It's dented because it fell off a truck We had bad luck…read morewith the washer we bought because it has missing parts That we had to buy after we got it home

In a normal instance, I'd update my review from 1 to 4 due simply to inconvenience but I decided…read morethat after a long discussion with the store manager I feel very confident in this stores intentions to make it right. We were able to boil it down to some miscommunication and ill-made assumptions. I made it clear that I don't think that they are inherently bad people but I was simply seeking open and transparent communication on processes and expectations. James was very kind to me and even though I had my frustrations with them, I'll never say Ramon and Bo were ever rude to me either. Customer service in reference to tone has always been 10/10 even with the fluctuation in the service. I get it, no one is perfect. It's the holiday season and I'll chalk it up to a brain fart so if you are visiting soon I'd recommend keeping things annotated on paper for reference. I'm happy I took the time to come back to have a good conversation and hopefully give them future business.

Scratch and dent... these look brand new!!!! Our washer went out of course right before the…read moreweekend laundry duty. Not only did we have the washer problem but a counter height issue. None of the newer front loads would fit. Dan worked with us to get the feet to go down (not by simply twisting) and as you can see it fits perfectly. We purchased on a Tuesday and by Thursday we were cleaning clothes. All other big name places would've taken weeks to get them installed. I highly recommend A Better Buy Appliance to anyone not wanting to pay overpriced retailers and don't mind a minor flaw (still can't find one on my washer/dryer). I'm looking forward to another appliance going out just so I can get a nicer one here LOL.

looks like a money laundering front. went during store hours and it was closed, locked, and dark…read more it looked like someone had their cell phone and belongings on a table by the door. sign said "call for help" called four times with no answer.

Let me start by giving Axel a shoutout, followed by Will…read more Lots of parking, which is usually the norm for Home Depot. Walked around looking for what I needed. There weren't many staff members in the area I was in to ask for help, but eventually, we bumped into Axel. He was so helpful, even though he was from another department in the store, and was thankful that he helped instead of saying no or finding us someone else which would then have us wait. Great customer service. After searching on the computer with us for the appliances, we had to return with measurements to make sure of what we wanted to purchase. So we had to end up leaving and coming back. When we got back, it seemed busier, but there were only two customers ahead of us waiting for assistance. We shopped in the meantime and picked up a few other things. Let me say Will made this process with appliances easy to navigate and made selecting just what we needed such a smooth transaction, and we also got to save by bundling with the purchase There was no long line for checkout, and I also received assistance. The staff was helpful during this entire process at this location. And I received great value for everything I purchased Only to realize I forgot a few things, so it seems this location will be my go-to Home Depot Sorry no pics to add with this reviews but will next check in

I'm disabled and require the use of a walker/rollator. We came in to find wasp killer and entered…read morethrough the garden center. The pathway going into the store was completely blocked by someone who was restocking. He could have angled the pallet he was stocking from, but he had it completely blocking anyone from going through. This would have required me from exiting the garden center and reentering from a different entrance. The guy who was restocking just looked at us and rolled his eyes before continuing. In a previous visit, I was looking for something in the garden center and couldn't find it. When I asked for help, the worker treated me like I was stupid cause I did t know where it was. I don't think I will be returning to this location.

We were referred to affordable appliances by our cabinet rep at lowes. Ron came out and was very…read morefriendly and talked the talk, so we purchased a $7000 fridge, paid him for custom panels, and paid him for install of our Wolf range top, fisher paykel dish drawers, beverage fridge, Miele coffee maker, pop up downdraft and double ovens. We made several trips, because he didn't specify what he needed each time. Each item was installed incorrectly except the double ovens. The fridge was crooked, the dishwasher not aligned or installed right, the downdraft wasn't put back together right and still doesn't come up straight. He told me there wasnt a regulator with my range top so we wouldn't be able to use it. I spent nearly $100 to have one overnighted and it turns out it was in there he whole time. He also told me it was safe to cook on it, but we turned it on and smelled gas. He didn't install the fitting correctly and put my family at risk. Fast forward three weeks. I have texted him twice and called once, but he fails to return my calls. He never delivered the custom panels of handles we paid $1500 for, and now has vanished. Avoid this company at all costs, especially if you have upper end appliances. I now have to file a claim in small claims court to get my money back. Beware.

Recently had these guys out to our home to do service on our Maytag refrigerator. The owner…read moreactually came out to do the repair. How often do you find that. We called the shop at 8:30 PM on a Sunday because we just noticed there was water leaking on the floor. We left a message. Well guess what the owner of the business called us back at 9:15pm to schedule a service call to fix our Maytag. We have had that refrigerator for twelve years without any problems and when they came and serviced it we were told it sounded like something was wrong with the compressor. We were so worried that we might need a new one. Well he diagnosed the problem and found that a relay next to compressor was bad. Once he replaced the part the refrigerator was so cold and I was so happy I gave the man a tip. The service we received was more than excellent. We would give these guys 10 out of 5 if possible. I normally don't write reviews but this one was warranted. Do yourself a favor if you have an appliance not working and just call these guys out. They know customer service.

Love the merchandise that is displayed and it is a lovely store. If you are looking for unique…read morequality items on a budget, definitely check it out

From the owner: Great Deal Liquidations is changing the way people shop liquidations stores. Our customers call us…read more"The Liquidation Boutique". Our store is clean, neat and our merchandise is TOP QUALITY, no junk. Come see what you have been missing and save money on great quality products.

Beautiful furniture and great customer service Found a post…read moremade by them on Offer Up contacted them and went to pick it up unfortunately the item was bigger than expected so I had to come back later Was taken care of by the owner daughter herself she is amazing and very friendly making all the process very easy I went around and look at the furniture everything is beautiful and prices are affordable They are located next to Bandera HEB close to 410 and it might be a bit hidden o live near and never seen that store before until I saw a post through Offer Up I was very pleased in general I appreciate how they treat their customers with respect and a welcoming attitude Thank you

Extremely disappointed in the terrible customer service by David. There was an apparent lack of…read morecommunication and compassion. This is very unfortunate, and I am saddened to say that I will not be coming back.

They need to fix their phone lines you call & do not pick-up, Also need a dedicated email to be…read moreable to right purchase orders with.

Good comfortable place to buy parts that may not be at hom depot. Plumbing parts are little pricey…read morebut ok.

These people are the best. We bought most of our appliances from them 13+ years ago. Whenever…read morewe have an issue, they are out usually the next day. Always friendly and they fix it. Couldn't ask for better service. So glad we have them and they are close and come to Utopia.

Great service!! Great customer service! They do great work!…read moreWould highly recommend! Great Sales and service!