Owner moved appointment to same day when he found out I had no water in kitchen. Owner and technician advised to get rid of touch feature but technician worked real hard to fix it anyway, because he knew I liked it. Pleasant, clean, and tidy. Felt very satisfied with work and experience. Would call again. Of course hope I don't have to. read more

We needed quick help with some clogged drains. Kevin was professional, friendly, and on time; he also gave good advice for avoiding future issues. The service was affordable and reasonable. We would hire Kevin and this company again (although we hope to not need to ). read more

Great work in and out with no issue made a headache a thing in the past with personable attitude and speedy response.

Kevin from "Better B Plumbing" fixed my clogged pipes again after 5 years ago. You can tell the man is a former basketball star. He slam dunked the clogged water out of the pipes. During this process, his former elementary school classmate of 20 years out of nowhere decides to reunite with him. Talk about greatness. It's a weird story. Some might not believe the story of events told read more

My tenant had a plumbing issue. I received an initial quote of $1800 from a very well-known plumbing company. The representative of the first well-known company said if he fixed it the standard way (for $300) it would return one week later. So he needed to ramp up to a higher much more costly $1800 method for it to be completely resolved. After receiving the $1,800 quote it was my intention to get additional quotes expecting that they could come in at least five hundred dollars less or even $700 less. My tenant recommended Better B Plumbing and Drain. Before I got a chance to call Brandon was calling me -- from the property. I told him what the previous rep did/said and Brandon advised me of a certain business practice used by some of the larger companies which leads to price gouging. He then told me he knew what the problem was, could fix it same day and would warranty it for one year. Brandon fixed the problem for only $220, and included a one year warranty. Needless to say I have added Brandon to our vendor list with stars by his name. Better B Plumbing and Drain will be our new go-to plumbing vender. You just can't beat speed, efficiency AND integrity. read more

I desperately needed a plumbing repair service as my sewer clean out drain was clogged. I had called the city and county of Sacramento earlier. They sent out a technician who (after checking) informed me that the problem was on my end. A friend of mine saw a plumbing van in her neighborhood and sent me the information. That van belonged to Better "B" Plumbing & Drain. What a find! They sent out a technician named Branden. He was personable, informative, professional, respectful, and humorous. "Nothing but good vibes". He also explained the pricing and warranty for services rendered. Which, to me, was very important. On top of that, he came out on a Sunday! The quality of Branden's work was exemplary! I will be using and recommending Better "B" Plumbing & Drain going forward. I am one pleased customer! read more

My kitchen sink was completely flooded the Friday before a holiday weekend. Better B was completely amazing! They literally saved my kitchen and my sanity. Branden was very professional and explained the entire process. Completed it record time and cleaned my kitchen counter and floor! I would recommend them to anyone. I've got a plumber for life! Well done!! read more

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We had an issue with a backup at our home. We called and the customer service was excellent. The guy on the phone said our tech named Kevin would arrive between 11 and 12. The tech was here at 11:05. He accessed the situation and got to work. He also gave me suggestions on an issue he saw with or a/c unit. He was very friendly and knowledgeable. I highly recommend Kevin as a plumbing technician. read more

Completely unprofessional company, do not use them. I called them asking about quotes and just the way they spoke to me made me want to look elsewhere. Extremely arrogant made me feel like I was bothering them. read more

I would hire these guys again. They communicated well whether by text or call and were polite and professional. Their timing was good and they're pricing is probably the most reasonable around . Thanks again guys! read more

Better B Plumbing and Drain - Our New Garbage Disposal . - Plumbing Near Me

I wanted to take the time to recommend Better B Plumbing! They have serviced my plumbing three times over the last 10 years of owning my home and each time they arrive they're on time, attentive, knowledgeable, and thoughtful. They don't try to upsell but rather provide feedback into things to consider in the long run for overall plumbing maintenance. I appreciate that! I would recommend Brendon and his colleagues to family and friends and hope you save their number in your phone. Great service! Jenny Johnson read more

So glad to find Better B! They were able to help us same day and did an excellent job fixing the drain leading out of the kitchen and washing machine. Super patient with our questions and spent extra time explaining our options and how best to prevent the problem in the future. Reasonably priced, responsive and excellent customer service. Thank you! read more

I don't have a review of the work done by this company so I'm leaving three stars as a middle-of-the-road rating. My review is constructive criticism for the marketing team. Maybe don't leave your business card tucked into the window of someone's car that's parked in their driveway. My car isn't the nicest, but it's still not possible to mistake it for an overflowing toilet. read more

Our utility and kitchen sink were very backed up. Called in the morning and they were quick to send Kevin out. He was friendly, professional and reliable. I would highly recommend this company. Update - I just ran a load of laundry. Since buying this house 2 years ago, the utility sink always drained slowly, and I guess I accepted that as the way it was... It just drained immediately. Amazing. Mind blown. Thank you!!! read more

They called us after our review asking us why we didn't give them 5 stars and was pretty mad about it. I'm pretty sure their reviews are biased ‍ they give out discounts on services if you give them good reviews. read more

Better B plumbing is the best plumbing company in Sacramento. We had a toilet leak and gave Brandon a call and he was out the very next day to get it fixed. He was very fast, efficient, knowledgeable and fixed our leak for a great price. Don't waste your time calling anyone else. Thank you Brandon! read more

We love Better B! I own a business in Midtown Sacramento. Over the years we've had a handful of plumbing issues. Better B is always super accommodating and has been able to come same day each time. Their technicians are friendly and always get the job done quickly. We are so grateful for them. Highly recommend! We only use them. read more

Brandon, Jason, and Tommy are a godsend! They fixed my laundry machine drain pipe problem within a couple hours and saved me a lot of money compared to the first plumbing company I had reached out to. *The Problem:* After running a load of laundry there was puddles of water scattered around the garage floor, but it was unclear where the leak was coming from because there was no clear stream leading back to the washing machine. It looked like it was coming from the walls. I had originally called 5Star Plumbing to check out the issue and even paid their $150 service fee to go underneath the house to troubleshoot. The plumber said the ground underneath the house was damp and my pipes leaking in several places. He said the fix would be to replace 5 foot of drainage pipe from the laundry machine to the main line drain; all underneath the house. He also said my kitchen sink drain pipe was leaking and would eventually need to be replaced. Total quote for both was several thousand dollars! And BTW he did not provide any pictures/proof of what he said he saw. Everything was based on his word. I was in disbelief by the sheer high price of the quote so I spoke with my trusted neighbor who highly recommended Brandon for a second opinion. When Brandon and his crew came over, they immediately said what the other plumber had concluded sounded peculiar. When they went underneath the house they took videos and photos which didn't show anything the 5Star plumber had claimed. The videos showed the ground beneath the house completely dry! This makes me FURIOUS and I can confidently say that I will never be calling 5Star back. *The Fix:* Instead of replacing any of the pipes below the house, Brandon recommended a simple snake through the pipes to clear the debris clogged inside, as well as changing the J-pipe behind the laundry machine to a dual clean-out and J-pipe drain. Total cost for the snake and replacement was a fraction of the cost that 5Star had quoted. It infuriates me that they had proposed a 5 foot pipe replacement that was completely unnecessary! *Conclusion:* Call Better B Plumbing if you value an honest evaluation and reasonable pricing. In the end you have the choice of who you hire, but you should never have to feel like you are being hustled with questionable troubleshooting and ridiculously expensive quotes. With Better B Plumbing I felt confident in the evaluation and the reasonable quote they provided, as well as ultimately the service they completed to fix my problem. Highly recommended! read more

Better B is amazing! Always responsive, friendly and great quality work. This is the way we go any time we have plumbing issues!

Branden was very prompt to responding to my request, I just moved into the neighborhood and I needed new gas lines installed for my cooktop and dryer. What I thought looked like an impossible task, Branden made it a smooth job. Branden from here on forward the go to guy for all my plumbing needs. read more

Great Service! Honest Technicians been knowing better B plumbing and draining for 20 years.

Brandon is very knowledgeable he was able to explain What need to be done, He is responsible and on time with the project and was able to repair my pipe In a timely matter!! And his pricing is affordable I would give him a call if you have any issue with Annie plumbing needs !!! read more

They replaced an outside valve with improper material that wasn't strong enough for the water flow. Blew a hole in my garage and it flooded overnight. They would not cover damages and avoided my lawyer's letters multiple times. Best to avoid this company. read more

Not sure who I spoke to at 8pm on a Saturday, but long story short I tried to replace my fill valve on my toilet and screwed up. Then the water line wouldn't stop leaking and I sent a video over iMessenger and got a call back letting me know exactly what to do to stop the leak. It worked. He didn't want to charge me $250 for an emergency repair for something amateur that I was doing (you all know what I'm talking about, first time home buyer rookie mistakes). Anyway, I got my leak to stop and will take a break and try again another day...if I can't get this issue fixed on my own, I know who to call (non-emergency wise). Thanks for your help! read more

Water was leaking under my driveway and my first concerns was having to bust up my driveway to fix the leaked. Ken saved the day as His experience was worth a ton as he was able to fixed the leak without busting up the driveway. Ken was friendly, labor costs were reasonable, and he explained all my options in detail with estimates before beginning the job. Can't go wrong with having Ken fix all my future plumbing issues. read more

This company is awful! A police report has been filed and report #T16004105. They kept charging me months after the job was completed. After several attempts to contact them, of course they would not answer my calls and would only communicate via text message. I had to file a fraud charge with my bank and turn off my debit and credit cards which is a major hassle. Do not use this company! read more

I'm not sure about what happened with the former yelpers complaint... but I am writing this Yelp to let everyone know how satisfied I am with Better B Plumbing & drain service. It has been a struggle since we purchased this old home which was built around nineteen sixties. The drains constantly clog and we have had various plumbing problems since we've purchased recently. It has been such a struggle finding a reasonable and honest plumber. I have paid out-of-pocket expenses within the past 2 years to several different plumbers that have not been able to help None of them care and are only concerned with a fast in-and-out service for a quick dollar. I called several plumbers today who could not help me with my simple issues. A plumber came by my home and actually referred Brandon of better B Plumbing... the service guy rushed over right away to fix the problem and even lower the price. The problem actually ended up being a lot less of an issue than what everyone else was saying. The service guy even gave me tips and mentioned what to do for proper maintenance of my Plumbing. He even took the time out to explain things in layman's terms which I would never have even thought of for preventive measures. I was given A6 month warranty for all of the services provided as well. I am very happy with the service provided and I will be using this plumber on a regular basis as needed. And as a realtor I will recommend him to all of my clients... I suggest that you do the same! read more

Better B Plumbing and Drain - Trustworthyness... the best service and the price is right with great advice! - Plumbing Near Me

These guys were amazing. They Explained everything they were doing in real time and has fair prices. They are the best plumbers in the area and have a lifetime customer. read more

I have several rental properties and I'm always needing the drains snaked. Better B plumbing was my go to plumbing company for a few years. I was able to call the technician directly and he would visit within a few hrs AND he had reasonable pricing. About a year ago I noticed a middle man was involved and the price to snake my line was $125 more than what it had been in the past. About a week ago, I called for service and the price, again, was too high so I decided not to proceed with their service and hired another plumber to visit the following day. Without my authorization, Better B Plumbing still sent their tech to my property and snaked the drain. Since my renters had seen this plumber a few times in the past they let him in. The following morning I received a bill from Better B Plumbing for the amount I never agreed to. I contacted the "middle man" and he acknowledged that I never agreed to using their services, and forcefully told me I had to pay them the amount they wanted. To top it off, he started insulting me and went on a rant about how i'm taking advantage of him, even though I NEVER agreed on the terms and didn't ask them to service my property. They were charging me $450 to snake the drain and $550 if they had to remove the toilet to snake the line. A week later they left a flyer at my door for $99 to snake any line. I was a loyal customer for several years but prices have gone up and are inconsistent. The staff is unprofessional and customer service is horrible. After shopping around I learned they are extremely over priced and there are many plumbers who will snake your line for a lot less! read more

They left a coupon in our mailbox, any drain cleaned, $99. I called, a fellow came out and said it was $350! I said no, forget it, then he went on and on about how cheap I am, so careless, irresponsible, etc. I still said no. He called his office and then said OK, $99. He did it, took about 5 minutes to clear the drain (that's about all it ever takes, I'm sure he knew that too). read more

Talk about great customer service!! We called him at the ungodly hour of about 1am. I didn't leave a voicemail and started calling all the 24/7 plumbing companies that I could find on Yelp. Was on the phone with one company that put me on hold and never returned my call and then Branden from Better B called me back- keep in mind, I didn't leave a voicemail or anything. I will say, he sounded really tired and asked if our job could wait until the morning and it was have been significantly cheaper, however, I am 34 weeks pregnant and my mother in law wanted her toilets and shower to be working because we were visiting. Right when I mentioned that I was pregnant, he immediately said, I'll be right there and surely enough?m, he pulled into our driveway about 10 minutes later. I had called so many companies that I thought he was coming from a different one and accidentally called him by the wrong name- ooops! But he came in, fixed the problem, told us what we would have to do, so the problem wouldn't occur again, and was prompt and nice during the entire time. He was super friendly, easy to work with, caring and we would DEFINITELY use him again. I HIGHLY RECOMMEND him and know you won't be disappointed with his service. Plus, of the 6 places I called, he is the only one who actually called back and followed through with coming to the home. And on top of it all, he was super sweet and kept telling me not to do things because I was pregnant. Definitely recommend them:) read more

I reached out for a quote and to make an appointment. They responded and said Sunday would work. I replied and never heard anything back. I made multiple attempts to contact. My texts and calls were not returned. read more

We had an emergency where "stuff" came up the toilets and baths. We texted him and let him know it was an emergency and he came was here in about 60 minutes. He fixed things quickly, but what I like the most is that like that he took time to explain things to me. Hopefully, we will not meet to contact him again for an emergency, but we will contact him for maintenance. read more

Responsuve, reliable, honest, fast and efficient serviice! I learned a little about plumbing also. Thank you for a job well done! Ricardo read more

Had a plumbing issue...asked for recommendations...had 6 bids...this AWESOME plumbing company came through!! They didn't come in with a lower bid, they came in EDUCATING us on the issue AND offered us multiple options with the outcome each would have. Very appreciated!! They saved me literally THOUSANDS!! GOD BLESS THEIR BUSINESS!! Highly recommended!! We flowin' now baby!! read more

My rental property had a leak in the crawl space. I contacted better B because I had met the owner a few years ago. They were prompt and went to my property but when I received an estimate of $930 for an elbow and 18 inches if pipe i was blown away. The technician didn't even have those basic parts in his van. He had to leave. They also found another leak a few feet away and didn't fix it. The last communication I has from the owner was that he was waiting for a video from the tech and he would let me know. Next thing I know my tenant tells me they are gone. I wouldn't recommend them to anyone. Pics of their 930 will be posted shortly. read more

I highly recommend Kevin!!!!! He came into our home kind of quiet and reserved. After diagnosis of our problem he opened up. Was so easy to talk to. Really a good natured person. Very genuine, very helpful great sense of humor. It was a joy and pleasure having his help. It was an awesome experience and will use Better B Plumbing as long as Kevin is available! Thank you I will be a lifetime customer read more

Prompt and efficient. Brandon was professional and knowledgeable. Different plumbing company did not fix problem after coming out, and told me they don't do inside plumbing!? What does that mean?! so I called Better B! Will call Better B for all future plumbing needs! Thanks Brandon! Sue E read more

Awesome plumber. Called, came out shortly, very professional, sanitary too with shoe covers. Friendly knowledgeable. Informed me to call if any other issues occur. Snaked it and my days off madre calling me to plunge it every 10 min is over!! Thanks again for great work. Will recommend. read more

My bathroom tub was clog and had standing water with little to no drain. I tried fixing it myself with draino and a snake prior to calling a plumber. I thought I fixed the issue but when I showered the tub backup again. So I called a few plumbers and better B was not only the best price but the quickest to come out! Will definitely use there services again. There technician was professional and informative. read more