Fast response for estimate which I appreciated very much. I understand being busy and having to…read moremake time for new customers.......

Bluegrass did a wonderful job on fixing the paint of my Toyota Corolla! I would recommend them to…read moreanyone! Wonderful and caring people work here. Great service and great pricing! They even finished my car early because they knew I needed it for work the next day!

After buying a used vehicle, I noticed what appeared to be peeling topcoat on the door. A neighbor…read morerecommended Lambert's. They fixed the issue at what I thought was a very reasonable price and the customer service was excellent.

Lambert's is the G.O.A.T of body shop repairs. As one who had used various body shops around town…read moreover the years that I was sent to by the driver's at fault insurance company. I can truly say that the workmanship, professionalism and quality service that is provide to you and your vehicle is extraordinary. Our car has been hit every way possible the front , back , both sides and t-bone . Each time , Corky, DJ and the crew bring it back to its original look like I drove it off the showroom. Corky even put a headlight in so we weren't driving with one light till the other parts came in for repair . They also have wrapped the openings on the car to keep water from coming in , again till all the parts arrived to do the repair. You are doing yourself a disservice if you don't let the guys at Lamberts do your body work. The pictures speak for themselves.

We had inquired all over town about having our 2004 Hyundai Santa Fe completely painted. The…read moreoriginal paint job was wearing off from exposure to the weather and being 20 years old. Most shops just wanted to do collision work, painting just what had been damaged. Those that did do entire vehicles wanted several thousand dollars which was more than we wanted to put into the vehicle at this stage. We might have never found them except that a friend of a friend had their car painted there recently and it looked great. Quality offered several price levels and were so reasonable that we opted for the top-of-the-line "Senatorial." Took it in on a Monday and got a call Thursday morning that it was ready to be picked up. Looks like it did when we bought in new. Extremely happy with the price, workmanship, quick turnaround and nice warranty. Recommend them highly!

abysmal communication skills (downright combative sometimes), slow to get work done, cash onlyread more

My car was damaged and needed repair I was referred by a neighbor and was pleased with the service…read moreand accommodations that I needed due to personal circumstances. He was very accommodating. I even add to take it back part of my window sealant had come down took it back and it was handled. He got my car back to looking like a new car and even touched up my door. I hope I will not need them again anytime soon but I will definitely recommend them if needed. Value good for the damage I had done and I appreciated his honesty from the time of the estimate to completion of work.

Donny is a miracle worker with a time machine!…read more My car is as good as new, thanks to Don Otts Auto Body! I had some minor front end damage and needed a wheel well cover replaced. At first, I mistakenly took my car to another shop (affiliated with a local Toyota dealership, use your imagination) for a quote. It was a battle just to get them to look at it because their online appointment system offered me a Saturday time that didn't exist and when I called, I had to call back multiple times until someone picked up in the shop. On top of that, I was obligated to wait a week before they would even look at it. Long story short, I was given a quote and left feeling unsatisfied, but I booked a date for repair and paid for the parts. During the time I was waiting for the date of my appointment to arrive with the Toyota dealership body shop, I had my oil changed at Smith Imported Car Service in Louisville. I told them about my issues, and they immediately referred me to Don Otts. Right there in the waiting room of Smith Imported, I called Don Otts and set a same-day appointment within less than an hour. Could not be easier! I brought my car over to the shop that day and had a quote, along with the bad news about my previous quote (a lot of after-market parts that were not for my make and model.) Without compromising on quality, the price Donny gave me was competitive along with a promise to use only Toyota parts. Donny had to go out of town for a week, otherwise I could have left my car at the shop for repair as soon as my parts came in. (Contrast with the Toyota dealership body shop where they said I would be lucky to have the work done by early November when I visited in September.) Here's the "happily ever after." Once the ordered parts came in and Donny gave me a call, I had my car back in just 2 days. It was looking beautiful and shiny again. I swear, these guys have a time machine. They're super professional and nice to boot. You can't go wrong with Don Otts. Don't waste your time on other places, and just call them first. Truly above and beyond.

This place damaged my rear facing dash camera after they told me they would not and they damaged my…read morevent selector knob so I can't defrost my windshield making it a hazard to drive. Do not go here.

From the owner: Classic Collision was established in 1983 in with one single goal: to offer quality service with…read moreintegrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Louisville, KY is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Sold me a lemon car.....broke down and they supposedly fixed it and lied. Mechanic put a screw in…read morethe radiator intake to force it to stay open to keep it from overheating....very shady car sales practices

Drove over here on a Saturday at 1 because it says online they're open until 6:00. I get there and…read morehe tells me They're closed, had no recommendations for other places and told me I could make an appointment for Monday.

Quick, efficient, knowledgeable. Very happy with service received. Would definitely returnread more

Head lamp restoration..a maintenance item that's often over looked. I took my car in to get my…read moreheadlight lenses cleaned & Samuels did an excellent job & was professional. Thank you.