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    Better Buzz Coffee Placentia

    4.5 (294 reviews)
    Closed 5:00 am - 8:00 pm

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    BETTER BUZZ COFFEE PLACENTIA ATMOSPHERE

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    Recommended Reviews - Better Buzz Coffee Placentia

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    Iced white mocha latte -- delicious
    Patrick ..

    Bottom Line Up Front: Better Buzz is a Southern California coffee chain that delivers delicious beverages, excellent customer service, and an overall experience that makes it feel like a mom-and-pop shop. The Drinks: I got the Best Drink Ever. That's not an exaggeration, that's literally the name of the coffee. It's a classic americano with creamy vanilla. Does that make it the best ever? No, but it was tasty ... though, I ordered half sweet and it was still more sugary than expected. Since I ordered it hot, I saved half in the fridge and then served it on ice later to dilute the sweetness. My wife got an iced White Chocolate Mocha, which was delicious. She also got it half sweet and it was well balanced, perhaps because it was already iced. The Service: I've been here a few times and the staff is always super friendly, very knowledgable, and quite accommodating. Unlike other places where it can be hit and miss or straight-up incompetent, Better Buzz always has, well, better service. Props to the management for proper training and good judgement when hiring. The App: Despite being a regional chain, Better Buzz has a superior mobile app than many international companies. It's simple to use, easy to read, and even provides me with random coupons, deals, and even a free drink from time to time. The Prices: While the cost of coffee has skyrockted everywhere since the pandemic, the prices here aren't exorbitant. Cheap? No. But also not a ripoff. In a world where a "fancy" coffee is now $8, but it's a relief to see at least one brand keeping regular-sized drinks around the $5-to-$6 range. The Location: This particular shop is easy to access off of Imperial Highway, but only if you're going westbound, as it's an easy right turn. However, if you're going eastbound, you'll have to turn left across three lanes of busy traffic to access the entrance to the plaza where Better Buzz is located. The same problem exists when leaving the plaza. Fortunately, there's plenty of parking throughout this commercial strip mall. The Setting: The interior is clean, well organized, and nicely decorated with just the right amount of decor. There are plenty of tables to choose from and the seats are comfortable. The Conclusion: Unlike a certain Seattle-based franchise, Better Buzz is a local chain that offers great drinks at reasonable prices with excellent customer service that doesn't make you feel like just another number.

    Luis B.

    I really wanted to like this place because I always try to support new local businesses, and the shop itself is clean and inviting. Unfortunately, my experience with the coffee wasn't great. The first drink was very bitter, so I asked for it to be remade. It was still not good the second time. When I mentioned the taste, the response was to add a lot of caramel rather than address the issue. I understand that in any busy coffee shop, mistakes can happen especially when thousands of drinks are made every day. That's completely normal. What made the experience disappointing was how it was handled. The staff seemed visibly annoyed, and there wasn't really an effort to offer another solution even though the shop wasn't busy. In the end, I gave my $8 best drink ever coffe back to the employees and didn't finish it, and there was no offer to make it right despite it being clear I wasn't satisfied. Overall, it's a nice space, but the customer service during my visit didn't match the environment.

    interior
    Sofia P.

    ive loved better buzz ever since i tried it in sd a couple years ago and im so happy they are opening locations in oc now! i prefer this location over the fullerton one because its less busy and the staff here is AWESOME! kyle was so helpful and knowledgeable about all their drinks! he was so friendly and made our experience here memorable!! this location also is super big & has lots of seatings, perfect for studying or hanging out with friends! super clean here too! + has a drive thru

    Jolie J.

    Airy, bright, clean, & roomy space with lots of options for seating: couches, high top tables, little low coffee tables, built in cushioned seating with outlets to charge your phone or to keep your laptop juiced. A convenient drive-thru too (4/5). I've been to many Better Buzz Coffeehouses, this one isn't the most charming or swanky, but it has the same delicious coffee. Today I ordered the caramel vanilla latte (4/5). I was greeted as soon as I opened the door, but they didn't even look up from what they were doing. They're very busy so the curt service is understandable (3/5).

    Coconut Macadamia Best Drink Ever and YES, IT IS!
    Kami S.

    WOW!!! I just ordered the NEW Coconut Macadamia Best Drink Ever and that's exactly what it is!!! The BEST DRINK EVER!!! I'm not a fan of blended, sugary cold coffees. I'm a hot black coffee drinker, but this one I will order repeatedly! I ordered it 1/4 sweet and it had the perfect amount of sweetness! THANK YOU, Shaun, for expediting my order!

    Front entrance
    Melinda L.

    I pass by Better Buzz so often, yet it took me until my last visit to come through here. I did not know what to expect visiting Better Buzz, but it turned out to be a pretty nice coffee shop. I was really wanted to try their iced Horchata Latte, as I really enjoyed a drink similar from another coffee shop. Well, it was pretty good, but the other chain was better. It was not bad, just wasn't as creamy and cinnamon-y like the ones I've had. So I will say that their Horchata Latte is a lighter version of this drink. They do give a pretty heavy scoop of ice, which I was like I should've told them less, but it didn't make it taste any less horchata-y. Counter service was okay, though the staff was just talking with one another and guy I ordered my drink with almost missed my espresso shot in my drink, until his other co-worker told him my drink includes a shot. Thanks for catching that guy #2! One thing I did appreciate this coffee shop is that they have good seating space. I would return just for that. And this location is kind of in a smaller plaza in Placentia, so it's also not super busy in the plaza or at Better Buzz. Would I come back? Yep, probably.

    Inside
    Dan W.

    This was our first visit here and the place is nicely set up. More of a living room feeling. Nice and clean. The server was excellent and reviewed the drinks they had and made sure that we knew what was in all of them. We did not get any food, but we did get a nice ice blended caramel coffee. Let me tell you this was great. We will definitely be back.

    Best Drink Ever (Half-Sweetened)
    Luis G.

    I tried this place on a whim since I needed to get some work done, but the library wasn't open yet. I gotta hand it to them, not only is the coffee actually good (I got the Best Drink Ever/Half-Sweetened), but it was spacious, clean, and the perfect place to get some work done. The staff was very friendly too. My wife got the Matcha Latte and liked it. Definitely am making this my new go-to work office away from work. #GodBlessCoffee

    Sarah P.

    always pass by this place and today was the day I finally stopped in! super cute, clean and chill place to study. they have free wifi and outlets! got the iced vanilla bean latte and appreciate it not being too overtly sweet. the seating is comfy and plenty here at this location. it is a sunday so I can see it being busier possibly during fri/sat nights. cashier was helpful as well to suggest what drink to get! thanks sam!

    Johanna S.

    Just tried the new macadamia coconut matcha latte at Better Buzz Placentia and I'm obsessed! The matcha is smooth, and the macadamia coconut adds the perfect creamy, tropical twist. The drive-through was easy and the workers were super nice. Highly recommend!

    Better Buzz Coffee had an amazing selection of Coffee, Matcha, and Pastries. I personally tried the Cinnamon Cream Cold Brew and I guarantee you that my drink of choice did not disappoint. The environment was clean and welcoming. I'd recommend this location if you're near the area or if you want to try a new location! 10/10

    Carmel vanilla latte
    Ambrosia F.

    Great service!! Love the vibes here! I am visiting from Texas had to stop in! Fast and so so friendly!

    C D.

    Thank you Kat for your amazing service! I love going to this Better Buzz~! Spacious, with yummy food/drinks~

    Honey Lavender cold-foam-topped "Best Drink Ever" - yummy!!!

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    2 months ago

    We love being served by Itzel! She's prompt and attentive. Great product, great service!

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    2 months ago

    Service was quick from Shawn and Matea! I Like the seasonal variety change up with matcha options.

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    2 months ago

    Best coffee around. Even better service. Staff is so friendly and fast. Super clean and spacious too!

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    3 months ago

    Kat is the best!! Always love chatting with her. The staff here is so friendly and the service is a 10/10 every time.

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    2 months ago

    The employees are so kind and welcoming! The snickerdoodle best drink ever is my favorite!

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    3 months ago

    Excellent place to do some work. Nice music, lots of outlets, great coffee and food options.

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    2 months ago

    Ordered a chai tea latte thtough thr drive thru. Sean was very fast and polite. Would go again!

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    6 months ago

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    4 months ago

    Thses guys work so hard. It's always a blast walking in and getting treated by everyone

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    2 months ago

    Great customer service from Matea! Will definitely come back for more drinks because of her !

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    4 months ago

    Staff is awesome, coffee is great, the seats are comfortable. Have been studying here often and love it!

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    2 months ago

    Great coffee options and customer service. Lots of seating and outlets for working/studying.

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    2 months ago

    Such a great place to study and the coffee is really good! Very spacious area and the staff are extremely friendly!

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    Page 5 of 8

    Ask the Community - Better Buzz Coffee Placentia

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    Sunday morning drive on the way home and stopped to get some coffee…read more Enter Repose Coffee, staff were great and welcoming. Helped with picking out the drinks. Blueberry Matcha - 4.5/5 Biscoff Latte - 5/5 Vanilla Latte - 5/5 I think she mentioned in house syrup so that's always good. Pistachio Croissant - 3.5/5 Downside was that the drinks took awhile to be made, but that also shows that it's great place because they were busy. Seemed short staffed but they were honest in how long the drinks would take. Estimated 15-20 minutes which was accurate. Would come back again.

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    Still is a hidden little cafe that makes perfect matcha and coffee…read more Customer service is friendly and knowledgeable. After a short conversation with the barista, our drinks were made exactly how we like it . There are not very many food items available. I always like to split a little treat with my husband but there was only butter crossants available. The cafe has a small amount of seating and is cute, clean and simple. Prices are similar to other cafes. Parking can be hard during some hours I'm sure but it's definitely worth the visit.

    Rating: 5/5 Stars…read more Overview Easily my favorite small coffee shop in the Brea area. Whether you need a strong cup of coffee to start the day or a perfectly made matcha, this spot absolutely delivers on both drink quality and an exceptional community feel. The Good The coffee here is strong but not too acidic, making it perfect for any day of the week. Their matcha is also fantastic; the bitterness is completely whisked out, and the full flavor is there whether you get pure leaf or a mixed drink (even if they don't make the microfoam right in front of you, or maybe I just never noticed!). The absolute best part, though, is their top-tier customer service. The Bad Honestly, I have nothing bad to say about this place! If I had to nitpick, I guess I haven't noticed them making the matcha microfoam right in front of me, but considering how perfect the drinks come out, it doesn't even matter. Personal Thoughts/Experience My wife goes all the time, usually picking it up after her morning workout, but I only drop in once in a blue moon. However, the one time I went in alone and completely blanked on my wife's drink, the staff knew exactly who I was and actually noticed when I made a mistake on her usual order. They fixed it for me and literally saved me an argument when I got home whoops. You just can't beat that kind of personalized, lifesaver service!

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    I found this viral Chinese milk tea from Instagram while vacationing in SoCal. The gentleman behind…read morethe register was kind to recommended me the Boya Jasmine Green Tea Latte with oat milk in large for under $8, which is much cheaper than an average 16 oz. boba with one topping in the Bay Area. I recommend downloading their app to receive a discount as a first customer. It was a bit crowded in the afternoon and there weren't any seats available until someone leave the table. I love the design of their cups and bag. The straws are made to be thin so you can taste the essence of the tea when sipping tea lattes, which will make a tasting difference. I really like the creamy texture of their tea latte and not watery like other boba shops I've been to. I even felt awake for a while after drinking it for over an hour. I hope they open one in the Bay Area one day.

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    Inside when it's very busy

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