I'm writing this review to give a clear, documented account of my experience with this business and its owner, Frank. What happened here was not a simple misunderstanding -- it was a pattern of misrepresentation, broken agreements, and refusal to honor written commitments.
I purchased a 5SFE engine based on their advertised claims that it was "Japan‑imported," "tested," "low‑mileage," and "drop‑in ready." These claims were the deciding factor in my purchase. The engine I received did not resemble what was advertised.
When the engine arrived, I immediately noticed multiple serious issues:
* The flywheel was completely loose
* The exterior appeared sandblasted, in a way that concealed oil leakage
* All lines were cut, making the engine unusable as a drop‑in replacement
* Several components advertised as included were missing or unusable
The condition was so poor that I didn't even remove it from the pallet. Nothing about it matched the company's claims.
When I contacted the business, I was first told I would have to pay return shipping and a restocking fee -- despite the engine not matching their own description. After further discussion, Frank stated clearly, both verbally and in text messages, that I would receive a full refund of $1,800 and that the company would cover return shipping. This agreement was documented and was the only reason I agreed to return the engine.
Once the engine was back in their possession, the refund issued was $1,400, not the agreed‑upon $1,800. When I asked about the missing amount, Frank refused to honor the documented agreement. His final response made it clear he had no intention of following through on what he promised.
I have retained all written communication showing:
* The advertised claims about the engine
* The documented refund agreement
* The final refund amount, which did not match the agreement
Based on my experience, I encountered:
* Product misrepresentation
* Contradictory and inconsistent statements from the owner
* A written refund agreement that was not honored
* Dismissive and unreliable customer service
I'm posting this because customers deserve transparency. This situation cost me time, money, and unnecessary frustration. The owner had multiple opportunities to resolve the issue professionally and chose not to.
If you expect honesty, accountability, and receiving what you actually paid for, I strongly recommend avoiding this business. My experience involved misleading claims, broken promises, and a refund that did not match what was agreed upon. I would not recommend this company to anyone. read more