These people REALLY get customer service! We were vacationing in the area and our car developed a…read morebrake problem. After researching online I chose Beach Plaza Auto Care, gave them a call and dropped my car off. They told me it might be tomorrow before they could get to it but that they would do what the could. A few hours later they called, my car was fixed and ready to be picked up. They "worked me in" because they knew I was from out of town here on vacation. They used quality parts (I was in the automotive/truck parts industry for 40 years) and I'm sure the work will hold up over the long haul. The price was fair and competitive. I could not have had a better experience!

Charles was great. Very informative. I was traveling from Louisville and thought there was an issue…read morewith car, Charles was able to look at it quickly.

Tony is very fair and honest. He took extra steps to keep my cabriolet safe indoors while in his…read morepossession. He did a great job on the repairs and servicing of my BMW. He was also very accommodating and has a great program for payment and after hours pick up. His pricing is very favorable too.. Thank you!

The only place to go if you've got a VW. We brought our Jetta in for an issue with warning lights…read moreflashing randomly. They solved an issue last year that the dealership service guys couldn't figure out. This year we didn't bother with the dealer. Make an appointment - they're BUSY! No price gouging- very fair.

Great experience here today! Last night, my car started shaking and vibrating like one of those…read moremassage chairs you sometimes see at the mall. Truly, I felt like Matthew McConaughey during the docking scene in Interstellar (2014). Plus a bunch of ominous and alarming lights turned on; my dashboard looked like the damn Fourth of July. Needless to say, I was in a state of considerable distress. On my sister's recommendation, I dropped my car off at DeSalvo around 2:15pm today. Murphey (another Interstellar [2014] parallel!) at the front desk was very helpful and calmed my panicked nerves. A technician called me around 3:45pm to diagnose the problem, let me know what it would cost to fix it (I'm no expert, but based on a quick Google investigation, it seemed very fair), and I picked my car up at 5:20pm. She's running perfectly, everything seems to be in tip-top shape, and I'm off to rewatch Interstellar (2014) with my peace of mind restored. Thanks, DeSalvo! I'll be back next time my car gets an attitude with me.

I am extremely disappointed with the quality of work performed by DeSalvo Tire Outlet on my…read morevehicle. I brought my Mazda in for spark plug and ignition coil replacement. After the service, it was discovered that the first spark plug hole on the engine had been cross-threaded, causing damage during installation. In addition, the valve cover was broken during the repair process.DeSalvo replaced the valve cover gasket; however, the gasket continued to leak oil after the repair. Concerned about the issues, I had the vehicle inspected by a Mazda dealership. The dealership verified the cross-threaded spark plug, confirmed the damage to the valve cover, and documented that the gasket replacement was still leaking.I returned to DeSalvo Tire Outlet seeking warranty repairs based on these findings. I was specifically told that the damaged valve cover would be replaced. Instead of replacing the broken component as promised, I later discovered that the valve cover had been glued rather than replaced. This was not an acceptable or professional repair and did not address the underlying problem.As a customer, I expected competent workmanship, honesty, and accountability. Unfortunately, my experience reflected poor repair quality and a lack of transparency in resolving the issues that occurred during service. Because of these concerns, I have filed a complaint with the Better Business Bureau and am pursuing appropriate steps to have the repairs properly corrected.I encourage anyone considering service at DeSalvo Tire Outlet to obtain independent verification of any major repair work and carefully inspect the quality of completed repairs before leaving the shop. I am attaching video link to the damage discovered by Mazda and proof that they did the repairs less than 2 years ago for which was not done properly. Video Link See picture with link in it.

Dwane is amazing and we take all our cars to him for anything that needs fixing! I recommend them…read moreto everyone who asks for the name of a good shop

Five stars is not enough for this specific RPM shop. These are the absolute best mechanics I have…read moreever been to in my life. I am not just saying that. Duane, Marvin, and the team are the most incredible, sincere, and upstanding people you could have the honor of bringing your car troubles to. They genuinely care about sorting out the issue with your car and helping people. I have been to countless mechanics--the level of honesty, care, and goodness from Dwayne and the team honestly has blown my mind. They are simply the best!! They've gained a customer for life!

Great team to work with! Quality work, down to earth and trustworthy. Brought my Mercedes in for…read morean oil change (hard to trust the minute lube places) Fit me in despite their busy schedule. Even saw them to help a lady who drove in with a flat -no appointment, just drove in. These German cars are a handful and not made like they used to be with all the plastic engine parts and crazy complicated electronics- people need to know what they are getting into with a Mercedes, BMW, Audi and VW - best to pay a little more and go to someone knowledgable and that you trust - know that it is going to be more than you expected because it is German! But, feel confident that Jim and his crew will treat you right.

I have had several BMWs over the years and I've always use DBMW for my repairs. They're honest,…read moredependable and always do a great job. I recommend them to anyone.

Had them come out and do an oil change on both mine and my girlfriends car and replaced the brakes…read moreon her car. He was great. Very professional and informative. Definitely a lot cheaper and easier than going to a dealership or other shops. 10/10

From the owner: At Forge Automotive, we bring the shop to you! As a trusted mobile mechanic service, we specialize…read morein convenient, on-site auto care including oil changes, brake pad replacement, windshield wipers, fluid checks, and more. No waiting rooms or towing - just reliable, affordable service right at your home, office, or roadside. Proudly serving Jacksonville, we're dedicated to keeping your vehicle running smoothly with honest pricing and dependable workmanship.

Absolutely terrible experience! Went to have my AC repaired and the idiot technician messed up the…read morebumper. Now the bumper won't seat right and keeps popping out. He made up some BS about he could see that the car had previous been in an accident which is why the bumper won't fit back on the car. The car has never been in an accident and has a clean vehicle history report. Regardless of that, I've owned the car now 4 years, never had an issue with the bumper until Pep Boys worked on it. When I explained that to him and the manager and that bottom line is that when I brought the car in the bumper was seated properly and after they worked on it the bumper no longer sits properly on the vehicle. All I got were blank stares. Not even an apology. The technician had the gall to ask but does the AC work, and when I said the AC was fine that the issue was the bumper he said I don't do body work, I work on AC and did my job. Then he tried convincing me to buy bumper clips to hold my bumper on. I was speechless. You wouldn't think a company like pep boys would hire such losers who would actually make up total lies to explain away their incompetence and shoddy work. STAY AWAY !! This place is a chop shop with the worst customer service and quality you can imagine.

Ely and Luis got my truck fixed fast, right the first time and price was more than fair! Thank you…read morePep Boys!!

Allstar automotive is a legend of sorts at the beaches. They've been there for a while for a…read morereason. They are good for their word and will help in any way they can. The quality of their work, along side their problem solving skills and customer service is what keeps locals coming back. Thank you!

Had a timing chain issue on my mk6 GTI & Mark at Allstar was able to get me a reasonable quote and…read morequick turnaround. Definitely give them a call if you are worried about finding a euro specialist for your Audi that's reasonably priced and does quality work. We all know how expensive it can get, but I'm glad she's running good again.