NAPA simply isn't an auto parts store in the genre of AutoZone, Advance, or even O'Reilly's…read more They're pretty much a "behind the counter" operation with a small showroom. That could work out OK, but the few times I've been here, the counter help was always preoccupied, which is a non-starter given their dearth of shelf stock. When I finally did get help, they lived up to their namesake: "Never Any Parts Available".

Took my car to get diagnosed and to get a new battery. Ben was great and so helpful! Took the time…read moreto help us out when he really needed it!

I had an accident with my tire and rim right next door and they guys helped get my spare on, gave…read moreme the name of a local repair shop, and basically kept my day from being a disaster. Really appreciate the help and recommend stopping here for courteous service.

My car's right headlight wasn't working so we came by here to buy a new headlight bulb. We had…read moresomeone look at it to see if they could help replace it and they weren't able to. But Jerry took a look at my headlights from the inside of the hood and found the screw loose. He fixed it up for us and saved us a trip to the mechanic. Great service and super friendly and helpful! Will be coming back for him!!

I was very impressed with the service here…read more - I had idiot lights come on in my dash and I read that they will use their code reader to analyze the issue. This service is free. I went here and found that my oxygen sensor needed attention. Instead of an expensive repair, they recommended an oxygen sensor cleaner...a much less expensive option. - I saw that if you buy a battery here, they will install it. - the same goes for wiper blades, if you buy them here, they will install them.

The store manager, Rome, helped me get a code reading on my F-150. I had to leave it in San Marco…read moreSaturday night because it started running rough. I returned Sunday to arrange a technician to do work on Monday. Rome put me in touch with a local mechanic that came to Autozone to perform the needed work. Rome was tremendously helpful. I also witnessed him demonstratbig great care for each customer and employee.

I had a similar experience to Frank E. in April, 2017. These crooks sent me the wrong side mirror…read more Their description indicated it would fit my 2010 Hyundai Elantra. So I bought it & had it painted to match my car. IT DIDN'T FIT MY CAR!! They wouldn't refund my money because their policy is not to refund items that have been "altered". Well I certainly would not have had it painted to match my car if I thought it wasn't going to fit, and they had advertise that it would! Beware they also sell by the name "Fragoso Auto & Truck Parts".

I purchased a used set of sunvisors for my Ford F150 from this company on Ebay. They had great…read moreundamaged photos of the visors, showing no issues. However, they showed up in the condition not as described. Each visor had 1 to 3 holes in them and I could not use them on my vehicle. I was looking for an upgraded vanity mirror set whereas my truck did not originally have them. Granted they were a good selling price at $34.99 including shipping. However they also offered the option in the listing for "offers". They were originally selling for $36.99, I offered $30.99 and they came back with $34.99, I then counter offered, playing the game, at $32.99 and they declined. So I felt it was kind of odd they offer this service and then are only willing to take a $2.00 discounted price!?!?! But I still felt it was a good deal. Anyway, through Ebay I sent them photos of the holes, carbon copying myself and they stated they did not receive them, but I had the email showing they did go through. Any way it took 3 weeks going back and forth, as they were a little slow on their response times and wanted additional photos, not believing me, before they finally said "good luck" and were not willing to help me. I've been a buyer and seller on Ebay for 10 plus years and never had such poor service...EVER!!! A simple "We are so sorry, we'll send you another set or refund your moneys" were never entered into any of the conversations. Their motto reads WHERE THE CUSTOMER IS THE MOST IMPORTANT PART is the furthest from the truth! After now going through the Ebay Resolution Center I now had to pay $10.75 to ship them back to them to receive my $34.99 back. Never again!!!

These guys are amazing! Not only do they always help me find the right parts, they have actually…read moreinstalled windshield wipers and even a new battery for me! Thanks guys!

There were two amazing employees that helped me install my battery & even looked at my oil over…read morebecause I had a long drive! 10/10 customer service!!!

Mark, the mechanic is a FRAUD…read more In 2022 he replaced my AC compressor on my 2009 Nissan Frontier, he obviously did not flush the system out properly, stray particles got into the new compressor and it was screaming from the start when I picked it up. Mark charged me like ~$500 labor, he had me buy the parts myself (strange). I bought a NEW compressor kit from rock auto. Than, I decided to try a 2nd time, called him in late May 2023, he said real busy, call back in a week, I started calling on that Thursday, 3 calls later could not get him to answer. Finally I called the A-1 alternator front office, he said: " he's back there !" I called again, got Mark on the phone, he said:" I am REAL busy, if you need it fast I cannot help you. " I said it's not that I need it fast, I just need to schedule it with you - - - but it was obvious from his sour attitude he was not wanting the job back at all. He should have given my money back for the shitty job he did before. I will never use them again.

My car randomly started having issues and every place I had called to do a diagnostic said that I…read morewould have to schedule an appointment for the following week. I called this place and they checked it out for me right on the spot, let me know what to order and said that he will install it for me. I believe Mark was the one helping me out. I got the needed parts in the mail, dropped my car off & picked it back up in the same day. Super reliable, if I ever have any other issues I will be going back here for sure. Thank you!

After 2 other shops declined working on my truck because they would have to fabricate a bracket, I…read moretook it to Big E's. They fixed my parking brake before lunch and for less money than I was preparing for. Good guys, very helpful and friendly, they'll be getting my business in the future.

From the owner: We install truck accessories, lift kits, grill guards, bumpers, side steps, bed covers, and much…read moremore.

What can you really say about a parts store other than the staff are friendly. The staff were super…read morehelpful and looked up what I needed. This store seems smaller than most of the others I have been to. And their selection of accessories was a little smaller than a free standing loc

Entered with no one acknowledging my entry or exit! Asked for a specific product, and the employee…read moredidn't act like they were interested in helping me, pointed out the product and walked off. I had questions, but he was gone back to standing behind the counter. So, I left and went to O'Reillys where my questions were answered and I was thanked for my business. Customer service is not what it use to be! Thank you O'Reillys.