There was frequent and effective follow up from our service representative Yussef. The service was…read morecompleted near the timeframe committed.

We had an absolutely amazing experience working with Daniel! From start to finish, he made the…read moreentire process of buying our Tacoma feel effortless. We went up from Monterey but locked the truck down over the phone the night before. It was hands down the easiest and smoothest purchase we've ever had. He was knowledgeable, patient and never pushy, which made us feel comfortable and confident in our decision. He answered all of our questions, kept everything transparent and made sure we drove away feeling excited, not overwhelmed. We couldn't be happier with our Tacoma and the experience Daniel provided. If you're looking for someone who truly makes car buying simple and enjoyable, Daniel is your guy. Highly recommend!

The technician showed up on time and did exactly what I wanted him to do and my car looks great,…read moreand that's the important part

The service was great with a great deal at hand. My car hasn't looked this clean since I got it.read more

Thank you, Sharif and crew for helping me trouble shoot my amp and sub! You guy always take great…read morecare of my cars and I. I've been working with stereo base for almost a decade and can't imagine working with another shop.

Amazing service as usual. 2nd stereo installed since 2024…read more Great value for stereo and speaker. Folks are nice and great to deal with. Polite and good natured! Additional: While we were waiting for our Van's new stereo and speaker installed, we spoke to another customer who's also waiting for his car's sound systems installed. He mentioned he was from Livermore. We were surprised he had to drive all the way to Hayward from where he lived. According to him, the good value for his bucks made him decided to choose Stereo Base. Well, there you go folks- does that tell something how good this Car Stereo Shop is? The people who work here from the front desk to the Installation Techs are truly proud of what they do and delivery good service, they will!

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

i love vinny'z customer service!!! fast & easy smog…read morecheck!!!!! hallelujah!!!!!!

Excellent place to go to for a Smog. Had my car smogged here a few years ago and decided to drop in…read moreon a Sunday afternoon and they were able to see me right away. About 30 min later I was out of there. Quick and easy and reasonably priced. I highly recommend going here!

When I returned to pick up my car, Ramiro was away from his desk, so the lady next to him helped…read moreme. She was petite with curly hair. I didn't catch her name. She was so lovely and helpful, so thorough, she went over everything with me. She walked me out to my car. I hope you will take a moment to commend her on her customer service. It was excellent! You are lucky to have her on your team! I felt well taken care of! She is a real asset to your business! Thanks again I later found out her name was Angel

We had our 2023, which we purchased here as a certified used car, serviced yesterday, 7/30/2026…read more We had great service from the time we arrived and were greeted. Our service rep, Hubert, was friendly and thoughtful. We went over what was going to be done to our car and then went to their lounge tgo wait. After the service was completed, a service rep went over the work that was completed and addressed an item that needed parts. Their follow-up was amazing. They provided a video of the inspection they completed, a printout summarizing what had been done, and had the parts we needed by the next day. I am very happy with their service department.

Amazing, beautiful job! My car has never looked so good. Took my car in for some repairs and Ken…read morehelped me clean all this with such detail too!

First time having to do a Smog Test on my RAV4. My DMV renewal notice didn't even note it was…read moreneeded until I paid and received a letter it was INCOMPLETE. I guess when your car hits 8 years, the first smog needs to happen and coincided just shy of 8 years *eye roll* I was in the area and came across Hayward Auto Care (HAC). STAR certified location which i realized (later) is overkill for my low-mileage and maintained vehicle. I was told up front the cost (was a bit surprised) and in hindsight, should've gone to a regular Smog Check location. Yes, I should've done my homework beforehand (failed) and paid more for convenience. Completed in 20mins. I would consider returning for other services. Be sure to utilize their COUPON (discount) on their Smog Service and other services located on their site! Disclaimer: There was no hard sell and/or pressure from Ken or his son who were friendly and efficient. Note: STAR stations are held to higher performance standards by the Bureau of Automotive Repair (BAR) and are authorized to test vehicles flagged as high-polluter risks