I had a leak under my kitchen sink and Alfonso Holguin came out to fix it. It turned out that the connections to my faucet hose were corroded, which caused the leak. Alfonso had a hose in his truck and fixed the leak for no charge! In late June of this year I had to get my mobile home plumbing totally replaced and also needed a new water heater. This company was great and sent out Alfonso and his crew to do the work. As I noted in my earlier review, the guys were all wonderful and did a beautiful job! Kudos to Alfonso for his kindness and excellent work ethic! I highly recommend this company and their excellent employees! read more

Our OG water heater finally passed on Jan. 6th, it was 39 y/o. Not pleased with the timing as it was 40° F where we live. We decided on Premier Rooter & Service based on the quick turnaround and personable technical. Additionally, a referral from reliable source is a plus. We had our new water heater in place by noon the following day. Thank you! read more

Premier Rooter and Plumbing - OG water heater - Plumbing Near Me - Sacramento, California

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On my way home from work my wife calls me frantic saying that our tubs and toilets are backing up. I called Premier and got an answer in the second ring. Alfonso was awesome. He was thorough and he took the time to get into the details. He fixed all our issues and let us know what kind of preventative work we may need later on but he was never pushy about it. He just wanted to give us all the info. I really appreciate the work he did. Everything is getting so expensive nowadays and you might be surprised at how much everything cost but Alfonso and Premier made it worth the money. read more

I had been dealing with a major plumbing issue in my rental since last summer. My landlord kept putting bandaids on things until he finally had to address the underlying issue. He called his normal plumbing company but they weren't available fast enough. I insisted I needed someone quicker and he got this company. I couldn't have been more satisfied with the service provided. Premier Rooter has a great group of plumbers. My first point of contact was with Adrian who was super helpful. They diagnosed and fixed a major plumbing issue which required multiple days of service. The communication was excellent - I got a 20-min text prior to arrival every day they were here, they kept me updated on status of the job, and even circled back when things were wrapped up. Service was fast, friendly and efficient. Highly recommend. read more

They were great, everything was explained well ahead of time, costs didn't increase even if something didn't go right, they were professional and friendly, cleaned up after themselves. I highly recommend them read more

Didn't do what they claimed, and charged 400+ dollars . Overpriced. Total dissatisfided !!!

Had a leak in the wall at our business the tech who arrived didn't know how to address so called his Manager. The Manager told us he didn't have the tools, expertise or crew to fix but would be back tomorrow. They never even stopped to think to turn the water OFF and it continued to flood our store for an entire day. Now our store smells like wet carpet. read more

Alfonso came over and quickly diagnosed the problem. He was polite and an excellent communicator. He fixed it and taught me a few things about our system in the meantime. I would recommend Premier and Alfonso for any of your plumbing repairs or services. read more

This was literally my first time hiring a plumbing company - and I am a naturally suspicious person, especially when I don't know about something (which is pretty much every topic). This normally that would be a recipe for disaster... but it wasn't! At the very outset when I called Premier afer finding them on Yelp, I was grateful for the prompt but friendly response. From the nice gentleman who made me a same day appointment, to the exceedingly patient and helpful Alfonso (not sure about last name) who came and diagnosed the problem - and being willing to explain it as he went, to the great guys that fixed the problem - Mr. Omar and Mr. Francisco, all of it was stellar. I say this in spite of the fact that a job like this (with sewer line issues) is expensive! I cannot compare prices but based on conversations with my neighbors and several friends with similar work - the price was outstanding! Obviously plumbing is not my strong suit - so feel free to judge my perception of things with that in mind, but the work that was done appeared EXTREMELY professional, and all the participants (with the exception of my two children) were fantastic. This was a difficult job in the middle of the summer heat and not only did they gentlemen NOT complain, they were friendly, polite, and hardworking. I cannot say enough good things, and if it seems like I'm just gushing praise - it's because I mean it. **Note: I'm not sure the photos included will be in the right order - but assume that the pipes that look old and nasty are before the repair/replacement. read more

We had a clogged kitchen sink and they came out first thing the next morning. Our technician Adrian was amazing. He explained what was wrong, why it happened, and how he was going to fix it. Most importantly, it was great, friendly service at a great value. read more

I am very thankful that there is 24 hr plumbing service:, to Premier Rooter and Plumbing especially to Adrian who came and check our water heater that was leaking at night around 10ish, found the problem and very honest to give us an option $$$ quote to fix it. Adrian came the next morning and fix/repair it as we agreed upon. Adrian is honest, kind, professional, explain very clearly, job quality, and leaves the work area tidy, than you Adrian for going above and beyond, now I know a trustworthy Plumbing when we need one read more

BEWARE!! MAJOR PRICE HIKE!!!! Ended up scheduling them to come out again 02/06/2026. Technician came out and told me they have a new accounting system is place so the exact job they did 5 months ago for $250 now costs $389. Hard to justify that much of a price hike to what was a loyal customer. Save yourself time and schedule another company who doesn't gouge customers. Aren't gas prices cheaper now? Apparently major accounting costs get passed directly to customers. 55.6% increase in 5 months. That is crazy! read more

Found them via Yelp for wanting to do some plumbing work - contacted 2-3 businesses, and they were the first /only to respond within the day. Noel came and helped my mom and was super professional and courteous. He couldn't help with the inside toilet things (given the way the house was constructed), but he helped fix our leaking valves in the backyard that same day. Highly recommend their service if you need plumbing needs. Small discount provided for senior/military. read more

They provided quick and honest service. There was a billing mix-up but they cleared it to my satsifaction.

The owner, Nathaniel, really goes the extra mile to make sure his customers are happy. He is easy to communicate with, responsive, and genuinely cares about the people he works with. You can tell he takes real pride in his business and the experience his customers have. That kind of ownership is rare and worth recognizing. read more

Absolutely great service provided by Premier Rooter! They get the job done in a promptly manner, they keep us updated about the process on any and all of the work being done. Highly recommend their services to anyone. Very much thanks to the entire team! read more

Great service with attention to detail, daily updates about the project. The team clearly knew what they were doing when doing a big, emergency plumbing job on my property. They clearly care about doing a good job and also their reputation. Alfonso was fantastic from the very beginning to end, walking me through all the aspects of the job that needed to be done. read more

They could go out of business. We had an emergency issue with water accumulated under our house. Our regular plumber was unavailable so I called two other plumbers to get an idea of when they could come look at it and how much it would cost to fix the problem. Both companies sent a representative out that day. The young man from Premier who came to our house estimated that the cost to drain the water under our house via a new drainage system and install a new sump pump would be about $8k. Then he suggested that while the workers were under the house they should replace the pipes because they "might" leak Granted, our house was built in 1961, but an ADDITIONAL $16k was a little over the top. He promised to email me a written proposal, but I never heard from him. The second plumber to come look at the problem didn't even have to go under the house. He simply reached down through the crawl hole and plugged in the EXISTING sump pump. Ten minutes later all the water was pumped out through the EXISTING drain. Problem solved. I wasn't worried about our sewer pipes breaking since our very trusted plumber (Daniel's Plumbing) had inspected the pipes previously and found no issues. Their salesman, although very congenial, obviously assumed that because I am an older female he could sell me over-priced, unnecessary work. Since the salesman showed me a colorful, laminated presentation complete with the $16k "estimate ", I would guess that this is the company's regular practice. read more

Adrian was awesome, I'm glad he was sent over, he identified the problem, was able to fix by snaking, told me what caused it and recommended replacing parts for permanent solution, highly professional and would recommend!! read more

Shower drain was plugged. Called them and had someone shortly at my home. Problem was resolved, the price was reasonable. Still waiting on estimate for recommended work for root problem. read more

I highly recommend this company. I appreciate the amount of effort that was expended to fix my problem. The resolution was far more complex than what I had expected. They had the equipment and the persistence to clean out my pipes. Thank you. read more

Great company! Water heater went out on a Sunday, called Premier Monday morning and had a brand new tankless water heater by end of day Tuesday! Can't ask for better service. I worked mostly with Alfonso who is a great guy and his main priority was getting me hot water. Will definitely use them again for future plumbing services. Thanks guys! read more

Premier Rooter and Plumbing - Old water heater - Plumbing Near Me - Sacramento, California

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Thank you Adrian! Smart, personable, knowledgeable, and professional. Customer service was top notch. Even though he wasn't the one who actually did the repair work (he's the diagnostician), still managed to gain my trust in the work and company. Constantine showed up later (not much later -maybe an hour) and completed the job/replacement. Review Part 2 - please see review #1 - first two sentences. read more

Prompt, affordable, professional service was so welcome! I had a large leak around an outdoor hose bib. I received a letter from the city saying I was losing 1400 gallons per hour. I had to shut off the water until it could be fixed. I called Premier rooter and plumbing when they opened, Nathaniel offered an 8-10 am window. Noel arrived at 8 am. He Investigated the leak and gave me a reasonable price to do the work. He was very thorough and explained my options. He completed the repair in a timely manner. Noel was so easy to work with. I will definitely use them again. read more

These guys are THE BEST in the business. Very professional, very up front with the issues and very nice. I have used them several times for different problems and they are amazing. Even for my business problems. Own a small deli and my building is old so there are issues!!!! Use this company. You won't be sorry read more

Nathaniel was very professional & explained everything in a way that was easy to understand. I called him at 5am on a Sunday and he was fixing my problem by 8:30am. read more

Boy we had a problem Sunday morning, called and spoke with Alfonso. Boom he is there quickly, identified the broken pipe in the wall and tried his hardest to get it fixed by the end on the day. Sadly, the plumbing used is obsolete now so he could not find the parts to fix it by evening. He communicated very well with me since I was not on site and we came up with a plan. Monday morning he was out there to replace the bad plumbing and water heater. All said and done, great communication, fantastic work completed and very satisfied with the end results. Great group of folks at Premier Rooter and Plumbing! read more

Adrian came out to check on a leak that had caused a puddle of water in front of the toilet. He was very thorough in terms of investigating the source of the water (which was not leaking at the time, but had caused a puddle twice in one week). He explained to me each step he was taking in the process of his investigation, and why. We eventually went outside to check that the water meter was working (it was) and whether it was registering that there was a leak (it wasn't). He probably spent an hour doing this careful detective work, and developed a very likely scenario--that it was a roof leak. He said if the puddle reappeared he would come out again and check it , no additional charge. He was professional and courteous. I would hire him again. read more

My first time using Premier Rooter and Plumbing. Not only where they amazing at keeping in communication and answering any questions in a friendly and honest manner. They fixed our Toilet that was leaking in a fast, careful, and professional manner. They also made the process of scheduling an appointment and getting this service done, in an easy manner. I would highly recommend their services. I want to say thank for being an awesome team and providing such great first time experience! read more

Great service! I was in a bind at night, within the hour Alfonso was at my house, he fixed the problem and explained it in a way that I could understand it. I will recommend them to my family and friends read more

We called a few different plumbers to fix our bathtub drain problem, but they either didn't answer or wanted our life story before they would tell us if they could help. Premier plumbing answered promptly, listened to our concerns, and sent Adrian out right away! He was great! He was professional and on time, he knew what he was doing and went the extra mile to fix our issue. He gave us good information and suggestions to avoid future problems. Thanks, Adrian and Premier! Would definitely recommend! read more

On Monday of this week, my wife and I discovered we had a back-up drain. At first we did not know who to call, but decided on Rotor-Rooter. Best decision we made. They came out immediately and began work to see what the problem was. I truly believe the work would take anywhere from one to two weeks to complete because our entire sewage system needed to be replaced; mainly because our home was built after World War Two. Mr. Mirwais Zada and Mr J.D. Travis completed this project in just three days! These two men made the experience truly pain free. It did not disrupt our normal daily routine one bit. Well, maybe a tiny bit, but considering that I thought we would have to spend time in a motel/hotel waiting for the work to be done, this tiny, tiny inconvenience was nothing. Mr. Zada and Mr. Travis were polite, friendly and very professional. They kept us informed of their progress daily and made this entire experience a pleasure (considering what it entailed). I would truly recommend Rotor-Rooter if you ever have the need, and if you do. please ask for these two men to do the work you require. You will not be disappointed! Also, I would like to thank Mr. Jeshua Walcott, the project supervisor. He, too, was very friendly. read more

Premier replaced my home's very old (40+ years) cast iron pipes that were failing (corroded and clogged). Adrian, Alfonzo and the crew who worked on my home were very professional, communicative and courteous. I wasn't pressured into anything. They answered my questions and provided pictures before, during, and after. I will call them again for any future plumbing needs. read more

I hired Premier because of the great reviews. I needed to have the 2 connecting bathroom sewer lines and a very old toilet replaced. They also replaced the wax ring on our gues bathroom because of some leaking. They worked under our house for hours, and it is a very tight space. My sewer lines were buried but Kon unburied them so they could work on it. Francisco and Kon are extremely professional, funny and hard workers. They replaced the wax ring, and replaced the old toilet with a new one. My wife and I are very happy and will definitely hire them again for future projects. Premier, Thank you! read more

Adrian was polite and experienced. I ask a lot of questions so I can understand why stuff happens. so he had great patience in helping me to understand, even showing pictures, (very helpful). All of this on a ASAP holiday weekend. Good job Premier!! read more

Our service person Adrian was so polite and fixed our plumbing clog quickly. Thank you!

Amazing service!! They were so quick and amazing. They were so nice and totally recommend!!

I had a clog in the sewer line late night, and Mr. Alfonso the technician came by and was there in a timely fashion and really respectful person. He let me know everything that was going on with my sewer line and we got it all fixed. Thank you premier for being a business I can go to for my plumbing needs. read more

I hired Premier Rooter because I know they do great work, my two bathrooms share a pipe, and they would both clog up so my husband and I would have to plunge every time we bathed. I spoke with Nate Wallace, and he scheduled an appointment . He said in the meantime, use Green Gobbler. His guys Konstatin and Eduardo came out and went under my house, replaced some pipes that were disgusting and clogged, and they even separated them. I definitely felt very confident with their work. They were under the house for some time, and they got the job done. I am so happy that I get to soak in my tub tonight. I highly recommend Premier, and I won't hire anyone else. In fact, I'm going to get some estimates on some more plumbing work from them. read more

Nate and his crew did a great job on my install... He came out one day give me a quote. It was a great price and his guy came out a couple days later to install the sink... Definitely will use Nate again for my other properties! read more