Mike came to my house to take a look at my cub cadet riding mower. Gave me solid advice on how to…read morego about fixing the belt myself, as i already had done it, but was sold the wrong belt. He also fixed my old ariens snow blower within 10 minutes - massive gas leak and engine surging. Great work, nice guy.

My husband had his beautiful shiny red snow plow (that he kept covered in our attached garage for…read morethe ten years we've owned it), picked up by Brodner's to have the starter changed. We kept calling and calling to see if it was ready, to get it back, but it was never ready. Finally, they said since it was summer, and they were doing so many lawn mowers that people needed right away, would we mind waiting? To be agreeable, my husband said sure. In the Fall, we were delivered, when neither of us was home to receive it, "our" snow plow- except it wasn't ours. It was the same brand and type of plow, but it was rusty and dented, with old rusted wheels, and ours was sparkly brand new- looking. My husband called to try to get our rightful plow back, and they said it was ours. It is not! BEWARE! Keep your model number number handy, if you need a repair, so you can identify your equipment! I am fair, and to be fair, this rusty snow plow does start up and run. But it's still not ours. I wonder who has ours...

Excellent service and parts availability! Head mechanic is an asset! Parking can get a little edgy…read moreon Saturdays.

In the AI reviews it mentions Integrity well I have to counter that review. I found out just how…read morelittle Integrity they have just today . One of the hydraulic hoses on my Kubota loader spring a leak so I brought it in to get it replaced . They made a replacement it is a 3/8 inch holes . I thought while I was at it I would replace all the other hoses so that I wouldn't have to worry about any of them bringing a leak anytime soon . They had to order the connector ends cuz they didn't have enough to satisfy my order . So I took off my hoses a week later brought them in and when I picked them up I mentioned that they seem to be pretty big in diameter and the service rep said yeah there's 30 . When I got home I realized they made one half inch diameter hoses instead of 3/8 in hoses. So I called them up and they said that won't be an issue whatsoever you can use those . Well it turns out the very first time I used my tractor it blew the seal on one of my bucket loader hydraulic Rams . At first I didn't know where the lake was coming from and I thought it might have just been from changing the other house. So I cleaned up the mess used the tractor once more park it once again oil on the floor and then I saw where the oil was coming from. Anyway I talked about the service manager and the owner of the Newfane Kubota dealership and he denies any responsibility just a coincidence she says just a coincidence will my tractor has been kept indoors it is immaculate you wouldn't even know it's age by looking at it. It has only 500 hours on it which is nothing I didn't have any seepage or any problems before this. Not only that but since they use half inch hose with half inch connectors it cost me an extra $100 and I didn't even complain about that I just took his word for it that everything would be fine. Well today he said he's not doing nothing for me he's not going to give me the seal kit I'll have to buy and install myself. He doesn't care that he overcharged me $100 because he used the wrong size hoses. He takes no responsibility here whatsoever. I will never go to this dealership again and I hope nobody else does.

I used to work for a competitor. People asked me why I made my investment in a Kabota Zero Turn…read moreMower at Niagara Implement. It was because over the years I saw how good their service really was and how well they treated their customers. The service and the value for price made Kubota and Niagara Implement the natural choice. The integrity of Al, Matt, Greg and the entire staff is what impresses me still today. Now years later when I needed them they were there for me. Well done. I have done and still do time after time I recommend these folks and their products wholeheartedly! Never be afraid to work with the very best...you won't be disappointed!

I provided the Name, Model, Serial Number, and photos, of my Kodiak rotary cutter. I ordered two…read more(2) rotary cutter blades, attaching bolts, lock washers, and nuts. After 14 days of calling to check on my order, they were still "working on it". When my order arrived the blades and mounting bolts were the wrong size. I was charged a re-stocking fee for the wrong parts they ordered. I will never purchase anything from Larry Romance again.

BEWARE! We took our tractor to Larry Romance and Sons because we could not start it. We asked them…read moreto resolve it. They determined that the battery was bad. When we went to pick it up we were billed $703! We asked why so high for a battery replacement and they had 4.75 hours of labor to fix. We talked to two different mechanics who worked on tractors and trucks and said a battery for that tractor should take 1.5 hours. They also replaced the positiv cable and clamp which should be 1 hour. After being a long customer for 50+ years, we will not be going back for service in the future

I'll start this by saying that I have bought a tractor and all of my spare parts from here back…read morewhen they were empire and never had any major issues. Ever since Champlain valley Equipment bought them out the parts service has been terrible. I had to return a few bearings I bought that were wrong (full disclosure I ordered the wrong ones for my baler). Apparently if the return is over $50 they have to issue you a check from the Vermont store. Four weeks later and multiple calls and I still have no check. The last time I called Batavia they told me to call the Vermont store. I spoke directly to the lady who issues the checks and she told me she would get right on it. A week later still no check. I am tired of the run around and the "check is in the mail" excuse. Champlain valley Equipment will no longer be getting my business

Just bought a new tractor from Matt at the Batavia location. He was very easy to work with and…read morevery knowledgeable about their products. No pressure and answered all my questions.

I can't do justice to how great the service is an how pleased I was to get my Felco pruners back to…read morelike-new condition quickly and for a very reasonable price. Felco pruners are so expensive that it was completely worth it. You just fill out a form, mail out the pruners and after they tell you the price (in my case, it was only a few days after I sent them out!) and you complete the transaction over the phone. I got them back very soon after that. I'm very happy and I'm sure my roses are delighted.

Great products!! And a repair service that I will be using in the future! More than competitive…read morepricing and quick shipping!

Thank you so very much for fixing my Subaru. My spark plugs needed to be replaced and he came to my…read morehome and fixed it quickly and even advised me on other mechanical things he noticed. Amazingly great service and price.

Thank you so much for fixing my Mercedes Benz sprinter for such a good rate! I was having engine…read moreissues and you were able to help me!