Thanks again too robbie and Bert's for getting my bike dialed in and ready for desert season! Great service and turn around time

I have to say Jordan and Justin T where great and they where 5 stars. The finance dept is all about there pocket. I was well aware of the percentage Yamaha would charge as finance rate and the department put 3 percent on it. The classic screw the customer to make an extra buck unhonest. This doesn't matter to me because my loan will be paid of in the first month. For people that can't do this please be aware of these unethical practices. With the best credit they will try to take money out of your pocket. Yamaha has a deal if you buy 2 jet skis you get 6% finance rate with 0 down just so your all aware. read more

Bought a bike from Bert's a few months ago and began having issues with it (manufacture issues). Took it in to maintenance at Bert's and was helped by Woody and Ozzie. They were great; quickly looked into the problems and worked with the manufacturer to get everything fixed. Bike is running great now! 5 stars for these two guys! read more

Great experience. I worked with Larry and found the perfect bike for my wife and I to enjoy. I've had many, many great bikes in my life and the experiences of Larry got us into a triumph rocket 3 .., we love it read more

Was being assisted by an individual named James and his service absolutely was horrible think he needs to take a step back and remember the value of customer service I'll just take my business else where read more

Best and easiest experience buying my first bike! If you plan on getting something go see Armon! He knows his stuff and will make sure u get the best deal. read more

We made the deal for a Polaris Ranger on the phone. When we got there it was a classic Bait and Switch. Actually they weren't very good at it. Way too obvious. They told us we owed the DMV 1,200.00 on our trade in. When we challenged this problem, after about an hour, the poor salesman said it was a mistake and actually they don't want to pay as much as they originally quoted. They make you wait long periods of time, change salespeople they lie. Wow! I am amazed anyone falls for this. Also, I feel really sorry for the Sales team that are trained to treat customers this way. Of course we left. Of course they called and said they would stand behind their original quote. After reading their Yelp reviews I see this is very common. read more

Was a great buying experience! Lucas & Sean are the best! We love our new boat! Thank You

Hector Sandoval was a really big help in picking my gear and giving really good suggestions such as gloves boots and a really good helmet

This place is massive...I come here often to kill time. wonder around the store and talk to the various salesmen. Never felt pressured to buy or hesistant to ask for information on a bike I was unfamiliar with...please go see LARRY GARCIA. He is an excellent person. Very knowledgeable on the Motorcycles. He understands your situation and has probably been there himself in life.. I made my 1st bike purchased in Oct. 2017 and now i was ready to move up and seek something a bit more. Long story short we punched in the numbers on the trade which was higher than i expected. (Most dealers low ball). Also got me a great deal on my brand new 2018 Ducati to try and offset my cost. From buying 3 bikes in less than a year. They got my return business because of Larry. He will take care of you. He definetely gave that VIP family service. Great place ill be back soon for some gear. read more

I just purchased a 2018 rockstar edition Husqvarna 450. The experience with Larry was low pressure, right to the point and super easy to deal with. Also his knowledge on the product was amazing. I will defiantly be purchasing more bikes from Bert's because of Larry. read more

"We bought a 2018 X3 max xds from Neil. He explained several units and different brands to us and helped us narrow it down to 2 units. While we were debating over the 2 units another guy that worked there happened to walk by us on his way home and stopped to give advice.(Turned out to be the owner of Berts. Thanks Ron) we explained our type of riding and he recommended the xds. We couldnt be happier with the X3 max and the entire transaction. I wish buying cars was that fast and easy." read more

We just purchased a CanAm Side by Side from Berts and we were so pleased with the service, price and accommodation from the staff. Our salesman, Dan, was very patient as it took us hours to decide on which model would best fit our family. Most people would get frustrated, but he was very nice and gave us our space to come to a decision. They made delivery so easy and the service guy was super helpful assisting us with stuff that we needed for the CanAm. They even have a coffee shop that serves awesome sandwiches! Was pleasantly surprised as most dealers this large are not as personable. Thanks Berts!! read more

I like to say the customer service from Moya is awesome she answer all my question and is very patient she update me with all the good deals ten stars read more

Berts has great product however I called today to check if they have certain tires instead of driving over there and they had the audacity to tell me that they cannot tend to my phone call because they are too busy. So now I have to drive over there just to check on a tire's availability. Talk about horrible customer service. read more

I was in look for a helmet and was helped out by 2 employees who went above and beyond when helping me choose it. They were extremely patient with getting me all these different types of helmets and sizes. Made me feel really comfortable while deciding which one too take home great customer service and great attitude definitely would come back thank you Moya and Rudy! read more

No stars if we could, because this place was not helpful although they were "trying to get us a deal". Gayde was informative and attentive, we spoke to a few others but another person that stood out was one of the managers, Casper. He was rude as hell and we didn't like that one bit! We've been looking at bikes and trying to see estimated numbers, Bert's gave us that and also a headache! With everything they said, they almost tripled their numbers for the price of the actual bike! As you can tell by now, we decided NOT to go with their business. LUCKILY, we found Arcadia Motorcycles, and spoke to Lyon, which was the best decision we made! We got a great deal on a bike we didn't even think we could get. I spoke to my nephew on the phone while at Arcadia Motorcycles and he said "Yeah don't go to Bert's, they fucked me over with the price on the Bike I got" wow what a coincidence. So as for us, we won't be going back to Bert's! Good Luck to whoever goes and does business with them! read more

I bought a can am Maverick X3 and Larry Garcia was the best! He showed me everything about the ride and made me feel like family. No hassle or struggles and they are willing to work with you especially Larry and David Moorhead in parts. David Moorhead in parts was very knowledgeable on the ride and helped me through the whole process in getting exactly what I needed. All in all I was treated like family and I would recommend coming in to see Larry Garcia for your ride and David Moorhead for all your accessories! These guys even called me to check on my mother who is ill, shows these guys really care! Thanks to Steve k as well. Thanks to all for everything! Tell them Barry sent you & Woody was Awesome He told me a lot about the engine and went over all of the major stuff him and Neo in Service Department was very helpful and take care of everything in that department Woody Will tell you everything you need to know about the pros and cons so thank you Woody again five stars to everybody read more

Bert's Mega Mall - Motorcycle Dealers Near Me - Covina, California

Came to get some riding boots and Moya was very helpful and attentive. She took her time on finding a specific boot I was looking for.

My family and I had an amazing experience working with their sales representative Apollo. He helped us purchase two 2020 Jet Ski's. I'm not the type to write reviews but his customer service was exceptional. For future purchases we plan to work with him again. We recommend him to everyone. read more

Huge thank you to Ron at Bert's Mega Mall. I have bought 3 Polaris RZR's from Bert's. Every time has been a great experience and Bert's is always willing to work with me on pricing. Excellent customer service and we have always been happy with anything we have purchased from Bert's. read more

Purchased 2 CanAm X3's from Berts. Took them to Ocotillo Wells yesterday. So bummed with the service installation ( which they charger for ). You get 2 keys. One fast one Sport mode. Both keys programmed for Sport mode. Took a day off work and all that planning. They totally ruined our trip. Attention to detail on 60K plus should be a bit higher. My advise is check the mode of each key on dash before you leave dealership. read more

Bert's Mega Mall - Motorcycle Dealers Near Me - Covina, California

This shop will take care of you really good. Eddie helped us a lot! I took home my 2014 bike! Thanks to all the staff.

If they run your credit they will open a line of credit card without telling you so they can get their commission. Management is aware of it and calls it a standard industry practice. This location should be investigated. read more

Just wanted to say Thank you to Elvis and Lucky for making it possible for us to bring home a motorcycle. We purchased a few vehicles in the past. And one of the previous sales associates Apollo remembered us and came by to say Hello to us. We appreciate all of you guys!! Great customer service!! read more

Best place ever my family and i gotten 2 water crafts, and 2 quads from here. always have good service and treat us like family.

GREAT SERVICE!!! I came in last Sunday to purchase my first bike, I knew what I was looking for and I knew how much I wanted to spend. I spoke with Christian Bachman and I couldn't have been happier! He knew what I wanted exactly and got me to where I needed to be ! He found he best deal he could for me and i am so thankful that he got me the great deal. He provided great customer service and all in all a great buying experience. He never pressured me and he made sure I was super comfortable with my decision. I bought a 2016 Yamaha r6 and I couldn't be happier. Thank you Christian Bachman for the great service. If you need any help on making your bike decisions Christian Bachman is the man your looking for! Go to him for all sales, he'll make sure your happy with your decision. Thank you berts and Christian Bachman for the great help!! read more

We have two 2009 Seadoo GTX Ltd 255is we took to Bert's for scheduled service of the engine and supercharger. We were quoted $840 per boat by Pro Motorsports in Henderson, Nevada but didn't have time to have them done there. We brought them back to CA and took them to Bert's Service Department (big mistake). Neo Temores in the service Department quoted $1,173.70 per boat but said we could save 15% with their "service special". Not having time to take them back to Nevada, I left them there with a promised completion of one week. Neo called a week later and said one boat required a new supercharger and coolant tank and the other required a new impeller and wear ring and a new motor for the brake and reverse mechanism. The final bill after "discounts" was $4,968.36. I paid and picked up the boats. When I got home I opened the boarding platform (in the stern that covers two storage compartments). The platform fell off. The end fittings on the strut that supports the platform in the open position were stripped or broken off. Much to my chagrin, when I opened the platform on the other boat it was also broken the same way. According to the invoice a different technician worked each boat and obviously they didn't know how to remove and replace the shock without damage. They were working OK when I took them in, It is inexcusable that they returned the with broken parts and didn't even tell me or explain what happened. I looked up the procedure for removing and replacing the strut in the Seadoo manual and it says the first step is to cut the zip tie at the upper end so it can be unscrewed. On both boats the zip tie was intact and had never been removed. The poorly trained or sloppy Technicians apparently closed the boats up with the broken parts and didn't tell the service writer. I bought four new end fittings (from another source) for $45.32. I will buy Loctite 242 and zip ties and install them properly myself. Never again to Bert's Service! read more

I love coming to Bert's I always get great service, they always have the parts I needs especially last minute! They always know what they're talking about and they always go that extra mile to keep your business. Linda from the parts department was great! read more

Pricy, but has the biggest selection of bike stuff anywhere on this side of town! Check it out, cool place to just hangout and look around. read more

The folks at Bert's were quite helpful. very friendly. we met our sales guy, John Espinoza at the LA Boat Show. everything went pretty smoothly. we went there to buy a new SeaDoo and the transaction was easy. We went to the shop (Bert's) the following day to pick up. The process was finished up with Gary Mullen who also took good care of us. I would certainly recommend Bert's to anyone! Thank you guys! Victoria deGoede read more

DON'T EVER GO TO THIS PLACE I was trying to buy a used watercraft cause i didn't want to spend 15k on a toy like this so this place has a couple of used jet skies to check them out but when i got there the salesman start to offer me a new one and keep pushing me to buy a new one then he brought his manager or credit manager and this guy even told me if you are not sure to buy it i don't want to waste my time making some numbers and look right at me like if you don't buy I'm going to kick your ass! wtf?? damn i was so pissed and look back at him and told him to give me my driver license back cause all i wanted was to leave this place, after that the guy change to a nice guy but it was too late my blood was burning already they even sent me another guy but i don't want any business with them, stay away from them read more

Just bought a 2014 Kx450 from Bert's today. I was very satisfied with how well run the facility is. Salesman that are actually eager to sell. You walk into Chaparral and 15-20 min can go by before anyone comes to help you, not to mention you can't even get anyone on the phone at Chaparral. So I am very happy with my experience at Bert's and would recommend buying from them. Also, keep in mind, Bert's is a huge operation with a lot of overhead. These guys will take care of you the best they can. Small shops may be able to get a little lower on prices but the service and customer satisfaction is worth it to go through Bert's Mega Mall. read more

I have been going to Bert's for a while now. Like everyone here, I have had good experiences and bad ones(Primarily with pushy sales guys and unknowledgeable accessories girls). However Niles in the service department has consistently been AWESOME! Niles is a credit to Bert's and motorcycle service professionals throughout the industry. He not only answers my questions and fixes my problems, he takes the time to educate me. He has been an invaluable source of motorcycle knowledge for me. Today I brought my Duc in for new shoes and Niles was slammed with customers. When it came to be my turn, he didn't rush me through the check-in process(like most would). He took his time and patiently addressed all of my concerns...If you are having trouble with your service guy GO SEE NILES!! He has restored my faith in motorcycle service professionals. So much so that if he were to move to a different dealer/service center I most certainly will follow. One more thing, I pass at least 2 major Ducati shops(and travel 50miles) to see him, thats how much I appreciate his professionalism! THANKS NILES! This was a long time coming. read more

This is one of the biggest motorcycle stores you're going to visit. That doesn't mean it's the best, or the worst, it does mean they have a lot of bikes. My experiences has been on going for years. My first experience was I went to buy my first Ducati I was so excited and ready to step up to an awesome machine. When you go to Bert's it's like you're a 22 year old girl going to Downtown Fullerton with a sign on your back that says you give out free blow jobs you just get attacked by sales guys. Which isn't so bad when you're actually looking for a bike. However, after 15 minutes of waiting in the Ducati section I wasn't approached by 1 sales guy. While I was waiting I called up another Ducati dealership and had them quote me out on a new 848 and everything I was looking for. Long story short, picked up the bike at another shop that same night. Still stop her once in a while to pick up gear and things that I need quick or just don't want to wait for it. Ongoing, they are a decent shop for gear. Big selection, average prices. Their sales guys are pretty cool too. I can honestly say that the the people who work here are genuinely great people and love to ride. Give them a chance, most of the time if someone does help you out you'll have a great experience. read more

By far the best service anybody can ask for they have anything you are looking for. I dealt with Mark while I waited for my Polaris slingshot to get shipped to berts It was pretty fast I must admit. I also dealt with Maxx and last but not lease with Mr Gary Mullen great professional nice guy. Help me very much made my purchase a great experience. I recommend this 3 employees of berts anytime you going to purchase anything at berts. And wow the attention I get when I'm driving my Polaris is insane . Pretty cool read more

Bert's Mega Mall - Just got this bad boy from berts it's awesome - Motorcycle Dealers Near Me - Covina, California

Husband and I recently purchased a motorcycle. Larry was such a great help. He made sure we were comfortable and tended to us as a family. Great service! read more

This place is awesome and the sales teams know what they are doing !!!! 3rd PURCHASE HERE NOW !!! KENNEDY IS THA MAN THERE ....his team makes things happen fast and before you know you are out the DOOR with works for your financial needs and personal needs ..... Financial dept knows what they are doing as well and that is the process that everyone dreads !!! But they make it simple and painless.... Thank you to all BERTS STAFF that made my experience there once again AMAZING ... Kevin G. read more

"Everyone was very helpful and knowledgeable. They have great customer service. Cody our sales person was kind and showed concern when we were getting approved he wasn't pushy he was very honest and made the sale very easy." read more

Bert's Mega Mall - Motorcycle Dealers Near Me - Covina, California

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Went down to look at a used bike ended up getting a new bike for a killer price. Some of the best customer service ive been around. i go to parts pretty often to get gear, oil, heck ive even come in just to get an umbrella yeah an umbrella lol. if u have a question just look any direction some will be there to help u. Thanks berts for being Berts Mega Mall read more

Bert's Mega Mall - Live life to the fullest - Motorcycle Dealers Near Me - Covina, California