids' toys in the garage and very stupidly drove the other side of my (new!) car against the garage door. Feeling like a total moron, I called Benjamin's and was told I could bring it in at any time. Upon arrival, the friendly gal at the desk immediately found Ben who proceeded to carefully exam the damage to my car. I really appreciated his expertise and recommendation to take a conservative approach, telling me that we could do something else if I wasn't satisfied. When they fixed my car, they took the time to get proper drying time between coats of paint, and I was so thrilled that they had carefully cleaned the outside AND inside of my car when I picked it up. I was almost glad I had damaged it. :-) The whole experienced was marked by friendliness, ease and expertise. I had felt so badly about screwing up my car so carelessly, and the great experience with Benjamin's Auto Body made it all better. read more