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    Best Buy

    1.9 (82 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

    Services - Best Buy

    Appliance repair

    Device support or repair

    Video game console support

    Best Buy Photos

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    2 years ago

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    10 years ago

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    5 years ago

    Team was very friendly in computers and at geek squad! They analyzed my phone that was damaged via water without even charging me!

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    6 years ago

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    8 years ago

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    16 years ago

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    14 years ago

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    13 years ago

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    Page 1 of 3

    Ask the Community - Best Buy

    Review Highlights - Best Buy

    we immediately came at him with the swap meet mentality and pressed him to lower the price on a new TV for us.

    Mentioned in 5 reviews

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    1Up Repairs

    1Up Repairs

    4.2
    (78 reviews)

    I thought I.had struck out on getting the android system update I hoped would make a master reset…read moreunnecessary or getting rid of my phone. These guys listened to me and agreed to attempt the fix. They kept me updated along the way on wait time.They know their stuff and give excellent service. And they did this all as a courtesy! They made up for all that bad customer service from my carrier. And that is the highest praise I can give. They made my day!

    What a horrible experience I had at this business. I dropped my computer off on a Sunday. The…read moreemployee (who was a pleasant young man) working that day didn't know anything about an Apple laptop....so less that he had to look on REDDIT on HIS computer to find out how to look up much storage my laptop was using. He had no idea how to find it! Even after reading it he couldn't figure it out. I ended up finding it. I needed a new keyboard because many of my keys were sticking/broken from the laptop being dropped during moving. I picked up my laptop a week later, and unfortunately didn't test the keyboard in the store. I don't use it much and didn't test it right away. A couple weeks later when I used it, I noticed the keys were uneven and felt off. The lighted keyboard also didn't work (it worked when I dropped it off). I took it back in when Gordon was working (different guy than the one on Sunday). What a horrible, unprofessional and smartass employee!! WOW!!!!!! I've had have my own business for over 30 years.......I couldn't imagine treating a customer like he treated me. He insinuated and basically accused me of spilling something on my keyboard. Pressure on keys were still uneven and backlight on my keyboard didn't work. Whomever installed it obviously didn't reconnect.....so now I type with a dark keyboard at night. Yes, I became angry and was appalled at his narcissistic and accusatory attitude. Asked me what the "residue" was on my keyboard. I walked out with my computer so fast and so mad and insulted.......NOTHING WAS SPILLED ON MY COMPUTER, GORDON!! It was their shoddy work and incompetency to install a keyboard that still isn't right!! He was absolutely disgusting to deal with. What a horrible representation of this business. I did call the Austin stores to share the story. According to the Austin stores, they're not connected, but students at Texas State should be warned about the quality of the San Marcos store.

    Best Buy - electronics - Updated June 2026

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