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    Better Buzz Coffee Placentia

    4.5 (285 reviews)
    Open 5:00 am - 8:00 pm

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    BETTER BUZZ COFFEE PLACENTIA ATMOSPHERE

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    Recommended Reviews - Better Buzz Coffee Placentia

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    Iced white mocha latte -- delicious
    Patrick ..

    Bottom Line Up Front: Better Buzz is a Southern California coffee chain that delivers delicious beverages, excellent customer service, and an overall experience that makes it feel like a mom-and-pop shop. The Drinks: I got the Best Drink Ever. That's not an exaggeration, that's literally the name of the coffee. It's a classic americano with creamy vanilla. Does that make it the best ever? No, but it was tasty ... though, I ordered half sweet and it was still more sugary than expected. Since I ordered it hot, I saved half in the fridge and then served it on ice later to dilute the sweetness. My wife got an iced White Chocolate Mocha, which was delicious. She also got it half sweet and it was well balanced, perhaps because it was already iced. The Service: I've been here a few times and the staff is always super friendly, very knowledgable, and quite accommodating. Unlike other places where it can be hit and miss or straight-up incompetent, Better Buzz always has, well, better service. Props to the management for proper training and good judgement when hiring. The App: Despite being a regional chain, Better Buzz has a superior mobile app than many international companies. It's simple to use, easy to read, and even provides me with random coupons, deals, and even a free drink from time to time. The Prices: While the cost of coffee has skyrockted everywhere since the pandemic, the prices here aren't exorbitant. Cheap? No. But also not a ripoff. In a world where a "fancy" coffee is now $8, but it's a relief to see at least one brand keeping regular-sized drinks around the $5-to-$6 range. The Location: This particular shop is easy to access off of Imperial Highway, but only if you're going westbound, as it's an easy right turn. However, if you're going eastbound, you'll have to turn left across three lanes of busy traffic to access the entrance to the plaza where Better Buzz is located. The same problem exists when leaving the plaza. Fortunately, there's plenty of parking throughout this commercial strip mall. The Setting: The interior is clean, well organized, and nicely decorated with just the right amount of decor. There are plenty of tables to choose from and the seats are comfortable. The Conclusion: Unlike a certain Seattle-based franchise, Better Buzz is a local chain that offers great drinks at reasonable prices with excellent customer service that doesn't make you feel like just another number.

    Luis B.

    I really wanted to like this place because I always try to support new local businesses, and the shop itself is clean and inviting. Unfortunately, my experience with the coffee wasn't great. The first drink was very bitter, so I asked for it to be remade. It was still not good the second time. When I mentioned the taste, the response was to add a lot of caramel rather than address the issue. I understand that in any busy coffee shop, mistakes can happen especially when thousands of drinks are made every day. That's completely normal. What made the experience disappointing was how it was handled. The staff seemed visibly annoyed, and there wasn't really an effort to offer another solution even though the shop wasn't busy. In the end, I gave my $8 best drink ever coffe back to the employees and didn't finish it, and there was no offer to make it right despite it being clear I wasn't satisfied. Overall, it's a nice space, but the customer service during my visit didn't match the environment.

    interior
    Sofia P.

    ive loved better buzz ever since i tried it in sd a couple years ago and im so happy they are opening locations in oc now! i prefer this location over the fullerton one because its less busy and the staff here is AWESOME! kyle was so helpful and knowledgeable about all their drinks! he was so friendly and made our experience here memorable!! this location also is super big & has lots of seatings, perfect for studying or hanging out with friends! super clean here too! + has a drive thru

    Jolie J.

    Airy, bright, clean, & roomy space with lots of options for seating: couches, high top tables, little low coffee tables, built in cushioned seating with outlets to charge your phone or to keep your laptop juiced. A convenient drive-thru too (4/5). I've been to many Better Buzz Coffeehouses, this one isn't the most charming or swanky, but it has the same delicious coffee. Today I ordered the caramel vanilla latte (4/5). I was greeted as soon as I opened the door, but they didn't even look up from what they were doing. They're very busy so the curt service is understandable (3/5).

    Coconut Macadamia Best Drink Ever and YES, IT IS!
    Kami S.

    WOW!!! I just ordered the NEW Coconut Macadamia Best Drink Ever and that's exactly what it is!!! The BEST DRINK EVER!!! I'm not a fan of blended, sugary cold coffees. I'm a hot black coffee drinker, but this one I will order repeatedly! I ordered it 1/4 sweet and it had the perfect amount of sweetness! THANK YOU, Shaun, for expediting my order!

    Inside
    Dan W.

    This was our first visit here and the place is nicely set up. More of a living room feeling. Nice and clean. The server was excellent and reviewed the drinks they had and made sure that we knew what was in all of them. We did not get any food, but we did get a nice ice blended caramel coffee. Let me tell you this was great. We will definitely be back.

    Front entrance
    Melinda L.

    I pass by Better Buzz so often, yet it took me until my last visit to come through here. I did not know what to expect visiting Better Buzz, but it turned out to be a pretty nice coffee shop. I was really wanted to try their iced Horchata Latte, as I really enjoyed a drink similar from another coffee shop. Well, it was pretty good, but the other chain was better. It was not bad, just wasn't as creamy and cinnamon-y like the ones I've had. So I will say that their Horchata Latte is a lighter version of this drink. They do give a pretty heavy scoop of ice, which I was like I should've told them less, but it didn't make it taste any less horchata-y. Counter service was okay, though the staff was just talking with one another and guy I ordered my drink with almost missed my espresso shot in my drink, until his other co-worker told him my drink includes a shot. Thanks for catching that guy #2! One thing I did appreciate this coffee shop is that they have good seating space. I would return just for that. And this location is kind of in a smaller plaza in Placentia, so it's also not super busy in the plaza or at Better Buzz. Would I come back? Yep, probably.

    Sarah P.

    always pass by this place and today was the day I finally stopped in! super cute, clean and chill place to study. they have free wifi and outlets! got the iced vanilla bean latte and appreciate it not being too overtly sweet. the seating is comfy and plenty here at this location. it is a sunday so I can see it being busier possibly during fri/sat nights. cashier was helpful as well to suggest what drink to get! thanks sam!

    Better Buzz Coffee had an amazing selection of Coffee, Matcha, and Pastries. I personally tried the Cinnamon Cream Cold Brew and I guarantee you that my drink of choice did not disappoint. The environment was clean and welcoming. I'd recommend this location if you're near the area or if you want to try a new location! 10/10

    Carmel vanilla latte
    Ambrosia F.

    Great service!! Love the vibes here! I am visiting from Texas had to stop in! Fast and so so friendly!

    C D.

    Thank you Kat for your amazing service! I love going to this Better Buzz~! Spacious, with yummy food/drinks~

    Honey Lavender cold-foam-topped "Best Drink Ever" - yummy!!!
    Cory H.

    Customer service is always top notch at BB coffee locations. I tried the new Honey Lavender cold foam topped "Best Drink Ever". This location has a really spacious indoor seating area with couches, low tables and barstool high tables.

    Better Buzz has become our go-to when we're headed out for tournaments, a quick pick-me-up, meeting up with a friend, or to catch up on some work, calendar, etc. It's bright, clean, and the employees are always friendly. Their drinks are customizable, which is a bonus for someone like me who can be caffeine-sensitive and I don't like too much sweetness in my drinks.

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    6 months ago

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    11 days ago

    Thank you for the amazing service and the delicious drinks! Kat took my order and she was super friendly. I would come back here!

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    17 days ago

    Our new go to coffee shop. Everyone is friendly, the coffee is great, and the drive thru is fast!

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    2 months ago

    Super cute place to study or hangout. The staff were super friendly and my order came out pretty fast.

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    10 days ago

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    12 days ago

    Excellent service and the staff is always friendly and helpful. Kat is the best!!!!!

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    12 days ago

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    19 days ago

    Such good coffee, so fast annnd the sweetest workers. I absolutely love this location.

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    3 months ago

    Kat was the best!! Service was incredible and drinks and food were delish! Very spacious vibe too!

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    2 months ago

    The food is very yummy. Get a ham and cheese croissant. People are nice and the food comes quickly. I like the decor and the theme.

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    Page 3 of 8

    Ask the Community - Better Buzz Coffee Placentia

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