Extremely personable and friendly. All employees go above and beyond. Super sweet to my son and they made him feel extra special. We are there at least once a week. One of the employees took a baby chick out just for him to look at. They follow strict protocols with the fowl which I appreciate. Additionally, the individuals that load your truck with feed or hay are extremely respectful. It might sound silly but not all feed stores close your tailgate upon loading which Douglas always does. 10 stars. read more

Stopped by on Tuesday to grab a bag of chick feed & couldn't help but notice how over crowded & sad their older chick brooder boxes were so even tho I didn't need to add any more to my flock, I ended up bringing home this gal. When I got her home under further inspection I noticed she had feces cakes so hard onto her feet that left any longer could have caused her to lose circulation in her feet & also was missing bottom feathers by her vent i'm assuming due to stress of being overcrowded & trying to compete for space. I hate to leave a bad review on a small business but it just hurts my heart that they have so many "leftovers" that they just shove into pens & hope someone will come along & pay $30 for a 2-3 week old chick that clearly isn't being well taken care of. read more

Update September 2025 I am deducting some stars because I've been here three times since my last review, which wasn't that long ago, and looked in on the duckings and chicks next door. The ducklings in particular were nearly out of water two of those times, as in, there was only a little water left at the bottom of the watering dish, none in the reservoir that sits on top of the dish. On one of those visits, I pointed out twice that they needed water, to the girl who was helping me find a product. She said that there would be someone in the afternoon who watered them. But it was already mid-afternoon, and it was 100+ degrees out. It was unsettling. The second time, I was there in the late morning, and I mentioned it to the cashier on the equine side, where I was making a purchase. She said someone would take care of it. I hope that the store sees this and makes sure the baby birds are always watered-- there seems to be some neglect on the part of the store that other reviewers have noticed too. It is very upsetting, and now I don't feel like shopping there unless I know for sure they are making sure that their baby birds have enough water in our scorching NorCal heat. This would be a huge inconvenience for me because they are very close to my house. I feel bad writing this, but animal welfare is extremely important to me. Birds are extremely delicate and it doesn't take much for them to expire in hot temperatures without enough hydration. In hot weather, I check my horse's water and the water of all my pets extra times a day, even the indoor ones. It shouldn't be that difficult for Douglas Pet Supply to check the birds' water several times a day too. Original review: Wondeful selection of goods, especially on the equine side. I haven't spent as much time on the other side, but it seems good, and they offer high-end brands that can be hard to find. I've only had good experience with the staff, and have purchased from them about a dozen times now. On the equine side, they have beautiful riding high-end clothes (mostly English, some Western), boots, socks, helmets, and a solid selection of horse care items-- everything from horse boots, fly boots, fly sheets, fly masks, lunging equipment, spare parts for saddles/surcingles/bridles, etc., as well as lots of fly sprays, shampoos, hoof solutions, etc. They have a nice gift selection too, including Breyer horses. The hay that I've purchased from them was good, and the prices are decent. I've also bought cat and dog food on the other side, and that was priced well too. I came here to leave a glowing review, but after reading through some of the other reviews, I'm distressed to read about what appears to be an inconsistent pattern of neglect of their sale chicks and ducklings. Since I haven't seen this with my own eyes, I can't deduct stars, but it alarmed me. As an animal lover, I hope they are taking better care of the baby birds they sell. I realize you can't be in all places at all times, but animal welfare should be paramount when you operate a business that sells animals, even chicks that may be used for food someday. read more

I Purchased wild bird seed from these jokers and ended up with a giant bag of moths bc they keep their seeds in a hot place in their metal building. They are stealing money every time someone purchases wild bird seed. I wish I knew sooner I called and told someone what happened and her response was that there is no place cool to keep it. So dont sell it then. I was also told I can bring the bag in for a refund, yes Im going to carry a bag full of moths in my car!! Ridiculous! From now on I am buying seed at the wild bird store, even Walmart knows to keep bird seed inside, I wish I knew when I bought it. read more

I recently moved to GB and inherited chickens. This place has been very helpful with keeping my chickens fed and supplies for keeping the coop cleaned up. The staff are very helpful and make good suggestions. They also have a great array of dog toys and dog/ cat food. I like that they grab and load the heavy, bulky items and put them in your car. read more

Helpful customer service and wide range of products. Our girls love going in to get pet supplies and looking around, especially when they get their fresh popcorn :-) read more

Yay, got some straw for my strawberry plants! $3.99 for a bag. Wish they had rice straw (less seeds) but I guess the wheat straw will have to do since it seems harder to find rice straw. Didn't have a chance to walk around much but it looks like a neat place. Smells a little funky but I guess feed stores usually do. Tried to pay for my $4.30 purchase with a $10 bill but she didn't have enough change so I ended up paying with a credit card. read more

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Affordable bags of Timothy hay available for my rabbit! Stopped in on a whim and they delivered with fast service. Just an FYI: They have some live feed but not crickets. Not sure what else they have to offer as I was on a rabbit hay mission. read more

The staff here are both friendly and helpful. We just started taking our puppy to use the dog wash. We definitely needed help, and they provided excellent overview of how to use the equipment and made our visit productive. We also purchase our dog food there, since they have the best prices and selection for ancient wild. We usually buy the salmon and buffalo flavors. Highly recommend this business. read more

So helpful easy painless in and out ! So convenient and has everything you need for your pets ! With a smile and kindness !

This family own business takes pride in training their employees to treat their customers right! Yeah, you could go to Petco or Costco or some other big box store, but you can't beat the convenience of shopping locally for a couple of reasons. First, you wouldn't get Samantha who recognizes you and can pull up your previous orders to help you out.first, you wouldn't get Samantha who recognizes you and can pull up your previous orders to help you out. Second, you won't get Sam who will load you up without having to be asked twice! Third, you won't get a small business who cares about what your needs are, is open conveniently for you to come and get any tach supply, feed supply, or choose from carefully maintained live chicks and apparel for both you and your animals/pets. fourth, if none of these things happen - Deedee or Craig, the owners- are happy to make sure that you either get what you need right then and there or they order it! I have some pretty happy girls because of that feed supply! read more

Douglas Feed & Pet Supply - Pet Stores Near Me - Granite Bay, California

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This place is great, they have everything you need for your pets, the staff is always happy and helpful. I found the prices are better that the local pet store. read more

I have one very clean and very happy dog. He smells great and the price is very reasonable, for one wash it was only 10 bucks. He's clean and happy and we got him a treat. A really good choose for pet owners like me. read more

Douglas Feed & Pet Supply - Clean and happy dog with a treat. - Pet Stores Near Me - Granite Bay, California

Great place, though a bit small. Everyone was friendly and had tops for new chicken owners. Lots of different feed types and probiotics. Very cute pullets for sale at a good price. The prices seamed good too, it was $1 off prices I saw online. Happy to support local businesses. Absolutely will come here again. read more

This is the VERY BEST feed and pet store in our area!! They carry everything at great prices, staff is super helpful and kind and they even have a fully stocked equine tack and apparel store on the property. I've been shopping here for 10 plus years and the family that owns and runs both businesses are amazing and incredibly hands on. I'm so grateful to be able to shop here for all my animal needs. read more

I wish there were more stars to give this business! There is nothing like brick and mortar stores, owned by hard working, honest, wonderful people! Please, please support small business! If you have pets, (of any size), I highly recommend Douglas Feed and Pet! If you don't have pets, they have so many other fun things to purchase, even cards; so please come check out their amazing store! My dogs give them a big paw up!!! read more

Douglas Feed & Pet Supply - Happy Dogs! - Pet Stores Near Me - Granite Bay, California

I get my dogs food and vaccines here and they have GREAT customer service. They are definitely a small business worthy of our support!

They have a huge assortment of Breyer collector horses and Schleich toys! They also have a lot of horse tack, and even chickens! The staff is kind, and their store is great. read more

Great place to shop for your animals. People are friendly, and pricing is fair. Totally recommended.

Great staff and good prices. Everyone is always very helpful, professional and respectful.

Stop by because it was close and was greeted by the owner. She gave me the best customer service ever. She help me pick out my feed and do the right thing and gave me some tips for my chickens which I needed and I told her I'd be back to get some chicks in the spring. Thank you for the wonderful customer service and answering all my questions, but you can't get that type of service everywhere. I'll be back. read more

Businesses that truly go above and beyond seem to be fading quickly. Luckily we have this gem of a store around to restore some faith. DeeDee was a dream to work with, there was an item we were looking for and couldn't seem to find ANY WHERE! DeeDee was kind enough to help us research options and the next time we went in she had surprised us with an item that she knew we would love! We were so incredibly grateful for her willingness to help and for her expertise. It is nice to know that we have a local business around that we would much rather support than the big chains. Highest recommendation! read more

Never been here before, and I went shopping for a chicken coop for my future mother in law. The two cashiers had amazing customer service. Not only did they show patience with me, they tried their best to ensure I get the best price. Even the gentleman who loaded my new chicken coop into my car was very professional. Obviously, I don't have any animals, so I can't picture a need to return anytime soon. That being said, I feel if you need to go to a feed store such as this, I would recommend them. Seemingly good supply (not enough experience to make an accurate estimation), but excellent customer service. Go here for your animal needs, people read more

Douglas Feed & Pet Supply - The best choice after deliberation - Pet Stores Near Me - Granite Bay, California

Our go to store for dog food, toys and treats! They have lots of options for all types of animals. Service is also very good! read more

Great establishment for Hay. I get a bale of Timothy hay every six weeks for my three rabbits. They always have quality hay available and it's cheaper to buy a bell then bags is it from online stores and other places. The staff is very friendly, courteous and helpful. read more

I really appreciate the workers being very pleasant to my loyal friend during her wash visit I am definitely recommending this place to my family & friends. read more

Douglas Feed & Pet Supply - Luna very happy after her wash. - Pet Stores Near Me - Granite Bay, California

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Absolutely love this place! I only get puppy food here. You can't "Victor's puppy food" anywhere! They have my pup Murphy's favorite bully sticks. The staff was wonderful on helping me get some supplies and only the best toys for my little guy. Best part is if I'm in a rush I can purchase online and pick up in store. read more

I have been a customer for many years, however, with my most recent experience seeing the neglect of the chicks and ducklings being sold there, I can no longer be supportive of this company. There was a dead chick from overheating (second time seeing this). The ducklings were completely out of water and it was very hot. I wish I had taken pictures to post... When I told an employee about the ducklings, she went off to do something else and care for the ducklings were not priority. There were many in a tiny cage (not looking well). It was sad and no animal should have to be placed under such conditions. Please, please, please, make some changes for the better. The well-being for these animals there should be top priority. read more

Everything is usually pretty good here a little pricey that's why I was excited to hear they had their Black Friday sale going on through the weekend. Which I asked them about on Friday and they said it was going on through the weekend. I brought the wife in so she could pick which ones she wanted and they told me the sale was not going on anymore. It was only Friday Saturday which would've been helpful when I ask them about that on Friday I asked if they could still honor that sale price considering it was the weekend because it was Sunday And they had already previously told me I could get the deal then. To which they replied, the sales only Friday and Saturday no sale on Sunday. Now I don't know if they did it on purpose or if they just didn't know what they're talking about but either way it was a disappointing experience from them and I will check other places first and go here only when I have to. read more

Always fun to go to this feed store. They have such a huge selection and incredibly friendly staff!

This place is very convenient for us as it's in close proximity. They have a ton of products, including dog food and treats which is why we come here. Prices are good and the staff is always friendly and helpful, even if it's a little busy. read more

1. Owner is a rude jack ass 2. They price gouge. 3. Crappy customer service. 4. Employees not helpful and have no product or nutrition knowledge. 5. Long waits to get loaded. 6. Excessive Rat and mice problem. If you still decide to shop here I hope your a masochist cause you will feel the pain. Have fun, cause I'm done. read more

I've read some of the poor reviews and I find quite the opposite. I have shopped there for years for my horses. There was an competitive company that is no longer in business, and who was higher in their prices than Douglas Feed. I only shopped with them if Douglas Feed did not offer what what I needed. Now that that store has closed they have even more inventory than before. The staff are all extremely friendly and helpful. I also have met one of the owners and she was delightful! I just wanted to defend this company, because I find them very nice and knowledgeable! Jk read more

Great selection of pet supplies, they always have what I need. The staff is always friendly and quick to offer help if needed. Love the mom and pop family feel, it's a breath of fresh air in the midst of busyness. read more

Love the selection of foods, treats and toys and my pup is also a huge fan! . Groomers were very detailed and thorough. He did soooo good with them and it took no time at all! They were right on time and full of smiles! The owners are very involved in assuring they provide a personal touch and show pride of ownership as a local community business. They are very generous in their community outreach supporting local schools and other local businesses. We have nothing but good things to say about every level of customer experience with Douglas Feed & Pet Supply! read more

Douglas Feed & Pet Supply - Pet Stores Near Me - Granite Bay, California

CHICK BUYER BEWARE! They sell a wide variety of chicks with a posted 98% guarantee from where they get them from. Now, thats a really high percentage rate and if it had only happened to us once I'd say we have bad luck however it has now happened to us twice (and I felt the need to post this as I just had to bury my sick chick this afternoon) We purchased 6 chicks in October 2017. We ended up with 3 Roosters so 50%.... Purchased 6 more this spring (April) and now have 4 Roosters one what we think is still a hen and one that ended up with Cocci disease and passed away today. If you are okay with wanting Roosters I'd take a shot however given the condition where they keep the chickens and how they are handled I would say look elsewhere as there are other options in the area! I am so disheartened to make the investment and have this happen. read more

Without question, this store has the best pet products including a wide range of doggie snacks, treats, and premium dog food. We've been loyal customers since CY2014 and they continue to exceed our expectations. For instance, when we explained we needed brush guards for our dog hikes (too many burrs) - They found the best product, ordered it, and after trying it on to ensure a perfect fit, we bought it! Can't do that with Amazon... We especially appreciate the customer focus from Shawna, she's committed to great service and has an upbeat attitude, so it's always a pleasant interaction. read more

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So much better than Tractor Supply when it comes to poultry and horse supplies and feed. And the selection is great! I'm never going back to TSC! read more

Love Douglas feed! We bring our dogs there monthly and use their self service dog wash stations. Everything you need is right there for you. The soap and conditioner is dispensed right through the same hose as the warm water! Super friendly staff, great prices. Local gem. read more

Great staff and great variety of high quality food for my dog! Love that they have options and love that they keep track of the number of bags I get (my 12th one is free, so this helps me remember). Love supporting local small businesses! read more