Great products and unique gifts! Great customer service too! I love that they had actual…read moreChristmas bags for gifts.

Have a great assortment of healthy dog food, leashes, collars, anything you could need for your…read moredog. The owners are very helpful and knowledgeable. Super sweet. I buy my dogs Dr Harvey's dog food mixture here. I mix this with the protein I make for my dogs. So much nicer than having to order through the mail. Love this cute little shop.

I wanted to send praise to a couple employees!…read more Maddy, in grooming, really tried twice to cut my dogs hair but he was not going for it given his seperation anxiety. He is a recent rescue in our lives with a traumatic past and Maddy was very understanding. Even though the hair cut did not work out, she was so kind and taught us how to do it at home where he would be more comfortable with us. We were able to successfully do it at home! Thank you so much! We are also currently in a training course with Aniya and she has been AMAZING! We, including my dog, are learning so much. Thank you both for being awesome!

I bring my client here since she got her cute kitten, Precious. After seeing that they have a…read morekitten program, I thought it would be nice to look into it for my kitten, Sophie. They are so wonderful with Precious. They are gentle, talk sweet to her and she can feel the good energy and intentions that they have. They suggested a kitten program that runs my client about $77 a month for 12 months where it includes the spay and the check ups (only) at no additional cost. It sounded great! So I decided I would schedule Sophie an appointment since I needed to get her spayed... except Sophie was about a month past the age limit on their kitten program and they didn't offer any other program where I could pay monthly for similar services. I ended up canceling my appointment here at Bandfield inside Petsmart. After Precious was spayed, the medication they suggest (anti-inflammatory meds) IS NOT included for the monthly price. Flea medication IS NOT included in the monthly price, either... and when she vomited 2 days after her spay appointment, they offered to do a check-up which IS included in the monthly price, but if she needed blood work, that IS NOT included in the monthly price... So.... after seeing what was NOT INCLUDED with this monthly price of a year long commitment... I'm glad my Sophie did not qualify for the Petsmart/Bandfield program. I got Sophie spayed elsewhere and I don't have a monthly cost. I have access to cheaper flea medication. If she needs a check up, the cost is cheaper than the monthly payments my client is paying, as well as other services at adorable pricing. In my opinion, this year long of a monthly price commitment is not worth paying for when the same services are offered elsewhere for a much better price.

I love the one in Sacramento off Fair Oaks - today I was in the fountains location and they seem to…read morebe short staffed - there was no one to ask of anything - one girl who was carrying a basket for an older lady who eventually ended up at the cash register and waited on her while I continued to wait in line - no acknowledgment by her either - I found this strange and unappealing as a customer - not sure I'll be back to this location - the fair oaks location also always offers feee samples - this location may as well but the staffing is to short for them to address or offer it unfortunately

They would not let me return a bag of food even though it caused an allergic reaction in my dog…read more They promote a buy 3 get 1 free, but you have to return the food in 30 days if you want to exchange it. How can I use 4 bags of food in 30 days?? I do not recommend them, go to Ben's Barketplace instead. They stand behind their products, unlike this business.

If you own a pet and have been here you are missing out big time! This a very large store with…read moreoptions galore for all your pet needs. Don't let the name fool you there is no membership feee. We recently discovered this store and we were completely blown away. We have 3 small dogs and was able to find beds, leashes and the best find was the special food at about 1/3 less than we have been paying. They have everything from fish (fresh and salt water)and fish supplies to dogs, cats, and so much more. Located right off highway 80 by the Roseville Automall and share a large parking area with Home Depot. Parking is a breeze allowing you to to get and out quickly.

I qualify my rating here because it depends on what kind of mood the cashiers are in if it's a good…read moreexperience. Generally the prices here are pretty good. I buy Nulo for my Yorkies and often try different kinds of raw food and sometimes the refrigerated type. Generally, their prices are lower than the big box stores. They have really a large selection of treats in all price ranges, and the best price on the wholesome lung trees that I have found anywhere like I said if the cashiers are in a good good mood, you're more likely to have a good experience sometimes they are grumpy and not so friendly as was my experience today. I made a mistake because I thought that something was two for one. And I got a attitude from the cashier when she had to have a manager come and void the sale. Sometimes she's super friendly. It's worth the savings and the good selection to have to brave her mood. the sale.

Stopped in while my dog was getting groomed (elsewhere). I was able to get a sale deal on some dog…read morefood and some puppy pads... this location seems to always busy but always stocked with a good variety and availability of items. I like the ease and quick check out - they also have a great selection of fish and other aquatic items.

I came in to get my dogs nails trimmed and pulled up all of her shot records and they said her…read moreshots need to have a expiration date, even though there was a date that they were received my dog had her shots 5 months ago and has the IMRAB3 if any vet knew that means it's the 3 years of rabies protection. They said they need confirmation from the place i adopted her and they were not using any critical thinking to realize if her shots were taken 2-19-2026 that still wouldn't even be a year. even tho she has her 3 years rabies vaccination. they clearly just don't want to do there jobs. your guys staff who is taking care of peoples pets need to know how to read vaccinations. Here is even the proof that your staff need

Staff is always attentive, kind, and helpful. I'm thankful to have this store to help provide great…read morenutrition to my 3 dogs. Since switching to a natural diet and using supplements from Ben's, I have saved MANY trips to the vet. Thank you Ben's.

They are very friendly and knowledgeable and their prices and amazing!…read more The service is always consistently excellent since I found them.

I had a very good experience and he was very knowledgeable. He was kind and understanding.read more

My daughter turns 9 this weekend and really wanted a Bearded Dragon so we drove out to Roseville…read moreyesterday to check out what The Serpentarium had to offer. The inside is very big and spacious, but you are immediately hit in the face with a very pungent smell when you enter. I'm not really sure what the smell was exactly, but we got used to it pretty quickly. We were greeted by a very nice gentleman with vibrant green hair who was very knowledgeable and helpful. He let me know some of the items I would need and which products were the best. We walked around a bit and checked out all of the critters - from snakes, to different types of lizards, to scorpions, tarantulas and even cockroaches! My daughter settled on a very cute 3-4 month old Bearded Dragon that we took home along with some essentials like a rock cave, fake plant, water and food dishes and even some Mealworms and Silkworms! The Serpentarium offers lots of different meal options for your critters as well - which is nice to know that it is a one stop shop! They carry the best brands for all of your tank needs as well. We were helped by another employee once it was time to check out and she was also very friendly and knowledgeable. The Serpentarium staff made me feel very comfortable with my purchase and answered all of my annoying questions with ease which I really appreciated. The Serpentarium will also take any surrendered reptiles as long as it is during operating hours which is nice to know that people have an option if they have no other choice. We will definitely be back to The Serpentarium to pick up more things for our new baby very soon! Check them out!

Beautiful birds, friendly and helpful service.. Clean shop. My daughter loves this place. I would…read moresupport this business!

Came out to the Bird Shop in Roseville to get my mom some Cockatiel feed and treats. And were…read morelooking at possible bird options for my girlfriends sister. Assorted Finches Assorted Canaries Rainbow Lorakeet Rose-Breaster Cocatkoo Green Macaw Lutino Conures These were just some of the variety of birds we saw during out visit, several of which were hangout out of there cages when we arrived. While several others were brought out that we could interact with and or hold. I liked that the larger birds were primarily hand raised, which traditionally makes them more social and pet friendly. Definitely something we were looking for, as far as temperaments, for birds. That we'd like to have out of the cage, and that were be socialized with by the family. It was a little light on the amount of birds at the time of our visit, to which one of the store reps noted to come back between March-May. As that's when a lot of breeders would be stopping in with baby birds. So there will be a larger selection coming in within the next couple of months. There was a lot a large variety of bird accessories and food options, from the mixed feed time that you could by custom quantities of. To the pre-packed treats and birds see, that came in a various sizes. Overall: Staff were very friendly and knowledgeable about the birds we inquired about. Told of the "pros & cons" of different breeds. And which ones would be the selection for the temperament of the birds and or the homes they'd need to go to.

READ THIS: It took me a few days to even find the words, I'll try…read more I was desperate to get my 75-pound doodle groomed after chemo treatments and before he started 20 days of radiation for cancer. I waited too long and had such a small window, but Shell squeezed him into her insanely busy schedule just simply out of the kindness of her heart. When I picked him up he looked incredible, easily one of the best grooms he's ever had in nine years. Then, when I went to pay, she told me she was covering the entire visit. I tried to argue, I was so determined to pay and tip her big, but she wouldn't budge. She just said, 'You have enough going on.' I completely broke down crying right there. I've told this story to so many people this week and I cry every single time, watching them tear up too. *Shell, your talent is amazing, but your kindness and compassion is what I'll never forget. You'll be seeing a lot more of us. Thank you from the bottom of my heart. Everyone needs to go see her, she is so worth supporting. "WHERE PETS ARE TREATED LIKE FAMILY"

Have brought my 2 Yellow Labradors here for enzyme baths, nail trims and brush outs. The dogs…read moresmell so fresh after the spa treatments. Nice people own and staff the business. All of them I've met are thorough professionals. Highyl recommended.

I can't say enough good things about Marisol at the Aquarium & Reptile Depot. She was incredibly…read moreloving, caring, and understanding during a really emotional situation for me. My roommate left his Cory fish behind, and he seemed so lonely. I just wanted to make sure he found a good home with friends. I was honestly a crying mess, but Marisol was so comforting and reassuring. She took the time to explain everything and made me feel confident that my Cory fish would be happy here with other fish and he truly was. Seeing him settle in and look so happy meant everything to me. I also really appreciate that they allow you to surrender fish here. If you're ever in a situation where you can't afford to care for a fish anymore, or for any reason you're unable to keep him, you can bring him here knowing he'll be cared for properly and placed with other fish. Marisol's compassion and genuine love for animals (and people) truly stood out. You can tell she has such a big heart and really cares about what she does. I'm so grateful for her kindness during a tough moment. Also the facility was so clean! All the fish looked so happy! Such a great environment!! Thank you all!!!

we started our saltwater tank 6 years ago, purchasing EVERYHTNG from setup to livestock FROM…read morehere.. we usually had bad service-- just very short and, rude-- the staff we dealt with were not educated about compatibility between fish/corals, were told 2 fish were compatible even though what i had researched, said they were great. hesitantly, we got the 2 fish and had to return one immediately for trying it ambushed other one and they refused to reimbursed up or make it right. they want mine more than caring about the animals just so disappointed after dedicating ourselves to them